Milestone Systems has unveiled the latest enhancements to its XProtect 2025 R3 and Arcules platform, offering new features designed to streamline investigations, bolster security operations, and simplify the management of systems.
These updates to XProtect VMS and Arcules VSaaS aim to address the real-world challenges faced by security professionals, enhancing the intelligence, accessibility, and manageability of surveillance systems while retaining the open-platform flexibility for which Milestone is renowned.
XProtect introduces proactive monitoring
Event-based notifications provide customised email alerts to keep teams informed whenever cameras
The new XProtect Remote Manager introduces advanced monitoring and management capabilities that allow security teams to maintain system health and address potential issues pre-emptively, reducing the need for time-consuming site visits.
With remote management features and improved monitoring of recording servers, administrators can detect and resolve critical issues, such as database capacity and server health problems, without requiring local access.
Additionally, event-based notifications provide customised email alerts to keep teams informed whenever cameras, servers, or other components undergo status changes. This ensures faster response times across various components, such as cameras, recording servers, and services.
Securing access with granular controls
Video permissions control enables detailed management of video feed visibility, allowing site owners to determine precisely who can view particular cameras, thereby reducing the risk of unauthorised access.
Another key feature is the Role-based Access Control Permissions, which lets administrators restrict access control units according to user roles directly within XProtect. This integration provides a unified interface for managing security solutions without requiring separate logins for third-party systems.
Arcules enhances investigation and reliability
Substantial enhancements have been made to the Arcules cloud platform, which now speeds up investigations
Substantial enhancements have been made to the Arcules cloud platform, which now speeds up investigations, improves detection accuracy, and provides greater deployment flexibility for cloud-based surveillance operations.
The new Multi-Camera Forensic Video Search allows security professionals to analyse footage from multiple cameras simultaneously through a unified interface, aiding in effectively tracing movements and reconstructing events. This proves to be especially beneficial for areas like campus safety and traffic monitoring.
Dual-Layer Motion Detection fuses Arcules video analytics with on-camera motion detection algorithms to ensure important motion events are captured, with recordings securely stored in the cloud or on edge gateways. This feature is compatible with ONVIF M and T cameras and functions across both cloud and gateway deployments.
Sharing video evidence securely
Further updates include Extended Camera-to-Cloud Compatibility, which now supports devices with limited internal memory, making cloud video surveillance more accessible. External Case Sharing allows for secure, time-limited sharing of video evidence with law enforcement and other legal teams.
Recipients can access shared cases via secure links without needing an Arcules account, with access automatically expiring based on pre-set permissions.
The enhancements to XProtect and Arcules provide smarter search tools, more reliable detection, increased system monitoring, and improved secure collaboration features, effectively supporting organisations in safeguarding their people, assets, and operations.
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Milestone Systems announced the latest updates in XProtect 2025 R3 and the Arcules platform, delivering new capabilities that accelerate investigations, strengthen security operations, and simplify system management.
The latest releases for XProtect VMS and Arcules VSaaS address the real-world challenges facing security professionals by making surveillance systems more intelligent, accessible, and easier to manage while maintaining the open-platform flexibility that has made Milestone a trusted partner worldwide.
XProtect delivers proactive monitoring
XProtect Remote Manager introduces new comprehensive monitoring and management capabilities that enable security teams to maintain system health and respond to issues before they impact operations, eliminating time-consuming site visits.
Remote management, along with improved monitoring of recording servers, allows administrators to detect and resolve critical issues, such as full databases or server health problems, without local access.
Event-based notifications keep teams informed through customised email alerts when cameras, servers, or other components experience status changes, supporting faster response times across cameras, recording servers, hosts, sites, services, devices, and camera components.
Risk of unauthorised access risks
Video permissions control provides granular management of video feed visibility, allowing site owners to define precisely who can view specific cameras to minimise the risk of unauthorised access risks.
Another key feature is the new Role-based Access Control Permissions for access control systems, which allows administrators to restrict the visibility and operation of access control units based on user roles directly within XProtect.
By eliminating separate logins for third-party access control systems, this integration creates a unified interface for managing integrated security solutions.
Arcules platform delivers faster studies and enhanced reliability
The Arcules cloud platform receives substantial new enhancements that accelerate investigations, improve detection accuracy, and increase deployment flexibility for cloud-based surveillance operations.
New Multi-Camera Forensic Video Search enables security professionals to analyse footage across multiple cameras simultaneously in a unified interface. Teams can quickly trace movements and reconstruct events with complete multi-angle perspectives, proving especially valuable for campus safety, emergency response, and traffic monitoring.
Dual-Layer Motion Detection reduces the risk of missed events by combining Arcules video analytics with on-camera motion detection algorithms. This approach ensures critical motion events are captured, with recordings stored in the cloud or on edge gateways. The feature works with ONVIF M and T cameras across both cloud and edge gateway deployments.
Sharing of video evidence with law enforcement
New Extended Camera-to-Cloud Compatibility expands support to devices with limited internal memory, making cloud video surveillance accessible to even more deployments. Organisations can deploy cost-effective cameras while maintaining full cloud capabilities and deployment flexibility.
External Case Sharing enables secure, time-limited sharing of video evidence with law enforcement, legal teams, and third-party investigators.
External recipients can access shared Cases through secure links without an Arcules account, with access automatically expiring based on set permissions.
Keeping organisations, people, and assets safe
These updates across XProtect and Arcules deliver smarter search tools, more reliable detection, enhanced system monitoring, and secure collaboration features that help organisations protect people, assets, and operations more effectively.
