John Davies
John Davies
Managing Director, TDSiA graduate in Chemistry from University of London, John Davies began his working life at British Aerospace Military Aircraft Group in 1979. In 1981 he moved to Litton Industries Inc. and worked in Japan, Singapore and USA, in 1993 he established a business in Malaysia for a Canadian environmental services company, and in 1997 on return to the UK took up a directorship at Zellweger Analytics and moved to a telecom software start-up in 1999. John joined TDSi in 2003 when it was owned by Norbain SD Limited and led the management buyout in February 2005. TDSi manufactures electronic access control and integrated security systems. Export sales have grown from 25% of the business to 40+%. John is active with the BSIA (British Security Industry Association) having been Chairman of the Export Council and is also an industry representative on the Security Sector Advisory Group (SSAG) for UKTI DSO.
Electronic access control, integrated security systems
Round table contributions
During the coronavirus lockdown, employees worked from home in record numbers. But the growing trend came with a new set of security challenges. We asked this week’s Expert Panel Roundtable: What is the impact of the transition to remote working/home offices on the security market?
Contact tracing has been more than a buzzword during the coronavirus pandemic. In some cases, it has been an issue of life and death. Tracking who an infected person has been in contact with is an important tool to minimise disease spread, and technology from the physical security industry claimed a role in contact tracing early on – and continues to provide benefits as companies seek to reopen. We asked this week’s Expert Panel Roundtable: How can the security industry enhance contact tracing?
When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which security technologies are becoming outdated or obsolete?
When the United Kingdom voted to leave the European Union, a world of uncertainty unfolded for those doing business in the UK and the EU. The referendum was passed in July 2016. Including subsequent delays, the separation was completed after four years in January 2020, with a transition period ending December 2020. Even with the deadlines past, there are still pockets of uncertainty stemming from the separation. We asked this week’s Expert Panel Roundtable: How has Brexit affected the security industry?
Small and medium-sized businesses (SMBs) make huge contributions to the economy overall. Considered individually, they may not be as large as companies in the enterprise market, but they have big requirements when it comes to security. SMBs also present unique challenges to security manufacturers and integrators seeking to serve their needs. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting small and medium-sized businesses (SMBs)?
Our Expert Panel Roundtable is an opinionated group. However, for a variety of reasons, we are sometimes guilty of not publishing their musings in a timely manner. At the end of 2020, we came across several interesting comments among those that were previously unpublished. Following is a catch-all collection of those responses, addressing some of the most current and important issues in the security marketplace in 2021.
The COVID-19 global pandemic had a life-changing impact on all of us in 2020, including a multi-faceted jolt on the physical security industry. With the benefit of hindsight, we can now see more clearly the exact nature and extent of that impact. And it’s not over yet: The pandemic will continue to be top-of-mind in 2021. We asked this week’s Expert Panel Roundtable: What have been the positive and negative effects of Covid-19 on the physical security industry in 2020? What impact will it have on 2021?
The “Roaring Twenties” was a decade of economic growth and widespread prosperity, driven by recovery from devastation, a construction boom, and welcoming of new technologies such as automobiles and electricity. As we look ahead to the big picture of the 2020s, 100 years later, are there parallels that suggest a successful decade ahead? Might recovery from the devastation of COVID-19 help to drive even higher levels of economic growth and technical innovation? We asked this week’s Expert Panel Roundtable: Does the new decade represent a new “Roaring Twenties” for the physical security market?
We are several weeks into 2021, and it is already shaping up to be an eventful year. The happenings and trends from 2020 will likely carry over into the new year, but in a fast-moving industry such as ours, there will also be additional trends to watch. Looking toward the year ahead, we asked this week’s Expert Panel Roundtable: What will be the biggest security trends in 2021?
As an industry, we often speak in buzzwords. In addition to being catchy and easy to remember, these new and trendy industry terms can also reflect the state of the security market’s technology. In short, the latest buzzwords provide a kind of shorthand description of where the industry is - and where it’s going. We asked this week’s Expert Panel Roundtable: What new buzzword(s) rose to prominence in the security industry in 2020? (And how do they reflect industry trends?)
What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the security industry’s biggest challenge in 2021?
As a subset of the larger economy, the security industry is bound to feel the effects of an economic downturn. Such was the case in 2020 when the COVID-19 pandemic undermined economic growth and presented a brand new set of challenges to business. The security industry has been able to pivot toward emerging opportunities, but that success has been offset by broader economic challenges. We asked this week’s Expert Panel Roundtable: What impact, positive or negative, has the larger economy had on the security marketplace in 2020?
Artificial intelligence is more than just the latest buzzword in the security marketplace. In some cases, smarter computer technologies like AI and machine learning (ML) are helping to transform how security operates. AI is also expanding the industry’s use cases, sometimes even beyond the historic province of the security realm. It turns out that AI is also a timely tool in the middle of a global pandemic. We asked this week’s Expert Panel Roundtable: How is artificial intelligence (AI) changing the security market?
Facial recognition is the latest technology to be targeted because of concerns about privacy. If such concerns cloud the public perception, they can be harmful to technology markets. Whether the concerns are genuine or based on misinformation is often beside the point; the practical damage has already been done. But beyond market demand, what is the impact of privacy concerns on technology innovation? We asked this week’s Expert Panel Roundtable: Are privacy concerns stifling innovation in security and related markets?
Should security spending be a one-time capital expense or as an ongoing operating expense? At first glance, the question appears to be an accounting issue with little impact on the actual equipment or systems involved. However, as security professionals seek to cost-justify new systems, the question may be central to providing the “best security for the money” and a system that fits the company’s continuing needs. We asked this week’s Expert Panel Roundtable: Should security be a capital expense (CAPEX) or an operating expense (OPEX)? Is the trend shifting and what is the impact?
