Milestone Systems has unveiled the latest enhancements to its XProtect 2025 R3 and Arcules platforms, introducing new features designed to speed up investigations, bolster security operations, and streamline system management.
These updates are crafted to address the practical challenges faced by security professionals by enriching surveillance systems with greater intelligence, accessibility, and ease of management, all while retaining the flexible open-platform architecture that has earned Milestone widespread trust.
XProtect offers proactive monitoring capabilities
The latest update to XProtect Video Management Software (VMS) introduces the XProtect Remote Manager
The latest update to XProtect Video Management Software (VMS) introduces the XProtect Remote Manager, which provides comprehensive monitoring and management features.
These allow security teams to maintain system health and preemptively resolve issues before they disrupt operations, thereby reducing the need for time-intensive site visits.
Remote management, alongside enhanced monitoring of recording servers, empowers administrators to identify and rectify critical issues such as full databases or server health problems without requiring local access.
To enhance response times, event-based notifications keep teams updated through tailored email alerts when cameras, servers, or other components undergo status changes. This supports quicker responses across multiple elements, including cameras, recording servers, hosts, sites, services, devices, and camera components.
Enhanced video permissions control
The update also includes a refined video permissions control system, allowing for detailed management of video feed visibility. Site owners can precisely specify who is authorised to view specific cameras, thereby minimising the risk of unauthorised access.
Additionally, the new Role-based Access Control Permissions for access control systems enable administrators to limit the visibility and operations of access control units based on user roles directly within the XProtect environment.
This enhancement simplifies the management of integrated security solutions by eliminating the need for separate logins for third-party access control systems, thereby providing a unified interface.
Arcules platform boosts investigation speed and reliability
The Arcules cloud platform has received significant improvements that help accelerate investigations
The Arcules cloud platform has received significant improvements that help accelerate investigations, enhance detection accuracy, and offer greater deployment flexibility for cloud-based surveillance operations.
The new Multi-Camera Forensic Video Search feature allows security teams to analyse footage from multiple cameras simultaneously within a unified interface.
This capability is particularly useful for campus safety, emergency response, and traffic monitoring, as it facilitates quick tracing of movements and event reconstruction with complete multi-angle perspectives.
Further enhancing detection reliability, the Dual-Layer Motion Detection feature combines Arcules video analytics with on-camera motion detection. This integration ensures critical motion events are captured, with the capacity to store recordings in the cloud or on edge gateways. This feature is compatible with ONVIF M and T cameras in both cloud and edge gateway deployments.
Broader camera-to-cloud compatibility and secure external sharing
The update includes Extended Camera-to-Cloud Compatibility, which broadens support to devices with limited internal memory. This makes cloud video surveillance viable for a wider range of deployments, enabling the use of cost-effective cameras while preserving full cloud capability and deployment adaptability.
Additionally, the External Case Sharing feature offers secure, temporary sharing of video evidence with law enforcement, legal teams, and third-party investigators. External recipients can access shared Cases via secure links without an Arcules account, with access automatically expiring under preset permissions.
Overall, these improvements across XProtect and Arcules provide organisations with smarter search tools, more dependable detection, enhanced system monitoring, and secure collaboration features, thus safeguarding people, assets, and operations more effectively.
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