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Get the most from investments in building security
Get the most from investments in building security

From analogue to digital, from stand-alone to interlinked, building systems are in a state of transition. Moreover, the rate of change shows no sign of slowing, which can make it difficult to keep up to date with all the latest developments. If asked to pinpoint the single biggest driver of this revolution, one could point out the growing clamour for platform convergence. A security guard in a building doesn’t want to use different systems to check video cameras, fire alarms or if someone has entered a restricted area: – it simply isn’t efficient. For similar reasons, a building manager wants a single interface to control heating and lighting to match fluctuating occupancy levels, particularly in a hybrid working model. Applying the digital glue The demand from end-users for system convergence is growing, but to achieve full interoperability you still need to apply some ‘digital glue’ and that requires expertise. Yet bringing together disparate systems from different manufacturers can be problematic. Just as you get things to work, someone upgrades their solution and your carefully implemented convergence can start to come unstuck. Managing an implementation can quickly become more complicated, today’s quick-fix can become tomorrow’s headache This is one of the principal issues with all types of new technology; not everyone will choose the same path to reach the desired goal – it’s the old VHS/Betamax argument updated for building management and security systems. Managing and maintaining an implementation can quickly become more complicated than it first appears and without proper oversight, today’s quick-fix can become tomorrow’s technical headache. Effective support for a hybrid workforce Today’s hybrid workforce is a response to the pandemic that looks set to become an established part of working life for many companies across the world. Security systems have a massive role to play in facilitating this transformation that goes beyond simple intrusion detection, access control, and video monitoring. They can identify the most densely populated areas in a building to comply with social distancing guidelines and provide efficient use of space. The insights gathered from a security system can also be used to identify patterns of behaviour, which can then be used for planning and directing the use of building space to help create the best possible working environment while also minimising heating, lighting, and air conditioning expenditures. Identity credentials can help manage compliance with industry regulations by limiting access to certain areas Similarly, identity credentials – either biometric or mobile-based – can help manage compliance to industry regulations by limiting access to certain areas only to approved employees. Creating and maintaining the appropriate level of functionality requires a combination of innovative solutions and industry experience. The complete security package It’s not just physical security that’s important – cybersecurity is a major focus, too. Bringing together both the physical security and cybersecurity realms is increasingly becoming a ‘must have’ capability. What is evident is that the pace of technological change is faster than ever. Today’s functionality simply wouldn’t have been possible just a few years ago, while today’s leading-edge developments may seem commonplace in five years.

Is hybrid working a red flag for business security?
Is hybrid working a red flag for business security?

