March Networks IP Dome Cameras(9)
The Discreet IR Dome is the latest addition to the ME4 Series (multi-exposure) IP cameras from March Networks. This full-featured camera measures just 2.5 inches (5.8 cm) in diameter, and has a modular design with a separate encoder, allowing for concealment inside a wall or ceiling. The camera is ideal for organisations that need reliable, inconspicuous surveillance coverage. Clear video in all lighting conditions The ability to incorporate IR technology into such a small footprint is unique, and allows the ME4 Discreet IR Dome to see what the human eye can’t — even in complete darkness. The Discreet Dome incorporates IR LEDs, High Dynamic Range (HDR) and 4MP resolution to deliver clear video in all lighting conditions, including environments where parts of the scene are very bright and others very dark. Able to capture facial features, licence plates, bill denominations and other critical details, the cameras’ 4MP resolution strikes an ideal balance between video clarity and bandwidth and storage efficiency. The ME4 Series cameras are available in a variety of form factors, offer multiple mounting options and are fully ONVIF-S certified.Add to Compare
4 MP TVL resolution, HD, Megapixel, PTZ, 0 ~ 0.02 lux, Digital (DSP), 12 V DC / POE, 2.8 or 4 mm, H.264, M-JPEG, Back Light Compensation, White Balance, 1/10000s, Built-in IR LED, RJ-45, 10/100Mbps Ethernet, IPv4/v6, TCP/IP, UDP, RTP, RTSP, HTTP, HTTPS, DHCP, PPPoE, UPnP, QoS, ONVIF-S, 25 ~ 30 fps, SDXC, 64GB support, 3.64 W, 105 x 65, 250, -30 ~ +55 C (-22 ~ +131 F), 10 ~ 90, IP66, Internet Explorer (10+)Add to Compare
1/3 inch, True Day / Night, 1 MP TVL resolution, HD, Megapixel, Static, 0.01 ~ 0.6 lux, Indoor, Digital (DSP), PoE , 3 ~ 10.5 mm, H.264, M-JPEG, Auto Gain Control, White Balance, 1/25 ~ 1/10000s, RJ-45 100BASE-TX PoE, ONVIF S, RTP, RTSP, RTCP, HTTP, HTTPS, IPv4, TCP,UDP,DHCP,ARP,LDAP,802.1X, 30 fps, microSDHC memory card, 100 x 135, 500, -10 ~ +50 C (14 ~ 122 F), 0 ~ 90Add to Compare
4 MP TVL resolution, HD, Megapixel, PTZ, 0 ~ 0.01 lux, Digital (DSP), 12 V DC / 24 V AC / PoE, 2.7 ~ 12 mm, H.264, M-JPEG, Back Light Compensation, White Balance, 1/10000s, Built-in IR LED, RJ-45, 10/100Mbps Ethernet, IPv4/v6, TCP/IP, UDP, RTP, RTSP, HTTP, HTTPS, DHCP, PPPoE, UPnP, QoS, ONVIF-S, 25 ~ 30 fps, SDXC, 64GB support, 3.64 W, 134 x 117, 770, -55 ~ +55 C (-67 ~ +131 F), 10 ~ 90, IP66, IK10, Internet Explorer (10+)Add to Compare
1/3 inch, True Day / Night, 3 MP TVL resolution, HD, Megapixel, PTZ, 0.03 ~ 1.57 lux, Indoor/Outdoor, Digital (DSP), 24 V AC / PoE , 3 ~ 9 mm, H.264 (MPEG-4 Part 10/AVC), M-JPEG, Back Light Compensation, White Balance, 1/25 ~ 1/1000s, 10/100Mbps Ethernet (RJ-45), ONVIF S, RTP, RTSP, RTCP, HTTP, HTTPS, IPv4, TCP, UDP, DHCP, ARP, LDAP, 802.1X, 30 fps, microSDXC memory card slot, 12 W, 130 x 150, 1350, -40 ~ +60 C (-40 ~ +140 F), IP66, IK10, Windows, Mac OS X, Internet Explorer (9.0+ Windows only), Google Chrome (Windows only), Safari 5 (Mac OS X 10.6 only)Add to Compare
1/3 inch, Colour / Monochrome, 3 MP TVL resolution, Megapixel, 0.03 ~ 1.57 lux, Digital (DSP), Pendant, Wall, Pole, Corner mount, Power over Coax technology. Must be used with NVT Transceiver (model NV-EC1701, 3.6 ~ 9 mm, H.264 (MPEG-4 Part 10/AVC); M-JPEG, Back Light Compensation, White Balance, 1/25 ~ 1/1000s, BNC , ONVIF S Profile, RTP, RTSP, RTCP, HTTP, HTTPS, IPv4, TCP, UDP, DHCP, ARP, LDAP, PTZ, 30 fps, 4 ~ 12 W, 130 x 150, 1350, -40 ~ +60 C (-40 ~ +140 F), IP66, IK10Add to Compare
4 MP TVL resolution, HD, Megapixel, Static, 0 ~ 0.02 lux, Digital (DSP), 12 V DC / PoE, H.264, M-JPEG, Back Light Compensation, White Balance, 1/10,000s, Built-in IR LED, RJ-45, 10/100Mbps Ethernet, IPv4/v6, TCP/IP, UDP, RTP, RTSP, HTTP, HTTPS, DHCP, PPPoE, UPnP, QoS, ONVIF-S, 15 fps / 30 fps, Inclusive SD Card, 3.64 W, 105 x 65, 250, -30 ~ +55 C (-22 ~ +131 F), 10 ~ 90, IP66 , IK10, Internet Explorer (10+)Add to Compare
