The cloud is an enabling technology that brings new opportunity to security dealers and integrators and a way to provide popular services to customers in every market vertical. A seamless integration between Bosch B and G Series Control Panels and Connect ONE by Connected Technologies LLC makes it simple for dealers to add intrusion detection and access control services from a single panel while using one interface to manage every customer. Bosch-Connected Tech integration “We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers,” said Tom Mechler, Regional Marketing Manager for Bosch. “This integration provides a complete intrusion and access control service along with mobile credentialing.” Mike Simon, Managing Partner and Co-Founder of Connected Technologies said Connect ONE enhances the Bosch panels, which are great platforms for dealers to offer value add services and increase their monthly recurring revenue streams. The integration between Bosch panels and Connect ONE allows dealers to customise services that meet their business goals and customer’s needs" Bosch Panels and Connect ONE “The integration between Bosch panels and Connect ONE allows dealers to customise services that meet their business goals and customer’s needs—from residential to both small and large commercial projects,” said Simon. “It’s a complete, robust platform for intrusion and access control, with no need for a separate access control panel or hardware. Given the industry’s ongoing challenge in finding skilled technicians, it also allows dealers to standardise with Bosch panels, which is extremely important for training and inventory control.” Remote Connect Cloud Service Connect ONE also works in conjunction with the Remote Connect Cloud Service from Bosch, offering cloud-based connectivity to its B and G Series intrusion panels for remote programming and end-user app connectivity. This capability makes it easier to connect and program control panels without extensive IT experience or dedicated IT personnel. Remote Connect Cloud Service eliminates the need to change customer router settings, incoming firewall rules or use Domain Name Service (DNS) to access the systems remotely. Connect One customers can easily add and delete codes and multiple locations can be seamlessly managed, viewed and controlled all simultaneously on one screen.
Headquartered in Springfield, Missouri., Federal Protection Inc. provides targeted security services to customers in a range of commercial and residential vertical markets – with a focus on financial and banking industries. The privately held company, established in 1969, leverages the Connect One® integrated cloud-hosted security platform from Connected Technologies, LLC, allowing users to make simple and quick changes to system permissions, credentials and other access control and intrusion detection programming. Federal Protection is a central station monitoring provider and member of The Monitoring Association (TMA), carrying the prestigious Five-Diamond Certification. One seamless interface for access control Federal Protection has been a Connect ONE certified dealer for over a year and Matt Harrison, Vice President of Operations, said the web-hosted interface is perfect for financial, banking, credit union and similar clients with multiple locations and accounts, providing one seamless interface to manage access control and intrusion. “Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming,” Harrison said. “Financial customers are comfortable using cloud-hosted services such as Connect ONE and understand the inherent safeguards in place. It’s solid and reliable and there isn’t a server to program or contend with. The interface is simple and easy for end-users and they gain efficiency with batch user code changes or other credentialing and security accountability functions.” "Connect ONE is solidand reliable and thereisn’t a server to programor contend with" Manage all security system information remotely Federal Protection is focusing on deploying Bosch B and G series control panels with intrusion and access control using the Connect ONE cloud-hosted platform. Bosch Security Systems, Inc. provides cloud-based connectivity, called Remote Connect cloud service, to its control panels for remote programming and end-user app connectivity. Remote Connect eliminates the need to change customer router settings, firewall rules or to use Domain Name Service (DNS) to access systems. “Connect One® is a nice fit for financial and national account customers because it allows them an easy way to manage all their systems and locations,” said Mike Simon, Managing Partner, Connected Technologies. “Bank users can easily manage security system information for all their locations, no matter where they are.”