Articles by John Davies
Considering how much the modern smartphone has become a common everyday tool and cultural icon, it’s hard to believe it has only been with us for a relatively short space of time. The first Apple iPhone was launched in 2007 and yet in a little over a decade the smartphone has become as essential as our keys or wallet. From its conception as a multi-faceted communications device, it has morphed into something far more integrated in our daily lives. Services such as Apple Pay, Android Pay and PayPal have seen the smartphone become a credible replacement for cash and cash cards, but equally, it is possible to replace access cards and keys as well.Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly The ability to accurately authenticate an individual and the applications this offers for security purposes, is something that the security industry needs to continue to embrace and further promote to our customers. Considerable advantages Most security professionals understand the potential benefits of using mobile device authentication, with flexibility being the key advantage. Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly. Equally, smartphones already contain many secure options to ensure they are only used by the authorised user – fingerprint and face recognition, as well as pattern authentication and PIN, being prime examples. Unfortunately, there is still a lack of awareness amongst some security operators, customers and the public of these exciting benefits. Potentially there may also be some reluctance, in certain quarters, to trusting a mobile device with physical security. A lack of trust in seemingly ‘unproven’ technology is not unusual, but the security industry needs to demonstrate reliability along with the considerable security and convenience benefits of using it. Trusted part of security network Many smart devices already securely bind the mobile device with the right person by using 2-factor authenticationMobile device security needs to earn its trust, in much the same way as any other new ground-breaking application. In fairness to the doubters, it’s not hard to imagine how much of a risk a badly protected mobile device could be to any secure network! There are two key obstacles that smartphones need to clear before they can become a trusted part of the security network though. Firstly, that they are secure enough to be trusted as part of a security network, and secondly that they can reliably identify an authorised user in a real-world environment. Many smart devices already securely bind the mobile device with the right person by using 2-factor authentication. For example, this could combine a PIN code with the fingerprint or face of the authorised individual. In areas with particularly high security, you could also implement a wall-mounted biometric reader (fingerprint, facial recognition or iris scan) to add a further level of protection and ensure there is no wrongful use of the mobile device. Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas Security by location With its many and varied functions, undoubtedly one of the most useful systems on any smartphone is its GPS location tracking. It’s also a perfect tool to assist with security systems interaction.A benefit of using smart device authentication is the cost savings over operating traditional tokens Consider any secure facility – it will feature different levels of access. This can vary from a humble canteen and break-out areas, right through to secured doors around potentially dangerous or highly sensitive areas - such as plant rooms, or even a nuclear facility! Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas. A smartphone, however, can be granted or denied access depending on the location of the request by the individual – GPS literally adds a level of extra intelligence to security. Personal items Using QR codes seem to be a simple but reliable identity and access control authentication option Mobile devices tend to be guarded and protected with the same concern as your money or your keys. Many of us literally carry our mobile device everywhere with us, so they are relatively unlikely to be misplaced or lost – certainly in comparison to a key card for example. Also, think about how often you use or hold your smartphone – some estimates suggest 2,600 times each day! With that level of interaction, you’ll be aware very quickly if it’s been misplaced, not least because of the inconvenience and cost to replace it. This level of personal connection makes it perfect for use with security systems. Cost savings Another obvious benefit of using smart device authentication is the cost savings over operating traditional tokens. No more plastic badges, access cards, lanyards, printers and consumables used to administer security. This is something the security industry really needs to shout about! It will come as no surprise to hear that smartphones are exceptionally common too. Figures suggest that in 2015 there were nearly 41m in use in the UK and this is predicted to rise to 54m by 2022. With the UK population being just over 65m, that is a very high percentage of people already carrying this technology. Using a resource that people already have, and which is highly secure, makes unquestionable financial as well as practical sense. GPS location tracking is a perfect tool to assist with security systems interaction Integrated technology Agreeing on common and shared open protocols has unfortunately been one of the stumbling blocks for the security industry in adapting to a predominantly smartphone authentication approach. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised.Not everyone has an iPhone, but it is such an important segment of the market for customers Mobile technology trends have dictated to the systems that use it. Apple’s earlier (Pre iOS 11) decision to restrict the use of NFC to Apple Pay on its devices has had a profound effect on the implementation of NFC in other applications too. Not everyone has an iPhone, but it is such an important segment of the market that other manufacturers are wary of how customers will be able to use any new technology. We have seen a much bigger focus on using Bluetooth Low Energy technology on mobile devices instead. With providers such as HID Global, STid in France and Nedap in the Netherlands now concentrating on developing Bluetooth Low Energy readers and mobile credential applications, this seems like a highly credible alternative. Along with NFC and Bluetooth Low Energy options, there also seems to be a lot of interest in using QR codes as simple but reliable identity and access control authentication. These can easily be displayed on a screen or printed if necessary, giving great flexibility over the type of technology that is used in the future. Upgrading existing security systems There are strong arguments for many businesses to continue using MIFARE+ systems if they suit operations well We are steadily seeing the signs of smartphone authentication replacing the cards and tokens we have been familiar with. However, many consumers still want options rather than to just be railroaded down one path. A business that has invested in cards or tokens will want to use that technology investment fully. The changes will come when readers are updated – this is when security specifiers and installers need to promote the advantages of dual-technology readers, which offer options to include smartphone authentication into the mix. There is still considerable diversity amongst smart devices, the operating systems they use, and the security technology employed by each. Android, Apple iOS and Blackberry devices all vary with regards to the biometric authentication available, so security administrators may need to be flexible on the types of authentication they accept. Interestingly, card technology has also progressed at an astonishing speed too – with MIFARE+ proving to be a highly cost-effective, practical and secure system that can easily be integrated. There are strong arguments for many businesses to continue using these systems if they suit operations well. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised Hybrid systems A hybrid approach may be the best answer for many security operators. This means those who choose to enjoy the benefits in terms of flexibility and convenience of smartphone authentication can do so, whilst those who are more hesitant can continue to use more traditional methods. A hybrid approach may be the best answer for many security operators Larger organisations may find that the swap over is a slower and more gradual process, whilst smaller start-up businesses may prefer to jump to a smartphone-based approach straight away. If security systems are well integrated but modular in their approach, then it becomes much simpler to evolve as time goes on. Embracing the benefits Using their app-based systems architecture, smartphones are ideally placed to evolve with security systems in the future. There are many benefits for the security industry and our customers, but we need to remember that this move will involve a culture change for many security operators and users. The security industry needs to be mindful and respectful of any anxiety, but also be positive and promote the considerable benefits mobile authentication offers.