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ISC West continues to innovate and adapt to the changing needs of the security marketplace. In 2019, there will be 200 new exhibitors, 100 new speakers and an expanding mix of attendees that includes more end users and international attendees. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Among the more than 200 new exhibitors on the show floor will be Dell Technologies, Resideo, SAST (a Bosch IoT startup), Belkin International, NetApp, Lenovo, Kingston Technology and many others. The event continues to see more and more solutions in the area of IoT/connected security, a surge in barrier/bollards exhibitors, an increased number of start-up companies, and an emphasis this year on stadium/major events security. Plus, the new exhibit area of ISC West, Venetian Ballroom, will include a mix of solutions from mid-sized domestic and international companies, and is the home of the Emerging Technology Zone – back for its second year with 50-plus start-up companies expected. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas “ISC West is no longer just about video cameras, access control systems and alarms,” says Will Wise, Group Vice President, Security Portfolio for Reed Exhibitions, which produces and manages ISC West. Embracing and stimulating the market dynamic of comprehensive security for a safer, connected world, solutions on display at the show reflect convergence across physical security, IT (information technology) and OT (operational technology). The ISC West expo floor includes specialised featured areas such Connected Home, Public Safety & Security, Connected Security, Unmanned Security Expo and the Emerging Technology Zone. Plus, complimentary education sessions in the Unmanned Security Expo theatre will include topics such as drones, counter-drone solutions, ground robotics and regulations/policies that support autonomous technology. This year’s event will feature more than 1,000 products and brands covering everything from video surveillance, access control and alarms/alerts, to IoT, IT/cybersecurity convergence, AI, embedded systems, drones and robotics, smart homes, smart cities, public safety and more. The ISC West expo floor includes specialised featured areas such Connected Home and the Emerging Technology Zone Elevating the Keynote Series Over the past few years, ISC West has elevated its Keynote Series (open to all attendee types) to include more speakers and dynamic content covering relevant topics. Attendees should be sure to head to the Keynote room Wednesday and Thursday mornings at 8:30 a.m. before the expo floor opens at 10 a.m. Relating to attendance, ISC West continues to diversify and grow the attendee universe by attracting additional enterprise government end-users across physical and IT/OT responsibilities. The show also continues to attract and grow the channel audience, and there will be an increasing number of International attendees. “Years ago, ISC West was known exclusively as a dealer/integrator/installer show, but not anymore,” says Wise. “Today, the demographic mix continues to evolve as the event diversifies its product and educational offerings, embracing the current market reality of collaboration among integrators/dealers/installers, end-user decision-makers, and public safety and security professionals.” When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities Within the SIA Education@ISC West conference program, there are over 100 new speakers. Through ISC West’s strong partnership with the Security Industry Association (SIA, the Premier Sponsor of ISC), the SIA Education@ISC West program has expanded and become increasingly dynamic and diverse over the last three years. In addition, ISC West and SIA are hosting a Women in Security breakfast on Friday morning April 12th. Women in Security is a new track for the education program. “Our attendance data reflects the demand for a mix of physical security integrator and end-user content, a balance of technical and management/strategic topics, and diverse topics incorporating IoT and cybersecurity/physical security convergence, and analytics expertise,” says Wise. “Last year was a record year for conference program attendance, and 2019 will yet again set new benchmarks.” Mobile apps, information desks and ease of registration ISC West is also focusing on the attendee experience. Need advice on what exhibitors are a fit for your business needs and interests? The Information Desk adjacent to the main expo entrance will provide customised recommendations based on the information attendees provided during the registration process. Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website to research exhibitors and product categories, receive exhibitor recommendations that best fit business needs, review complimentary educational opportunities as well as 85-plus sessions from the paid SIA Education@ISC program. There are many networking opportunities being offered at the show this year. When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities. Whether attendees want to network with peers or customers at an awards ceremony (Sammy Awards, Fast 50, New Product Showcase Awards), Charity event (AIREF Golf Classic, Mission 500 Security 5K-2K Run/Walk), or an industry party (SIA Market Leaders Reception, ISC West Customer Appreciation Party at Tao), there are a variety of special events offered, all designed to help you make new connections. Make sure to check out the ISC West website for all the Special Events taking place at ISC West.