When Mike Simon ran a Midwestern security installing company prior to starting Connected Technologies, LLC, he remembers early on when his customers would add services from other providers, unaware that he was able to provide more than intrusion detection. “We would sometimes go back to a location and see a customer had installed video or access control,” said Simon, managing partner. “When we would ask the customer about it, they would say: ‘we didn’t know you offered that too!’ I know other dealers have experienced this same thing as well.” Meeting dealer and customer security needs Connected Technologies, having successfully brought the Connect ONE® integrated security management cloud-hosted platform to market, adheres to a core philosophy to meet dealer’s and customer’s needs, helping solve this common problem. Connect ONE now provides a new “Request” feature, making it quick and easy for the dealer’s customer to know and ask about additional services, such as video, access control, mobile credential access, critical environmental monitoring and other automations for their home or business. Their recent innovative feature to the Connect ONE interface provides the end user a snapshot of other services their dealer can offer. Not only do they get this marketing boost from Connect ONE, but the user can now request service directly to the dealer from the interface as well. Customers can instantly make their service request by clicking on the “Request” button at the top right of the screen or from a side menu. The request is delivered directly to the dealer’s support email address and a copy of the message is sent to the customer for confirmation and record keeping. Additional revenue for security dealers “These new features make service requests simpler for the dealer and also ensure their customers know all the services they can provide them,” continued Simon. “Assuming your customers know your service offerings is a big mistake. We hope this feature opens new doors of opportunities and drives additional recurring monthly revenue to security dealers.” New features and simpler services not only drive additional RMR, but make the customer stickier. Numerous studies prove that the more a customer uses their system the less likely they will be to drop it, helping stave off attrition.
Millennial customers are helping drive the integration of loT connectivity and want the latest solutions Connected Technologies, LLC, Crystal Lake, Illinois, continues to respond to new industry and market trends through the Connect ONE cloud-hosted service, including the exciting capability to add voice-initiated system control through home and mobile platform systems such as Siri and Google Assistant. Voice recognition control "With our new voice recognition control, monitoring of third party devices, that have email capabilities, integration with IFTTT (If This Then That) including geo-location, dealers have the ability to offer cutting-edge integration solutions and bundling a wide range of services that will provide new recurring monthly revenue (RMR) streams," explains Michael Simon, Managing Partner at Connected Technologies. Maybe your customer would like devices automatically activated when they reach their destination Millennial customers are helping drive the integration of Internet of Things (loT) connectivity and want the latest solutions. With voice commands and providing a personal identification number (PIN) end-user customers can activate devices to lock or unlock access doors, arm and disarm security systems along with other Connect ONE features as well as connecting to just about any device with email capabilities. Automatic activation The possibilities for added convenience are endless. Maybe your customer would like devices automatically activated when they reach their destination. Or, perhaps your customer’s service business wants to know when one of their vehicles reaches a destination. Geo-location notices and device activations are easily integrated into Connect ONE to provide this functionality. Through one single interface, Connect ONE, customers can connect to equipment that before was not available in security integration offerings.Now if a customer asks: ‘Can you consolidate all my systems into one interface?’, the answer could be yes.
The new remote connect cloud service makes it even faster and easier to connect to the control panels Now it’s even simpler for dealers and integrators to interface with Connect ONE, the flagship, integrated security management platform from Connected Technologies, LLC. Remote connect cloud service Bosch Security Systems recently announced cloud-based connectivity to its B and G Series intrusion control panels for remote programming and end-user app connectivity. The new remote connect cloud service makes it even faster and easier to connect to the control panels by eliminating the need to change customer router settings, firewall rules or to use Domain Name Service (DNS) to access the systems remotely. Connect ONE dealers have the same pass through and can manage all their B and G Series intrusion control panel customers Through the same Remote Connect cloud service and Remote Programming Software (RPS), Connect ONE dealers have the same pass through and can manage all their B and G Series intrusion control panel customers – without port forwarding, router or firewall configurations. Simplified accessibility “This is a great feature for Bosch dealers using Connect ONE,” said Mike Simon, managing partner, Connected Technologies. “It further simplifies the solution. There’s no network configuration necessary, so dealers have ready accessibility to the Connect ONE interface through the panel for their customers. Not only does this make it seamless and less IT-intensive for the dealer, but it eases the minds of end-user customers concerned about opening network connections,” he said.
