CCTV software - Expert commentary

The intrinsic role of lighting for video surveillance clarity and performance
The intrinsic role of lighting for video surveillance clarity and performance

The sound of sirens in the distance is commonplace, nowadays. Whether related to a medical emergency or everyday crimes, such as theft, property crimes, and so on, we’re all accustomed to hearing these sirens by now. It is worth noting that many incidents that police respond to take place at night. According to a recent report by the Sleep Judge, more than half of murders, manslaughter, sexual assaults, robberies, aggravated assaults and motor vehicle thefts happen long after the sun has set. To anyone looking to address the round-the-clock security challenge, deploying the most comprehensive surveillance solution is a must, and this means, looking at the instrumental role illumination plays in video capture. Limitations of traditional video surveillance For surveillance cameras relying on video analytics and artificial intelligence (AI) to deliver functionalities such as facial recognition, license plate reading and motion detection, nighttime crimes can pose something of a problem. Without adequate illumination, images from video cameras are grainy and unusable.If surveillance cameras can’t be used to prevent, detect and/or resolve crimes that occur in these areas, the entire security operation is obsolete Without proper lighting, potential criminals and moving objects essentially become indistinguishable, at night, thereby inhibiting even the most advanced security technologies. This limitation of traditional surveillance technology not only hinders immediate police response, but it also stops crime investigations dead in their tracks. Often, without video evidence that is clear and discernible, conviction in a court of law is next to impossible. A common response to this issue is to place security cameras near streetlights or well-lit areas. After all, according to NPR, street lights are effective in deterring crime,  as “there are people such as neighbors, pedestrians, or police, to actually see suspicious activity.” However, even if streetside and primary entrances are well lit, the areas that still need most to be surveilled are rear or side doorways shrouded by darkness, unlit back alleys, and so on. If surveillance cameras can’t be used to prevent, detect and resolve crimes that occur in these areas, the entire security operation is obsolete. Best-in-class security solutions must be able to see everything, day and night. A purpose-designed illumination solution Addressing this issue is easier than you might think. Much like a human eye needs some sort of light to “see,” so does video surveillance technology. Integrating external illuminators into a security solution can optimise camera performance exponentially, expanding a camera’s video capture and coverage abilities and ensuring the operation of video analytics, day and night. Opting for an external illuminator allows system integrators to select a device that matches the exact emission range of a camera’s field of view (FOV). The result is an evenly lit visual field, where captured images are clear and effective for security purposes. The two most common options available to integrators include infrared (IR) and white light illuminators. Each technology is built to optimise particular deployments, depending on their needs. Infrared versus white light IR illuminators emit IR light, which is invisible to the human eye and perfect for covert surveillance operations. When cameras need to be able to detect potential threats over long distances, IR illuminators are perfect for the job as they typically have longer emission ranges. IR illuminators are optimal for surveillance operations in license plate recognition, border patrol, safe cities, theme park, and medical sleep lab applications.Cameras deployed without proper illumination are rendered blind, especially at night If an end user needs to implement full-color video analytics for identification purposes, such as facial, object and license plate recognition, white light illuminators are undoubtedly an integrator’s best bet. IR illumination and traditional thermal security cameras, after all, are only able to provide black-and-white images, whereas object recognition software often identifies objects based on their color. White light illuminators installed alongside AI-powered surveillance cameras enable enhanced video image clarity, which, optimises video analytics performance. When customers want to physically deter suspicious activity, deploying white light illuminators is effective. A recent study out of Crime Labs New York found that businesses that deployed visible lights to deter crime “experienced crime rates that were significantly lower,” which “led to a 36 percent reduction in ‘index crimes’”. On top of all this, LED based white lights operate at low running costs and typically have long lifespans, saving end users thousands of dollars a year in energy costs without having to sacrifice surveillance optimisation. External versus built-in illumination Security customers looking to use lighting to deter crime and improve the performance of video surveillance may consider “all-in-one" solutions, as some cameras have LEDs (light emitting diodes) built into them. These LEDs typically encircle the lens and therefore shed light in whatever direction the camera is pointed. However convenient these may seem, built-in illumination can cause problems. First, LEDs built into cameras and next to other electronic components often cause heat to build up, which attracts insects that can trigger motion detection and obstruct a camera’s view. This heat buildup also shortens the LED lights lifespan. Built-in LEDs also tend to create “hot spots” with glare and reflection back into the camera, often because these lights only cover a 30-degree field of view (FOV), even though the average camera’s FOV is 90 degrees. This issue can severely limit a camera’s visibility, essentially rendering those remaining 60 degrees dark and unusable. All in all, when integrating lighting solutions into your security deployment, a cost-effective solution that enhances a camera’s video capture and coverage abilities, are external illuminators because they offer flexible choices of field of view and distances. Best-in-class security solution When it comes to criminal conviction in a court of law, “seeing really is believing.” Cameras deployed without proper illumination are rendered blind, especially at night, just as any security officer would be when patrolling the same unlit area. To guarantee end users the most reliable and highest performing security solution, consider integrating best-in-class illumination into your offerings.