Video surveillance across the world is growing exponentially and its major application is in both public safety and law enforcement. Traditionally, it has been fixed surveillance where cameras provide live streams from fixed cameras situated in what is considered strategic locations. But they are limited in what they can see given by their very definition of being "fixed." The future of video surveillance includes the deployment of more mobile video surveillance with the benefits it offers. Instead of fixed cameras, this is the ability to live stream from mobile devices on the move such as body-worn cams, drones, motorbikes, cars, helicopters and in some cases, even dogs!Sending drones into the air, for example for missing people or rescue missions, is much more cost-effective than deploying helicopters Advantages of mobile surveillance The advantage of mobile surveillance is that the camera can go to where the action is, rather than relying on the action going to where the camera is. Also, sending drones into the air, for example for missing people or rescue missions, is much more cost-effective than deploying helicopters. The ability to live stream video from cars and helicopters in high-speed pursuits can be used to take some of the operational issues from the first responders on the ground and share that “life and death” responsibility with the operational team leaders back in the command centre. This allows the first responders in the pursuit vehicle to focus on minimising risk while staying in close proximity of the fleeing vehicle, with direction from a higher authority who can see for themselves in real time the issues that are being experienced, and direct accordingly. In addition to showing video live stream from a pursuit car or motorcycle, by using inbuilt GPS tracking, the video can be displayed on a map in real time, allowing a command chief to better utilise additional resource and where to deploy them, through the use of displaying mapping information with real time video feed. It allows police chiefs to make better informed decisions in highly-charged environments. The 4G phone network can now be used with compressed video to live stream cost effectively Application in emergency situations The same is true of first responders in many different emergency situations. Mobile surveillance opens up a new area of efficiencies that previously was impossible to achieve. For example, special operations can wear action body-worn cameras when doing raids, fire departments can live stream from emergency situations with both thermal and daylight cameras, and paramedics can send video streams back to hospitals allowing doctors to remotely diagnose and prepare themselves for when patients arrive at the hospital. How can special operations and emergency first responders live stream video from a mobile camera with the issues of weight, reliability and picture-quality being considered? H265 mobile video compression Law enforcement insists on secure transmissions, and it is possible to encrypt video to the highest level of security available in the public domain The 4G phone network can now be used with compressed video to live stream cost effectively. The issue of course is that 4G is not always reliable. Soliton Systems has mitigated this risk of low mobile quality in certain areas, by building an H265 mobile video compression device that can use multiple SIM cards from different cellular providers simultaneously. H265 is the latest compression technique for video, that is 50% more effective than conventional H264, and coupling this with using multiple “bonded” SIM cards provides a highly reliable connection for live-streaming high-quality HD video. The 400-gram device with an internal battery can be connected to a small action cam, and can live-stream simultaneously over at least three different cellular providers, back to a command centre. Latency is typically less than a second, and new advance improvements are looking to reduce that latency further. Encrypted video transmission What about security? Law enforcement insists on secure transmissions, and it is possible to encrypt video to the