The ‘new normal’ was all we heard about when it came to the working model shift after the pandemic hit. Businesses worldwide adopted working from home, and then the hybrid model: a balance of remote work and office work. And according to a recent survey by 451 Research, nearly 80% of organisations surveyed said they have implemented or expanded universal work-from-home policies as a result of COVID-19, whilst 67% expect these policies to remain in place either permanently or for the long-term. With more vacant office spaces, the question is: is hybrid working a red flag for business security? Empty-office days When buildings and office spaces are still active with advanced technology, equipment and assets on show, yet footfall is not as busy as it once was, opportunistic criminals are closely watching and taking note. But what are they learning? Security systems provider, Expert Security UK, investigates our new normal. Offices are nests for expensive, valuable equipment, with maybe the latest technology Instead of a packed, busy office five or six days a week, hybrid working means more empty-office days, which is music to the ears of burglars. Offices are nests for expensive, valuable equipment, with maybe the latest technology and safes sitting there, or potential stacks of cash or company cards. You may be thinking, well, who leaves company cards or cash out? You’d be surprised, especially when business owners think they’ll never be a victim, or sometimes, staff make mistakes. Hybrid working model And don’t forget, burglars don’t always know what’s been left and will take their chances. And when a hybrid working model is the ‘new normal’, that means a lapse in security - at least in a thief’s mind. So how worried should business owners be? Well, the latest figures are pretty worrying, but also, not massively shocking. Reiterating the temptation and lure the working model shift has on robbers, Statista recorded a 12-year high for robbery offences in the UK in 2019/2020. When more businesses either shut up shop or sent staff away to home offices, it’s not hard to make a connection. These figures reflect how, when given the opportunity, thieves will strike and take advantage. Handing vital information Whether you’ve decided to go fully remote, it’s crucial to review and rethink your business security However, it’s worth noting that the lockdowns and empty streets would also have played a part in this spike, and now that we’re out of lockdowns with a world back to flipping its sign to ‘open’, many businesses will be carrying on working from home, but towns, shops, and streets are busy again. Whether you’ve decided to go fully remote, or have adopted the hybrid model, it’s crucial to review and rethink your business security, starting with your social media presence. It’s a good idea to review your social media channels. We forget how open we can be on social media, and how our digital presence can actually work as a perfect guide and insight for criminals. All they have to do is follow your channels to pick up on clues. And if you’re not giving it a minute’s thought about what you're putting out there, you may even be just handing them vital information and helping their plans. Remote working shift Of course, there is information readily available such as your opening times, location etc. But, do you really want/need to show off the new, state-of-the-art tablets you’ve just kitted your office out with? It can be hard as a business, or even as a social person, to not want to share positive news on social media, but we really do have to stop and think, especially if people know a lot about the company and its remote working shift. It’s also a good idea to have a meeting with your staff about a social media policy Maybe share a post about that new, intelligent security system you've installed instead. It’s also a good idea to have a meeting with your staff about a social media policy or maybe just a casual chat about best practices, e.g. not to tag the business in a post about their new office gadget etc. Improving business security With fewer office days, you probably won’t need to take up as much work space anymore. Maybe some equipment has become more ornamental. Anything you don’t use or need, you could sell or donate. If you do have expensive equipment lying around that’s not being used, try and make money back from it or store it elsewhere. If you are keeping a lot of expensive equipment in vacant premises, especially fixed equipment and technology, then consider installing bars and shutters over the windows. Whatever your budget, you can improve your business security tenfold with key security measures. One of them being access control. Security gates with access control are incredibly effective at stopping unauthorised people from gaining entry. There are also car park barriers and bollards that are highly effective at keeping any potential getaway vehicles out. Easily portable technology High-quality CCTV is a best friend to any business, but you need to be reviewing it frequently High-quality CCTV is a best friend to any business, but you need to be reviewing it frequently, especially if you’ve done a perimeter check and noticed any signs of forced entry or damage. Don’t forget those signs either, let visitors or trespassers know they’re on camera. To fit in with the hybrid working model, static fixtures are becoming redundant. For instance, companies are switching to laptops instead of computers, so that workers can transport them easily to and from the office. This is not only more efficient and convenient, but it means assets are more guarded. It’s the same for any other gadgets. Having easily portable technology is good for business, hybrid working, and security. Don’t forget about your deterrents. Simple signs to warn people of alarms, CCTV, and even the fact that you don’t leave equipment inside overnight can go a long way. Best security technology Thieves are famous for taking their chances. Some will meticulously plan, and many strike at a convenient, opportune time. So having signs in place that show you have high-quality, intelligent security in place can work wonders, making them think twice. It’s also worth noting that you may not have the best security technology in place at the moment, but those on the outside don’t need to know that; they can be fooled. However, having the best physical security in place is vital, as criminals lurk and will take chances. Keep reviewing your security, especially as your business adapts and reshapes - whether you return back to full office days or carry on the hybrid working model. This guest post was contributed by Danny Scholfield, Managing Director of Expert Security UK.

Access the right areas - Making a smart home genius with biometrics
Access the right areas - Making a smart home genius with biometrics