Safety in smart cities: How video surveillance keeps security front and centre
Safety in smart cities: How video surveillance keeps security front and centre

Urban populations are expanding rapidly around the globe, with an expected growth of 1.56 billion by 2040. As the number of people living and working in cities continues to grow, the ability to keep everyone safe is an increasing challenge. However, technology companies are developing products and solutions with these futuristic cities in mind, as the reality is closer than you may think. Solutions that can help to watch over public places and share data insights with city workers and officials are increasingly enabling smart cities to improve the experience and safety of the people who reside there. Rising scope of 5G, AI, IoT and the Cloud The main foundations that underpin smart cities are 5G, Artificial Intelligence (AI), and the Internet of Things (IoT) and the Cloud. Each is equally important, and together, these technologies enable city officials to gather and analyse more detailed insights than ever before. For public safety in particular, having IoT and cloud systems in place will be one of the biggest factors to improving the quality of life for citizens. Smart cities have come a long way in the last few decades, but to truly make a smart city safe, real-time situational awareness and cross-agency collaboration are key areas which must be developed as a priority. Innovative surveillance cameras with integrated IoT Public places need to be safe, whether that is an open park, shopping centre, or the main roads through towns Public places need to be safe, whether that is an open park, shopping centre, or the main roads through towns. From dangerous drivers to terrorist attacks, petty crime on the streets to high profile bank robberies, innovative surveillance cameras with integrated IoT and cloud technologies can go some way to helping respond quickly to, and in some cases even prevent, the most serious incidents. Many existing safety systems in cities rely on aging and in some places legacy technology, such as video surveillance cameras. Many of these also use on-premises systems rather than utilising the benefits of the cloud. Smart programming to deliver greater insights These issues, though not creating a major problem today, do make it more challenging for governments and councils to update their security. Changing every camera in a city is a huge undertaking, but in turn, doing so would enable all cameras to be connected to the cloud, and provide more detailed information which can be analysed by smart programming to deliver greater insights. The physical technologies that are currently present in most urban areas lack the intelligent connectivity, interoperability and integration interfaces that smart cities need. Adopting digital technologies isn’t a luxury, but a necessity. Smart surveillance systems It enables teams to gather data from multiple sources throughout the city in real-time, and be alerted to incidents as soon as they occur. Increased connectivity and collaboration ensures that all teams that need to be aware of a situation are informed instantly. For example, a smart surveillance system can identify when a road accident has occurred. It can not only alert the nearest ambulance to attend the scene, but also the local police force to dispatch officers. An advanced system that can implement road diversions could also close roads around the incident immediately and divert traffic to other routes, keeping everyone moving and avoiding a build-up of vehicles. This is just one example: without digital systems, analysing patterns of vehicle movements to address congestion issues could be compromised, as would the ability to build real-time crime maps and deploy data analytics which make predictive policing and more effective crowd