Brexit will bring sweeping changes to the way the UK not only interacts internationally, but also internally. With the country standing alone with regards to trade and exports, it is vital for us to be fully prepared. However, there is one area that I think needs much greater scrutiny—the UK technical skills gap. Tellingly, there is a palpable shortage of technical training and skills right across the UK economy. With the country’s economic strength relying heavily on cutting-edge technology and knowledge, the UK security industry has particular reason to be anxious of movement restrictions on internationally sourced expertise and resources, as well as a potential ‘brain-drain’ of domestic talent. There is a lack of quantity and quality of home-grown talent in the pipeline, and there is a greater availability of talent from overseas Need for security education There are two distinct aspects that need to be addressed when you look at the requirements of the UK economy with regards to technical expertise. First of all, there is the quantity and quality of home-grown talent in the pipeline, and secondly, there is the availability and desire of talent from overseas wanting to work in the UK. In my own experience, it can be quite a challenge finding the best technical expertise (in the numbers needed) from the UK alone. Currently, alongside our British employees, our business employs a sizable amount of international security talent, ensuring we can fill key roles with exactly the right people. As well as sourcing expertise from abroad, I passionately believe we need to properly support and educate the next generation of UK security professionals too, ensuring we can also find the right talent closer to home in the future. T-Levels provide valuable business experience which can be lacking in traditional academic courses Technology-level training for modern needs It is frustrating to see the current skills gap—particularly as I felt the UK Government began moving in the right direction when it reintroduced the excellent national apprenticeships scheme a few years ago. There is no doubt we will always need excellent academic qualifications and people trained in research and development, but equally a stint in further education is certainly not for everyone! Undoubtedly apprenticeships are an excellent way of encouraging hungry young talent into any industry with on-the-job training. Importantly, this isn’t just academic training either—it also provides valuable business experience too, which can be lacking in more traditional academic courses. There has also been a lot of interest in ‘T-Levels’ in the UK. These are technology level courses that are designed to offer specific training for modern technology needs. It is very encouraging to see the promotion of technology education in this way, designed to appeal to students that are looking for a solid career in the UK technology sector. Apprenticeships are an excellent way of encouraging hungry young talent into any industry with on-the-job training Focus on engineering and vocational education Unfortunately, it seems the UK is still somewhat behind our European cousins when it comes to technology education and training. Germany, for example, is a country that has traditionally excelled in these areas. The education system in Germany has heavily focussed on engineering and vocational-based training programmes, which has seen noticeable benefits for its technology sector. The Germans have continued to focus on this for decades, meaning the country’s economy has an excellent pipeline of well-trained talent available. Taking this approach would greatly enhance training in the UK too, supporting up-and-coming talent and helping the next generation reach its potential. A healthy influx of highly talented individuals from across Europe has helped to fill the UK skills gap over recent decades Meeting business and technology needs A healthy influx of highly talented individuals from across Europe has helped to fill the UK skills gap over recent decades. Undoubtedly, like many British businesses we have significantly benefited from this open and vibrant skills market. With the fine details of Brexit being negotiated at the moment, I hope this valuable source of skilled professionals won’t be denied to UK businesses. Even if there are more stringent controls moving forward, the UK must continue to open its doors to this expertise—certainly until we can reap future generations of home-grown talent. It’s interesting (and somewhat ironic) that when you look at some UK universities’ engineering faculties, they often have half or over half of their students from other countries. The UK has world-renowned education facilities that we should be proud of, and yet paradoxically, we are still not educating enough UK engineers. There is a keen interest in technology from younger generations that needs to be nurtured Skill-based training for economic growth International trading and people movement will change after Brexit, but I hope there will also be a significant evolution in the education system to close the UK skills gap. The UK has some of the best educational establishments in the world and a long history of innovation and entrepreneurial skills to make our technology highly commercial. Frustratingly, there is a keen interest in technology from younger generations—just look how addicted young people are to their screens. This keen interest needs to be nurtured and career choices in technology encouraged. With the right training opportunities in place (university education, apprenticeships and T-Levels), the UK can easily implement the tools to create the right opportunities. However, what is really needed now is an impetus from political leaders to address training needs and ensure the economy continues to develop and grow to meet the challenges ahead.
The way we purchase services and products is changing. The traditional concept of buying and owning a product is giving way to the idea that it is possible to purchase the services it offers instead. This approach has come from the consumer realisation that it is the outcome that is important rather than the tools to achieve it. For example, this approach is evident with the rise of music streaming services as opposed to downloads or physical products. With the physical security industry becoming ever more integrated – and truly open systems now a reality – there is every reason to assume this service-lead trend will come to dominate the way our industry interacts with its clients as well. Interest in service-based security There is a significant change of mindset that the security industry needs to embrace before a large-scale move to Security as a Service can take place. Like many technology sectors in the past, security providers have focussed on ‘shifting boxes’ as their definitive sales model. This approach was especially prevalent when proprietary systems were the mainstay of the security industry. Essentially, if the customer wanted more services they simply bought a new product. This was a straightforward and economic sales approach for manufacturers and installers alike.The security industry needs to embrace a change of mindset before a move to SaaS can take place The flexibility of integrated and open technology has changed the way consumers view their purchase, so it shouldn’t be any surprise that there is increased interest in a service-based approach. Customer choice equates to a change of focus and interest, with physical products being eclipsed by the benefits of the overall solution. We have already seen these changes in other technology areas, notably with smart devices and general IT systems. Cloud-based services put the onus on the result rather than which device the user chooses. This approach is even starting to manifest in areas that couldn’t have been predicted in the past, such as the car industry for example. Consumers are focusing more on the overall costs and convenience of buying a car over the specific specification of the vehicle. Equally, urban dwellers don’t necessarily want the hassle and expense of owning and parking their own vehicle anymore. If you don’t use it every day, it can make more sense to rent a vehicle only when you travel beyond public transport. For these consumers the car has become a service item for a specific journey. Benefits for end users At the heart of this approach is the simple equation that consumers have a need and suppliers need to provide the most cost-effective, and easiest, solution. At the same time, the security operator may not necessarily want to know (or care) what specification the system has, they just want it to perform the task as required. By discussing with consumers, we can ensure we work even more closely with them to provide the expert support they need and deserve Most security buyers will identify the specific business needs and their budget to achieve this. This is where a service approach really comes into its own. Customers need expert advice on a solution for their requirements which takes away the stress of finding the right products/systems. In the past there was always a risk of purchasing an unsuitable solution, which could potentially be disastrous. The other issue was having to budget for a big capital expenditure for a large installation and then having to find further resources once an upgrade was due when systems went end of life. Most businesses find it far easier to pay a sensible monthly or annual fee that is predictable and can easily be budgeted for. A service model makes this far easier to achieve. Benefits of a service sales model As well as the benefits for end users, there are considerable benefits for security providers too. Rather than simply ‘shifting boxes’ and enduring the inevitable sales peaks and toughs this creates; a service sales model allows manufacturers and installers to enjoy a more stable business model. You don’t have to win new business with every product, but rather sell ongoing services for a set period. Its highly likely that the whole security industry will start to take this approach over the next few years. Manufacturers are already well aware of this shift in customer expectations and are changing their approach to meet demands.There are major opportunities on offer in return for a change of perspective in the security industry With the service and leasing approach already firmly entrenched in other industries, this is well proven in a consumer market. The airline industry is a great example. Manufacturers understand that airlines need flexibility to upscale and downscale operations and therefore whole aircraft and even individual key components (such as engines or seating) can be leased as required. Using this approach, airlines can concentrate on what customers demand and not worry about the logistics of doing this. Manufacturers and leasing businesses provide assurances and guarantees of service time for aircraft and engines, taking care of the servicing and maintenance to ensure this delivery. This approach is just as well suited for the provision of security systems. Servicing the future security market Undoubtedly there are major opportunities on offer in return for a change of perspective in the security industry. However, this will involve substantial changes in some quarters to ensure the business model is aligned with the market. Overall, the security industry needs to not only develop the right systems for the market, but also to deliver them in the right way as well. This will ensure we work even more closely with customers to provide the expert support they need and deserve.