highest level of security available in the public domain, i.e. AES256.What about integration into existing video infrastructure at the command centre? It is not untypical for a police force to have an existing video management system (VMS) at their command centre such as Milestone System’s Xprotect. The Soliton range of products are ONVIF-compliant, a standard used by video surveillance cameras for interoperability, allowing cameras and video devices that are ONVIF-compliant to simply “plug&play” into existing video management systems. These mobile transmitters are deployed with law enforcement and first responders across the globe. Their ability to provide secure, full HD quality and highly-reliable video streaming within a small unit, and to enable it to be integrated into the current eco-system that is already installed at the receiving end, has made them a favourite choice with many companies and government agencies.
Over the course of the past few months, I have discussed a myriad of topics, from Big Data, the Internet of Things and emerging video surveillance-use cases, to analytics, storage complexities and IT technologies like virtualisation and hyperconverged infrastructure (HCI). All of these trends have a significant effect on the security market, and in April they were highlighted in spades at ISC West. It’s great to talk about these trends but it’s far better to see how they are being leveraged in real-world applications. That’s really where we can all see the true value of new solutions and concepts. We’re lucky enough to work with some leading organisations that want others to benefit from their experience and I’m happy to have the opportunity to share two of these applications with you. Protecting educational facilities UCF has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus Educational institutions face an increasingly complex risk environment. Recent high-profile incidents emphasise these risks and magnify the vulnerabilities that educational facilities face. These incidents have led to more public demand for improved security solutions across campuses. The primary mission of these organisations is to deliver quality education to students, and they face the challenge of balancing between a highly secure facility and one that supports open interaction. The University of Central Florida is no different. This organisation, one of the largest universities in the country, has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus. Active shooter incidents In March 2013, UCF faced an active shooter situation in which a former student planned to pull the fire alarm in a residence hall and then attack his classmates as the building was evacuated. However, the shooter’s gun jammed, and as officers were closing in on the gunman, he took his own life. During the university’s response to the incident, accessibility to critical video data was a major issue. Educational institutions face an increasingly complex risk environment UCF had cameras in the area where the incident took place, but first responders had no way of viewing the footage without being at the physical location of the video recorder. At the time, UCF had a wide variety of standalone systems in place, including non-integrated video surveillance, access control and intrusion systems. As a result, there was no way to centralise video management, viewing and analysis. Upgrading from analogue systems Altogether, its security system consisted of older analogue platforms that were reaching end of life, 58 standalone servers, 12,000 access points and a wide variety of DVRs — all being managed in a siloed manner. UCF needed a solution that would allow officials to centralise system management, store video data more effectively and reliably, and enable the security team to deliver situational awareness to responders when needed. Security leaders sought a way to further modernise its security, surveillance, access control and IT infrastructure The university deployed an HCI solution, one that is optimised for demanding, data-intensive workloads like video surveillance. Using standard off-the-shelf server hardware, the system aggregates the storage and compute resources from multiple servers into a single unified pool that all cameras can access, which maximises performance and storage capacity utilisation. The platform also hosts the university’s video management solution, which serves as a centralised source to manage video and effectively protect its security data. Because of the growing demand for video across UCF's