Dealers were asking for one-point data entry for users with memberships such as fitness centres and storage facilities so they could automatically populate the access control database without re-entering data. Connect ONE® by Connected Technologies, LLC delivered, with the Access Expander’s Open Application Programming Interface (API). Now dealers can integrate their Connect ONE systems with third-party facilities management software via the API, opening the door of opportunity to customers and markets such as multi-tenant, multipurpose rooms, gated communities or rental properties. It can also be deployed for time and attendance to automatically populate and update the intrusion and access control database based on employment changes. Saving on double entries in facility management software “We developed this capability based on calls from dealers who wanted to know if they could interface storage facility management software so renters only needed to be added once and their profile would automatically populate into Connect ONE,” said Mike Simon, Managing Partner, Connected Technologies. “A new member can be assigned access without having to re-enter their information into Connect ONE, saving on double entries. Likewise, when their membership has expired their access can automatically deactivate without human intervention,” he said. Simon added that manufacturers typically develop their hardware and software offerings for the masses, not niche markets. “We service these niche markets and want dealers to know they can come to us with suggestions that can make their value proposition stronger and their business more profitable,” he said. Seamless integration with cloud security management platform The open API capability also gives dealers another potential referral source – these same business software customers might also require additional access control or may know of a peer business which could similarly benefit. Connect ONE, the flagship cloud-hosted security management platform from Connected Technologies, seamlessly integrates security, access control, video monitoring, energy management and critical temperature monitoring and allows dealers and/or their customers, to view, control and interact with all their systems from a single interface from any Internet-enabled device. The company was founded by former dealers Mike Simon and his son Dan with the soul mission of helping integrators find new business and expand into profitable adjacent markets -- bolstered by the capabilities and accessibility of the cloud infrastructure. The open API is another step in the evolution of integrated systems solutions, with third party interfaces providing the mechanism to seamlessly add, modify, deactivate and delete user and systems codes.
The addition of the Connect ONE Access Expander and ScanPass Mobile Credential increases the access control capabilities of ELK M1 Connected Technologies, LLC partners with ELK Products, Inc. enhancing the access control capability of ELK’s M1 Cross Platform Control®. The integration between ELK’s M1® and Connected Technologies’ renowned Connect ONE® cloud service provides enhanced user management and activity logging options. The addition of the Connect ONE Access Expander and ScanPass® Mobile Credential increases the access control capabilities of ELK M1 to as many as 203 access points and 10,000 users. Convenience application powered by Connect ONE ScanPass Mobile Credential is the latest convenience application powered by Connect ONE. A barcode sticker affixed at an entry point is read by smart devices for approved users to gain entry. ScanPass Mobile Credential requires no software to install or maintain, eliminating access control cards/fobs and the installation of readers. It integrates seamlessly with the ELK Products M1 Controls, allowing dealers to easily add a new value proposition and great convenience for new and existing customers. ScanPass Mobile Credential will be shown at ELK booth # 7033 at ISC West. “The Connect ONE Access Expander provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. ScanPass takes this a step further, offering intuitive access control via mobile devices and supporting an expanded number of access points. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets,” says Amy Strickland, Marketing Design Manager at ELK Products. ELK's M1 Controls combine security, energy management, and integrated control solutions to provide comfort, convenience and simplicity for home and business owners. Simple, yet powerful, on-site and remote user interfaces give consumers full control anytime, from anywhere. Visit ELK booth # 7033 for a live demonstration of the M1 Cross Platform Control. “We’re excited about the integration of ScanPass with the large installed base of M1 Controls from ELK Products,” says Mike Simon, managing partner of Connected Technologies. “There are so many advantages for the user and integrator. ScanPass as a convenience function allows companies to differentiate themselves from the competition,” he said. The ScanPass difference ScanPass Mobile Credential is unlike any other smartphone or mobile access control device on the market in that it offers greater connectivity options—including premise network or cellular—for users to gain access to interior or exterior doors in and around the facility. With the ability to use different communication pathways, users are assured of instant accessibility. ScanPass Mobile Credential users simply point their smartphone or other device credential at the barcode sticker and the barcode designates the proper door to be unlocked for entry. ScanPass Mobile Credential does not require the user to scroll through a lengthy dropdown list to locate the door to be unlocked. It also does not require a dedicated reader or additional hardware in the smartphone, in the example of Near Field Communication.
