Milestone aggregates video analytics tools under a single user interface with XProtect Analytics Framework
Milestone aggregates video analytics tools under a single user interface with XProtect Analytics Framework

Milestone Systems, a leader in true open platform IP video management software, offers an analytics operating framework that is unique in the industry: XProtect™ Analytics 2.0. XProtect Analytics seamlessly integrates video analytics tools from different manufacturers under a single, easy-to-manage interface. This gives a powerful, future-proof framework for implementing and managing different video analytics applications that addresses some of the key industry issues such as the end user's need to easily correlate alerts between various analytics tools. Using the Milestone correlation tools, they can rapidly search across alerts and events to easily find relevant video evidence about security incidents from multiple sources.A combination of advanced analytic tools and optimized IP-based video technology based on the Milestone open platform, XProtect Analytics Framework enables video analytics at the edge (on camera) and at the server, minimizing processing power and adding value to archived video. With XProtect Analytics users can correlate events from generic tools such as license plate recognition, facial recognition and traditional real-time access control with alerts from video content analysis tools, such as object detection, etc. Users can build strong, accurate evidence by cross-matching events in real-time and from archived video.Integrating video analytics with open platform video management systems gives a flexible choice of hardware and software that greatly expands the potential for video analytics and increases the value of archived video. A true open platform solution, such as the Milestone Video Analytics 2.0 Framework, simplifies system operation by integrating a wide variety of video analytics products under one easy-to-manage user interface. This gives a powerful surveillance solution with a flexible IP video management system and a central console for operating, collecting and correlating events from multiple sources. Click here to view the framework in full Click here to view the screenshot in full

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Milestone XProtect™ Enterprise 6.5
Milestone XProtect™ Enterprise 6.5

Milestone XProtect Enterprise suits larger installations or multiple sites that need robust surveillance software with advanced management, flexible scheduling, fast searching, analysis, and integration with other systems - easy to install and easily scalable.Scalable solution: Support for unlimited servers, sites and clients allow you to design the system freely.Freedom to choose: Compatible with more than 400 different IP-based video cameras, encoders and selected DVRs from over 40 vendors.Dependable, robust and stable: Proven in operation at more than 35,000 customer installations worldwide.Use existing IP networks effectively: Use effective video compression (MJPEG, MPEG4, MPEG4 ASP, H.264 and MxPEG) and bandwidth optimized multi-streaming to leverage existing IP networks effectively.Cost-optimised archiving: Move your video data to more cost-effective storage media either locally or on the network.High performance: Achieved on standard computer equipment by utilising powerful multi-threaded technology.Flexible remote access: Reach your video surveillance data from any location at any time using a desktop computer, laptop or PDA.Open architecture: IP technology, a versatile API/SDK and support for industrial protocols (OPC Data Access) provides you endless integration possibilities with e.g. access control systems, alarms, gate barriers, etc.Licensing per video channel: Grow your installation along with your needs incrementally per camera.Export evidence material fast: Deliver authentic video proof to public authorities or use in internal investigations.Foreign language support: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Russian, Spanish, Swedish and Korean are available in the user-friendly Smart Client graphical user interface, online help function, installation procedures and some Remote Clients.

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Milestone releases XProtect Corporate 3.1 with enhanced GUI
Milestone releases XProtect Corporate 3.1 with enhanced GUI

Milestone Systems, the open platform company in IP video management software, today announces the release of XProtect™ Corporate 3.1 with a significant new version of the user interface: Smart Client 5.0. Ground-breaking functionality like the Sequence Explorer investigation tool and independent playback significantly increase efficiency in security operations and investigations.Milestone version 3.1 of XProtect Corporate is powerful IP video management software designed for largescale, mission-critical security implementations, supporting unlimited cameras, users and sites. This release includes streamlined and optimised installation procedures for easier deployment, Management Server Failover using Windows® Server Clustering, plus Windows 7 and Server 2008 R2 support.Watch a detailed introduction to the features and benefits of Milestone's Smart Client 5.0 released together with XProtect Corporate 3.1Even more important news about this release, however, is the innovative version 5.0 of XProtect Smart Client that takes a giant leap forward in usability and functionality. It is available in 20 languages including online help, which extends the software's ease of use around the world.Milestone XProtect Smart Client 5.0 also improves the user experience through an enhanced, adaptable interface that focuses on personalised usability and operational efficiency. The intuitive layout allows users to show only the dialogs preferred or needed for surveillance tasks, or hide them all for a pure full-screen mode of viewing, if desired. In addition to selecting controls on the fly, each user can choose to remove controls from the interface, so only the most relevant ones are displayed. This makes the system interface easier to understand and navigate - especially for new users.With this release, XProtect™ Smart Client features an industry first called Sequence Explorer that previews tiled video from recorded sequences or time intervals from multiple cameras. The Sequence Explorer displays a drag-and-throw wall of video preview images in thumbnails with smooth slider scrolling and easy selection of preview images for closer scrutiny of details. The Sequence Explorer is a powerful new investigation tool to browse through recorded video sequences to find incidents and evidence fast.Milestone XProtect™ Smart Client now also provides video overlay playback controls to view individual cameras in live mode. This means that operators can play back events on one camera without losing track of what happens live. This feature also works in the normal playback mode so operators can see recorded camera images in the view from different times. Overlay buttons can also be added on each camera to facilitate common actions such as triggering events and outputs, using PTZ, and other tracking tasks - all to improve surveillance effectiveness."XProtect Corporate 3.1 with Smart Client 5.0 offers innovative new combinations of tools for improving the user's experience and efficiency on the job, which translates to more rapid response and better security. Independent playback and the unique Sequence Explorer make investigations far easier than ever before, and the adaptable GUI in particular is a game-changer in the surveillance industry that operators at all skill levels will really appreciate," says John Blem, CTO and Co-Founder of Milestone Systems.XProtect Smart Client 5.0 shows up to 100 concurrent cameras in a single view with unlimited numbers of more via carousel and HotSpot windows. Customers can ramp it up with XProtect Smart Wall for large command centre installations, and add even more value through integrated solutions with other systems offered by Milestone Solution Partners.Milestone is revealing XProtect Smart Client in a webinar today at 9 a.m. Pacific Coast time, also shown at the Milestone Integration Platform Symposium that is being held in Hollywood, California. The webinar will be made available for viewing thereafter on the Milestone website.XProtect Corporate 3.1 with the new Smart Client 5.0 will be demonstrated live at the upcoming industry trade shows this spring around the world.

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Milestone Systems XProtect® Expert – Powerful control for advanced surveillance
Milestone Systems XProtect® Expert – Powerful control for advanced surveillance

Milestone XProtect® Expert is advanced open platform IP video management software (VMS) for medium and large installations. Its powerful central management interface allows large systems with multiple Recording Servers to be efficiently managed as one uniform system. Using scheduled and event-driven rules, it is easy to automate security actions and control external systems, reducing the amount of manual tasks. Ideal for daily users and operators who want sophisticated live monitoring, XProtect Expert features efficient alarm handling, multi-layered and interactive maps, and the ability to flag suspicious incidents for later review. Reduce total cost of ownership Central management: Centrally manage all aspects of the surveillance system, such as connected cameras, devices, storage and users from a single client interface Powerful management interface: A wide range of administration tools help ease the initial configuration and daily administration of large systems that are deployed across different geographical locations System Monitor: Gives instant feedback on system performance and enables proactive administration of the system Configuration reports: System integrators can document system delivery and provide a detailed listing of all configuration settings High-performance video recording 64-bit Recording Server: Users can run more cameras on fewer servers helping to save money on total system costs Unlimited system scalability: Full flexibility to add additional Recording Servers and expand the system Edge Storage with flexible retrieval: A redundancy option that ensures continuous recording of audio and video and allows users to control when recordings are retrieved from camera storage based on time schedules and events Versatile rule engine: Easily automate different aspects of the system, such as lights and doors, based on security events or time schedules, eliminating the need for manual control Real-time situational overview Alarm Manager: Single-point alarm function that provides a clear and consolidated overview of security and system-related alarms and gives instant access to cameras for immediate visual verification, decreasing the number of false alarms Bookmarking: Flag video sequences of particular interest and add descriptive notes, enabling users to easily share information and increase efficiency in investigating incidents Interactive maps: Gain a comprehensive overview of camera locations and layouts of an entire surveillance installation, allowing for quick detection of trouble areas

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Milestone XProtect Enterprise 8 IP video management software: Seeing is believing
Milestone XProtect Enterprise 8 IP video management software: Seeing is believing

