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Proofpoint boosts digital communications governance with AI

5 Sep 2024

Proofpoint boosts digital communications governance with AI
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Proofpoint, Inc., a cybersecurity and compliance company announced the general availability of its Digital Communications Governance (DCG) offering, bolstering its existing offerings in pace with the evolving modern data governance and enterprise archiving market.

DCG offering

The new offering helps organisations simplify the governance of communication data and provides security insights across all major digital channels for conducting risk.

It leverages artificial intelligence (AI) to surface key data insights, reducing false positives while facilitating high-efficacy information discovery and supervisory review.

Visibility challenges

The current data governance and compliance market has evolved from an archive and repository-centric approach to one that is centered on managing an ever-growing number of digital communication channels and collaboration tools.

This has created a complex challenge for organisations to gain visibility and context across more disparate data sources and threats than ever before, all while supervising employee behaviours, enforcing corporate policies, and meeting a growing number of regulatory mandates (e.g., FINRA, FCA, HIPAA, GDPR).

Unified security and compliance risk management

Proofpoint’s DCG offering leverages the company’s AI engine to create contextualised insights

Proofpoint’s Digital Communications Governance offering provides unified security and compliance risk management that helps organisations centralise all communications content, enforce proactive, adaptive data controls, and streamline e-discovery and supervision.

Proofpoint’s DCG offering leverages the company’s AI engine to create contextualised insights covering every channel and facet of communications data, maximising the efficacy of review by 84% or more when compared to alternatives.

Visibility and AI-driven insights

"With the rapid proliferation of digital communication channels and increasingly disparate data sources, organisations must consider how to effectively solve security and compliance challenges in a fast and high-efficacy way,” said Harry Labana, senior vice president and general manager of archiving, digital communications governance at Proofpoint.

"With significant consequences for non-compliance, Proofpoint’s Digital Communications Governance offering gives organisations the instant visibility and AI-driven insights they need to simplify the delivery of a modern, secure, and compliant environment where employees work and collaborate.”

Key capabilities and customer benefits

1) Comprehensive data governance over major communications channels across meetings, mobile, collaboration, emails, social media, voice, videos, and files:

  • Full fidelity, context-aware data capture across 80+ channels including mobile channels such as SMS, WhatsApp, and WeChat, as well as social and collaboration channels including Microsoft Teams, Zoom, WebEx, Slack, RingCentral, and YouTube.
  • Intuitive, native app-like communications and data review experience.
  • Real-time policy enforcement across social media to prevent reputational damage and compliance violations before they occur.
  • Advanced search that contextualises search types such as wildcards and emojis.

2) Fast response to real-time compliance risk with AI-assisted pre-review and post-review of communications data and content:

  • Increase alert relevancy and detect over 200 different risks ‘out-of-the-box' using industry-curated scenarios for any communication channel.
  • Perform AI-assisted review with easily configured models.
  • Quickly create and deploy policy-based custom models that address industry- and corporate-specific risks.

Protect event

‘Protect’ event series builds on Proofpoint’s industry recognition in compliance and archiving

The solution will be showcased at Proofpoint’s upcoming ‘Protect’ event series, which begins on September 10, 2024, in New York City. 

It builds on Proofpoint’s industry recognition in compliance and archiving, with Gartner® naming Proofpoint a Representative Vendor in the 2023 Gartner Market Guide for Digital Communications Governance.

Supporting quotes

“By 2027, 40% of enterprise customers will proactively assess workstream collaboration and meeting solution content for corporate policy and general business insights, up from less than 5% in 2023.” - 2023 Gartner Market Guide for Digital Communications Governance.

“By 2027, 65% of enterprise customers will combine supervision of text- and audio/video-based content to monitor communication governance, up from less than 15% in 2023.” - 2023 Gartner Market Guide for Digital Communications Governance.

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Proofpoint enhances digital communications governance by integrating AI to simplify compliance and improve security for organisations across multiple communication channels.

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