Connect ONE®, the flagship, integrated security management platform from Connected Technologies, LLC, has announced its latest integration - to the Bosch Security G Series Intrusion Panels. With a new interface Connected Technologies developed for its Connect ONE cloud-hosted platform, the Bosch G Series panels let systems integrators easily expand their access control operations from eight to 32 doors and up to 2,000 users. The Bosch G Series joins Connect ONE’s current B Series panel integration, already in place. Beneficial for dealers and users With the Connect ONE integration, security dealers using the Bosch G Series models B8512G and B9512G will be able to bid on an even wider range of access control specifications – from simple premises control to enterprise customers. This integration provides additional efficiencies to dealers and users, such as viewing multiple subscriber locations on one screen, as well as batching – a feature that allows system commands and controls to be populated to specific locations with one click, rather than entering permissions separately for each door/entrance/facility. In addition, scheduled events ensure up to 25 different functions are performed automatically based on the system’s internal clock and calendar. “The Bosch G Series panels have many powerful features that allow security integrators to easily expand their access control operations to new users and vertical markets,” says Mike Simon, a former dealer and Managing Partner, Connected Technologies. “Automatic batching and other functionality adds dealer and end-user efficiencies. Our dealers are excited to have the advantages of the Connect ONE integration, as it allows them to view even enterprise locations from a single screen,” he says. The Connect ONE portal provides easy access, so dealers can support their customer base remotely and from any Internet-connected device or smartphone, often eliminating costly truck rolls and site visits and allowing them to boost their profits with additional recurring monthly revenue. Other features Other critical Connect ONE and Bosch G Series features include: interactions with thermostats and video; real-time activity, including access events; area status plus arming and disarming; zone status plus bypass and un-bypass; door status plus open/lock/unlock; and more. The Bosch G Series B8512G supports 500 users, 99 zones, eight access doors and up to 16 keypads. The Bosch G Series B9512G supports 2,000 users, 599 zones, 32 access doors and up to 32 keypads. These G Series controls are approved for combination burglar and fire alarm applications, and integrated access control. Combined with the current Bosch B Series integration, dealers can standardise on a flexible, expandable solution for a variety of applications, including bank branches, mixed-use commercial, manufacturing facilities, retail stores and residential.
The Connect ONE interface is fully compatible with ELK Products’ Security and Automation Control Systems The partnership between ELK Products, a premier manufacturer of security and automation solutions and Connect ONE®, the flagship, integrated security management platform from Connected Technologies, LLC, provides the perfect segue for residential integrators to move into the world of commercial systems solutions and increase their recurring revenue streams with new services. Additional dealer opportunities “With the partnership we have developed and continue to refine with ELK Products we feel strongly residential security dealers and integrators can easily shift into the profitable small-to-medium business and other commercial markets, adding new streams of revenue and boosting their profitability,” says Mike Simon, a former dealer and Managing Partner, Connected Technologies. He adds that the Connect ONE portal provides easy access, so dealers can support their customer base remotely and from any Internet-connected device, often eliminating costly truck rolls and site visits. “Through our partnership, Connect ONE adds valuable features to the ELK M1 Security and Automation control, providing integrators with new opportunities in the commercial market. User management for access control, critical temperature monitoring and logging, as well as detailed event notification including image capture from cameras are just a few of the options that are in high demand in commercial applications” says Amy Strickland, Marketing Design Manager at ELK Products. Total control of home or business The Connect ONE interface is fully compatible with ELK Products’ Security and Automation Control Systems and incorporates security, fire, access control, video and energy and task management to provide total control of home or business. The M1 Controls work seamlessly with the Connect ONE® cloud-hosted interface to provide dealers simple, yet powerful on site and remote connectivity while giving both residential and commercial customers full control 24/7, from any web-based browser or smartphone. With ELK Products and Connect ONE, residential dealers can easily expand into the lucrative world of commercial integrations – including the burgeoning areas of energy management and critical temperature monitoring. Medical facilities, food service industries, education, commercial, multi-tenant and financial facilities are the perfect target for the M1 and Connect ONE interface. With ELK Products and Connect ONE, it’s easy and affordable – no software to install and maintain and no additional hardware to purchase – for dealers to migrate into these commercial markets and more.
Rizzo will advance the company’s flagship ConnectONE integrated security management platform Sam Rizzo, a veteran of the security industry with past employment spanning more than 40 years, has joined Connected Technologies, LLC as Director of Business Development. Rizzo comes on to advance the dealer-integrator program for Connect ONE®, the flagship, integrated security management platform from Connected Technologies. Top-level field experience After 11 years as an installer, Rizzo moved to sales positions at companies like Aleph International, Blue Grass Electronics (Ademco) and Detection Systems (Bosch). He also worked in high-level positions handling dealer programs for ADT Security Services and Guardian Protection Services. During his career Rizzo managed field operations and supervised thousands of monthly installations for Safe Streets USA. Rizzo joins the company as Connected Technologies gains momentum with users and resellers. “I’m excited about the opportunity to work at Connected Technologies. I believe this cutting-edge application will lead systems integrators into the future. The opportunities for additional revenue streams and profitability are real and attainable,” Rizzo says. “Sam knows the industry,” says Mike Simon, President of Connected Technologies. “He knows what it takes to be successful today in providing integrated security services. We’re thrilled to have someone so experienced on board.”