Milestone Systems, the open platform company in IP video management software (VMS), presents XProtect® Enterprise 8. Setting the standard in IP VMS, XProtect Enterprise 8 is comprehensive, open platform IP VMS for medium and large-scale installations, primarily multi-site, multi-server deployments. The consolidated single-management interface provides a coherent and efficient way to view and control an unlimited number of cameras giving situational awareness for quick response and accurate investigation. Situational awareness: The Camera Navigator and other innovative features provide comprehensive visual verification of the entire surveillance installation. Scalable solution: Distributed master/slave servers support an unlimited number of cameras, servers, sites and users. Optimised performance: Expanded viewing, recording and storage possibilities increase the performance of hardware Quick and easy to set up and manage, XProtect Enterprise includes system configuration wizards and auto-detection of hardware to significantly reduce the time and cost of deploying large security installations. "XProtect Enterprise 8 features the Camera Navigator, an industry-exclusive innovation from Milestone," says Christian Bohn, VP of Product Management and Marketing. "Moving objects are easily tracked with the Camera Navigator for consistent and comprehensive visual verification to ensure easy object tracking in geographically complex security locations." XProtect Enterprise 8 provides situational awareness. Alarms are consolidated from all security devices and systems into the video-enabled Alarm Manager for immediate visual verification of alarms, which decreases the number of false alarms. Interactive, multi-layered maps provide a comprehensive overview of cameras and layouts of an entire surveillance installation for fast detection of trouble areas. Daily operations are easily executed through the XProtect® Smart Client that provides instant access to live and recorded video, with interface options in 26 languages. The XProtect Smart Client also comes with support for 64-bit operating systems to enhance performance of the system. It is delivered with the XProtect® Smart Client-Player, an intuitive video viewer for exported material from XProtect VMS systems. The open architecture of XProtect® together with the Milestone Integration Platform Software Development Kit (MIP SDK) brings endless possibilities to add functionality and create increasingly powerful, surveillance solutions. Milestone XProtect acts as the core of the system, providing the widest choice in third-party hardware components and integrations with other business systems: a foundation that is cost effective and flexible both today and tomorrow.

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Milestone-Agent Vi integration protects logistics perimeter
Milestone-Agent Vi integration protects logistics perimeter

Milestone and Agent Vi protect major logistics enterprise site against perimeter breaches Integrated with Milestone open platform VMS, the real-time alerts from Vi-System on Axis thermal cameras enabled a decrease in guards, cutting costs without lowering security. "We are very happy with Agent Vi's real-time video analytics solution. The seamless integration with our Axis thermal cameras offers excellent detection rates at all times of day, and in all lighting conditions... The real-time alerts generated by Vi-System and sent to the monitoring station have allowed us to decrease the number of security guards stationed around the perimeter, effectively cutting our costs without lowering our level of security."     Operations Manager            KDL Trans Product: Vi-System - Real-Time Video Analytics  Application: Security and Perimeter Protection Customer: KDL Trans  Location: Brussels, Belgium  Vertical Market: Enterprise Agent Vi Partners: Axis Communications - Cameras Milestone Systems - Video Management System (VMS)ESSC - Certified Systems Integrator ChallengeFounded in 1991, KDL Trans is a globally-oriented logistics provider that specializes in electronic and computer equipment, offering services such as air freight, ocean freight, packing, storage, customs brokerage, and more. The company is based out of a new 11,000 square meter facility close to Brussels airport, which offers easy access to important trans-European highways. The extensive facility is home to a fleet of some 100 trucks and vans, and includes a range of loading docks, storage warehouses and areas for sorting and other logistical activities. KDL Trans sought to provide the highest level of security at the new premises, and thereby offer the best possible service to their range of customers, comprised of both local and international high-profile businesses and organizations. Recognizing that the high value of the goods passing through the facility could attract intrusions by thieves, KDL Trans looked for the most effective way to undertake early detections of unauthorized people in their facility. KDL Trans sought a perimeter detection solution that connected with its monitoring station, to cut down costs associated with employing multiple guards stationed around the premises on weekends when the site is less busy.  SolutionAfter testing for an optimal solution, KDL Trans decided to deploy Vi-System - Agent Vi's real-time video analytics solution, with Axis cameras. The challenging environmental conditions, among them outdoor areas with natural vegetation, harsh weather and extreme changes in lighting, led to a decision to employ Axis thermal cameras, which eliminate these parameters to a large degree. Together with Agent Vi's analytics, the thermal cameras offer excellent range and deliver highly accurate detection results.  Specifically, the site's 8 Axis thermal cameras (AXIS Q1910-E and 1921-E) - which are strategically located around the building's perimeter - were enabled with Agent Vi's embedded video analytics component (Vi-Agent) to allow the following real-time detection rule to be active on each camera: Person moving in an area to detect and alert to unauthorized personnel entering the premises and moving freely in restricted areas. KDL Trans employs Milestone XProtect® Professional as their VMS recording and viewing application, which is fully integrated with Agent Vi's software. Therefore, events detected by Vi-System generate an alert which is displayed in the Milestone XProtect Smart Client. ResultThe deployment of Vi-System at the site has lifted the level of security by allowing the early detection of intruders entering the site. In fact, a number of perimeter intrusions have been picked up by Vi-System, and the lead time gained by these early detections enabled a more effective response by the security guards. Furthermore, the added layer of security offered by Vi-System has been instrumental in KDL Trans' efforts to build business relations with new and existing clients, as they can point to the superior level of security offered at their site. Jurgen De Laet, Operations Manager at KDL Trans, said that "We are very happy with Agent Vi's real-time video analytics solution. The seamless integration with our Axis thermal cameras offers excellent detection rates at all times of day, and in all lighting conditions." Furthermore, he commented on the return on investment enabled by Vi-System, saying that "The real-time alerts generated by Vi-System and sent to the monitoring station have allowed us to decrease the number of security guards stationed around the perimeter, effectively cutting our costs without lowering our level of security."Toon Eeckelaert, Co-Owner of ESSC, stated that: "We tested a range of solutions, including active infra red beams, radars and video analytics, to identify the best option for the site. We compared the products, level of security offered, added value and price. On all levels, video analytics had the highest score." As a certified member of Agent Vi's Channel Partner Program, Mr. Eeckelaert is familiar with Agent Vi. He commented that: "It's all about trust, experience and knowledge. We have found that Agent Vi has the highest level of professionalism for all three, compared to other providers."  Ariel Frischoff, VP Sales EMEA & APAC at Agent Vi said: "The installation at KDL Trans demonstrates the synergy of Axis thermal cameras with Agent Vi's video analytics, which provides the customer with some significant benefits. Firstly, the false alarm rate (FAR) is extremely low, due to the analytics software being more immune to environmental changes such as shadows, rain and snow, when using thermal cameras. Furthermore, the solution enables accurate detections at long distances without the need for expensive illuminators. KDL Trans was able to deploy a minimal number of thermal cameras to cover its entire perimeter, thereby providing the customer with the lowest cost of ownership compared with other surveillance systems."

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Milestone Systems Releases XProtect® 2014
Milestone Systems Releases XProtect® 2014

