Location monitoring and personal safety specialist, Vismo has announced that its app, Vismo App helped users during the recent protests in Portland, Oregon, by guiding them to safety in offices and hotels, after they had activated the panic button on their app, while on their way to or from their place of work. “Vismo is no stranger to being used to protect employees in potentially harmful situations,” said Craig Swallow, Vismo Chief Executive Officer (CEO), adding “And in the past few months our app has proved invaluable to users who were at risk of being caught up in some of the hundreds of protests that have taken place in Portland, and elsewhere.” Vismo App The Vismo App alerted security teams immediately, as soon as users pressed its panic button The Vismo App, used by staff of many FTSE 100 and Fortune 500 companies as a duty of care precaution by their employers, alerted security teams immediately, as soon as users pressed its panic button. The teams received the alert via text, email and an automated phone call, and quickly reacted to users’ situations, by using Vismo’s secure portal to identify a place of safety for them. In addition, the teams quickly received an audio clip, sent automatically from the users’ smartphones, which allowed them to get a clearer understanding of the situations at hand. Extensive deployment and use of app “In these instances, the safest places were hotels and offices unaffected, and likely to remain unaffected, by protests,” said Craig Swallow, adding “Security teams were able to monitor users’ movements and their precise location, and stay in contact with them throughout, from the moment they gave them advice on where to go until they had reached a place of safety. Then, until they reached home or work.” Although the Vismo App is used by staff of many large and medium size companies, typically in the oil and gas, healthcare and retail sectors, other employers who have achieved significant benefits include NGOs, whose staff and volunteers can work in extreme at-risk situations and media companies, whose reporters and camera operators can likewise be at extreme risk, in locations around the world. Key features of the Vismo App and portal Via the Vismo secure portal, security teams can place virtual geo-fences around areas of high-risk or safety Via the Vismo secure portal, and as part of its incident management capability, security teams can place virtual geo-fences around areas of high-risk or safety, depending on where app users are and/or will be. When users enter or exit these areas, the security teams will receive an automatic text and email alert of this movement, allowing them to take immediate and necessary actions to ensure the users are as safe as possible. To help identify potentially dangerous areas/neighbourhoods, organisations’ security teams can add points of interest (POI) to a map on the portal to help protect employees and denote safe places (e.g. approved hotels or office locations). Individual points of interest, POIs can be added by a team, to take account of specific areas which are relevant to the organisation. These POIs can include known high-risk areas and safe havens. Reliable and efficient way of mass communication Vital information can be communicated to app users to avoid troublesome areas or guide them to a safe destination. Vismo provides organisations with a reliable and efficient way of communicating with any number of employees, for example during an unfolding unstable situation in a specific geographic area by providing mass notification service. These notifications can include a personalised message with response options to quickly see if anyone requires assistance. Notifications can be sent via text, email, in-app and an automated phone call, which can be set to loop continuously until a response is received.
Vismo, global tracking specialist has appointed lone worker industry expert Craig Swallow as CEO, with a focus on developing the company into a globally recognised brand for locating, monitoring and protecting international, local and home workers. With more than 18 years of specific experience and focus in the lone worker security industry, Craig brings to his new post wide ranging knowledge in lone worker service innovation, marketing, business strategy and sales growth across continents. Lone worker space He took his previous company, SoloProtect, from a wearable device idea in the UK to sales in excess of £8m, “Focusing on international growth, customer value and product innovation,” he says, adding, “I believe Vismo is exactly the right opportunity I was looking for to step up and develop a broader range of offerings for a much wider international reach." Vismo is well placed to grow and continue its innovation in the global traveller and lone worker space" "With a client base featuring many of biggest names in the Fortune 500 and FTSE 100, a proven track record globally and its own deep knowledge of tracking technology, Vismo is well placed to grow and continue its innovation in the global traveller and lone worker space.” Lone worker monitoring That innovation includes the Vismo Global Traveller App, inclusive of lone worker monitoring, Vismo’s incident management and mass notification offerings, all of which are available anywhere in the world via the company’s secure portal. Tim Williams, Founder and Chairman of Vismo, says, “As someone who was one of the original creators of the lone worker market in general and oversaw its development for a number of years, Craig is a great addition to our team. We look forward to working with him to help us consolidate and expand our position in North America, the UK and the rest of the world as we help clients meet their duty of care towards their employees wherever they are travelling or working.”