campuses — for both safety and business purposes — the HCI solution’s ability to eliminate the opportunity for data loss and easily scale were key components in its selection. Protecting air travel and airports In 2012, Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program. The $200 million initiative was designed to modernise and expand the facility to meet increased passenger demand. While the aesthetics and amenities of the airport were under construction, security leaders sought a way to further modernise its security, surveillance, access control and IT infrastructure. The IT and security teams needed to address the challenges of their existing standalone server environment, which included siloed systems, management complexity and high administrative and equipment costs. Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program Considering the high value of the airport’s video, security and IT data, it required a solution that could deliver reliable data protection, system resiliency and fault tolerance. The airport is required to store video for 30 days, but it seeks to expand its retention time to 60 days. Therefore, technology that can scale simply was key in the selection process. Storage system updates It also required a storage platform that could manage the demanding and write-intensive nature of its nearly 250 IP surveillance cameras — a challenging task for traditional video recorders. The airport deployed HCI appliances to better manage captured video data and expand its archive capability for video surveillance. Users rely on video to validate whether something did or did not happen - and this is essential in airports HCI surveillance solutions are designed to provide industry-leading resiliency. Even if multiple hardware failures occur, including an entire appliance, video management servers will remain online and recording, and any previously recorded video will continue to be protected and accessible. Reducing expenses and costs The solution also reduced total cost of operations by consolidating servers, storage and client workstations into one enterprise-class solution that is easily managed from a single user interface, without the need for specialised IT skills. These use cases demonstrate the value emerging technologies bring to these types of modern environments. And they show that solutions like HCI are no longer simply much-talked about technology trends. Video, IT and security data is critical to organisations of all types and they need to ensure their investment in capturing this data is protected. From a security standpoint, users rely on video to validate whether something did or did not happen. If that video data isn’t protected, they lose a very valuable investigative tool. That isn’t an option in today’s complex environment. That’s is why it is paramount to understand how new technologies can help expand current capabilities and evolve security operations. This can’t be left to chance.
Two of the most important priorities in a manufacturing environment are safety and productivity. Failure to follow safe work practices around machinery on a factory floor can result in serious injury, while poor productivity can erode profits and ultimately threaten the viability of the business. At WCCO Belting, a Wahpeton, North Dakota-based manufacturer of custom rubber products for agriculture and light-industrial conveyor equipment, a March Networks® video surveillance solution plays a key role in enhancing both safety and productivity. Monitor work processes “Recently, for example, we had a minor safety incident on one of our machines that was captured by the system,” said Michael Marsh, Senior Technology Administrator. “The video not only allowed us to determine the cause of the incident, it also helped us create a proprietary piece of equipment to ensure that the accident would never happen again.” Safety was the main reason WCCO Belting acquired a March Networks system in 2015 Safety was the main reason WCCO Belting acquired a March Networks system in 2015, but the company soon discovered it could use the technology for other equally important priorities. “We found that we could use the video solution for time studies, to be more effective and efficient,” said Marsh. WCCO engineers use the video to monitor work processes and then tweak them to speed production, while ensuring optimum quality. Security system integrator The company selected Marco Technologies as its security system integrator in 2015, and acquired March Networks 8000 Series Hybrid NVRs