Milestone Systems, the open platform company in IP video management software (VMS), is announcing the release of the Milestone XProtect  2014 VMS product suite for partners and customers.  The XProtect 2014 product suite addresses the entire security market regardless of the size, complexity or location of the installation. The Milestone XProtect clients are also optimised and updated to take advantage of the new XProtect 2014 capabilities. XProtect 2014 introduces several new advantages* for Milestone customers and the Milestone partner ecosystem. New smart integration abilities The Milestone add-on product, XProtect Access Control Module 2014, makes it possible to integrate different access control systems within the same customer installation. XProtect Smart Client provides a consolidated interface for operating integrated access control systems with dedicated functions to effectively monitor access events, manually assist passages and conduct investigations of specific access points or cardholders. Intelligent video handling with metadata Milestone introduces an ONVIF (Open Network Video Interface Forum) compliant framework for handling and storing video-related metadata for its XProtect Advanced VMS Product range that includes XProtect® Corporate 2014 and XProtect® Expert 2014. Metadata is any data adding an information layer to video and audio streams. The metadata framework can enable new possibilities for high-level integration. Integrators can use metadata to interconnect with all types of IT systems. Milestone’s camera partners can use the metadata integration to support cameras with built-in analytics.    More efficient evidence handling workflow Video handling in XProtect 2014 is enhanced with new features to streamline the user experience. Several of these features using the metadata framework include: The Smart Search function utilises the motion metadata generated during the motion detection analysis in the recording server. By searching on this generated metadata, sequences with motion in specific areas of a camera view can be found quickly and accurately, reducing the time required to conduct manual investigations. Evidence Lock is a new function in XProtect 2014 VMS that secures the availability of video recordings for investigations, by allowing the retention time for selected video sequences to be extended beyond the defined retention policies. The Storyboard function turns video into evidence by documenting a sequence of events. Piecing together video sequences from multiple cameras into an structured flow makes object tracking easy for logical, objective and straightforward review. Extended system security A new security feature in XProtect is tiered administrator rights where administrative staff can be granted access to functions based on responsibility levels.  Dual authentication provides an option for an additional level of system security, where a log-in or access is successful only when a second user approves it. Ease-to-Use features for partners and end users New ease-to-use features in XProtect 2014 VMS are centered on both Milestone partners and end users to ensure a simple and optimised experience working with a Milestone solution. For example, the product upgrade processes are enhanced to reduce time spent on maintaining the system. End users will benefit from a new interactive map functionality in XProtect® Essential and XProtect® Express that provides a graphical overview of the entire installation. Tooltips and customisation possibilities are added to XProtect Smart Client to lessen the need for end user training. Video Push with GPS metadata in Milestone Mobile enables first responders and security personnel to use a smartphone as a mobile camera for video coverage of incidents not covered by stationary cameras. The GPS coordinates together with the video stream are pushed from the smartphone to the XProtect VMS system. Also of note is the Milestone Customer Dashboard, an online system monitoring service that enables Milestone resellers to obtain real-time system status of their customers’ installations. This enables proactive service to improve the customer’s experience.    Janne Jacobsen, Vice President of Professional Products Business Unit at Milestone Systems, says: “The 2014 update of the Milestone XProtect VMS suite reflects our dedication to provide solutions that are optimised for different market segments and customer needs. For small to mid-sized installations, the 2014 edition of the XProtect Professional VMS Product suite is focused on simplifying every step in the deployment and use of our products. The goal is to provide solutions that meet our customers’ demand for easy-to-use video solutions that are also cost efficient to install and grow.” Bjørn Eilertsen, Vice President of Corporate Products Business Unit at Milestone Systems, says: “I am very excited about this 2014 release and the possibilities it gives both our customers and partners. If you look at the major enhancements we have done to the workflow around evidence handling, one will find that the new Smart Search, combined with Evidence Lock and the new storyboarding capabilities, shorten the time dramatically for producing evidence material. To this, add the new security capabilities that will make our advanced VMS products even more attractive for large and high-security installations. And this is just half of the story! We have also taken the open platform to a whole new level, introducing ONVIF compliant support for metadata and a framework for integrating access control systems with our new XProtect Access Control Module. Both these initiatives empower our ecosystem of partners to develop new solutions and meet our customers’ needs.” The Milestone XProtect 2014 product suite is available now through the Milestone partner network. 

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Milestone presents XProtect Corporate 2013
Milestone presents XProtect Corporate 2013

Milestone Systems, the open platform company in IP video management software (VMS), presents its XProtect Corporate® 2013 R2. With this version of XProtect Corporate Milestone extends their offering of distributed security solutions by widening the array of products that can be interconnected with XProtect Corporate, while simplifying the licensing of its more advanced Milestone Federated Architecture™ concept. With support for an unlimited number of cameras, users and sites, XProtect Corporate offers a centralised, single-management interface for efficient surveillance administration including all connected devices, regardless of the size or distribution of the implementation. Milestone Interconnect™ provides a flexible way to gain central surveillance operation across geographically dispersed sites. It combines remote Milestone surveillance installations with the advanced surveillance functions of XProtect Corporate in one cohesive security solution. With the R2, Milestone strengthens its offerings of distributed surveillance solutions by including XProtect Expert, Milestone Arcus™ embedded solutions and Milestone Husky appliances to the list of products that can be connected to an XProtect Corporate system using Milestone Interconnect. The ability to detect incidents and remotely monitor interconnected sites from one central system reduces operational costs and the need for on-site visits. Intelligent video storage management makes optimal use of available network resources, as well as remote and central storage. “Covering the full Milestone XProtect product line, the Milestone Husky NVR series, plus appliances and cameras embedded with Milestone Arcus software, Milestone Interconnect offers ultimate flexibility in matching any need for functionality, system form factor or budget,” says Bjorn Eilertsen, VP Corporate Business at Milestone Systems. “This will allow our customers to truly grow with our solutions, where customers who initially have installed isolated XProtect VMS or NVR point solutions, or even embedded Milestone Arcus systems from any of our Milestone Arcus technology partners, now can interlink them by adding an operational overlay based on Milestone Interconnect and a central XProtect Corporate system.” In addition to the extension of the Milestone Interconnect offering, the use of Milestone Federated Architecture is now provided totally free of charge. This means that customers building federated systems with Milestone’s top range products XProtect Corporate and XProtect Expert can do so without the need to buy extra licenses. XProtect Corporate 2013 R2 is bundled with a new release of XProtect Smart Wall which gives seamless manual or rule-based display of any camera in a distributed setup. This includes integrated and interactive multi-layered maps, as well as a consolidated Alarm Manager for comprehensive overview and fast response. XProtect Corporate 2013 R2 is packaged with versions of three user interfaces, available in 26 languages: XProtect Smart Client 2013 R2, XProtect Web Client 2013 R2, and Milestone Mobile 2013 R2. In addition to the existing support for iOS and Android devices, Milestone Mobile now introduces support for devices running the Windows Phone 8 operating system, giving users an even wider choice of mobile devices to access Milestone video surveillance systems.

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Milestone takes openness to the next level with the Universal Driver
Milestone takes openness to the next level with the Universal Driver

Milestone Systems, the open platform company within IP video management software, has announced the release of the Milestone Universal Driver for fast, basic device support of IP network cameras in XProtect solutions. The Universal Driver matches the most standard video and audio streaming formats in the market, and it is available immediately.During more than a decade, Milestone Systems has developed device support for 650+ network hardware models from over 60 leading manufacturers - a key differentiator of the Milestone open platform that gives partners and customers the widest choice for best-of-breed solutions. The Milestone Manufacturer Alliance Partner (MAP) program ensures full innovative engineering expertise from the Milestone Device Team, and close collaboration for dedicated device support in XProtect video management solutions, providing users with such comprehensive functions as PTZ control, the ability to handle events and alarms, other device (Input/Output) connections, and much more."Milestone delivers a new device pack every two months and we have accelerated the device driver development over the years, continuing to offer the industry our software's complete support for the most network devices, with a guaranteed Quality Assurance process," explains Henrik Friborg, VP Strategic Alliances and Co-founder of Milestone Systems. "Yet demand has risen to such levels for integration with our platform that we could see the need for a Universal Driver for IP/network camera vendors who want a fast integration with basic functionality. This enables even more cameras in the global marketplace to operate with XProtect video management software."The new universal device driver is able to detect virtually any network camera responding to the ARP command (Address Resolution Protocol) for the Milestone platforms of XProtect Corporate and XProtect Enterprise. The Universal Driver matches the most standard video and audio streaming formats in the market, including JPEG, MPEG4, and H.264, plus 19 different audio codecs. The Universal Driver provides more basic camera functionality than the Milestone MAP-developed drivers, but as long as cameras operate with the listed codecs, video and audio streams are supported.The current initiatives in the security industry by groups like ONVIF and PSIA are working to agree on standards for surveillance hardware that relate to this area of development. Each camera manufacturer up to now has made products with different standards for interoperability. The Milestone Driver Team works diligently with these various standards today to ensure that XProtect IP video management software is interoperable with the different hardware models - and with a mix of these brands - so customers can manage surveillance installations with the full Milestone functionality and effectiveness."Milestone is a member of both ONVIF and PSIA and will naturally support the upcoming standards from both organisations," confirms Henrik Friborg. "For now, the Milestone Universal Driver addresses a need in the market for even more camera types to receive basic XProtect support, and the Milestone Manufacturer Alliance Partners will continue to receive the fully comprehensive, dedicated device drivers."