The reissue of BS 8484 is key in helping specifiers benchmark a quality solution SoloProtect has become the first lone worker solution provider to be audited and approved by the NSI (National Security Inspectorate) against the updated version of BS 8484. Published in August this year, BS 8484:2016 is the latest version of industry’s Code of Practice for lone worker services. The Sheffield-based lone worker company, proudly manufactures the Identicom lone worker device in the UK and manages its clients’ lone workers through the only lone worker dedicated, EN 50518 accredited Alarm Receiving Centre in the country. Benchmark of credible solutions BS 8484 remains the benchmark for credible lone worker solutions in the UK, however, BS 8484:2016 is the most expansive and detailed version of the standard yet, and supersedes BS 8484:2011, which will be withdrawn on 28 February 2017. SoloProtect, a long term lone worker device manufacturer, solution provider and Alarm Receiving Centre (ARC) Operator in the lone worker market, were previously approved against BS 8484:2011. On 2nd November, the company successfully passed the strict auditing process and in doing so became accredited to BS 8484:2016 for NSI Guarding Gold and ARC Gold. The reissue of BS 8484 is key in helping specifiers benchmark a quality solution, it will drive suppliers to provide greater transparency, a better service and provide more encompassing information for emergency services handling a genuine ‘Red Alert’ situation. The offshoot of this, and most importantly, is that it will ultimately provide a safer solution for lone workers and their employers. Only BS 8484 approved supplierscan escalate a lone worker alarmto the Police via a URN (UniqueReference Number) The standard also serves to drive organisations involved in the supply of lone worker solutions, to deliver a clear level of service provision across all component areas of the solution – including the organisation’s structure and governance, the lone worker device or application, and the Alarm Receiving Centre (ARC) supporting the lone worker alarms. A new section on ‘end to end’ service ensures the supplier defines how elements of their solution interplay. Response to emergency situations The response a lone worker solution is able to elicit for emergency assistance is fundamental. Only BS 8484 approved suppliers can escalate a lone worker alarm to the Police via a URN (Unique Reference Number). The Police can issue a URN to the ARC, this allows the latter to request a Level 1 – Priority Response on behalf of a lone worker, where appropriate; this is basically a speed dial from an ARC, into a specific police force control room, which sidesteps the central 999 system – saving valuable time during a ‘Red Alert’ situation. The updated standard delivers superior supplier transparency; the new guidelines outline the required process an ARC should follow during a genuine ‘Red Alert’. This includes guidelines that any authorised device or app, from the initial button press to the alarm connection at the ARC, achieves an effective activation message and call, within 30 seconds. Along with this, all suppliers will now be required to report a number of ARC statistics to their customers on a monthly basis. The reporting of this kind of data has not previously been common practice and therefore, represents a huge step forward for any lone worker customer looking for increased transparency on how their lone worker solution works. It also allows clear and reliable parameters on which to judge, and compare performance relating to the ARC solution component of any lone worker solution. "Being audited and accredited against BS 8484:2016 is really important step for credible lone worker suppliers in the UK" Enhanced transparency As a result, the latest version of BS 8484 will continue to drive credible suppliers to deliver greater transparency to lone worker specifiers; both in terms of being able to demonstrate a clear return on investment, but also to ensure the highest quality and fastest response to an incident is fully managed by the solution supplier. The standard also further promotes the likelihood that a lone worker requiring assistance, gets necessary and timely support, but also gives an employer looking to implement a new, or to evaluate an incumbent solution, a clearer mechanism for judging between BS 8484 accredited, lone worker solutions. The SoloProtect ARC is operated by a highly skilled team; there are over 75 years of relevant experience shared between the ARC Operators and Managers, and all personnel are trained and equipped beyond the requirements of the standards complied with. The aim is to achieve zero downtime in the ARC, meaning a SoloProtect ARC Operator will maintain total support to your lone workers, with minimal disruption to 'Red Alert' handling, should the worst occur. Craig Swallow, Managing Director of SoloProtect UK commented: ‘Being audited and accredited against BS 8484:2016 is really important step for credible lone worker suppliers in the UK. We’re delighted to be the first company to go through the process with the NSI, and we continue to be passionate about offering the best service to our customers, and safer lone working for all SoloProtect users’. Save
