Solink has unveiled new advancements in AI-enhanced video intelligence that aim to revolutionise security operations by improving response times and transforming video surveillance into a tool for business intelligence.
This initiative is expected to bolster safety, security, and business performance, particularly within security operations centres (SOCs) and frontline teams, which face an increasing array of threats and data.
The volume of daily alerts often results in critical signals being obscured, challenging the capacity of traditional systems.
Innovative AI capabilities
According to Mike Matta, CEO of Solink, the new AI capabilities are designed to transition teams from passive monitoring to proactive engagement.
Matta states, "With these new AI capabilities, we're helping teams shift from watching to doing. Instead of spending hours manually reviewing alerts, they can now focus on actioning verified risks. They can make fast, informed decisions that protect people and drive business results. Our goal is to give every customer time back, helping them move from reactive monitoring to proactive action."
Solink's Fall 2025 update
The Fall 2025 update from Solink brings several AI-driven upgrades aimed at enhancing the efficiency of security operations. These developments are tailored to support the evolution of lean, intelligence-driven SOCs. Some key enhancements include:
- Video Alarms: Upgrades to reduce false alarms and focus on significant events, thereby lowering response costs for SOC and GSOC teams.
- Loitering Deterrence: Tools for intelligent detection and intervention, designed to prevent unwanted activities proactively.
- Access Control: New features for identity verification and remote management of access points within the Solink platform, enhancing visibility and responsiveness.
Furthermore, Solink will showcase the future evolution of its AI-driven video intelligence, expanding the potential of a modern intelligent SOC.
Future capabilities
Solink will showcase the future evolution of its AI-driven video intelligence
Solink's upcoming AI enhancements are expected to move beyond mere detection to enable real-time collaboration. New AI Agents will facilitate activity analysis, event verification, and support for human teams, promising to redefine security operations by delivering faster, smarter, and more efficient protection.
One user, Hayden Buskirk, IT Manager at Huck's Market, highlights the transformative impact, noting that Solink has significantly improved fraud detection and operational decision-making. Buskirk states, "Solink solved our biggest problem in 24 hours. Now, we save time, stop fraud quickly, and use AI to make smarter decisions. With Solink’s AI, we finally have visibility into key data we never had before."
This shift has allowed Huck's Market to optimise various operational aspects by leveraging data-driven insights rather than speculation.
"We can track dwell time to see how customers use our stores, compare foot traffic to sales, and identify trends to optimise staffing, promotions, and store layouts. Instead of guessing, we now make decisions based on real data," adds Buskirk.