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Milestone now reads license plates with XProtect™ Analytics
Milestone now reads license plates with XProtect™ Analytics

Milestone Systems, a global thought leader and developer of open platform IP video software, has announced the release of XProtect Analytics License Plate Recognition (LPR) that transforms surveillance video into an effective and powerful business tool for improving customer satisfaction and loyalty, as well as protection of assets. XProtect Analytics LPR 1.5 is a system that detects, reads and stores license plate information from a digital video stream.  It is designed to control vehicle access, as in traffic surveillance and law enforcement, toll and parking management, gas stations, transportation or any other application and situation where there is a need for registration, recognition and detection of vehicle license plates. How it worksThe system receives video streams from a camera.  This video stream is analyzed, and license plates are automatically detected.  The license plate information is then checked against the system that determines which actions are initiated automatically, such as opening a gate barrier for specific cars or sending an alarm. XProtect Analytics LPR is operated with the user-friendly XProtect Smart Client interface that enables fast searches of the historical video data to find and match specific license plates.  The data can be searched based on a certain license plate text or by a wildcard combination, date, time, or simply by browsing through recordings. "The true value from video analytics is derived through a video management system like XProtect with an open framework that can correlate feed from multiple video analytics with different behaviours - regardless of whether the video content analytics are performed in a camera - at the edge - or server based," explains Eric Fullerton, Chief Sales & Marketing Officer at Milestone Systems.  "Best-of-breed analytics can be integrated with the Milestone open platform to allow a combination of license plate, facial recognition and object tracking, for example, from three different vendors to be used as one comprehensive solution."Customer scenariosCustomers can leverage the XProtect Analytics in multiple ways.  One example is improving the customer experience at hotels by allowing guests to pre-register and drive directly into the hotel's parking lot.  The guests will avoid the stress of arriving at the hotel and waiting in line to check in. The system is also a powerful tool in large privately run parking lots.  Regular visitors pay a monthly fee, whereas rare guests validate tickets at pay-and-display machines.  Using License Plate Recognition enables regular visitors to simply drive to the gate, which opens automatically when the license plate is recognized. In addition, the Milestone solution allows customers to build effective loss prevention systems, such as integration with the company's transaction system to detect and track cars that are leaving without paying.  This is an effective way to address problems with gas station drive-offs.  According to the National Association of Convenience Stores, gasoline theft is a $100 million-plus problem in the US, and one in every 3,300 fill-ups is gasoline theft. "XProtect Analytics is more than a loss prevention tool.  It is also an efficient way of improving customer service and ultimately increasing revenue.  For instance, gas stations can register a license plate to a company or individual's gas credit card.  The software recognizes the license plate and allows the customer to simply drive to the pump, fuel and go," says Jan Bjerring Aabyvester, Product Manager, Milestone Systems. At the recent 2008 IIPSEC show in the UK, Milestone was a finalist for the Best Software Product of the year for XProtect Analytics.

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Milestone offers Online Test Tool and XProtect Screen Recorder
Milestone offers Online Test Tool and XProtect Screen Recorder

Milestone Systems, the open platform company in IP video management software (VMS), has released Device Pack 5.4 for partners and customers using Milestone XProtect® surveillance solutions. This release announces the Milestone Online Test Tool for vendors to verify the compatibility of their hardware - including ONVIF standard specifications. In addition, Device Pack 5.4 informs about the Milestone Screen Recorder, which captures screen recordings from any Windows-based PC or point-of-sale terminal to help manage loss and fraud through monitoring the use of business systems and documenting customer transactions.Milestone Online Test Tool and trainingA key parameter of the Milestone VMS open platform is providing the widest choice in hardware for surveillance installations to ensure the right technology for each customer need and to make use of the latest innovations as they become available. The rate of new camera offerings increases continually, and Milestone Systems develops both dedicated drivers with full-featured interoperability and support for the ONVIF and PSIA standard specifications, which are in progress.The Milestone Online Test Tool for manufacturers helps speed up the delivery of XProtect compatible hardware to fulfill customer demand. Milestone Manufacturer Alliance Partners (MAPs) can test the full line of models in a series after Milestone has done an initial device's dedicated driver development and testing, or they may test their products using ONVIF-supported specs that have been developed by Milestone. On the Milestone website, the list of supported devices for XProtect software indicates when the interoperability has been tested by the manufacturer.Training in the Milestone Online Test Tool is also being provided for Manufacturer Alliance Partners, with the first session at the Copenhagen headquarters June 6-10. This training gives camera vendors the opportunity to learn how to best conduct a test and helps increase the quality of product support for customers using Milestone IP video management software.XProtect Screen RecorderThe Milestone XProtect Screen Recorder is a new product that captures screen recordings from any PC or point-of-sale system. It can help improve operational efficiency through auditing staff activities or assisting with training initiatives. It is easily installed, and the view recordings are managed by the XProtect software and fully synchronised with other video data."The XProtect Screen Recorder can be used in a wide range of industries. Users can easily create evidence - captured screen recordings of transactions provide accounts of fraudulent activities. They can increase productivity through monitoring critical activities to ensure operations are running efficiently. The Milestone XProtect Screen Recorder also helps manage staff by supervising multiple computer screens, and training can be improved by using the recordings to educate staff," explains Lars Gudbrandsson, Head of Product Management at Milestone Systems.1,000 compatible modelsA detailed list of the Milestone Device Pack 5.4 newly supported network hardware is available on the Milestone website. Within a total of more than 1,000 models that are now compatible with XProtect software, the new release includes support for devices from the following manufacturers: Axis, Arecont, Black, Canon, CBC, Hikvision, Hunt, Pixor, Toshiba, Panasonic, Pelco, Samsung, Toshiba Teli, Vivotek and Zylotech.

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Connect instantly to surveillance from any computer with XProtect® Web Client
Connect instantly to surveillance from any computer with XProtect® Web Client

In today’s connected world, security operators expect constant access to surveillance and the ability to take immediate action when incidents occur, even when they are away from their desks. Milestone Systems recognises this need and offers the new XProtect Web Client, a streamlined, efficient web-based interface for viewing, playing back and sharing video. Designed by Milestone, XProtect Web Client works with the entire XProtect video management software (VMS) product line. With no need to install additional software on the client computer, XProtect Web Client makes it easy to monitor XProtect systems anywhere from any Internet-enabled computer or device. XProtect Web Client features a landing page with an instant live overview of cameras and access to the most commonly used functions, making it quick to learn and simple to operate for users of all levels. While out of the office, security managers can easily use XProtect Web Client from all of the most common operating systems and web browsers to investigate an incident and tell the officer on duty to take action. If an incident has occurred, users can export a snapshot or video clip directly from the client. XProtect Web Client  is compatible with the following operating systems: Microsoft® Windows®, Linux and OS X® and the following web browser versions and higher: Microsoft Internet Explorer® 9, Safari® 5, Google Chrome™16 and Mozilla® Firefox® 11.

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Milestone XProtect 2016 VMS gives partners power and puts customers in control
Milestone XProtect 2016 VMS gives partners power and puts customers in control

XProtect focuses on partners’ needs The fast-paced changes in our world make short product development cycles a necessity. In response to feedback from the Milestone partner community, extensive enhancements have been made to XProtect software to allow for frequent product releases. Three core VMS product releases will be delivered every year in addition to the bi-monthly device pack releases for supporting third-party cameras. The multiple yearly release schedule will ensure that Milestone can rapidly respond to market demands, with a more frequent timetable enabling implementation of new features and enhancements to existing product capabilities within a very short lead time. The XProtect 2016 release is the largest-ever development effort for Milestone. Milestone has also created new beta-lab testing for Milestone Solution Partners (MSPs). This gives developers a first look at new integration options, new features in the VMS product suite and the possibility to engage directly with the Milestone development teams. This feedback contributes to further enhance the VMS and MSP integrations. “We are really excited to put even more focus on our open platform development partners, as we transition our product development to a partner and market-driven process,” says Bjørn Eilertsen, Vice President of Corporate Products at Milestone Systems. Milestone maximising VMS business value In continuation of Milestone’s ongoing commitment to maximise the business value of video management systems for partners and customers, the theme of XProtect 2016 is ‘In control like never before’. This highlights the partner and end user focus in this release. The user benefits: Improved System Performance –Hardware decoding with XProtect 2016 enables use of the latest 4K/UHD camera technology and improves video rendering performance dramatically. An extended system monitor gives real-time overview of system status to enable proactive service. New functions let users move devices between servers for seamless system expansions. “We are really excited to puteven more focus on our openplatform development partners,as we transition our productdevelopment to a partner andmarket-driven process” Optimised Incident Handling –Rich Smart Wall content from alarms, images, bookmarks, maps and more improve incident response time and operational focus.  XProtect 2016 is introducing Push Notification that notifies a remote user of an alarm (including instructions and video). Video can also be pushed from the mobile device’s own camera to XProtect, to share and document incidents wherever they are. Video Enablement - Milestone XProtect LPR and XProtect Access (formerly called XProtect Access Control Module) have been further improved. XProtect Transact 2016 for retail solutions has been further integrated with the XProtect Smart Client to make investigation of incidents more efficient.        For partners:                 Improved deployment and customer operations - License handling has been simplified to facilitate faster installation and easier updates. Off-line systems now have far more elasticity in licensing without needing to be online. Smart Connect makes it easy to set up mobile users. The Customer Dashboard online remote system monitoring enables proactive service by Milestone partners to ensure optimum operations, and this has been extended in XProtect 2016 with the ability to document maintenance history and system performance. Open platform architecture for expanding systems Because the Milestone VMS is based on open platform architecture with a focus on distributed systems, the capacity of a Milestone-based video system can be extended to cover thousands of cameras. Milestone Interconnect enables XProtect systems and Milestone Husky network video recorders be networked to form robust and reliable infrastructures. The user is able to start with a small stand-alone system and expand capacities as needed, seamlessly. “The numerous enhancements to XProtect 2016 let users harvest all the benefits of an easy-to-use, efficient video system that is able to upgrade for any future needs,” says Janne Jacobsen, Vice President of Professional Products at Milestone Systems.

