“If you want to be a winner, you need to stay sharp”, says EMEA Vice President, Malou Toft, as she announces a completely new organisation in EMEA, and continues: “Milestone Systems has high growth ambitions for 2019, so we are proud to announce a completely new organisation in EMEA. To stay on top, we need increased geo-focus in the region, even more community effort and stronger sales excellence to remain a winning team with exciting career paths for our talented employees and leaders”. Specialised and strategic sales The new organisation will help Milestone Systems’ community grow, also beyond security in verticals like retail, transportation and safe cities. The new EMEA organisation has three specialised sales areas and a strong consolidated sales & tech operation. Community Sales & Business Development is a new EMEA department with specific focus on specialised and strategic sales EMEA Channel Sales will be split in four new sales regions; North, Middle and South Europe as well as Middle East & Africa. EMEA Distribution & Emerging Markets will cover Milestone Systems’ emerging territories as well as select pan-EMEA distributors in order to strengthen the relationships and create more value. Local distributors will continue to be managed in the local countries. Community Sales & Business Development is a new EMEA department with specific focus on specialised and strategic sales where end user specialists, customised development, technology partnerships and key accounts will reside. Also new is EMEA Sales & Tech Operations, which will be the centre of excellence for Milestone Systems’ operations and supporting activities around customers and partners. EMEA Sales & Tech experts “To secure a strong local presence, I have full trust in our four new regional sales managers: Neil Killick will head up North Europe (UK, Ireland & Nordics). Michael Fontaine will head up Middle Europe (DACH & Benelux). Alberto Bruschi will head up South Europe (France, Italy & Iberia). Amine Sadi will head up Middle East & Africa. I am thrilled to have Christian Ringler as director for our new EMEA Community Sales & Business Development, Anders Johansson as director for EMEA Distribution & Emerging Markets, and Line Hjardemaal as director for EMEA Sales & Tech Operations,” says Malou Toft, and concludes: “This change is happening to bring us closer to our customers and partners by ramping up our community efforts. And we need deeper specialisation to continue to foster growth. I believe that everyone in the Milestone Systems community will experience positive effects from these changes”.
The Benelux (Belgium, the Netherlands and Luxembourg) market is responding so well to the Milestone Systems Community approach that the new Milestone Systems office in Breda, Netherlands marks the 10th regional office in the EMEA region. The facility is not only an office space for the ever-growing local Milestone Systems organisation, but it is also home to the third Milestone Experience center in this region. According to Country Manager Benelux, Michaël Fontaine, Milestone Systems has a strong foothold in the Benelux market and has seen high growth rates over the last 5 years. Safe Cities, Retail, Logistics and Transportation Due to the continuing growth of Milestone Systems activities in the Benelux region, a regional office was needed" “Due to the continuing growth of Milestone Systems activities in the Benelux region, a regional office was needed. The choice was made for Breda due to its centralised location, from which we can easily serve both the Belgian and Dutch markets,” says Michaël Fontaine. Milestone Systems focuses on selected verticals such as Safe Cities, Retail, Logistics and Transportation, making Michaël Fontaine confident about the future: “We’ve founded a solid basis for Milestone Systems in the Benelux market and looking ahead we intend to keep the growth rate and expect to accelerate further thanks to our community and dedicated channel approach.” Milestone Systems New Experience Center The New Experience Center showcases the power of partner community. The new facility in Breda also hosts the third Milestone Experience center in EMEA: “It is now the right time to take the Benelux region to the next level, and we cement that by investing in an experience & education center in the Netherlands. We welcome the entire partner community to use it as their extended sales and marketing arm, where we can demonstrate future proof solutions to decision makers,” says Raziel Bareket, Director North & South Europe, Milestone Systems.
Milestone Systems, a provider of video management software (VMS), is the chosen solution for protecting the Port of Antwerp, the second largest seaport area in Europe, covering more than 12,000 hectares, the equivalent of 20,000 football fields. Large areas like ports are very difficult to secure in a traditional way. Reporting incidents using only radio communications can lack information at an optimal level of detail and accuracy. It takes time for responders to reach incidents. Analogue video solutions have issues with very long distances, meaning video amplifiers must be used which lead to fragile and inflexible infrastructure. Milestone XProtect Corporate and XProtect Smart Client have enabled the port authorities to establish a central control centre with a consolidated view of the harbour. This enables rapid and relevant response to incidents, reducing the impact of incidents on assets and persons. Milestone steps in to ensure that this business-critical system in the port receives a high level of supportOpen platform technology The open platform technology pioneered by Milestone combined with the solution power of the Milestone Partner Community enabled the Port of Antwerp to choose the perfect infrastructure components and cameras for their challenges. Lenovo, Dell and multiple camera partners are elements of the solution. Thanks to the usability of network video, the port can utilise Milestone open platform for solutions that augment the already rich functionality of XProtect VMS. In addition to the infrastructure, the Port of Antwerp is taking advantage of Milestone Care Premium. Milestone Care is a complete suite of operational maintenance and support services grouped into four different packages, enabling Milestone customers to choose the support coverage that fits their exact need, now and in the future. With the chosen level of support, Milestone steps in to ensure that this business-critical system in the port receives a high level of support. Advanced security installation Furthermore, Milestone Professional Services has also been in play for this advanced installation, to guide and counsel the port on the best capabilities of the open platform VMS. This consultancy service ensures the port can adapt and expand this system as needed for an ever-expanding, always relevant surveillance solution. “We are extremely pleased to have been chosen by Port of Antwerp for their video safety system,” says Michaël Fontaine, Country Manager Benelux, Milestone Systems. “This is a clear testimonial to the solution power of XProtect and our open platform partner community. This has already been proven in a number of other ports worldwide, and now in the modern Port of Antwerp.”