management possible. Cloud-based technologies Cloud-based technologies provide the interoperability, scalability and automation Cloud-based technologies provide the interoperability, scalability and automation that is needed to overcome the limitations of traditional security systems. Using these, smart cities can develop a fully open systems architecture that delivers interoperation with both local and other remote open systems. The intelligence of cloud systems can not only continue to allow for greater insights as technology develops over time, but it can do so with minimal additional infrastructure investment. Smart surveillance in the real world Mexico City has a population of almost 9 million people, but if you include the whole metropolitan area, this number rises sharply to over 21 million in total, making it one of the largest cities on the planet. Seven years ago, the city first introduced its Safe City initiative, and ever since has been developing newer and smarter ways to keep its citizens safe. In particular, its cloud-based security initiative is making a huge impact. Over the past three years, Mexico City has installed 58,000 new video surveillance cameras throughout the city, in public spaces and on transport, all of which are connected to the City’s C5 (Command, Control, Computers, Communications and Citizen Contact) facility. Smart Cities operations The solution enables officers as well as the general public to upload videos via a mobile app to share information quickly, fixed, body-worn and vehicle cameras can also be integrated to provide exceptional insight into the city’s operations. The cloud-based platform can easily be upgraded to include the latest technology innovations such as licence plate reading, behavioural analysis software, video analytics and facial recognition software, which will all continue to bring down crime rates and boost response times to incidents. The right cloud approach Making the shift to cloud-based systems enables smart cities to eliminate dependence on fibre-optic connectivity and take advantage of a variety of Internet and wireless connectivity options that can significantly reduce application and communication infrastructure costs. Smart cities need to be effective in years to come, not just in the present day, or else officials have missed one of the key aspects of a truly smart city. System designers must build technology foundations now that can be easily adapted in the future to support new infrastructure as it becomes available. Open system architecture An open system architecture will also be vital for smart cities to enhance their operations For example, this could include opting for a true cloud application that can support cloud-managed local devices and automate their management. An open system architecture will also be vital for smart cities to enhance their operations and deliver additional value-add services to citizens as greater capabilities become possible in the years to come. The advances today in cloud and IoT technologies are rapid, and city officials and authorities have more options now to develop their smart cities than ever before and crucially, to use these innovations to improve public safety. New safety features Though implementing these cloud-based systems now requires investment, as new safety features are designed, there will be lower costs and challenges associated with introducing these because the basic infrastructure will already exist. Whether that’s gunshot detection or enabling the sharing of video infrastructure and data across multiple agencies in real time, smart video surveillance on cloud-based systems can bring a wealth of the new opportunities.

Securing mobile vehicles: The cloud and solving transportation industry challenges
Securing mobile vehicles: The cloud and solving transportation industry challenges

