Incident Management - Case studies

ZeroEyes, the creators of the first AI-based gun detection video analytics platform to earn the full U.S. Department of Homeland Security SAFETY Act Designation, and Singlewire Software, the pioneer in solutions that help keep people safe and informed, announced a new partnership to improve emergency communications in schools. As part of this collaboration, Glassboro Public School District (GPSD) in New Jersey has become the first joint customer to deploy an integrated solution combining ZeroE...

iCard, a pioneering European e-money institution, has successfully upgraded its customer checks with Regula’s advanced biometric and document verification technologies. By integrating Regula Face SDK and Regula Document Reader SDK with its KYC (Know Your Customer) and risk assessment systems, iCard has moved to speedy, automated verification with improved fraud detection, and enhanced the overall experience for customers in 30+ countries. Implementing Regula’s solutions As a licen...

The space-saving yet full-function video spectral comparator Regula 4306 has been deployed at Wattay International Airport in Vientiane, the Lao People’s Democratic Republic, to strengthen the country’s border security. This initiative aims to combat transnational crimes, including human trafficking, smuggling, and irregular migration.  Forged identity documents Lao People’s Democratic Republic faces growing challenges in identifying forged identity documents Lik...

There are well over 1,200 road tunnels in Norway. Camera-based incident detection is the preferred way to keep these tunnels safe and support tunnel operators in organising a fast incident response. Camera-based detection Gradually introduced since the nineties, camera-based detection is well established. Both visual and thermal imaging cameras have proven to be a fail-proof solution for 24/7 automatic incident detection inside tunnels. With the latest camera technology upgrade of the Damsg&a...

The City of Centennial, Colorado, operates a state-of-the-art Traffic Management Centre (TMC) to monitor regional traffic conditions. Serving a population of over 108,000, Centennial’s TMC ensures smooth traffic flow, supports city operations such as snow management, and engages the public with initiatives like Centennial 101, which provides residents with a behind-the-scenes look at city departments.  In August 2023, Centennial installed RGB Spectrum’s Galileo® v...

To combat persistent retail crime and deliver peace of mind to workers in the bustling North Leroy Street business district, the City of Fenton Police Department has deployed a new AI-powered video surveillance system with camera-sharing technology to accelerate response time during retail heists or other emergencies.  Deter, detect, and apprehend criminals Fenton is a small city with 12,000 permanent residents, but Chief of Police Jeffery Cross estimates that 60,000 people pass through t...

VIVOTEK, the global pioneering security solution provider, has played a pivotal role in enhancing campus safety at CDO Newton, a renowned educational institution in Sint-Niklaas, Belgium, that helps guide students in taking their first steps toward the job market. As CDO Newton expanded its facilities, ensuring the security of students, staff, and visitors across a larger, more dynamic campus became increasingly challenging. To address this, CDO Newton turned to VIVOTEK's state-of-the-art AI se...

With the common goal of improving security and emergency response in the event of a critical incident, community members in Livingston County have deployed technology that turns their standard security cameras into a powerful resource for 911 Emergency Communications Centre telecommunicators (911 professionals).   Response time “It’s all about response time: The key to saving lives, curtailing damage, and rapidly resolving an emergency of any kind–whether it’s...

Matrix's client, a key law enforcement body in Gujarat, plays a crucial role in ensuring the city's safety and security. Serving as the central hub for law enforcement, it is equipped with cutting-edge facilities and a highly efficient organisational structure designed for swift responses to security challenges. This agency coordinates multiple enforcement departments to protect citizens effectively. By adopting advanced telecom solutions, it aims to optimise communication, boost operational ef...

IDEMIA Public Security North America, the premium provider of convenient and trusted biometric-based solutions, has announced the launch of the Iowa mobile ID to Samsung Wallet, in collaboration with the Iowa Department of Transportation (Iowa DOT) and Samsung. Iowa residents can now securely store their mobile ID in their Samsung Wallet and start using it to easily assert their identity from their mobile phone at TSA checkpoints at the Des Moines and Eastern Iowa airports, as well as 25 other...

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security Safety Act Designation, and Aegix Global, a Utah-based provider of industry-pioneering safety and personal protection resources technology, announced that they have successfully deployed ZeroEyes’ AI gun detection and situational awareness software in more than 200 Utah schools. ZeroEyes’ software has been integrated into the Aegix AIM active incident...

In a groundbreaking initiative to bolster security measures, Indian Railways has successfully implemented Herta's state-of-the-art facial recognition solutions across its extensive network of train stations in the Eastern region. This transformative project marks a significant step towards ensuring the safety and well-being of passengers and staff throughout the railway system. The project becomes the largest one in the world in the transport sector. Herta has also been awarded two more regions...

The Winston-Salem Police Department (WSPD), internationally accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA), is dedicated to proactive, data-driven approaches to law enforcement. Through initiatives like "Smart Policing," a collaboration with the local community and Winston-Salem State University, the department aims for systemic change in crime reduction and community safety. Real-time intelligence Lieutenant Ben Jones oversees the Real Time Crime Center (R...

HID, the worldwide pioneer in trusted identity solutions, announces that Royal Jersey Laundry has introduced a new tracking feature of HID’s linen management platform at each of its 5-star hotel customer sites to guarantee that drivers drop off and collect precise linen stock and that costly errors are avoided. Linen tracking This new feature replaces a paper-based system used by drivers for the management of cages filled with clean/soiled linen delivered/collected at customer sites. I...