The threat of international terrorism has changed the way the domestic security industry thinks about protection, just as much as it has for national security services. Whilst violent attacks and terrorism were once predominantly aimed at government, military or political establishments, an uncertain global political climate means the ability to rapidly lock down facilities has risen to the top of any organisation’s security wish list. In reality though, just how easy is it for most organisations to lock down their facilities at a moment’s notice? Whilst all security systems aim to secure people and property from attacks or theft, the ability to enact a full access lockdown very much depends upon not only the individual components, but also the intelligent solutions used to oversee them. The security industry’s foresight in moving towards much closer systems integration has already gone a long way towards making rapid lockdown easier to implement and manage. However, we still need to encourage and educate our customers on the potential for working in partnership with their neighbours, to present a united front against threats. Connecting the dots Those of us in the security sector can do a lot towards raising customer awareness of the potential for using a lockdown facility. Undoubtedly PSIM is now commonplace for many security operators and this is ideal for implementing lockdown procedures. CCTV and intruder alarms are perfect for automatically triggering access control at any required time. It is all too easy for some organisations to make the dangerous assumption that they are at low risk from intruders or attacks If a security operator is already using these solutions, it is relatively easy for them to employ lockdown using the right situation control software. However, security providers also need to be aware of customers’ installations which lack this essential joined-up thinking. All businesses and organisations can be a potential target for attacks and we have a responsibility to make sure security investments are being used to their full potential to prevent this. Being able to automatically trigger an instant lockdown response is key. Reaction times in these instances can literally make the difference between life and death. Project Griffin scheme Attacks in recent years have highlighted a broader issue - terrorists and criminals may target geographical areas as much as individual sites or organisations. Recognising this tactic, and to help combat this threat, the UK Government runs the Project Griffin scheme which aims to encourage businesses and organisations to think and act together to prevent and tackle threats. We need to ensure our customers have the right solutions in place to aid this approach. These not only help to minimise their own threats, but also make it much easier for various security teams to work in collaboration with, or in consideration of, their neighbours and the local and national security services. Anticipating potential threats A big change in the way security operators think and react in recent years has been the understanding that potential threats can materialise and become real very easily and quickly. Essentially, you can never over-plan to deal with threats! The recent trend of terrorist attacks has been to target places with large gatherings of people It is all too easy for some organisations to make the dangerous assumption that they are at low risk from intruders or attacks. However, if a facility requires security, then the site is definitely at risk of an attack. The recent trend of terrorist attacks has been to target places with large gatherings of people, such as stadiums, bars/restaurants and entertainment venues etc. The rationale behind this is that these sites attract large numbers of people and require easy public access – which is exactly what makes them an ideal target for terrorism. Traditional high security users These types of sites can learn a lot from the security deployment and tactics utilised by traditional users of high security, such as prisons, hospitals, railway stations or airports. Undoubtedly many large public spaces now deploy a degree of PSIM or fully integrated security technology, which ensures that these systems and access control measures will already be successfully collaborating. It still requires careful planning to achieve the right lockdown regime, however. This is an area where security experts can really make a big difference. Installing the right lockdown protocol is as much about design as implementation – understanding how intruders will move around a facility and what areas will prove to be crucial in repelling or containing them. It is important that we demonstrate the importance of understanding the full picture, how technology can be used in conjunction with business plans and security protocols, and how this is something that hugely benefits from the input of professional expertise. Communication is vital As well as containing and defending against security threats, any lockdown process also needs to effectively manage the situation and communicate with staff and visitors that could be vulnerable to it. Whilst technology is vital in this equation, the human element cannot be underestimated. It is always essential to align the implementation of any security systems with staff training - both security teams and all the other departments In all the excitement, the triggering of a lockdown can also potentially cause a lot confusion, especially for visitors. Therefore, it is always essential to align the implementation of any security systems with staff training – both security teams and all the other departments. Security operators need to prepare the whole organisation for a lockdown in much the same way as a fire or other emergencies. As security professionals, we need to stress to our clients the importance of fully training and briefing staff on what will happen and how they need to play their part when there is an intrusion or lockdown. Working in partnership With a noticeable blurring of the lines between domestic and defence security, the security industry is in a prime position to take the lead and show the market how beneficial our expertise can be in protecting people and assets. Terrorism and violent attacks are a sad reality throughout an unsettled world, but integrated security systems are widely available and often already in place to help tackle these threats head-on. This technology has been designed to help organisations make the most of their security investments, it just needs the right advice and planning to make it lockdown a formidable ally and powerful determent against threats. For advice on planning against and preventing terrorism threats, please visit the UK Government’s National Counter Terrorism Security Office website here.
There has never been closer integration between physical and logical security systems, so there has also never been greater importance when it comes to defining and maintaining the security culture within an organisation. Unfortunately, with increasingly complex security protocols required on a daily basis (and used by every employee), a security regime can easily become lax through apathy – which offers the perfect opportunity for potential intruders to take advantage. Whilst security technology is rapidly evolving, it is essential that the team it protects do so as well. It is vital that you maintain an effective security culture within a business or organisation. Naturally the details will vary between organisations, but the common goal for all is to impress upon the team just how important security is. This will safeguard their jobs, the security of fellow workers and clients, and even in some cases, their personal safety. All-inclusive security culture In many organisations this will be a top-down approach – after all, if the company leaders don’t practice what they preach then why should the rest of the team? Human nature tends to shy away from complicated processes, especially if the benefits aren’t fully realised or explained. An apparently trivial lapse of security protocols can have big and damaging real-world consequences Clarity and honesty on the potential pitfalls and consequences of failing to secure the business can be a powerful tool in demonstrating the importance to the team. Legislation and legal ramifications, along with potential damage to the business in terms of reputation are all powerful messages. Equally, for an organisation in healthcare or education, the protection of vulnerable people is also an important security consideration. An apparently trivial lapse of security protocols can have big and damaging real-world consequences. Frequently communicated security protocols The ways to build up a good security culture are as individual as the organisation it serves, but undoubtedly training and reminders are cornerstones of this. An important time to impart this to employees is when they join the organisation, but equally it is vital to ensure the rest of the staff get a refresh on a regular basis too. This could be in the form of regular emails or internal messages in whatever form the staff prefer to receive them. Regular refresh seminars or presentations can work particularly well for businesses that regularly meet together anyway. Regular refresh seminars or presentations on an organisation’s security regime can work particularly well for businesses that regularly meet together Involving team members in the security regime Another approach is to train key team members as evangelists who can then encourage their colleagues to follow best practice on a constant basis. The benefit here is that the team doesn’t just embrace the security regime when reminders are launched – they are encouraged to do so all the time. This makes potential failings less likely. The logistics of all this are totally up to the organisation and the way it works – but it’s important to stress that security is of concern for everyone in the business and needs to be approached in full unity. Practical steps to enhance security Many practical steps are actually relatively simple to implement. Here are some seemingly obvious things to consider which often get overlooked: Strong passwords – It is easily done – you choose a password which is either short or fairly obvious! Anyone who is trying to access secure systems or areas will undoubtedly try all the obvious passwords first. Worse still, it’s very easy to keep using the system default password. Choose a password which can’t be easily guessed and if possible add numbers or other characters to make it even tougher to crack. Have a highly secure password admin – Inevitably people will forget their passwords from time to time so its sensible to nominate a highly trusted person or team to be able to access or renew these when needed. Don’t write down passwords then leave them in full view – Again this is easily done, but having all your passwords on a post-it note on your desk is not at all secure! If it must be written down, make sure it is hidden and locked away from prying eyes – or even leave yourself a coded reminder or question so the note is only useful to you. Change passwords regularly – Using the same password for months, if not years, makes it much more likely to be stolen. Worryingly, you may not even have a warning if the intruder doesn’t use it immediately. Set a company-wide policy that passwords get changed on a regular basis and stick to it. Maintain anti-virus and software updates – These are tasks that can easily be overlooked, but it’s important to ensure software protection is as tight as the physical security around your assets. Network security against outside devices The Bring Your Own Device (BYOD) trend is another potential security worry. As a ‘back door’ for intruders, allowing staff to use their own devices, with unknown security and network access capabilities, is a potential headache. It’s important that strict security policies also cover BYOD components – and if this is not possible, it may be prudent to limit their access to your data and facilities. It may seem ironic, but the more complex security systems get, the more important it is to cover the basics Even with mobile equipment belonging to your organisation, the use of other Wi-Fi and open access networks can be an unknown quantity and potentially lead to insecure points in your security network. It may be the case that only encoded data should be passed across these networks. Again, limiting their use or the data that can be shared across them is a prudent measure in the security policy. Covering basic security It may seem ironic, but the more complex security systems get, the more important it is to cover the basics. There is no point having the most up-to-date systems in place only to let the whole thing down with an incomplete or lacking security policy in place. When access control consisted of just a simple lock and key it would have made no sense to lock the door and then hang the key on the outside wall right next to it! This is what a poor security policy (or failure to follow it properly) boils down to. Intruders will always look for that chink in the armour, so why make it easy for them?