Securing Intelligent Transportation Systems (ITS) in the transportation industry is multi-faceted for a multitude of reasons. Pressures build for transit industry players to modernise their security systems, while also mitigating the vulnerabilities, risks, and growth-restrictions associated with proprietary as well as integrated solutions. There are the usual physical security obstacles when it comes to increasingly integrated solutions and retrofitting updated technologies into legacy systems. Starting with edge devices like cameras and intelligent sensors acquiring video, analytics and beyond, these edge devices are now found in almost all public transportation like buses, trains, subways, airplanes, cruise lines, and so much more. You can even find them in the world’s last manually operated cable car systems in San Francisco. The next layer to consider is the infrastructure and networks that support these edge devices and connect them to centralized monitoring stations or a VMS. Without this layer, all efforts at the edge or stations are in vain as you lose the connection between the two. And the final layer to consider when building a comprehensive transit solution is the software, recording devices, or viewing stations themselves that capture and report the video. The challenge of mobility However, the transportation industry in particular has a very unique challenge that many others do not – mobility. As other industries become more connected and integrated, they don’t usually have to consider going in and out or bouncing between networks as edge devices physically move. Obviously in the nature of transportation, this is key. Have you ever had a bad experience with your cellular, broadband or Wi-Fi at your home or office? You are not alone. The transportation industry in particular has a very unique challenge that many others do not – mobility Can you trust these same environments to record your surveillance video to the Cloud without losing any frames, non-stop 24 hours a day, 7 days a week, 365 days a year? To add to the complexity – how do you not only provide a reliable and secure solution when it’s mobile, travelling at varying speeds, and can be in/out of coverage using various wireless technologies? Waiting to upload video from a transport vehicle when it comes into port, the station, or any centralised location is a reactive approach that simply will not do any longer. Transit operations require a more proactive approach today and the ability to constantly know what is going on at any given time on their mobile vehicles, and escalate that information to headquarters, authorities, or law enforcement if needed; which can only occur with real-time monitoring. This is the ultimate question when it comes to collecting, analysing, and sharing data from mobile vehicles – how to get the video from public transportation vehicles alike to headquarters in real time! Managing video data In order to answer this question, let’s get back to basics. The management and nature of video data differs greatly from conventional (IT) data. Not only is video conducted of large frames, but there are specific and important relationships among the frames and the timing between them. This relationship can easily get lost in translation if not handled properly. This is why it’s critical to consider the proper way to transmit large frames while under unstable or variable networks. The Internet and its protocols were designed more than two decades ago and purposed for conventional data. Although the Internet itself has not changed, today’s network environments run a lot faster, expand to further ranges, and support a variety of different types of data. Because the internet is more reliable and affordable than in the past some might think it can handle anything. However, it is good for data, but not for video. This combination makes it the perfect time to convert video recording to the Cloud! Video transmission protocol One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet. ITS are in dire need for reliable transmission of real-time video recording. To address this need a radical, yet proven, video transmission protocol has recently been introduced to the market. It uses AI technology and to adapt to different environments in order to always deliver high quality, complete video frames. This protocol, when equipped with encryption and authentication, enables video to be transmitted reliably and securely over the Internet in a cloud environment. One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet Finally, transportation industry has a video recording Cloud solution that is designed for (massive) video that can handle networks that might be experiencing high error rate. Such a protocol will not only answer the current challenges of the transportation industry, but also make the previously risky Cloud environment safe for even the most reserved environments and entities. With revolutionary transmission protocols, the time is now to consider adopting private Cloud for your transportation operations.

Latest Qognify news

Qognify attains LenelS2 factory certification and joins their OpenAccess Alliance Program
Qognify attains LenelS2 factory certification and joins their OpenAccess Alliance Program

Qognify has announced that it has received LenelS2 factory certification and joined the LenelS2 OpenAccess Alliance Program (OAAP). All of Qognify’s products (Situator, VisionHub, Cayuga, Ocularis and NiceVision) now interface with the OnGuard access control system enabling customers to evaluate situations based on a synopsis of event and video data, allowing a faster and more targeted response to critical incidents. LenelS2 factory certification The newly certified interface allows Qognify software to receive and display events from the OnGuard platform The newly certified interface allows Qognify software to receive and display events from the OnGuard platform, for instance ‘access granted’ or ‘door opened’. In return, live and archive videos from cameras operated with one of Qognify’s Video Management Systems (VMS) or its Enterprise Incident Management System, Situator can be displayed in the OnGuard system. Qognify products and OnGuard access control integration “Qognify has completed required factory testing at LenelS2 to validate the functionality of its interfaces to the OnGuard system. These interfaces provide great options for end users who prefer expanded integrated security solutions,” said John Marchioli, OAAP Product Management, LenelS2, adding "We look forward to Qognify’s continued involvement in the LenelS2 OpenAccess Alliance Program." “Being able to offer an interface to the OnGuard access control system is an important step for us, especially because the interface is available across Qognify’s entire product range,” said Chen Porat, Vice President of Research & Development at Qognify. Chen adds, “It reflects our strategy to offer our customers an overall security solution based on their individual needs and is another example of our cross-product initiatives.”

