Milestone Systems

BCD International, the global video data infrastructure manufacturer comprised of BCDVideo, Video Storage Solutions (VSS), and BCDOEM, announced its Harmonize iDRAC plug-in integration with Milestone Systems XProtect® video management software (VMS). iDRAC, which stands for Integrated Dell Remote Access Controller, is a health monitoring agent for secure remote and local server management, powered by Dell Technologies, that resides on BCD servers and appliances. BCD has taken the iDRAC service and tightly integrated it with XProtect® so that hardware events, notifications and alarms are now presented within the VMS. Now, end-users and system integrators can monitor iDRAC features, such as hard disk status, temperatures, fan speed and power supplies, through XProtect®. BCDVideo and VSS appliances will be available with the Harmonize iDRAC plug-in with XProtect® beginning May 2021. BCD Harmonize iDRAC API Continuing to expand its technological prowess from its foundation in 1999 as a provider of high-availability IT servers to Fortune 500 companies to the pioneering provider of purpose-built video appliances in the surveillance security market, BCD remains committed to delivering the best user experience and value to its customer base. BCD achieves this by adding integrations that are available only through BCD’s purpose-built appliances, as standard features on all of its related appliances. The Harmonize iDRAC plug-in for XProtect® is just one of the notable offerings under BCD’s Harmonize portfolio of software solutions. How the integration works is BCD’s Harmonize software suite ingests the iDRAC API and listens for specific events, such as drive failure, and shares this critical system information in real-time to operators. The integration ultimately empowers end-users and system integrators to be ahead of failures and proactively manage any server crashes that may happen. It also gives them insight as to how well or poor the server resources are being utilised by being able to monitor central processing unit (CPU) and random access memory (RAM) consumption. Milestone’s XProtect This has been the missing link for the complete visibility of the health of the Milestone solution" “The BCD Harmonize iDRAC plug-in with Milestone’s XProtect® software is a game changer,” said Andrew Hubble, Managing Director, APAC at BCD International. “BCD’s unique innovation completes the integrated relationship of the BCD appliance and the XProtect® software to provide the ability to receive alarms from both BCD’s appliance and Milestone’s software via the XProtect® graphic user interface.” “This has been the missing link for the complete visibility of the health of the Milestone solution. Additionally, the Harmonize iDRAC plug-in now gives users basic configuration of the BCD appliance along with Milestone’s software, providing better return on investment, competitiveness, and user experience for customers and their supporting system integrators.” As video is mission critical, there has been strong demand for remote server management and health monitoring technologies from a single application across the industry. Any issue that arises from the video surveillance platform should be handled with the same importance as a camera tamper event, a door forced the issue in an access control system, or complex analytics setting. Those events are immediately pushed to an operator. With the Harmonize iDRAC plug-in, operators using XProtect® will now be able to immediately see and respond to storage issues before failure or other catastrophic events occur via the same screen as they are live viewing the site.

With a solid COVID-19 continuity plan, a strong focus on people retention, and new ways of collaborating with partners, Milestone Systems achieved a net revenue of DKK 1 billion in 2020. Milestone’s net revenue amounted to DKK 1 billion in 2020, a decrease of 1% compared with 2019. The operating income (EBIT) was DKK 112 million, a decrease of 9%, reflecting the pandemic’s impact on sales, an increase in development capacity, and investments in new headcounts to fuel future growth. New ways to collaborate “Given the challenging situation of the pandemic, our annual result is a successful outcome, made possible by our people, without whom long-term sustainable growth would not be possible." "We quickly turned around how we manage the company and found new ways of supporting our network of partners. This resilience combined with the adaptability of our people and partners prepared us to face the new challenges,” says Chief Executive Officer Thomas Jensen, Milestone Systems. People First In 2020, Milestone’s People First approach was tested to its core. It was crucial for Milestone to avoid restructuring while supporting its people — keeping them motivated and feeling included as part of the team. To support this, Milestone launched the Grow Together program that focuses on mental and physical health and knowledge-sharing about exercise, food, and sleep. In addition, despite the COVID-19 pandemic, Milestone lived up to the ambition to invest in people and growth, increasing the number of employees by 69 to a total of 934 at the end of 2020. Increased support of partners The wide network of channel and technology partners is the core of Milestone’s open video technology platform. When the pandemic hit, Milestone optimized its support to help partners keep selling Milestone solutions. Product training went online with webinars attracting thousands of partners and, with the Milestone Care™ campaign, Milestone helped its partners to continue their business without having to be onsite with their customers. Future growth opportunities Looking ahead, Thomas Jensen expects challenges but also looks forward to Milestone’s continued growth journey. He concludes, “COVID-19 created a lot of uncertainty and unpredictability in 2020." "The pandemic is not behind us yet, and therefore we see challenges as well as opportunities ahead. But with our strong COVID-19 continuity plan, we are confident that 2021 will become another growth year for Milestone.”

MOBOTIX AG collaborates with Milestone to launch a new video management system. With this launch, both companies anticipate more synergy which will soon be reflected in a new software solution called MOBOTIX HUB. The new MOBOTIX Video Management System MOBOTIX HUB will be available in different versions. From an entry-level solution for smaller applications to enterprise solutions with an unlimited number of cameras, failover, and an even larger portfolio of analytics and integrations. Expanding opportunities MOBOTIX HUB is the next step in the evolving MOBOTIX strategy focusing on cyber-secure, high-end video solutions and will extend the current MOBOTIX solution portfolio including MOBOTIX Management Center and MOBOTIX CLOUD. "With this solution, we can increase and develop even more opportunities for our partners and customers thanks to the even more extensive integration options and the high scalability," says MOBOTIX CEO Thomas Lausten. "Regardless of the requirements, using the appropriate Video Management System will increase not only the performance but also the possibilities of the solution," emphasises MOBOTIX CTO Hartmut Sprave. "We can serve any key vertical market with our solutions and they each have very different demands with regards to video security software features and performance. The broad positioning is important for us since we are a solution provider. Only flexibility and versatility allow us to tailor solutions precisely to the individual requirements of our customers." Keeping pace with market trends   Video technology has evolved beyond purely security-focused requirements. Providing data for optimisation, analysis, marketing, and integration into other systems is now a day-to-day necessity. "As a technology company, we need to keep the pace of the growing and continually changing demands in the marketplace. MOBOTIX HUB is an important part of this strategy but we will also continue to support the integration with other VMS partners in order to ensure the best solutions for our customers based on their preferences," says Thomas Lausten.