If all the components within a security and wider IT network have the ability to interact together, they can offer so much more than their individual capabilities The widespread use of open protocol systems is one of the most important developments in the security and safety sector for decades. With a heavy reliance upon various security softwares (even for physical security), using open systems has gone from being a desirable selling point to a necessity in the security industry in only a few years. As well as the obvious security advantages, there is potentially a whole new world of opportunities for operators, which has come to fruition with the arrival of the Internet of Things (IoT) – but at the same time, there are additional factors that need to be considered, which may not have been an issue in the past. Widespread need for open protocols It may seem obvious at first glance, but this is a valid question – why does the security industry and its customers need open protocols? Put simply, if all the components within the security and wider IT network have the ability to interact together, they can offer so much more than their individual capabilities. This is certainly something which has transformed the way organisations think about their security systems and how they work in the wider context of their business systems. "Producing compatible systemsmakes it simpler and cheaper forcustomers to choose, purchaseand use the most efficientcomponents for their needs" Modern security software solutions offer a great deal of functionality and we have seen their integration transform the way security systems are developed and used. From passive, yet rather elaborate electronic doors/locks and basic CCTV over the past few decades, we now have intelligent AI and connected surveillance systems with inbuilt analytic capability which not only match, but usually outperform a human operator performing the same role. Lower costs Another key factor in the popularity of open protocol networks is cost. Producing compatible systems makes it simpler and cheaper for customers to choose, purchase and use the most efficient components for their needs. Equally, for manufacturers and suppliers it is more cost-effective to produce standardised products. IoT is going a long way towards driving demand and the security industry has sensibly taken this on board, catering heavily for these market forces. Within the security industry itself there have also been interesting and helpful developments. The IEC (International Electrotechnical Commission) recently adopted ONVIF Profile A and C as the de-facto new international standard for access control – which will offer a truly universal benchmark for security software and hardware integration. Greater choice Naturally open protocols also provide greater choice, offering the ability to ‘mix and match’ different components to find the most suitable and bespoke solution. This could be specialist components from a niche provider, general items that happen to fit the budget requirements or even legacy systems that the operator cannot justify scrapping. On the face of it, it may seem that older legacy systems will struggle to cope with this, but actually the flexibility of an open protocol approach means this is not necessarily the case. Modern integrated open protocol systems are often able to ‘bridge the gap’ in a way that proprietary systems simply would have failed to do in the past. It is somewhat ironic that developments in the latest technology may actually make it possible for some older systems to continue being used beyond their expected lifespan! Open protocols provide greater choice, offering the ability to ‘mix and match’ different components to find the most suitable and bespoke solution Data mining and analysis With open protocol systems the benefits go beyond the just the security provision. If an intelligent system is able to learn the behaviours and trends of people and property within its remit, it can predict patterns and from this help to increase efficiencies across the whole organisation and its facilities. By mining the data from security systems it is possible to get a detailed picture of any controlled area and the activity going on within it. This is a powerful tool for any organisation, giving an instant snapshot of people movement or the use of resources, just as much as monitoring for security threats. Additional benefits A good example of this data analysis in practice, is the widespread integration of security with IT Infrastructure, power, lighting, heating and ventilation systems. Because access control, CCTV and intruder detection can equally check the real-time occupancy of a designated area, these sensors can advise when the correct persons are attempting to log on to the network, when environmental systems are not required thus intelligently lowering energy consumption where possible and ensuring secured access to the organisations IT network. "The ability to assess the situation makes security components the ideal ‘eyes and ears’ of more intelligent automated systems" This ability to assess the situation makes security components the ideal ‘eyes and ears’ of more intelligent automated systems. This technology is now being used to assess and report on people traffic in busy office spaces - with the allocation of hot desking assets, and space in lifts being a recent application, for example. Security and detection systems can ascertain who is entering the space, where they need to go and then direct them to the most appropriate route for their destination, be that a lift, hot desk unit or meeting room. These systems can just as easily be employed for Health and Safety – restricting access to dangerous areas or monitoring the movement and welfare of lone workers. With asset tagging, valuable items can also be monitored for movement around a facility (or indeed in and out of it). As IoT continues to grow there are many intriguing and potentially useful options waiting to be utilised. Maintaining security Whilst the integration potential is almost limitless, there also needs to be a note of caution. If a network can potentially incorporate any number of elements the security function needs to understand this and ensure it is not compromised. On some level this may mean restricting access for certain components or effectively partitioning the security elements of the network. This is not to say security cannot share a network and its benefits, just that the practicalities need to be considered. Another consequence of this is that security providers and operators will need to be even more aware of how their whole organisation works (right down to a granular level) when it comes to further open protocol integration. This may seem somewhat daunting, but with the right planning and respect for its needs and benefits, the development and evolution of open protocol systems is set to continue being a key driving force for the security industry - offering many more benefits than disadvantages. Save Save Save
Stringent security policies are necessary in an organisation to prevent incidentsof misplaced trust leading to an attack from intruders Trust is a word closely associated with both physical and logical security, after all, knowing who to trust is a key part of any security policy. However, when trust is wrongly assumed it rapidly becomes a key problem and a significant weakness in the security regime. Often the weak link is human nature itself. This means that to begin to guarantee effectiveness it’s vital to have the right policies in place and to ensure that staff follow them, however draconian they may seem to the people operating and being subjected to them. Testing security in the real world A good example of misguided trust was recently documented. A so-called ethical hacker was employed to test the security regime of a client company. The management deliberately kept the operation a secret from the security team and staff at the business, to assure the accuracy of the results. Initially the hacker tried to gain access through online channels, which proved to be well guarded and highly secure. The next step was for the hacker to enter the business facilities personally. This is where psychology played its part, the perpetrator kept up a friendly appearance and politely asked the reception team if he could use the toilet facilities, whereby the person behind the desk happily allowed him access to a non-public area. Bear in mind this was a complete stranger with no security credentials who had walked in off the street! Perhaps the most disturbing part of the story is what happened next - the hacker left two USB keys in the toilet area for staff or visitors to find. On each drive he had included a specially designed piece of software that would auto-run and execute once accessed via a computer, stealing login credentials from the user and covertly sending them to the hacker. This effectively offers open access to the most secure parts of the company’s network! Inevitably, somebody who found the drives tried them in their computer and the hacker was informed