Qognify launches Ocularis 6.0 video management systems to monitor and respond to incidents faster
Qognify launches Ocularis 6.0 video management systems to monitor and respond to incidents faster

Qognify, the trusted advisor and technology solution provider for physical security and enterprise incident management, set a new standard for video management systems (VMS) with the launch of Ocularis 6.0. Available now, the release includes map-driven operation and a bi-directional interface enabling security operators to monitor and respond to incidents faster by removing the need to switch between several systems. Ocularis 6.0 also benefits from Qognify’s cross-product research and development, incorporating more robust automatic updates, improved video sharing, camera, and security upgrades. Access control systems Map-driven operation is becoming the new standard for VMS systems and Ocularis 6.0 rises to this standard by providing operators with the capability to retrieve and visualise status information from other security systems, such as access control and intrusion detection. Additionally, a new bi-directional interface enables access points to be controlled directly from Ocularis, with plugins available for third-party access control systems. These advancements eliminate the need to switch from the VMS to the access control system, speeding up the response while maintaining focus on the developing scene, whether that is ensuring a safe exit path in the event of a fire, halting the progress of an intruder, or assisting with crowd control. Customer-focused approach Ocularis 6.0 will provide our partners with capabilities that align our end-users’ outcomes" Jeffrey Swaim, Director of Channel Sales and National Accounts at Qognify, comments: “Ocularis 6.0 will provide our partners with capabilities that align our end-users’ outcomes with state-of-the-art technology. This customer-focused approach will be instrumental for Qognify and our partners in expanding our footprint in key vertical markets, where Ocularis is strong, such as K-12, State and Local Government and Healthcare.” A challenge for many surveillance operations is dealing with the high number of requests for camera footage by law enforcement agencies for use in investigations. With Ocularis 6.0, operators can quickly create an ‘evidence story’ extracted from the recordings of multiple cameras (if required). Using the new one-file video export function, the footage is readily available for sharing in a single compressed and secure file. Improving system performance To ensure sensitive and confidential information isn’t disclosed when handling CCTV requests from the public, Ocularis includes a masking feature, to easily block content within the footage, so it isn’t visible in the exported file. Ari Robinson, Head of Ocularis Product Management, adds: “We are supporting our customers in achieving the highest standards of privacy where it is required and use the strictest data protection regulation in the world as a benchmark.” Qognify is committed to improving system performance and security. To this end, Ocularis 6.0 has received an upgrade to its Auto Updater functionality, making it more powerful and clearly showing the update status of the entire system. Video management portfolio The technology, developed by Qognify and used across its video management portfolio, ensures that customers with a valid Support & Maintenance Agreement (SMA) can keep their VMS up-to-date and benefit from newest camera technology. The security level of the platform has also been hardened with multi-factor authentication capabilities The security level of the platform has also been hardened with multi-factor authentication capabilities, using Cisco Duo for logging into the Qognify Web Client, enhanced password encryption, the ability to change camera passwords and an automatic log-off feature (based on a duration of inactivity), which supports HIPAA compliance and minimises the risk of unauthorised access. Re-positioning cameras There is also good news for organisations using Immervision 360° cameras: Ocularis 6.0 now remembers dewarped locations and automatically loads preferences, making manually re-positioning cameras at every login a thing of the past. Qognify is also providing consistency across its entire VMS portfolio, with Ocularis 6.0 now being ONVIF G compliant. Robinson concludes: “The new additions and improvements introduced in Ocularis 6.0 are a further demonstration of Qognify’s research and development strength. We’re able to draw on innovations developed across our entire video management portfolio to bring new innovations to market, setting a new standard in VMS.” Ocularis 6.0 is now available from Qognify. Current customers with a valid SMA can already download and install the update.