shortly thereafter. Two years later, when WCCO Belting decided to also equip a second production facility in Arlington, Texas, it upgraded to a March Networks Command™ Recording Software (CRS) solution in North Dakota and moved the 8000 Series Hybrid NVRs to its Texas facility. At the same time, the company deployed March Networks Command Enterprise Software to tie all the video from its geographically-dispersed facilities together, said Marsh. The software enables WCCO Belting “to oversee everything and manage the entire system from a single point of entry.” In addition, approximately 50 March Networks IP cameras — including indoor domes with wide dynamic range and outdoor IR bullet cameras — provide crystal-clear video of activity on the company’s factory floors, loading docks and parking lots. Remote configuration Marsh cites ease of use and outstanding support as the main reasons for selecting the video solution. “The technology is easy to implement, easy to use and easy to navigate. Support has also been great. When we ran into some early issues, they responded quickly to help resolve the problem.” We didn’t have to uproot a lot of the architecture already in place" “More recently, when we decided to expand the system to include our second location, it was Marco that recommended the CRS solution and the redeployment of our NVRs to Texas. It was really plug and play. That was the winning piece for us. We didn’t have to uproot a lot of the architecture already in place.” A system that was easy to rollout was important because WCCO Belting’s IT department does the physical camera install themselves, while partnering with Marco Technologies for remote configuration. Command mobile app “It’s one of the reasons we like March Networks, because we’re a hands-on IT department,” explained Marsh. “We like to make sure we’re always on top of things and that we understand the equipment we’re working with. If we can’t install it ourselves and need someone to come in and do it for us, it just creates future costs.” Aside from the IT department, which has administrative access to the system, authorised supervisors and managers at WCCO Belting are able to audit video for safety and security purposes. Temporary access is also provided to engineering staff for time studies. Marsh and several supervisors also have access to video through the Command Mobile app on their smartphones. Available as a free download from the Apple Store and Google Play, Command Mobile runs on iPhones, iPads and Android devices. Track offending vehicle Remote, after-hours access to video proved valuable during the previously mentioned safety incident, for example, “by allowing managers to pull up video from home and use it to make decisions quickly,” said Marsh. The video solution has also proven useful to local law enforcement, as some of the bullet cameras covering the employee parking lot at the North Dakota facility also have a clear view of North 9th St., a busy artery in the town of 8,000. The video resolution was so good that we were able to quickly track the offending vehicle" “One day, I was called to the front desk and met by two police officers and three sheriffs,” recalled Marsh. “They wanted to come to my office but didn’t say why. I was never so nervous in my life. Once in my office, they explained that they wanted to see if we had any recorded video to help them solve a hit and run a block and a half down the road. We did, and the video resolution was so good that we were able to quickly track the offending vehicle.” Rubber belting solutions “We’ve had two law enforcement visits since then, so now when they show up, I know I’m not in trouble,” joked Marsh. A family-owned business, WCCO Belting was founded in 1954 by Ed Shorma, a Korean War veteran who mortgaged the family car and borrowed $1,500 to buy a shoe repair shop. Propelled by Shorma’s strong work ethic and talent for ingenuity, the business grew and evolved as a manufacturer of rubber belting solutions, leading to Shorma’s recognition as Small Business Person of the Year by U.S. President Ronald Reagan in 1982. WCCO Belting is currently led by president and CEO, Tom Shorma, Ed’s son, and has 270 employees — 200 in North Dakota and 70 in Texas. The company’s rubber product solutions are sought after worldwide, and exported to customers in more than 20 countries. The company won North Dakota’s Exporter of the Year award in 2003, and in 2010 and 2016 it was the recipient of the Presidential ‘E’ Award and ‘E-Star’ award for its export promotion efforts.