RecFaces, a facial recognition software company, has announced the successful deployment of its flagship product, Id-Guard at Jorge Chávez International Airport in Lima, Peru. This implementation marks a significant milestone in bolstering security measures at one of South America's busiest airports, underscoring the importance of maintaining a high level of safety at public transportation hubs. Jorge Chávez International Airport Jorge Chávez International Airport serves...

A prominent participant in the Central African mining industry, this company focuses on the exploration and extraction of copper and cobalt. Boasting a substantial cobalt reserve and expansive copper assets, it is presently undergoing a significant restructuring to establish itself as a prominent global player in mining. Through strategic collaborations with major entities in the sector, both domestically and internationally, the corporation aims to enhance its competitive standing. An impactfu...

In the historic city of Pavia in the heart of Lombardy, historical buildings meet state-of-the-art video technology. Panomera® multifocal sensor cameras from Dallmeier are used to provide a comprehensive overview of the popular Piazza della Vittoria and to protect locals and tourists from vandalism and crime. Lively city at the Ticino The Italian city of Pavia is not only one of the oldest but also one of the most beautiful cities in Lombardy. Located about 35 kilometres south of Milan, P...

In a landmark achievement for air travel technology, Zayed International Airport has successfully processed over one million passengers through Abu Dhabi’s new terminal since its inauguration on 15 November 2023. This marks a significant milestone in the journey towards enhanced travel efficiency and security, showcasing the power of cutting-edge biometric technology. Building on a long-term commitment to advancing airport capabilities, IDEMIA has been at the forefront of innovation in th...

Munich’s Hofbräuhaus enjoys an iconic status, as both a heritage property and a spiritual home for lovers of German beer. “In this historic building is the world’s most famous tavern,” explains its Security Manager, Robert Graßl. “The whole world goes in and out. Security is very important.”  Hofbräuhaus Bavarian Duke Wilhelm V commissioned Munich’s original Hofbräuhaus in 1589, initially as a brewery to supply the Wittelsbac...

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, and AEGIX Global, a Utah-based provider of industry-pioneering critical incident management services, announced that the Utah State Board of Education has approved a contract to provide the joint solution for all Utah public K-12 schools, including charter schools. This effort began in the 2023 Utah legislative session and culminated w...

Gallagher Security is proud to be securing the world’s largest commercial office building as India’s Surat Diamond Bourse (SDB) officially opens its doors this week. Described as a ‘one-stop’ destination for over 65,000 diamond professionals, the newly opened SDB is a 15-storey complex, spread across more than 35 acres, and comprising over 7.1 million square feet of floor space. SDB is the world’s largest single complex, consisting of nine towers and containing an...

Koning Willem I College in north-east Brabant, Netherlands, offers a broad range of educational and integration programmes. In total, around 18,000 students take 250 courses at its 16 locations. A new location on Onderwijsboulevard in 's-Hertogenbosch was designed to be a model modern educational institution and this included its access control. Need for a modern locking solution The imposing new building has modern rooms that provide opportunities for consultation, collaboration in small and...

A key phase of work has been completed on the security and incident management solution protecting Berlin’s U-Bahn metro stations, operated by the Berliner Verkehrsbetriebe (BVG), Germany’s biggest public transport company. New features include detailed virtual mapping for faster incident detection and informed response, a renewed integrated vandalism management solution to help keep the network ‘graffiti free’, among other things, and re-designed controls to assist the...

Quanergy Solutions, Inc., a global provider of 3D LiDAR (Light Detection and Ranging) security solutions, was chosen by Vancouver International Airport (YVR) to analyse footfall and passenger journeys and ultimately improve passenger happiness. Quanergy’s solution surpassed the capabilities of existing solutions and delivered accurate, data-driven insights for enhanced operational efficiency, passenger satisfaction, and cost savings. Real-time alerts “Through the implementation of...

The major challenge that this power giant faced was major issues in their existing attendance management solution provided by a competitor. The issues included difficulties in managing shifts, resulting in confusion and errors in shift assignments. Additionally, the face recognition feature of the system experienced delays, pioneering to prolonged response times and potential discrepancies in attendance records. These challenges hindered operational efficiency, impacted employee productivity, a...

CyberArk, the identity security company announced that Glasgow Caledonian University (GCU) has selected the CyberArk Identity Security Platform to power its mission-critical identity and access management modernisation initiatives and improve security for its more than 27,000 staff and students. Protecting access The top-performing modern university in Scotland, GCU has campuses in the centre of Glasgow and London and is well known for its academic teaching and research programmes, especi...

As one of the main tourist destinations in the Caribbean, The Bahamas welcomes nearly seven million visitors every year. Unfortunately, the City of Nassau, the capital of the Bahamas, has seen increased crime in certain parts of the city over the last several years from pickpockets and vehicular crimes to armed robberies and kidnappings.   Policing, safety, and security Based in Nassau, the Royal Bahamas Police Force (RBPF) employs over 3,000 officers and provides policing, safety,...

Sandwell Aquatics Centre in Smethwick is a state-of-the-art leisure centre that originated as a purpose-built arena for the 2022 Commonwealth Games in Birmingham. The facility played host to the highest number of medal events compared to any other, showcasing both swimming and diving competitions. The newly constructed complex included a competition pool for swimming and diving, a temporary pool for swimming and para-swimming warm-up, and an area dedicated to dry-dive training. Reclaiming the...