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XProtect Enterprise 7.0 is feature-rich IP video software with ultimate usability
XProtect Enterprise 7.0 is feature-rich IP video software with ultimate usability

Milestone Systems, the open platform company for IP video management software, announces version 7.0 of XProtect™ Enterprise.  With a new administration interface and tools such as system configuration wizards, automatic device discovery, bulk maintenance options and much more, system operators can reduce both the time and costs of managing large security installations.Milestone XProtect Enterprise is a world-leading IP video management solution that handles unlimited numbers of cameras, servers, users and sites. Distributed server architecture optimises bandwidth usage, keeping video data traffic between all the elements to a minimum. Version 7.0 will provide security system administrators with significant improvements through an intuitive new Graphical User Interface (GUI) and a series of powerful tools for ultimate usability:System configuration wizards quickly set video quality, online scheduling, frame rates, storage, archiving schedules, and moreAutomated device discovery uses fast Universal Plug-and-Play (UPnP) and broadcast detection in addition to IP range scanningSmart bulk configuration options apply to both devices and usersAdaptable application behaviour guides novices and aids experts in optimisationsExport or import system and user configuration data for backups or multi-site cloningImport off-line configuration data including camera definitionsRollback to previous configurations is easy with automatic system restoration points"Several innovations and state-of-the-art features have been developed for this newest version of XProtect Enterprise to bring customers even better ways to manage video installations. For example, you can auto-detect, find and configure 100 cameras on the network in less than 2 minutes," states Christian Bohn, Head of Product Management at Milestone Systems. "That's an amazing time-saver for larger security systems, and only one of the many great administration tools available. In short:, it makes the security administrator's work fast, efficient and flexible."

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Milestone Care: A complete range of support services from Milestone
Milestone Care: A complete range of support services from Milestone

As we drive further into an interconnected world, security systems grow more and more complex and video surveillance is no longer just about protecting assets and people ­– it is becoming a critical operational aspect of many organisations. This means that customers require a system that can perform non-stop, at maximum efficiency. Moreover, with technological convergences, video security systems are more often integrated with other systems like access control to form advanced multifunctional systems. In this case, return on investment can only become a reality if the customers have the right level of knowledge in operating and coping with these complex systems. As the step towards achieving the goal of better system knowledge and guaranteed return on investment, we have introduced Milestone Care – a service offering that gives our customers an added layer of support to protect their security system. Milestone Care is a complete suite of operational maintenance and support services grouped into four different tiers enabling our customers to choose the support coverage that best fits their business needs, now and in the future. Amongst others, it includes a brand new e-care portal, online chat assistance, 24/7 direct email and telephone support and much more. To find out the right level of support you can offer the customer, here is a list of the different support tiers under Milestone Care: Milestone Care Basic – Support begins with Milestone Care Basic. Included with all Milestone products, this level of service gives access to online support resources and user forums. The tier includes access to service releases and device packs for updating camera drivers. Milestone Care Basic offers 30% credit when upgrading a current Milestone software product to the newest version of the same product, or when upgrading to a more advanced product. It is an easy-to-navigate system when looking for quick answers to the most frequently asked questions. Milestone Care Plus – Take the features offered in the basic package and add advanced system monitoring and system diagnostic options with the Milestone Customer Dashboard, this is what Milestone Care Plus offers. It is an online remote monitoring diagnostic service managed by a Milestone partner to do system health checks and resolve issues. This service level offers full investment protection with 100% credit when upgrading from a current Milestone software product to the newest version of the same product, or when upgrading to a more advanced product.  Milestone Care Premium – If the customer is looking for direct and prioritised support with email assistance, phone support and expert assistance 24/7/365 in their preferred language, then Milestone Care Premium is the right support tier to offer them. In addition to all the features of Care Plus, with this tier your customers can get prioritised handling within the committed response times with service level agreements, ensuring dependable and swift resolution of issues. The tier is ideal for customers with larger business-critical installations. Milestone Care Elite – Beyond the services listed above, this package provides a Milestone Technical Account Manager dedicated to the customer - the highest possible support level from Milestone tailor-made to fit the business needs. Prioritized handling and committed resolution times with service level agreements, ensures that any critical software issue is resolved promptly and professionally. Customers gain direct access to Milestone internal support systems, with deep insights into the workings of the VMS. This service tier is suitable for organisations operating mission-critical video surveillance installations. With four levels of support services, Milestone Care is a panoptic tool that can be offered to any Milestone end user irrespective of the Milestone XProtect® VMS product they use. Milestone Care suite of services is designed to maximise the value of Milestone’s products for customers through the entire lifecycle of their investment. Included in the Milestone Care portfolio is a wide range of operational and maintenance services that customers can take advantage of. Some key benefits are:  Committed response times – Milestone Care is not just about getting the system up and running, but also about making sure that the system performs and delivers as it should, with minimum interruption. Based on the response time commitments in the service agreements, for the respective Milestone Care tiers, the Milestone technical support team will be able to prioritise and resolve issues, reducing downtime and operational costs. Investment protection for the security system – With up to 100% credit available for upgrades and trade-ins, ongoing investment costs is something the customer does not have to worry about. 24x7x365 support – for business-critical security systems, that require dedicated monitoring, having round-the-clock support is essential. The option of having a dedicated product expert, just a phone call away means support is available at any time. The Milestone Care support team consists of fully trained product experts who can resolve issues and in some cases also offer support in certain local languages. The support team can help your customers’ needs are met throughout the product’s life cycle. 

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Milestone now reads license plates with XProtect™ Analytics
Milestone now reads license plates with XProtect™ Analytics

Milestone Systems, a global thought leader and developer of open platform IP video software, has announced the release of XProtect Analytics License Plate Recognition (LPR) that transforms surveillance video into an effective and powerful business tool for improving customer satisfaction and loyalty, as well as protection of assets. XProtect Analytics LPR 1.5 is a system that detects, reads and stores license plate information from a digital video stream.  It is designed to control vehicle access, as in traffic surveillance and law enforcement, toll and parking management, gas stations, transportation or any other application and situation where there is a need for registration, recognition and detection of vehicle license plates. How it worksThe system receives video streams from a camera.  This video stream is analyzed, and license plates are automatically detected.  The license plate information is then checked against the system that determines which actions are initiated automatically, such as opening a gate barrier for specific cars or sending an alarm. XProtect Analytics LPR is operated with the user-friendly XProtect Smart Client interface that enables fast searches of the historical video data to find and match specific license plates.  The data can be searched based on a certain license plate text or by a wildcard combination, date, time, or simply by browsing through recordings. "The true value from video analytics is derived through a video management system like XProtect with an open framework that can correlate feed from multiple video analytics with different behaviours - regardless of whether the video content analytics are performed in a camera - at the edge - or server based," explains Eric Fullerton, Chief Sales & Marketing Officer at Milestone Systems.  "Best-of-breed analytics can be integrated with the Milestone open platform to allow a combination of license plate, facial recognition and object tracking, for example, from three different vendors to be used as one comprehensive solution."Customer scenariosCustomers can leverage the XProtect Analytics in multiple ways.  One example is improving the customer experience at hotels by allowing guests to pre-register and drive directly into the hotel's parking lot.  The guests will avoid the stress of arriving at the hotel and waiting in line to check in. The system is also a powerful tool in large privately run parking lots.  Regular visitors pay a monthly fee, whereas rare guests validate tickets at pay-and-display machines.  Using License Plate Recognition enables regular visitors to simply drive to the gate, which opens automatically when the license plate is recognized. In addition, the Milestone solution allows customers to build effective loss prevention systems, such as integration with the company's transaction system to detect and track cars that are leaving without paying.  This is an effective way to address problems with gas station drive-offs.  According to the National Association of Convenience Stores, gasoline theft is a $100 million-plus problem in the US, and one in every 3,300 fill-ups is gasoline theft. "XProtect Analytics is more than a loss prevention tool.  It is also an efficient way of improving customer service and ultimately increasing revenue.  For instance, gas stations can register a license plate to a company or individual's gas credit card.  The software recognizes the license plate and allows the customer to simply drive to the pump, fuel and go," says Jan Bjerring Aabyvester, Product Manager, Milestone Systems. At the recent 2008 IIPSEC show in the UK, Milestone was a finalist for the Best Software Product of the year for XProtect Analytics.