shortly afterwards. One example of misguided trust saw a hacker leave a USB in a company building. When an unsuspecting employee used it, malware was added to the company computer Human nature as a weakness to security policy What the example above really highlights is just how much human nature can play its part in the way security is upheld (or broken) in the real world. The hacker explained that his other choice may have been to hand the USB keys in to the reception and simply to say he had found them in the restrooms – which would, in all likelihood, have resulted in a similar outcome. It is debatable whether the staff were complacent or simply used misguided judgement on what appeared to be a harmless visitor, albeit an unexpected one. The fact the hacker didn’t appear to be personally involved with this potential threat perhaps lowered the guard of the reception and security team still further. Of course those individuals that recovered the USB keys weren’t in any way coerced into using them, but curiosity got the better of them and the fact the uploaded malware gave no indication it was present (literally just silently taking security data) meant the company could have suffered some serious problems had it been for real. Misuse of authorised access The consequences of misplaced trust in a secure environment can be severe, particularly with physical and logical security being so closely tied together now. It’s all well and good having impenetrable external IT security in place, but if this level of vigilance isn’t continued on the premises it can leave worrying vulnerabilities. The example above shows how apparently good-natured assistance can be taken advantage of, but of course legitimate access can be misused by intruders in other ways too. The attacks on the Paris offices of Charlie Hebdo in January 2015 are a prime example of authorised access being hijacked, when an employee was threatened and forced to enter a code to help the terrorists gain entry and attack other members of staff. Other examples include the ‘passback’ of security tokens between individuals (to gain multiple entry) and tailgating of unsuspecting members of staff as they enter secured areas. In a highly secure facility the protection measures need to anticipate these potential intrusion methods and provide solutions to combat them. Tightened security policies can also prevent cases of people sharing accesscredentials and tailgating – both of which can be serious access security risks Security measures for countering intruder attacks The most important lesson to be learned from all of these examples is that the culture of security within an organisation is vital - the entire team needs to be vigilant and involved. This culture needs to be regularly assessed and, if needs be, revised to close any gaps or potential loopholes of vulnerability. It is also not good practice to purely rely upon the intuition of staff, security or otherwise. In the ethical hacker example, there was no reason for staff to be suspicious but that is exactly how the planned attack succeeded. This is where a stringent and water-tight security policy is so important. Rather than making a judgement, staff follow procedure and a stringent policy will tell them not to simply plug an unknown USB stick into a company device or network! Added to this, staff won’t feel the same pressure to be a ‘Good Samaritan’ to unknown visitors – policy is policy and nobody will feel guilt for denying access in these circumstances. The layout of security measures within a business facility is also very important. The reception area should be inviting (as the name suggests) but it should also show a strong defence to those not authorised to enter. Access control systems also need to be resilient, with automated monitoring for signs of tailgating and people counters to alert the security team of any abnormalities. Equally, its good practice to ensure these measures extend inside the secure areas of the facility too, just in case intruders gain access through another entry point. Making trust trustworthy Despite the potential problems from wrongly assuming trust, it is still an essential element of all business transactions and excellent security recognises this. Taking the personal element out of security allows it to be more robust and to ensure trust is proven, rather than simply being assumed. Often the deadliest threats to security are the least obvious ones.
2014 has been a year of significant growth for TDSi TDSi 2014/2015 Review and Forecast:In 2014 we saw continued growth at TDSI, largely through unprecedented interest in integrated IP security systems. Asian markets have continued to be very buoyant, although there have continued to be some flat spots geographically, such as Europe. Compared to other technology markets, security has grown very quickly since the recession, and TDSi has enjoyed double-digit growth. Manufacturers have invested heavily in new products, especially IP and open architecture platforms, either through development or strategic acquisitions. Access control has moved out of the shadows as the “poor cousin” to video systems and has achieved a higher growth rate – which I believe will continue for at least the next three to five years along with greater symbiosis of IP security and ID management. Looking ahead to 2015, trends such as biometrics will continue to grow rapidly. Some markets believe traditional security lacks the strength to deal with theft or security breaches. Biometric systems beef up security and manage the whole process more efficiently. Some ineffective early biometrics systems left customers reticent, so the security industry needs to educate the market on the benefits, such as robust service, accuracy and user convenience. TDSi has had many significant successes in 2014 including double-digit growth figures, increased staff across all our departments (including sales and marketing) and new offices opened in Poland and Australia. A significant challenge is still in finding and recruiting the right staff to drive our expansion, particularly in the software and engineering fields. The UK education system struggles to produce enough engineering graduates. Being based in Dorset, we also find that a lot of engineering talent is drawn to London, even though we have some excellent higher education training on the south coast. There is a lot of unrealised potential in the security market, driven by evolving technology such as the Internet of Things. Software also offers excellent ROI for operators, suppliers and manufacturers. Some technologies may take a few more years to mature, but now is the time to start investing in development. There has never been a better time to be building success in the security market. See the full coverage of 2014/2015 Review and Forecast articles here
News mentions
During the coronavirus lockdown, employees worked from home in record numbers. But the growing trend came with a new set of security challenges. We asked this week’s Expert Panel Roundtable: What is the impact of the transition to remote working/home offices on the security market?
When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which security technologies are becoming outdated or obsolete?
When the United Kingdom voted to leave the European Union, a world of uncertainty unfolded for those doing business in the UK and the EU. The referendum was passed in July 2016. Including subsequent delays, the separation was completed after four years in January 2020, with a transition period ending December 2020. Even with the deadlines past, there are still pockets of uncertainty stemming from the separation. We asked this week’s Expert Panel Roundtable: How has Brexit affected the security industry?
Small and medium-sized businesses (SMBs) make huge contributions to the economy overall. Considered individually, they may not be as large as companies in the enterprise market, but they have big requirements when it comes to security. SMBs also present unique challenges to security manufacturers and integrators seeking to serve their needs. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting small and medium-sized businesses (SMBs)?
Our Expert Panel Roundtable is an opinionated group. However, for a variety of reasons, we are sometimes guilty of not publishing their musings in a timely manner. At the end of 2020, we came across several interesting comments among those that were previously unpublished. Following is a catch-all collection of those responses, addressing some of the most current and important issues in the security marketplace in 2021.
The COVID-19 global pandemic had a life-changing impact on all of us in 2020, including a multi-faceted jolt on the physical security industry. With the benefit of hindsight, we can now see more clearly the exact nature and extent of that impact. And it’s not over yet: The pandemic will continue to be top-of-mind in 2021. We asked this week’s Expert Panel Roundtable: What have been the positive and negative effects of Covid-19 on the physical security industry in 2020? What impact will it have on 2021?
