Robotic Assistance Devices unveils HERO security robot

Robotic Assistance Devices, Inc. (RAD), a subsidiary of Artificial Intelligence Technology Solutions, Inc., a pioneer in AI-driven security and productivity solutions, announced the development of HERO™ (Humanoid Enforcement & Response Officer), an advanced humanoid security robot engineered to further expand the physical forms in which RAD delivers safety and security functionality.

HERO joins the RAD hardware family that includes the award-winning ROSA™, RIO™, AVA™, TOM and ROAMEO™. HERO will make its public debut at ISC West in Las Vegas this April.

RADDOG LE2™ and ROAMEO

HERO, in development by AITX’s subsidiary Robotic Assistance Devices Mobile, Inc. (RAD-M), could be commercially available towards the end of 2025. HERO is powered by RAD’s hardware and software suite, as are the Company’s other mobile solutions, including RADDOG LE2™ and ROAMEO, via its RAD electronics vest and backpack.

This enables that RAD’s core software for SARA™, response options, and mobility functionality are fully compatible with all other RAD devices making start up time and operational effectiveness quick and easy for clients. 

AITX’s strategic goals

One of AITX’s strategic goals is to develop portable packs as shown on HERO and RADDOG

RAD-M is expected to bring HERO to market quickly, and at little cost, as the bulk of the software and has already been tested and proven on other mobile devices. 

One of AITX’s strategic goals is to develop portable autonomous packs as shown on HERO and RADDOG, allowing for cost-efficient development for new hardware.

HERO applications

HERO is designed to address the human preference of engaging humanoid-type form factors. While the balance of RAD’s product set are purpose-built devices designed to reduce human labour and increase cost efficiency for specific duties related to safety and security, HERO packages these functional abilities in a more approachable or intimidating, depending on what is happening, demeanour.

This form is expected to encourage high compliance with facility rules as well as provide additional de-escalation benefits that a non-humanoid form cannot offer.  

Around-the-clock security operations

HERO offers a reliable alternative by providing even, around-the-clock security operations

Human security officer roles are often underappreciated, poorly compensated, and carry an element of physical and verbal abuse risk. Compounded by rising labour costs, high turnover rates, and shortages of qualified security personnel have left many organisations struggling to maintain effective coverage. 

HERO offers a reliable alternative by providing consistent, around-the-clock security operations without the financial burden associated with staffing, training, and employee benefits.

AITX’s mission

“HERO is a continuation of AITX’s mission to improve safety, security and efficiency while under cost pressures, exactly as the market is demanding,” said Steve Reinharz, CEO/CTO of AITX.

“When ready for commercial deployment, we will have further solidified our offering as having unmatched utility through both our software and hardware.”

Technology built for real-world applications

HERO, like all RAD solutions, is being engineered to interact naturally with individuals

HERO, like all RAD solutions, is being engineered to interact naturally with individuals. Much like a human security officer, HERO can provide de-escalation through its presence and conduct, perform access control duties, issue verbal warnings, and escalate incidents as needed via its immediate connection through SARA (Speaking Autonomous Responsive Agent).

Furthermore, verified recipients of SARA telephone calls will be able to verbally direct HERO remotely. Its ability to process vast amounts of data in real time allows it to recognise potential threats and respond appropriately, significantly improving response times, reducing reliance on human intervention and lowering costs when compared to legacy solutions.

RAD’s extensive network of channel partners

Solutions developed by RAD-M are marketed and distributed by AITX subsidiary, Robotic Assistance Devices, Inc., and through RAD’s extensive network of channel partners.

This structure ensures that innovations like HERO reach a broad market efficiently, providing businesses and organisations with access to advanced, AI-driven security solutions backed by a trusted ecosystem of industry professionals.

Unveiling at ISC West 2025

Attendees will have the first opportunity to witness HERO’s capabilities in action and explore

HERO will be formally introduced to the security industry at ISC West, the premier security conference, taking place in Las Vegas from March 31 – April 4, 2025.

Attendees will have the first opportunity to witness HERO’s capabilities in action and explore its potential to reshape the security landscape. Further details regarding functionality, demonstrations and availability will be shared in subsequent announcements.

Security guarding and monitoring model