Household adoption of smart home systems currently sits at 12.1% and is set to grow to 21.4% by 2025, expanding the market from US$ 78.3 billion to US$ 135 billion, in the same period. Although closely linked to the growth of connectivity technologies, including 5G, tech-savvy consumers are also recognising the benefits of next-generation security systems, to protect and secure their domestic lives. Biometric technologies are already commonplace in our smartphones, PCs and payment cards, enhancing security without compromising convenience. Consequently, manufacturers and developers are taking note of biometric solutions, as a way of levelling-up their smart home solutions. Biometrics offer enhanced security As with any home, security starts at the front door and the first opportunity for biometrics to make a smart home genius lies within the smart lock. Why? Relying on inconvenient unsecure PINs and codes takes the ‘smart’ out of smart locks. As the number of connected systems in our homes increase, we cannot expect consumers to create, remember and use an ever-expanding list of unique passwords and PINs. Indeed, 60% of consumers feel they have too many to remember and the number can be as high as 85 for all personal and private accounts. Biometric solutions strengthen home access control Biometric solutions have a real opportunity to strengthen the security and convenience of home access control Doing this risks consumers becoming apathetic with security, as 41% of consumers admit to re-using the same password or introducing simple minor variations, increasing the risk of hacks and breaches from weak or stolen passwords. Furthermore, continually updating and refreshing passwords, and PINs is unappealing and inconvenient. Consequently, biometric solutions have a real opportunity to strengthen the security and convenience of home access control. Positives of on-device biometric storage Biometric authentication, such as fingerprint recognition uses personally identifiable information, which is stored securely on-device. By using on-device biometric storage, manufacturers are supporting the 38% of consumers, who are worried about privacy and biometrics, and potentially winning over the 17% of people, who don’t use smart home devices for this very reason. Compared to conventional security, such as passwords, PINs or even keys, which can be spoofed, stolen, forgotten or lost, biometrics is difficult to hack and near impossible to spoof. Consequently, homes secured with biometric smart locks are made safer in a significantly more seamless and convenient way for the user. Biometric smart locks Physical access in our domestic lives doesn’t end at the front door with smart locks. Biometrics has endless opportunities to ease our daily lives, replacing passwords and PINs in all devices. Biometric smart locks provide personalised access control to sensitive and hazardous areas, such as medicine cabinets, kitchen drawers, safes, kitchen appliances and bike locks. They offer effective security with a touch or glance. Multi-tenanted sites, such as apartment blocks and student halls, can also become smarter and more secure. With hundreds of people occupying the same building, maintaining high levels of security is the responsibility for every individual occupant. Biometric smart locks limit entry to authorised tenants and eliminate the impact of lost or stolen keys, and passcodes. Furthermore, there’s no need for costly lock replacements and when people leave the building permanently, their data is easily removed from the device. Authorised building access Like biometric smart locks in general, the benefits extend beyond the front door Like biometric smart locks in general, the benefits extend beyond the front door, but also throughout the entire building, such as washing rooms, mail rooms, bike rooms and community spaces, such as gyms. Different people might have different levels of access to these areas, depending on their contracts, creating an access control headache. But, by having biometric smart locks, security teams can ensure that only authorised people have access to the right combination of rooms and areas. Convenience of biometric access cards Additionally, if building owners have options. The biometric sensors can be integrated into the doors themselves, thereby allowing users to touch the sensor, to unlock the door and enter. Furthermore, the latest technology allows biometric access cards to be used. This embeds the sensor into a contactless keycard, allowing the user to place their thumb on the sensor and tap the card to unlock the door. This may be preferable in circumstances where contactless keycards are already in use and can be upgraded. Smarter and seamless security In tandem with the growth of the smart home ecosystem, biometrics has real potential to enhance our daily lives, by delivering smarter, seamless and more convenient security. Significant innovation has made biometrics access control faster, more accurate and secure. Furthermore, today’s sensors are durable and energy efficient. With the capacity for over 10 million touches and ultra-low power consumption, smart home system developers no longer have to worry about added power demands. As consumers continue to invest in their homes and explore new ways to secure and access them, biometrics offers a golden opportunity for market players, to differentiate and make smart homes even smarter.

Latest Johnson Controls, Inc. news

Soloinsight to showcase their CloudGate VIAM platform at the CREtech New York 2021
Soloinsight to showcase their CloudGate VIAM platform at the CREtech New York 2021

Soloinsight Inc., a workflow automation platform company, will be featured at this year’s CREtech event in New York City. The company’s CEO, Carter Kennedy, will be a panelist for the show’s ‘The Ever-Evolving and Future of Access Control’ session on Wednesday, October 13th at 11 am EST. As a company that was recently awarded the Security Industry Association’s (SIA) new product showcase award in the hosted solutions/managed services category, Soloinsight is no stranger to innovating in the commercial real estate and access control industries. Workflow automation platform Soloinsight has integrated with some of the biggest names in the access control and visitor identity spaces Their product, CloudGate, is a visitor identity and access management (VIAM) platform that delivers unprecedented security and an intuitive guest and host experience at multiple locations via the cloud, on-prem, or hybrid infrastructures. Since the introduction of CloudGate, Soloinsight has integrated with some of the biggest names in the access control and visitor identity spaces, such as Johnson Controls, LenelS2, and Honeywell, to deliver a secure and seamless security workflow automation platform. With a platform that touches nearly every point in visitor and access management — from its mobile concierge technology, self-service kiosks, and turnstile integrations, Soloinsight is poised to be a game-changer in the commercial real estate industry. “We are excited to partner with access control manufacturers and property management companies to alleviate these challenges and advance their access control systems to the next level.” - President and CTO, Farhan Masood.