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Milestone launches XProtect Mobile application for XProtect VMS users
Milestone launches XProtect Mobile application for XProtect VMS users

Milestone Systems, the open platform company in IP video management software (VMS), has announced the launch of XProtect Mobile, a new mobile application for XProtect VMS users. XProtect Mobile is specially designed for the XProtect VMS portfolio enabling users to effectively monitor their XProtect video from any place, anytime. Security personnel, business owners, residential users or video surveillance installers who need to monitor installations can now view Milestone XProtect video from anywhere on an Android™ smartphone or tablet with the new XProtect Mobile. Developed by Milestone, XProtect Mobile is a free application that works seamlessly with all recent XProtect VMS products.With instantaneous access to Milestone XProtect surveillance from any place around the globe via Wi-Fi, 3G or 4G connections, operators can view and play back video from cameras. XProtect Mobile provides increased flexibility for surveillance through: Setting up multiple servers and connecting to cameras from different sites Views taken directly from the XProtect Smart ClientControlling pan-tilt-zoom (PTZ) camerasDigital pinch to zoomTaking a snapshot of video and sharing it via email or MMSConstant access to view live video or to play back recorded video from anywhere With the ability to monitor installations on smartphones and tablets, Milestone customers can now view incidents, ensure areas are secure and take immediate action by visually verifying occurrences from any location. Milestone Systems has more than 100,000 customer installations worldwide, many with widespread areas that need monitoring."Let's say you want to maintain a visual of Building A when you are physically at Building D: with XProtect Mobile, you can simultaneously watch live video of both buildings on your phone. Or maybe you need to verify a shipment while you are away on business: XProtect Mobile lets you play back video of the arrival on your tablet. Or maybe you just want to monitor your house while you are on vacation. What's important to Milestone is ensuring you are always able to see what is important to you," says Christian Bohn, VP Marketing and Product Management at Milestone Systems.  Milestone XProtect products are designed with usability in mind. XProtect Mobile's unique, streamlined user interface has been specifically developed to consume a minimum amount of power and to fulfill surveillance needs when on the go.Starting December 1, XProtect Mobile is available for smartphones and tablets running Android 2.2 or higher, and works with all recent versions of XProtect IP VMS. It will be downloadable from the Apple® App Store in spring 2012 for iPhone® and iPad™. Mobile solutions for XProtect IP VMS surveillance platforms are already available now for iPhone, iPad and Blackberry® through Milestone Solution Partners Lextech Labs and MobiDEOS.

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Milestone announces XProtect Essential NVR
Milestone announces XProtect Essential NVR

Milestone Systems, the open platform company in IP video management software (VMS), is expanding its product line-up yet again, this time with a pre-loaded and easy-to-configure solution called XProtect® Essential NVR. The offering is a workstation computer from Hewlett Packard (HP) delivered with Milestone XProtect Essential video management software already installed. It is designed for the small business market, providing fast setup and ease-of-use, proven reliability, and guaranteed support.IP network technology is continuing to take hold in the physical security market, and to help people who are using analogue systems move to a network approach faster, Milestone will now offer their globally leading XProtect video management software in the easiest possible way: already installed on a computer workstation."Milestone is living up to its vision of driving the convergence to IP video surveillance: we are leaving no reason for people to buy analogue systems anymore. For small businesses, the choice couldn't be easier with this guaranteed best-of-breed combination from two world leaders," says Lars Gudbrandsson, Head of Product Management at Milestone Systems. "With our pre-loaded software, automatic camera detection, and video configuration wizards, the surveillance is up and running in no time at all."The cost and time of setting up the entire installation is minimal since the software is pre-loaded with all of the storage and technical IT configurations required. All that is left to do is camera configuration, which is a snap with the built-in wizards to guide swiftly through the process. In addition to the effortless setup, XProtect Essential NVR is very user friendly with a consolidated single-management interface and search tools that make the daily operations of video surveillance easier than ever.The HP workstation is pre-installed with Microsoft® Windows® 7 Professional and Milestone XProtect Essential VMS, ready to operate with 8 or 16 video channels and up to 5 concurrent users. XProtect supports the widest choice in network video camera and encoder brands and models, allowing a mix to fit different needs. Customers can efficiently transition from analogue to IP, continuing to use existing devices while blending IP security technology over time.Outstanding Milestone and HP reliability and support will be delivered from the following: Performance validated with rigorous testing Three-year worldwide on-site hardware warranty from HP Software support from Milestone Systems General availability and shipment to the European Union (EU) and European Free Trade Association (EFTA) member countries is scheduled for April 14th, with global availability rolling out in 2011. Milestone will continue to offer its entire line-up of software-only XProtect solutions, while this bundled hardware product represents the company's focus on reaching analogue users in the industry who are interested in moving to IP. Market analysts report that around 75% of surveillance system purchases were still analogue through 2009, and that IP solutions will increase to 50% by 2014. See the album with captions

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Milestone offers XProtect Go: IP VMS for free!
Milestone offers XProtect Go: IP VMS for free!

Milestone Systems, the global leader for open platform IP Video Management Software (VMS), offers XProtect™ Go free video surveillance software. With a wide set of features for one user to manage and view up to 8 cameras, XProtect Go is easy to learn and use - the perfect start-up product for small business and residential customers who want to secure their property with the advantages of top quality IP video surveillance. XProtect Go is available for free as a download from the Milestone Systems website.IP network video surveillance continues to gain ground as the technology of choice over analogue security products, and to help accelerate this trend Milestone Systems has launched XProtect Go as a free version of the company's world-leading XProtect IP video management software. XProtect Go has a wide set of fully functional features to let people discover the benefits of the Milestone open platform: it is flexible, scalable and future-proof. Designed for high-tech residences and small businesses, XProtect Go provides the opportunity for new customers to explore the leading IP video management software platform at no cost, with seamless upgrade possibilities to Milestone's premium products. "As a free version of our software, XProtect Go lets new customers check out our world-leading IP video management platform with no initial investment and an easy upgrade path to fuller versions of our products, including integrations with other security products," states Christian Bohn, Head of Product Management at Milestone Systems. "This initiative will reach a wider audience for IP video, strengthen Milestone brand awareness and drive new business for our international eco-system of authorised partners."Delivered with a Management Application in several languages, XProtect Go is easy to learn and easy to use, starting with an initial default view that can be customised. One user can manage up to eight network cameras, 4 USB/web cameras or analogue cameras connected via encoders. Live or recorded video can be viewed with archiving up to five days, and evidence exporting in AVI format with a watermark or for long-term storage on DVD. The XProtect Smart Client interface has 22 language options and such high-end features as Smart Search and Sequence Explorer. Website support will include Tips & Tricks, FAQ and an interactive user forum. XProtect Go can be downloaded at no cost from the Milestone website, with user registration required after 30 days, and re-registration on a yearly basis.

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New Milestone XProtect® Express – The fastest way to video enable your business
New Milestone XProtect® Express – The fastest way to video enable your business

XProtect Express-The fastest way to video enable businessesXProtect Express is a new addition to the diverse Milestone XProtect IP video management software (VMS) product line. With support for up to 48 cameras, XProtect Express is affordable VMS for small businesses, especially retail, that want to video enable their surveillance installation. Due to the open platform environment, businesses can seamlessly integrate solutions, building management systems and third-party applications directly into XProtect Express. If you currently have separate solutions that you want to video enable, XProtect Express is an easy way to integrate them and work with one common interface. It can also easily integrate into your current system to create a video-enabled solution. Flexible licensing options and open platform support ensure seamless upgrades and system expansions as security and business needs change. Endless integration possibilities: Customise and add video functionality to new or current installations by integrating third-party applications and business systems Ideal for retail: Optimise store operations with support for add-on products that link transaction data to video Future proof: Using Milestone's unified platform, integrated solutions can be developed and applied to premium XProtect products, making it easy to expand and upgrade your system according to your needs and budget Integration possibilities help solve any challenge  XProtect Express supports analytics and third-party integration through the Milestone Integration Platform (MIP). With a MIP plug-in integration you can directly embed applications such as Milestone Solution Partner (MSP) solutions and third-party business and security systems. Also, if you currently have a solution that you want to video enable, such as an access control system, XProtect easily integrates with your existing system to become the central interface. This enables you to monitor and control all of the unrelated systems in your surveillance installation, such as Physical Security Information Management (PSIM), point-of-sale (POS) and people counting, through the XProtect Smart Client. A unified client application is not only more efficient, it also requires less training for new personnel.MIP plug-ins are also automatically integrated into the XProtect Smart Client - Player. This ensures video evidence has the same features as the software, allowing public authorities and law enforcement to use the benefits of your integrated MIP plug-insApplication integrations are a cost-effective way to add additional functionality to your installation because all premium XProtect products support MIP. As you upgrade and expand your system, all of your plug-in integrations will seamlessly connect to your new system. Ideal for retail, add-on products optimise store operationsXProtect Express is the ideal platform for building flexible and scalable IP video solutions for a wide variety of businesses, including retail. It offers support for XProtect Retail and XProtect Transact, two companion products that efficiently monitor customers, transactions and merchandise to improve your bottom line. Both products link transaction data with corresponding video from relevant cameras, helping to verify transactions and reduce fraud. It is also easy to quickly export and distribute video and transaction evidence to authorities.XProtect Retail is an investigation tool for performing advanced data analysis. With search options, full video documentation and a set of pre-defined performance indicators, it is easy to maintain a comprehensive overview of store operations. XProtect Transact allows you to quickly perform a text-only search and view video sequences of specific transactions such as usage of gift cards, credit cards, coupons or when merchandise is returned.  

