March Networks Insight Cloud Services remote monitoring solution
Proactive monitoring of cameras, NVRs, encoders, hard drives, fans, battery backups and overall network connectivity
Remote troubleshooting and issue resolution
New option that eliminates the need for a VPN
API for seamless integration with integrator’s system
Remote software maintenance and updates, scheduled during off-peak hours
Online self-serve access to video installation information, including maps, support tickets and ticket status, and device warranty and location information for complete closed-loop service workflows
Service level agreement (SLA) reporting, including time to resolution