March Networks, a global video security and video-based business intelligence pioneer, is proud to announce that it has been designated as a cybersecure business by Cyber Essentials Canada for a second consecutive year. March Networks was the first company in the country to achieve the certification in 2018, and is the first to re-certify through the program this year. Developed as part of the United Kingdom’s (U.K.’s) National Cyber Security Programme, Cyber Essentials certification is awarded to organisations able to demonstrate good cybersecurity practices and an ability to mitigate risks from Internet-based threats in areas including: boundary firewalls and Internet gateways; network configuration; software management; access control; and malware protection. The toolset is also a valuable asset for end user organisations seeking to verify the security of their supply chain. Adhering to best security practices Our participation in the Cyber Essentials program enables us to confirm that we are adhering to the current security practices"“March Networks works with many Fortune 500 customers, including some of the world’s largest banks, so strong corporate security practices have always been a priority,” said Peter Strom, President and CEO, March Networks. “Our participation in the Cyber Essentials program enables us to confirm that we are adhering to the most current security best practices. It also provides our customers with yet another assurance of our high cybersecurity standards.” March Networks’ holistic approach to security involves a 360° view of all areas of its business – from product development and source code management, to operational processes and customer data privacy. The company’s Network Operations Center, for example, operates with extensive physical access and networking controls and restrictions to ensure the security of customer data. The company also participates in comprehensive security audits initiated by large enterprise customers seeking to confirm the security of their video solution provider. Identifying potential vulnerabilities Proactive resilience strategies help strengthen organisations’ ability to avoid disruption"In addition, March Networks takes a proactive approach to identifying potential vulnerabilities in its products. The company’s Security Updates and Advisories program involves regularly tracking US-CERT reports on identified vulnerabilities, conducting in-depth investigations when required, and alerting customers and partners to any necessary software updates via email alerts and information posted directly on the March Networks website. Endorsed by the U.K. government, Cyber Essentials was originally created in collaboration with industry partners such as the Information Security Forum (ISF) and the British Standards Institution (BSI). CyberNB, a special operating agency of Opportunities New Brunswick, administers the program in Canada, where it is gaining momentum as a requirement to win business in both public and private sectors. “The team at CyberNB is proud of the commitment to security and continuous improvement that we’ve seen from March Networks,” said Josh Waite, Head of Cyber Essentials Canada. “Proactive resilience strategies help strengthen organisations’ ability to avoid disruption and demonstrate responsible practice. We congratulate March Networks for having made Cyber Essentials Canada certification part of their strategy.”
Brian Ishikawa has always kept tight control over his video surveillance system, allowing only authorised personnel within his corporate security division to access video footage. So it was a change for Ishikawa, Senior Vice President and Director of Corporate Security for the Bank of Hawaii, to get used to the idea of authorised staff from the bank’s branch division being able to review video for operational, compliance and marketing-related purposes. The insights collected from the video are helping the bank make more strategic decisions about staffing, customer service and even future branch design. Business intelligence Our March Networks surveillance platform is providing us with some significant business and non-security-related uses" “Our March Networks surveillance platform is providing us with some significant business and non-security-related uses,” Ishikawa explained. Bank of Hawaii, which operates 69 branches and 373 ATMs across Hawaii, American Samoa and the West Pacific, is currently using March Networks Searchlight for Banking software to gather business intelligence at its branches. Searchlight’s mix of surveillance video, teller/ATM transaction data and analytics delivers valuable insights into the bank’s operations, as well as helping to enhance security and uncover fraud. “Our branch division folks look at the data to get ideas on how we should do our branch operations or staffing differently,” he said. People counting data — collected by FLIR Brickstream3D sensors integrated with the Searchlight software — tells them which entrances and exits are most used so they can place marketing materials in high-traffic areas. Video surveillance products The information is also being used to help determine future branch layouts. Queue length and dwell time data, meanwhile, help them understand their busiest time of day, and day of the week, so they can staff branches appropriately. “It’s a huge plus for us,” said Ishikawa. “Our executive management team can see the benefits of the video solution, and the future possibilities for this data.” A forward-thinking bank that’s keen to try new technology, Bank of Hawaii began exploring Searchlight after its success with March Networks’ other video surveillance products. The bank first started using March Networks systems in 2015, when it was time to upgrade its legacy DVRs. At the time, Bank of Hawaii was relying on two different video platforms, and it wasn’t happy with their performance. After enlisting the help of a consultant, and doing his own research at security tradeshows, Ishikawa says the decision to go with March Networks was clear. Network video recorders 'March Networks’ products are really engineered for the banking environment" “I remember asking some of my banking counterparts, ‘Hey what are you guys using?’ And they strongly recommended March Networks,” he recalled. The consultant came to a similar conclusion. He said, "March Networks’ products are really engineered for the banking environment,’ so that helped us make the decision.” Bank of Hawaii is currently using March Networks 8000 Series Hybrid Network Video Recorders (NVRs) in about half of its banking branches. The Linux-based devices provide reliable video surveillance recording and management, and are also easy to service, which is a huge bonus for Ishikawa and his team. In addition, the 8000 Series rack mount units feature an innovative ‘dock and lock’ station that allows technicians to easily remove and service the recorder while leaving all rear connections clean and organised in place. Existing analogue cameras “With other companies, you have to power down the recorder for several minutes to service it, and that means unplugging and re-plugging all the inputs. You miss a number of minutes of recording during that time. With March Networks, we’re able to just pull out the hard drive and pop in another one without taking the NVR offline,” he said. “That’s huge for us.” According to Ishikawa, Bank of Hawaii also appreciates the 8000 Series’ hybrid support, which allowed the bank to continue using its existing analogue cameras, and the motion histograms in March Networks Command video management software, which show Ishikawa and his team where motion occurred and helps them rapidly locate video evidence. “Command’s modern interface is really user-friendly, and it’s very easy to find video,” said Ishikawa. Dynamic range technology Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs “When someone is telling you, ‘Hey we had a problem at this branch this morning, I don’t know what happened, but it must have been around this time’, we’re able to find that video much more quickly on a March Networks platform.” The bank’s high resolution cameras also make it easy to discern important details. In its newer branches, Bank of Hawaii is using March Networks ME4 Series IP cameras, which capture 4MP images and feature high dynamic range technology to optimise image quality in both low and bright light. The bank is also using Oncam 360° cameras for high-resolution panoramic views. For security at its bank machines, Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs. Video is integrated with the bank’s ATM transaction data in the Searchlight software for rapid investigations into customer complaints and potential fraud. More comprehensive oversight “It’s so easy to search,” said Ishikawa. “It takes us exactly to that transaction and the associated video so we can figure out what transpired.” The bank is also integrating its teller transaction data with video in Searchlight for more comprehensive oversight of its branches. The combination of video, transactions and analytics helps it get a more holistic view of its services. “Transaction data is not always indicative of how busy a branch is,” Ishikawa said, noting that lengthier conversations at the teller counter often create value because the customer returns later to access another bank product or service. Having video and analytics is an added layer of information. Being able to remotely access video also helps Ishikawa’s security team conduct virtual patrols. This saves them both time and money. Uniformed security member Capturing video of the incident helped underscore the serious nature of the situation “In the past, whenever there was an issue, we had a uniformed security member head out and physically check the branch. But with virtual patrols, we can do fewer physical visits and, when we do visit, it’s a more meaningful visit.” The security team, for example, can keep an eye on issues with vagrancy and loitering by simply logging into the Command software. March Networks video has helped the bank successfully address some of these issues. In one case, a person was routinely visiting a branch and causing disruptions by yelling and throwing deposit slips on the floor. “We don’t always know the situation, but if a person is yelling or displaying erratic behaviour, they pose a risk,” said Ishikawa. Capturing video of the incident helped underscore the serious nature of the situation. Investigating a fraud “We were able to show police that this was not a minor disruptive party. It was a very concerning issue for us. And it wasn’t just our bank, it was occurring in other banks, too.” Going forward, Bank of Hawaii is planning to migrate its remaining retail branches to March Networks. Given the widespread benefits of intelligent video, Ishikawa predicts that, like him, more bank security managers will receive requests to share their video surveillance securely with other departments. “In the future, it won’t just be security that’s asking for a video upgrade,” he said. “It’s going to be other parts of the business saying, ‘We want a piece of the pie too.’ Because surveillance is more than just investigating a fraud or robbery incident. Now, video surveillance is a lot more than that.”
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