The “Roaring Twenties” was a decade of economic growth and widespread prosperity, driven by recovery from devastation, a construction boom, and welcoming of new technologies such as automobiles and electricity. As we look ahead to the big picture of the 2020s, 100 years later, are there parallels that suggest a successful decade ahead? Might recovery from the devastation of COVID-19 help to drive even higher levels of economic growth and technical innovation? We asked this week’s Expert Panel Roundtable: Does the new decade represent a new “Roaring Twenties” for the physical security market?
As an industry, we often speak in buzzwords. In addition to being catchy and easy to remember, these new and trendy industry terms can also reflect the state of the security market’s technology. In short, the latest buzzwords provide a kind of shorthand description of where the industry is - and where it’s going. We asked this week’s Expert Panel Roundtable: What new buzzword(s) rose to prominence in the security industry in 2020? (And how do they reflect industry trends?)
What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the security industry’s biggest challenge in 2021?
As a subset of the larger economy, the security industry is bound to feel the effects of an economic downturn. Such was the case in 2020 when the COVID-19 pandemic undermined economic growth and presented a brand new set of challenges to business. The security industry has been able to pivot toward emerging opportunities, but that success has been offset by broader economic challenges. We asked this week’s Expert Panel Roundtable: What impact, positive or negative, has the larger economy had on the security marketplace in 2020?
Artificial intelligence is more than just the latest buzzword in the security marketplace. In some cases, smarter computer technologies like AI and machine learning (ML) are helping to transform how security operates. AI is also expanding the industry’s use cases, sometimes even beyond the historic province of the security realm. It turns out that AI is also a timely tool in the middle of a global pandemic. We asked this week’s Expert Panel Roundtable: How is artificial intelligence (AI) changing the security market?
Integrated security manufacturer TDSi is pleased to announce its first higher-level Apprentice, trainee Product Engineer Oscar Johnson. Oscar is currently studying for a Higher National Certificate (HNC) at Bournemouth and Poole College for two years, but will continue as a Degree Apprentice for a further four years, with a permanent role at TDSi alongside his studies. TDSi’s Managing Director, John Davies commented, “It’s great to welcome Oscar to TDSi. He’s the first candidate to take up a higher-level apprenticeship at TDSi and he’ll be a great asset to our development team, as we ramp up product development and augment products in the GARDiS family and ecosystem." Skills for security This is a great opportunity for me and there is so much variation and job rotation within my new role" "The security industry is leading the way on the apprenticeship front, with initiatives through Skills for Security (part of the BSIA), and TDSi is excited about the energy and innovative thinking that apprentices bring to the table as our ‘Boomers’ retire.” Having studied Engineering at college for the last year alongside his previous role in Occupational Health, 22-year-old Oscar is excited by his new role and the opportunities at TDSi. He stated, “This is a great opportunity for me and there is so much variation and job rotation within my new role. I am working within the Development Team, mainly alongside our Product Engineer, Russell Marande, to gain valuable experience and training in this cutting-edge technology company.” Future of security Oscar comes from nearby Bournemouth and has spent most of his life in the area, apart from a year living on the Gold Coast in Australia. “Living in Australia was an amazing experience and tied in well with my other great passions of surfing and photography. I still enjoy surfing and continue to sell photos through my Instagram.” With an eye on the future of technology, Oscar is also excited to be joining a technology company which is helping to shape the future of security. “It is fascinating finding out how TDSi is adapting towards the future and seeing what great new products will be released before they are unveiled to the public. I can’t wait to see what the future holds for me at TDSi.”
Facial recognition is the latest technology to be targeted because of concerns about privacy. If such concerns cloud the public perception, they can be harmful to technology markets. Whether the concerns are genuine or based on misinformation is often beside the point; the practical damage has already been done. But beyond market demand, what is the impact of privacy concerns on technology innovation? We asked this week’s Expert Panel Roundtable: Are privacy concerns stifling innovation in security and related markets?
Integrated security manufacturer TDSi is pleased to announce the launch of its new GARDiS Bluetooth Low Energy reader, which enables the authentication of security credentials from a compatible mobile device. This provides convenient, fully secure, cost effective and safer contactless access for security operators and users. Research shows that 98% of security users view access control using a token or card as a constraint on their daily routine, whilst 68% would like to use their mobile smartphone to grant access. Highly secure transactions This was the initial thinking behind the GARDiS Bluetooth Low Energy Reader, which uses the inbuilt security of a mobile device (which many people already use for highly secure transactions such as internet banking and contactless payments) to grant approved access. The use of a personal device for non-contact authentication has undoubtedly become even more popular since the introduction of social distancing, following the COVID-19 outbreak earlier this year. John Davis, Managing Director of TDSi explains, “People looking to lower the risk of cross infection are finding this approach a welcome addition, but it also has benefits in terms of being eco-friendly, as there are no cards/tokens needing to be produced or safely discarded.” Access control authentication By its very nature, people tend to be more careful with a mobile device than a token/card/fob" “The enhanced end-to-end security of the user having to authenticate themselves using a pattern, PIN code, fingerprint or facial recognition to access the device for authentication, is also a big plus. Using a mobile device for access control authentication is a logical approach. By its very nature, people tend to be more careful with a mobile device than a token/card/fob.” “They are less likely to lose, forget or lend it to other people. It also perfectly supports a dynamic and flexible centralised approach to the remote management of authentication credentials, being easily enabled, updated, or cancelled at a moment’s notice.” Four key components The GARDiS Bluetooth Low Energy Reader solution features four key components: The GARDiS Bluetooth Low Energy Mullion Reader unit The SECARD configuration and programming kit (for complete control over system configuration, security, and settings) The Mobile ID Online Portal (to create, manage, issue and revoke credentials) The Mobile ID app for the mobile device (featuring customisable credentials, including corporate branding and ID photographs) Additional authorised users The GARDiS Bluetooth Low Energy Reader is equally attractive to installers The GARDiS Bluetooth Low Energy Reader is equally attractive to installers. Easily integrated, it can be fitted (or retro-fitted) to a network and commissioned in the same way as any other TDSi reader. The end user purchases the readers and then virtual credits to add additional authorised users. John Davies adds, “The new reader follows our company ethos that technology should be highly secure, but also simple to integrate and use. The GARDiS Bluetooth Low Energy Reader has been developed to achieve this, whilst providing peace of mind that access control and data security is never compromised.” Smart identification modes Patented technology allows the end user to interact with access points through card mode, or five smart identification modes, dependent on the distance. This means that multiple GARDiS Bluetooth Low Energy Readers can be installed in the same area: Card Mode: Place the smartphone in front of the reader as a standard card Remote Mode: Press and enter. Activate remote control mode to remotely check for access points Slide Mode: A user’s hand becomes the card, without needing to take out the smartphone Hands-free Mode: The user can just walk past the reader – there is nothing else to do Tap-Tap Mode: the door can be opened by tapping a smartphone twice Siri Mode: The user can use a Siri voice command on iOS to instruct the door to open Seamless user experience The reader is highly cost effective, cutting the costs of issuing and managing plastic fobs/cards, and features a low power mode for energy saving. Added to this it features a single core and zero resin to aid recycling. It is also exceptionally durable, featuring IK10 certification for shock and impact, IP65 environmentally resistant, chemical resistant and self-extinguishing in the event of fire. John Davies concludes, “The GARDiS Bluetooth Low Energy Reader offers a considerable number of benefits - it provides quick and easy, yet cost effective access control with a seamless user experience, helps to tackle potential COVID-19 transmission vectors, is fully customisable (including read-range), can be used with TDSi’s Track and Trace application, features high security AES and EAL5+ encryption, and easily allows secure temporary access for visitors. This is an access control solution that is perfectly suited to the new normal and evolving ongoing security needs.”