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CCTV software - Expert commentary

Six reasons security integrators should adopt cloud technology today
Six reasons security integrators should adopt cloud technology today

As technology advances, the world is becoming increasingly connected, changing the way users think about and interact with security systems, which continue to evolve across all verticals and applications. With this change comes new opportunity for security integrators; security systems are advancing, creating new needs for products and services — some of which can be met through the adoption of cloud-based service systems. Cloud technology is no longer a dreamt-up version of the future of security — it’s here. If you’re hesitant to make the move to the cloud, consider these six reasons to embrace this new technology now.Cloud technology has created an opportunity for integrators to offer managed services to their customers Increased RMR Cloud technology has created an opportunity for integrators to offer managed services to their customers, producing a new business model that generates more stable and predictable income streams. By offering managed services on a subscription basis, integrators can build a part of their business to provide recurring monthly revenue (RMR), allowing them to scale faster. This business model is especially beneficial for customers who prefer to pay a fixed monthly or yearly rate for services rather than a large upfront fee, which can help attract new business while growing revenue from current customers. Stickier customers Providing managed services fosters a more involved relationship between integrators and their customers, which can help boost customer retention. This is primarily the result of three factors. Firstly, customers who buy managed services are committed for a specified term, which helps develop an ongoing business relationship between them and the integrator. Secondly, providing managed services creates an opportunity for more customer contact — each interaction is an opportunity to build rapport and monitor customer satisfaction.While the functionalities of each system vary, their potential is evident in the cloud-based services available Third, customers who purchase managed services generally tend to do business longer than customers who purchase products or services individually; with the monthly purchase of their services on autopilot, customers get into the habit of receiving these services, which helps reduce the chance that they’ll cancel their subscription while also building customer loyalty. High gross profit margins Cloud managed services create an opportunity for a service and technology to be purchased together, helping to generate a higher gross profit margin from the beginning of the customer relationship. On an ongoing basis, cloud service platforms offer a new level of accessibility to integrators, helping to provide better insight on activity trends to identify opportunities to continuously grow their revenue through subscription-based streams. Easier to provide managed services Traditionally, serving more sites required integrators to hire more technicians to meet the needs of their growing customer base, but the cloud has helped overcome this demand. While the functionalities of each system vary, their potential is evident in the cloud-based service platforms that are available today. When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue The Avigilon Blue™ platform, for example, is a powerful new cloud service platform that helps integrators address the needs of their customer sites using fewer resources by offering the ability to administer system upgrades, fixes, health checks, and camera or system settings adjustments remotely.  The Avigilon Blue platform automatically sends, and stores video analytics highlights in the cloud, which can easily be accessed from any PC browser or mobile device. This data can be used to efficiently manage customer sites and maintain the health of those sites, helping to increase speed of service and expand the capacity to have more sites up and running. Cloud service platforms have the potential to revolutionise the security industry by providing new opportunities for integrators Not only does this help integrators scale their business faster, it creates an opportunity to provide added value to the customer at a lower cost as new upgrades and services come out. Proactively fix problems before they occur In addition to automating notifications and tedious maintenance tasks, cloud service platforms help provide integrators with the information and abilities they need to keep their customer sites running smoothly. When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue — possibly before the customer even notices a disruption in service. They can then identify the problem and determine whether it can be resolved remotely or requires a technician to be deployed. By having the capacity to pinpoint service needs and make certain adjustments via the cloud, integrators can streamline their customer service processes and lower their response times to provide better, more efficient service. Increased valuation of business Companies that utilise cloud technologies are experiencing as much as 53 percent higher revenue growth rates The ability of cloud service platforms to help integrators manage more sites remotely and expand their revenue through subscription-based streams offers a competitive business advantage. Security innovators have harnessed the power of the cloud to enhance integrator efficiency so that they can spare their attention, resources and effort for where it’s needed most. As a service that helps offer scalability and a high gross profit margin while requiring fewer resources to maintain customer sites, cloud service platforms have the potential to revolutionise the security industry by providing new opportunities for integrators that may ultimately increase their business valuation. According to a study by Dell, companies that utilise cloud, mobility, and security technologies are experiencing as much as 53 percent higher revenue growth rates compared to those who do not such technologies. Integrators who adopt cloud service platforms can benefit from numerous advantages — cost-saving maintenance capabilities, the potential to generate new monthly recurring revenue, and user-friendly design and data security — which make them a significant development within the industry as well as a potential lucrative new business model. The dream of cloud technology is no longer a distant idea of the future, it can become a present reality — and integrators who harness its power can reap its business benefits now.

Integrated security systems for medium and large-sized offices
Integrated security systems for medium and large-sized offices

If you’re responsible for a medium or large-sized office, it’s more important than ever that you have access to a means of ensuring people’s safety, managing risks and fraud, and protecting property. Any security system that you employ must therefore meet the most demanding commercial requirements of today’s offices, and tomorrow’s. This means thinking beyond a basic intrusion system and specifying a comprehensive solution that integrates smart features like access control, video management and intelligent video analytics. Because only then will you have security you can trust, and detection you can depend on. Reliable entry management Access control systems have been developed that guarantee reliable entry management for indoors and outdoors Access control is becoming increasingly important for ensuring the security of office buildings, but as the modern workplace evolves you’re unlikely to find a one-size-fits-all solution. Today, it’s commonplace to control entry to individual rooms or restricted areas and cater to more flexible working hours that extend beyond 9 to 5, so a modern and reliable access control system that exceeds the limitations of standard mechanical locks is indispensable. Access control systems have been developed that guarantee reliable entry management for indoors and outdoors. They use state-of-the-art readers and controllers to restrict access to certain areas, ensuring only authorised individuals can get in. With video cameras located within close proximity you can then monitor and record any unauthorised access attempts. The system can also undertake a people-count to ensure only one person has entered using a single pass. Scalable hardware components As previously mentioned, there is no one-size-fits-all system, but thanks to the scalability of the hardware components, systems can adapt to changing security requirements. For example, you can install Bosch’s Access Professional Edition (APE) software for small to medium-sized offices, then switch to the more comprehensive Access Engine (ACE) of the Building Integration System (BIS) when your security requirements grow. And, because the hardware stays the same, any adaptations are simple. APE’s ‘permanent open’ functionality allows employees and guests to enter designated areas easily and conveniently The APE software administers up to 512 readers, 10,000 cardholders and 128 cameras, making it suitable for small to medium-sized buildings. With functions like badge enrollment, entrance control monitoring and alarm management with video verification it provides a high level of security and ensures only authorised employees and visitors are able to enter certain rooms and areas. Of course, there will always be situations when, for convenience, you need certain doors to be permanently open, such as events and open days. APE’s ‘permanent open’ functionality allows employees and guests to enter designated areas easily and conveniently. Growing security needs You switch to the Bosch Building Integration System (BIS), without having to switch hardware (it stays the same, remember?). This is a software solution that manages subsystems like access control, video surveillance, fire alarm, public address or intrusion systems, all on a single platform. It is designed for offices with multiple sites and for large companies with a global presence. Bosch Building Integration System (BIS) manages subsystems like access control, video surveillance, fire alarm, public address or intrusion systems, all on a single platform The BIS Access Engine (ACE) administers up to 10,000 readers and 80 concurrent workplace clients per server, and 200,000 cardholders per AMC. An additional benefit to security officers is the ability to oversee cardholders and authorisations through the central cardholder management functionality and monitor all access events and alarms from every connected site. For consistency, multi-site cardholder information and access authorisations can be created on a central server and replicated across all connected site servers, which means the cardholder information is always up to date and available in every location. Intrusion alarm systems Bosch B Series and G Series intrusion control panels can also send personal notifications via text or email Securing all perimeter doors is vital when protecting employees, visitors and intellectual property. Doors are opened and closed countless times during business hours, and when intentionally left open, your office is vulnerable to theft, and the safety of your employees is compromised. For this reason, intrusion control panels have been developed with advanced features to ensure all perimeter doors are properly closed, even when the system is not armed. If a door remains open for a period of time (you can specify anything from one second to 60 minutes), the system can be programmed to automatically take action. For example, it can activate an audible alert at the keypad to give employees time to close the door. Then, if it is still not closed, it will send a report to a monitoring center or a text directly to the office manager, and when integrated with video it can even send an image of the incident to a mobile device. Customised intrusion systems What about people who need to access your building outside of working hours, like cleaning crews? Your intruder system allows you to customise the way it operates with a press of a button or swipe of a card. This level of control enables you to disarm specific areas, bypass points and unlock doors for cleaning crews or after-hours staff, whilst keeping server rooms, stock rooms and executive offices safe and secure. Bosch B Series and G Series intrusion control panels can also send personal notifications via text or email. You can program the panel to send you opening, closing, and other event alerts, which means you don’t have to be on-site to keep track of movements in and around your facility. Video management system A video management system will add a next level of security to your access control system Every office building has different video security requirements depending on the location, size and nature of the business. Some offices may only need basic functions such as recording and playback, whereas others may need full alarm functionalities and access to different sites. A video management system will add a next level of security to your access control system. For example, the video system can provide seamless management of digital video, audio and data across IP networks for small to large office buildings. It is fully integrated and can be scaled according to your specific requirements. The entry-level BVMS Viewer is suitable for small offices that need to access live and archived video from their recording solutions. With forensic search it enables you to access a huge recording database and scan quickly for a specific security event. For larger offices, embellished security functions for the BVMS Professional version can manage up to 2,000 cameras and offers full alarm and event management Full alarm and event management For larger offices, embellished security functions for the BVMS Professional version can manage up to 2,000 cameras and offers full alarm and event management. It’s also resilient enough to remain operative should both Management and Recording Servers fail. Large multi-national companies often need access to video surveillance systems at numerous sites, which is why BVMS Professional allows you to access live and archived video from over 10,000 sites across multiple time zones from a single BVMS server. When integrated with the BVMS Enterprise version multiple BVMS Professional systems can be connected so every office in the network can be viewed from one security center, which provides the opportunity to monitor up to 200,000 cameras, regardless of their location. Essential Video Analytics Video analytics acts as the brain of your security system, using metadata to add sense and structure to any video footage you capture If your strategy is to significantly improve levels of security, video analytics is an essential part of the plan. It acts as the brain of your security system, using metadata to add sense and structure to any video footage you capture. In effect, each video camera in your network becomes smart to the degree that it can understand and interpret what it is seeing. You simply set certain alarm rules, such as when someone approaches a perimeter fence, and video analytics alerts security personnel the moment a rule is breached. Smart analytics have been developed in two formats. Essential Video Analytics is ideal for small and medium-sized commercial buildings and can be used for advanced intrusion detection, such as loitering alarms, and identifying a person or object entering a pre-defined field. It also enables you to instantly retrieve the right footage from hours of stored video, so you can deal with potential threats the moment they happen. Essential Video Analytics also goes beyond security to help you enforce health and safety regulations such as enforcing no parking zones, detecting blocked emergency exits or ensuring no one enters or leaves a building via an emergency exit; all measures that can increase the safety of employees and visitors inside the building. Intelligent Video Analytics Intelligent Video Analytics have the unique capability of analysing video content over large distances Intelligent Video Analytics have the unique capability of analysing video content over large distances, which makes it ideally suited to more expansive office grounds or securing a perimeter fence. It can also differentiate between genuine security events and known false triggers such as snow, rain, hail and moving tree branches that can make video data far more difficult to interpret. The final piece in your security jigsaw is an intelligent camera. The latest range of Bosch ’i’ cameras have the image quality, data security measures, and bitrate reduction of <80%. And, video analytics is standard. Be prepared for what can’t be predicted. Although no-one can fully predict what kind of security-related event is around the corner, experience and expertise will help make sure you’re always fully prepared.