Qognify announces the launch of Cayuga R16 video management system for an updated control room
Qognify announces the launch of Cayuga R16 video management system for an updated control room

Qognify, the trusted advisor and technology solution provider for physical security and enterprise incident management, announced the launch of the Cayuga R16 video management system (VMS). The latest update focuses on improvements for the beating heart of large physical security environments - the Control Room. Cayuga R16 makes it easier for security staff to react, with new features and functionality including Advanced Maps, Patrol in Tiles and Dynamic Camera Layouts, delivering a more comprehensive overview in real-time - allowing for quicker response and thus reducing the impact of incidents. Cayuga R16 builds on the introduction of the “Advanced Map Center” in the R15 release. Advanced mapping capabilities This new mapping functionality has been enhanced and now allows for the automatic positioning of sensors in maps using geo-coordinates. Cameras, alarms and buttons, as well as event items can now be displayed on the ArcGIS maps provided by ESRI within Cayuga. In addition, when using the Qognify Mobile Client (also added to Cayuga earlier this year), cameras can be located on a smart device via Google Maps. It also supports extended functionalities of Dahua Thermal Cameras for body temperature scanning These advanced mapping capabilities make it easier to quickly access a relevant entity and maintain an overview of the exact location of connected devices. The new “Patrol in Tiles” (or Carousel Mode) functionality allows virtual patrols to be performed within single video tiles, freeing up space on the video wall, to ensure that the display and monitoring of live camera feeds can happen simultaneously. Body temperature scanning This is a significant improvement for the control room staff, who tend to be under pressure to perform with limited operator and/or video wall resources. Further video wall improvements are now possible with “Dynamic Camera Layouts”: By dragging additional cameras from the system tree into a grid view displayed on a monitor, the grid is rearranged, and further camera tiles are added - on the go and without changing the default settings of the particular view. Adjusting views has never been easier, saving time to respond to what’s actually happening. In addition, Cayuga R16 is now compliant with ONVIF Profile S and G. It also supports extended functionalities of Dahua Thermal Cameras for body temperature scanning, as part of organisations’ COVID-19 operational response strategies. Behind the scenes the performance of Cayuga has been optimised in R16 by reducing the amount of data exchanged on management servers. Cyber security release There has also been a further hardening against cyber attacks (building on the cyber security release of Cayuga R14 in October 2019) with important Common Vulnerabilities and Exposures (CVE) updates. Carsten Eckstein, Head of Product Management for Cayuga at Qognify states: “This year Qognify has made significant enhancements to Cayuga and the improvements in R16 continue our innovative roadmap to always release a new VMS version that responds to the ever-changing demands of multi-site corporate and enterprise projects." Incident management solutions At Qognify, they help organisations minimise the impact of security, safety and operational incidents "Many of the new functionalities that we incorporate into our software today are a result of our ongoing cross-product initiative that enhances the customer experience across our product lines. We will continue on this path, always with our users in the focus, enabling operators to undertake their duties with optimal efficiency and make faster, more informed and impactful decisions.” At Qognify, they help organisations minimise the impact of security, safety and operational incidents. Their portfolio contains physical security and enterprise incident management solutions to mitigate risks, increase security and optimise operations. Physical security market As a trusted advisor, the company serves thousands of customers worldwide in many different areas such as manufacturing, transportation authorities, retail chains, banks and other financial institutions, ports and airports, logistics service providers, schools and universities, correctional facilities, critical infrastructures and cities. In 2018, Qognify acquired OnSSI Group with its brands OnSSI and SeeTec, forming a renowned global player in the physical security market. Headquartered in Pearl River, New York, Qognify operates major development hubs in Germany and Israel as well as sales and support offices around the globe.

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