Integrated security manufacturer TDSi is pleased to announce the appointment of Zara Taylor as Marketing Manager. Zara, who is based at the company’s global headquarters in Poole, Dorset, is overseeing the company’s ongoing and rapidly expanding digital and marketing strategies. TDSi’s Managing Director, John Davies commented, “We’re excited at the prospect of seeing Zara’s skills being put to work, as we take our marketing activity to the next level with a good dose of Millennial thinking and knowhow. Zara’s knowledge of the digital and social landscape will add fresh impetus to our marketing drive, as we bring new products out of our development pipeline and augment our sales channel strategies, both at home and abroad. I know that Zara will have a positive impact on our activities, and I’m delighted she’s now a part of the team.” Marketing industry experience Zara has worked in the marketing industry for three years for a variety of different industries Having graduated from the University of Northampton in 2017 with a First-Class BA in Fashion Marketing, Zara has worked in the marketing industry for three years for a variety of different industries including: hospitality, automotive, fashion, and now security. Commenting on her appointment, Zara stated, “I am very excited to be leading TDSi’s continued vanguard into the digital world, which is a vital part of the security industry’s continued growth and evolution. Security needs are universal across all industries and our customers and potential customers operate across all vertical sectors, so it is vital that we continue to deliver relevant and exciting messaging to all these audiences through all digital channels.” Embracing digital channels Zara adds, “We have many exciting developments taking place at TDSi which we will be unveiling over the coming months and into 2021, and I look forward to being a key part of this. As we all settle into the new normal, TDSi will be further embracing digital channels, as well as meeting our customers and partners at UK and International events, to showcase our solutions for an ever-evolving security world.” Alongside her marketing career, Zara likes to stay active and regularly plays netball (social distancing rules permitting!) and is currently training for a planned ultra-marathon in 2021. “It will be 100km, and I sometimes think I must be mad! But setting yourself exciting goals, working through any challenges, and achieving them, is just as important in your life as it is in your career. I am delighted to be part of the TDSi team, which shares this approach to being the best you can be.”
Integrated security manufacturer TDSi is proud to announce the launch of the new and enhanced version of its GARDiS security software, Version 2.0. Amongst the upgrades, GARDiS 2.0 features new Fire Door release and Site Lock Down functions, along with integration with ASSA ABLOY Aperio and SimonsVoss SmartIntego wireless locks. GARDiS 2.0 software TDSi’s Managing Director, John Davies commented, “We are excited to unveil the new version of our Software as a Service (SaaS) GARDiS software. GARDiS 2.0 software builds upon the foundations of the original version that was enhanced last year, but now features a single-installation web browser-based application that is fully modular and scalable.” “It is also simple to commission and use, with a highly intuitive GUI which reduces training, support and installation time, all of which make it perfect for the new normal world we now live in.” Compatible with TDSi controllers GARDiS 2.0 is designed for use when an end user is moving from a single site using individual GARDiS controllers GARDiS 2.0 is designed for use when an end user is moving from a single site using individual GARDiS controllers (with embedded Web Server software) to upgrade to a project of over 44 doors and/or for multiple sites. It is also fully compatible with all TDSi’s controllers (including the newest GARDiS controllers, along with MG and EX series), ensuring these hardware elements can be fully integrated after the software upgrade. Versions and licencing options There are two versions and licencing options for the GARDiS 2.0 software, Express and PRO. The Express option is free of charge and enables the inclusion of 20 doors at one site for one organisation. The PRO option starts with the same basis as the Express version but enables the end user to add as many additional door licences as required. Additional site and organisation licences are also available, along with an IP Lock Service licence (then a licence for each individual ASSA ABLOY Aperio or SimonsVoss SmartIntego lock/device). Fire Door Release and Door Lockdown features Additionally, GARDiS 2.0 PRO features two options designed to deal with emergencies. Fire Door Release enables the end user to configure an instant input to unlock configured doors, whilst Door Lockdown instantly locks selected doors to prevent entry (which is particularly useful in protecting people and property in schools, colleges and universities). For even greater flexibility, GARDiS 2.0 PRO also features a REST API (‘Fusion’) option and full Software Development Kit (SDK), enabling it to be fully integrated with a wide variety of Video Management (VMS), Time & Attendance or third party control systems. Flexibility of deployment and pricing John adds, “GARDiS 2.0 is a game-changer in terms of complete flexibility of deployment and pricing. End users can purchase fully integrated security for as big or small a project as they need, with rapid scaling to suit quickly evolving and changing circumstances.” He further stated, “It is also perfect for security integrators looking to offer their customers a highly bespoke solution with minimal installation time to do so. By taking a SaaS approach we are offering a complete choice of options, enabling security operators to buy exactly the solution they require, from single doors on one site, to hundreds or thousands of doors over multiple sites.”
Should security spending be a one-time capital expense or as an ongoing operating expense? At first glance, the question appears to be an accounting issue with little impact on the actual equipment or systems involved. However, as security professionals seek to cost-justify new systems, the question may be central to providing the “best security for the money” and a system that fits the company’s continuing needs. We asked this week’s Expert Panel Roundtable: Should security be a capital expense (CAPEX) or an operating expense (OPEX)? Is the trend shifting and what is the impact?
Traditionally, security industry professionals have often come from backgrounds in law enforcement or the military. However, the industry is changing, and today’s security professionals can benefit from a variety of backgrounds and educational disciplines. The industry’s emphasis on technology solutions suggests a need for more students of computer science, engineering and other technology fields. The closer integration of security with related disciplines within the enterprise suggests a need to prepare through a broad array of educational pursuits. We asked this week’s Expert Panel Roundtable: What is the role of higher education to create the next generation of physical security leaders?
For most security end users, keeping all their data on the premises “feels” more secure. But in the age of Internet connectivity, that feeling of safety is mostly an illusion. In any case, increasingly, video and other security systems are migrating to the cloud. So are most other business IT systems for that matter. However, when “security” is in your job title, it becomes that much more important to ensure that data is reliably protected. We asked this week’s Expert Panel Roundtable: Are cloud-based security systems more or less secure than on-premise systems? How and why?
For several decades, Baby Boomers represented the largest sector of employees in the physical security market. However, these security professionals born between 1946 and 1964 are now nearing retirement – or have already retired. How will the security market change as the next generations step up to make their contributions? We asked this week’s Expert Panel Roundtable: As Baby Boomers approach retirement age, what are the positives and negatives in the physical security market?
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Artificial intelligence: Understanding its place in physical security
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Delivering smart, secure and healthy retail environments with the cloud
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Protecting your data against physical threats
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Achieving true situational awareness in operation centres with computer vision & AI
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