Johnson Controls announces the launch of Tyco Software House iSTAR Ultra G2 door controller
Johnson Controls announces the launch of Tyco Software House iSTAR Ultra G2 door controller

Johnson Controls, the pioneer for smart, healthy and sustainable buildings, announces the launch of its Tyco Software House iSTAR Ultra G2, a next-generation door controller designed for cyber resiliency, providing customers with faster processing power, advanced enterprise functionality and the building blocks needed for future expansion. Ideal for mid-size to large scale deployments in higher education, healthcare, government, data centre, industrial and manufacturing facilities, the iSTAR Ultra G2 is a highly flexible door controller, supporting both wired and wireless locksets, with expanded memory capacity to ensure the device grows with customer needs. Access control applications It can manage up to one million credentials for up to 32 doors. Advanced enterprise features such as dual GigE network ports using TLS 1.3 network authentication and cluster-based anti-passback provide the power to handle the most demanding access control applications. The iSTAR Ultra G2 assures confidentiality of code and data to help combat the most sophisticated hackers Its advanced hardware-based cyber security protection using Trusted Execution Environment (TEE) means that the iSTAR Ultra G2 assures confidentiality of code and data to help combat the most sophisticated hackers. The TEE guards against cyber-attacks while the OSDP secure channel communication standard provides encrypted two-way communication between devices, including readers and controllers. “The addition of the iSTAR Ultra G2 expands our portfolio of door controllers to include one of the most expandable solutions available in the market,” said Rick Focke, Director of Product Management, Enterprise Access Control, Security Products, Johnson Controls. Access control system “This device is an important solution for customers who need a highly scalable and cyber-resilient solution that serves as the heart of the access control system, connecting readers, sensors, software and locking devices.” Onboard Public Key Infrastructure (PKI) authentication services mean that the iSTAR Ultra G2 is a self-contained high-assurance solution and does not require third-party devices for authentication thereby saving money and install time. Global and peer-to-peer anti-passback technology prevent consecutive entries from single access control cards to keep multiple people from using the same credential. iSTAR Ultra has been built using the Johnson Controls ISASecure® certified development process in accordance with the ISA/IEC 62443 control systems security standard and includes a back-up communication path in the event of a primary network failure to eliminate system downtime. Additionally, iSTAR Ultra G2 uses the same form factor as other iSTAR door controllers, so it fits easily into existing control panel boxes.

Johnson Controls unveil Tyco Kantech KT-2, an adaptable and easy-to-install two-door controller for small-to-medium enterprises
Johnson Controls unveil Tyco Kantech KT-2, an adaptable and easy-to-install two-door controller for small-to-medium enterprises

Johnson Controls, the globally renowned company in smart, healthy and sustainable buildings solutions, has introduced Tyco Kantech KT-2, adaptable two-door controllers, which is cost-effective, easy-to-install and operate, for small-to-medium sized businesses. Tyco Kantech KT-2 door controller This new door controller expands Johnson Controls line of multi-door control solutions, purposely designed for retailers, medical offices, warehouses and businesses, with needs ranging from one door to thousands. The KT-2 seamlessly integrates into OpenBlue, the dynamic platform for connected, safe and sustainable building solutions from Johnson Controls. A versatile solution, the Tyco Kantech KT-2 can be used as a standalone system or integrated with the EntraPass Security Management Software, in order to leverage Wi-Fi connectivity, providing a cost-effective solution, for challenging access control installations that typically require extensive cabling. Management via web browser in Standalone Mode When in Standalone Mode, the Tyco Kantech KT-2 door controller can be managed through a web browser When in Standalone Mode, the Tyco Kantech KT-2 door controller can be managed through a dedicated web browser, providing a user-friendly and feature-rich alternative for two-door security, without the need for a full security management software. Installers of the KT-2 door controller will find deployment quick and seamless, by using an intuitive wizard-based platform that guides them through the set-up and installation process. Compatible with EntraPass software Designed with small-to-medium businesses in mind, the Tyco Kantech KT-2 door controller is compatible with EntraPass software (v. 8.40 or higher), which utilises the full set of features that the KT-2 controller offers. The capacitive touch-sensitive screen provides one-button programming, for plug-and-play installation. The Tyco Kantech KT-2 door controller supports two readers, ioModules and other KT controllers, such as the KT-1 and KT-400. When paired with Kantech ioSmart readers, the Tyco Kantech KT-2 door controller provides end-to-end encryption, ensuring secure communication between access control devices. The KT-2 door controller comes with a five-year warranty.

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