Five best practices for protecting video surveillance systems against cyber threats
Five best practices for protecting video surveillance systems against cyber threats

There’s no denying that cyber-crime is one of the biggest threats facing any organisation with the devastating results they can cause painfully explicit. Highly publicised cases stretching from the US government to digital giant Facebook has made tackling cyber security a necessity for all major organisations. The consequences of breaches have just become more severe, with new GDPR rules meaning any security breach, and resultant data loss, could cost your organisation a fine of up to four per cent of global revenue or up to 20 million euros. Cyber-crime potentially affects every connected network device. In the biggest cyber-crime to date, hackers stole $1 billion from banks around the world, by gaining access to security systems. It’s more important than ever for organisations to be vigilant when it comes to their cyber security strategy. To help avoid becoming the next victim, I’ve put together a five-point cyber plan to protect your video surveillance system. 1. Elimination of default passwords A small change to a memorable, complex password could have huge consequences for your business It is estimated that over 73,000 security cameras are available to view online right now due to default passwords. ‘Password’ and ‘123456’ are among the top five most popular passwords with a staggering 9,000,000 login details matching this description. Guessable passwords create an unsecure security system which can result in an easy way for hackers to gain access to your organisation’s data, making you vulnerable to a breach. A small change to a memorable, complex password could have huge consequences for your business. Removing default passwords from products and software forces individuals to think of their own to keep their data safe. If a password system is not provided by your organisation we recommend that your password uses two or more types of characters (letters, numbers, symbols) and it is changed periodically. 2. Encrypted firmware Encrypting firmware is an important part of any organisations overall security system. Firmware can leave an open door, allowing hackers to access your data. All firmware should be encrypted to reduce the possibilities of it being downloaded from the manufacturers website and deconstructed. If the firmware posted is not encrypted, there is a risk of it being analysed by persons with malicious intent, vulnerabilities being detected, and attacks being made. With i-PRO cameras and recorders, all firmware is securely encrypted to mitigate analysis There have been cases where a device is attacked by firmware vulnerabilities even if there are no problems with the user's settings, rendering it inoperable, and DDoS attacks being made on other servers via the device. With i-PRO cameras and recorders, all firmware is securely encrypted to mitigate analysis. There is also a possibility of being attracted to spoofing sites by targeted attack email and firmware being updated with a version that includes a virus, so firmware must always be downloaded from the vendor's page. It may also be advantageous to combine this with an imbedded Linux operating system which removes all unused features of the device, it can help to reduce the chances of malicious entities searching for backdoor entities and inserting codes. 3. Removing vulnerabilities within the operating systems Vulnerability is the name given for a functional behaviour of a product or online service that violates an implicit or explicit security policy. Vulnerabilities can occur for a number of reasons for example, due to an omission in logic, coding errors or a process failure. Network attacks exploit vulnerabilities in software coding that maybe unknown to you and the equipment provider. The vulnerability can be exploited by hackers before the vendor becomes aware. You should seek to minimise these issues by looking for a secure operating system which is regularly updated. Panasonic has developed Secure Communications, a platform and package to protect against video tampering, altering, spoofing and snooping As a provider of security solutions, Panasonic is taking a number of steps to ensure its consumers remain safe and secure. We have developed Secure Communications, a platform and package to protect against video tampering, altering, spoofing and snooping. We have combined with a leading provider of highly reliable certificates and technology for detecting and analysing cyber-attacks with its own in-house embedded cryptography technology, to provide a highly secure and robust protection layer for its embedded surveillance products. 4. Avoiding remote login using Telnet or FTP Telnet and FTP are a very outdated source of software which as a result means they lack built-in security measures Telnet and FTP are a very outdated source of software which as a result means they lack built-in security measures. File transfer protocol or transfer through cloud-based services means the files and passwords are not encrypted and can therefore be easily intercepted by hackers. An encrypted software removes the risk of files being sent to the wrong person or forwarded on without your knowledge. Telnet predates FTP and as a result is even less secure. Hyper Transfer Protocol Secure is a protocol to make secure communications by HTTP, and it makes HTTP communications on secure connections provided by SSL/TLS protocols. The major benefits of using this system is that HTTPS and VPN encrypt the communications path, so data after communications is decrypted and recorded. If recorded data is leaked, it will be in a state where it can be viewed. With data encryption, however, it remains secure and can even be recoded to storage. Thus, even if the hard drive or SD card is stolen or data on the cloud is leaked, data cannot be viewed. 5. Use of digital certificates Private and public keys are generated at manufacture in the factory and certificates installed at the factoryDigital certificates are intended to safely store the public key and the owner information of the private key it is paired with. It provides assurance that the accredited data from a third party is true and that the data is not falsified. It is beneficial for all data to be encrypted with digital certificates. Digital certificates are far safer when issued by a third party rather than creating a self-signed version unless you are 100 percent sure of the receiver identity. From April 2016, some models of Panasonic series iPro cameras come with preinstalled certificates to reduce the risk of interception and the hassle of having to create one. With i-PRO cameras with Secure function, private and public keys are generated at manufacture in the factory and certificates installed at the factory. As there is no way to obtain the private key from the camera externally, there is no risk of the private key being leaked. Also, certificates are signed by a trusted third party, and the private key used for signing is managed strictly by the authority. In addition, encryption has been cleverly implemented to reduce the usual overhead on the IP stream from 20% to 2%.