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Connect ONE's ERP: Boosting school emergency response

Connect ONE's ERP: Boosting school emergency response
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Summary is AI-generated, newsdesk-reviewed
  • Connect ONE ERP unifies school systems, enabling first responders efficient emergency access and control.
  • ERP enhances collaboration with law enforcement, boosting safety and swift emergency resolution.
  • GeoView integrates real-time mapping for efficient entry and control during school emergencies.
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The need for swift access to school facilities by first responders and School Resource Officers (SROs) during emergencies is crucial. Connect ONE® has introduced an advanced Emergency Response Platform (ERP) at no extra cost across all service levels. This platform allows authorised personnel such as first responders and SROs to manage cameras, unlock doors, activate functions, initiate lockdowns, and access recent activity logs efficiently.

Connect ONE ERP Integration

The Connect ONE ERP seamlessly combines various school systems into a single interface, eliminating the need for multiple site log-ins. This integration allows 911 and dispatch centers to gain viewing and access control capabilities over school systems, effectively assisting responders in times of critical threats. The cloud-based ERP provides a unique agency login with precisely designated permissions, ensuring first responders only access the customer locations designated by the security dealer.

Emergency Response Platform Functionality

“The Emergency Response Platform enables Connect ONE dealers to collaborate with local law enforcement, offering essential tools to efficiently manage and mitigate emergencies with potent information for security control,” stated Dan Simon, Technical Director at Connected Technologies. He added, “It enhances public safety while ensuring a lasting value service for customers.”

Real-World Application by Nightwatch Security

Nightwatch Security & Telephone LLC, based in Sedalia, Mo., has implemented the ERP in several large school districts that serve over 5,000 students. According to Jeff Kesterson, owner of Nightwatch, the platform simplifies updating proximity key fobs and managing access codes, accommodating changes in staff or permissions effortlessly. Before adopting the ERP, keeping up with staff modifications was cumbersome.

Streamlined Key Fob Management

The Sedalia Police Department highlights the platform's efficiency in managing key fob credentials, significantly reducing time previously needed for administration. Commander Joshua Howell, Operations Support Bureau at Sedalia Police Department, noted, “Previously, managing personnel credentials across multiple school systems was clunky. The ERP consolidates this process, allowing us to manage everything from one platform.”

Enhancements with GeoView System Mapping

In addition to basic controls, Connect ONE offers GeoView System Mapping, a comprehensive feature allowing real-time viewing and control of building layouts through Google mapping technology. Dispatch teams can now easily unlock doors for rapid entry by clicking on icons within GeoView’s interactive maps.

Additional ERP Features

  • A unified application screen for adding or removing access credentials for agency personnel from shared customer systems.
  • Profile templates that include predefined system codes and permissions for ease of addition by agencies.
  • The ability for dealers, rather than customers, to modify permissions to avoid misconfiguration.
  • Reviewable activity logs for agency personnel available to customers through comprehensive reporting and notifications.
  • Integration with extensive systems including intrusion, access control, video, fire, temperature, humidity, mass notification systems (MNS), environmental, and weather systems.

Connect ONE, through its unified ERP cloud management platform, is significantly enhancing school safety by simplifying access and boosting situational awareness.

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In an emergency, first responders, School Resource Officers (SROs) and responsible parties need to gain access to campus buildings to assess alerts and potential threats.

With Connect ONE®’s new Emergency Response Platform (ERP), included with any service level at no additional charge, first responders and SROs can view cameras, unlock doors and outputs, activate task functions, initiate lockdown and see recent activity.

Connect ONE ERP

Connect ONE ERP unifies multiple school systems into one interface without separate site log-ins

The Connect ONE ERP unifies multiple school systems into one interface without separate site log-ins. Integrators can offer 911 and dispatch centres viewing and access control of schools to assist responders during critical threats.

The cloud platform ERP provides a separate agency login with specific designated permissions for first responders, who can only see customer site locations shared by the security dealer.

Emergency Response Platform

“The Emergency Response Platform allows Connect ONE dealers to partner with local law enforcement by providing the tools they need to diffuse an emergency quickly and effectively with powerful information to view and control facility security,” said Dan Simon, Technical Director, Connected Technologies. 

He adds, “It’s a great solution to heighten safety and create safer experiences for the public, while ensuring you keep a customer long-term with a valuable service.”

ERP: Use-case in action

Nightwatch Security & Telephone LLC has executed the ERP at several of the area’s school districts

Nightwatch Security & Telephone LLC, Sedalia, Mo., has implemented the ERP at several of the area’s largest school districts serving more than 5,000 students.

Nightwatch Owner, Jeff Kesterson said it’s simple to update proximity key fobs and input agency officer’s access codes to stay current with staffing changes or modifications to permissions.

“First responders and SROs maintain access to schools with proximity access control key fobs, but staying current with staffing changes was unwieldy before the ERP,” said Jeff Kesterson.

Key fob credentials

The Sedalia Police Department, which has access to schools in the city, said the ERP is a huge timesaver for administering key fob credentials.

“Ease of administering credentials was important and adding or removing personnel from the system was clunky before the ERP. Instead of logging into all the school systems separately, we can look at everything in one place,” said Commander Joshua Howell, Operation’s Support Bureau, Sedalia Police Department.

Connect One’s GeoView System Mapping

Viewing and controlling options are also available via Connect One’s GeoView System Mapping

Viewing and controlling options are also available via Connect One’s GeoView System Mapping – a real-time Google mapping feature, which adds the capability of seeing floor plans of the building along with point and click control of doors and cameras.

Dispatch can easily respond to officers on-site and unlock doors for quick entry by clicking on GeoView’s map and door icon.

Other features of the ERP

  • A single application screen to add or remove agency personnel system codes/access credentials from shared customer systems.
  • System codes are included in profile templates, so permissions come pre-defined for simple additions by the agency.
  • Permissions may only be modified by the dealer to prevent misconfiguration; customers will maintain the ability to view the permissions without making changes.
  • Activity by agency personnel is reviewable by the customer in reporting and notifications.
  • Integrates with leading intrusion, access control, video, fire, temperature, humidity, MNS, environmental and weather systems.

Connect ONE and the ERP is the unified, cloud management platform for schools that’s making a difference with easier access while increasing situational awareness.

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Enhance school security with Connect ONE's Emergency Response Platform, providing unified access and control for first responders. Boost safety and efficiency with this streamlined school emergency management solution.

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