The BSIA guide highlights the importance of lone worker safety and explains how lone worker devices are helping to keep employees safe The British Security Industry Association (BSIA) has launched a guide to lone worker services for the retail sector. The guide, aimed at employers and stakeholders in the retail sector, highlights the importance of lone worker safety and explains how lone worker devices are helping to keep employees safe. Importance of lone worker safety More than six million people in the UK work either in isolation or without the safety net provided by direct supervision, often in places or circumstances that put them at potential risk. A wide variety of organisations and industry sectors employ people whose jobs require them to work or operate alone, either regularly or occasionally. Almost by definition, lone working can be both intimidating and at times dangerous, so the protection of lone workers involves a twofold approach; not only to provide safeguards, but also to offer reassurance to the people involved. In the retail sector, the 24/7 nature of many roles means that there are risks faced by employees, particularly those that work late at night or receiving deliveries early in the morning. Lone worker protection solutions With an ever increasing number of lone workers operating in the retail sector, it is important for employers to be aware of their responsibilities. Craig Swallow, Chairman of the BSIA’s Lone Worker section, explains: “Employers in the retail sector have a legal obligation to ensure the safety of their lone workers. This includes ensuring a risk assessment is carried out and that strategies are implemented to provide a safe working environment, including their approach to/from their place of work. Furthermore, employers must ensure that lone workers have the relevant resources, training and information to work on their own safely and that there are procedures to deal with a lone worker having an accident or being on the receiving end of verbal or physical abuse.” "The guide provides information on what constitutes lone working, how lone worker protection solutions work and the importance of British Standard BS8484” “I’m really pleased to see the publication of this valuable guide; the retail sector is a vertical market where there are many types of lone workers facing risks of verbal abuse, physical abuse as well as slips, trips and falls. The guide provides useful information on what constitutes lone working, how lone worker protection solutions work and the importance of British Standard BS8484” adds Swallow. Basic guidelines The guide also outlines what to look for when choosing a system, suggesting that employers look for systems that offer: Device or smartphone applications certified to BS8484 A supplier who can prove that they are certified to BS8484 through audit Monitored by an Alarm Receiving Centre certified to BS8484 (part 6) and BS5979 (Cat II) or BS8591 or EN50518 Solutions that fit the lone working application and risk profile of your workforce Members of the BSIA’s Lone Worker Section will be exhibiting the latest in lone worker protection technology at the Safety and Health Expo, part of the Protection and Management Series, at London’s Excel from 21st – 23rd June.
BSIA promotes the importance of quality as a key consideration when procuring security products or services The British Security Industry Association (BSIA) is looking forward to the security industry’s flagship event, IFSEC International. In just under two weeks’ time, some of the world’s leading security brands will converge on the show floor at London’s ExCeL for three days over the 21st - 23rd June. This will be the third year running that ExCeL has hosted IFSEC; the addition of some exciting new features look set to make 2016 another record-breaking year. The inclusion of a dedicated ‘Smart Zone’ complete with a replica ‘Smart Home’ will showcase some of the innovative solutions that the industry is developing, highlighting the vital role that security systems and services play in building automation. The inaugural ‘ARC Village’ will also provide an incisive platform for the UK’s Alarm Receiving Centres to showcase their technical expertise and services, whilst giving visitors the opportunity to discuss their requirements in a relaxed and informal setting. Quality and security As in previous year’s, the BSIA will be located on stand B1700, promoting the importance of quality as a key consideration when procuring security products or services and encouraging security buyers to begin their IFSEC journey with the BSIA. The Association has plenty of activity taking place on its stand, including the launch of the preliminary findings of a White Paper due to be released in early July and the unveiling of a new brand for the Association’s Export Council. A key function of IFSEC International is to provide both security buyers and industry colleagues with access to education and thought leadership. This year’s busy programme of seminars and debates will feature many of the BSIA’s staff and member experts, providing a wealth of expertise across a wide spectrum of industry topics. James Kelly, Chief Executive of the BSIA, commented: “IFSEC continues to be an important part of the BSIA’s events calendar and I’m delighted that we will be joining many of our industry colleagues on the show floor again this year. IFSEC provides the BSIA with a great opportunity to forge new relationships with industry practitioners, as well as to engage with existing industry stakeholders in order to reinforce the BSIA’s position at the heart of our vibrant and diverse industry.” BSIA member’s exhibition Many of the BSIA’s members will be exhibiting at IFSEC International this year, including: Eaton Security – Stand G180-200 Eaton Security will be showcasing recently launched products including: 2 way radio keypad, flush keypads, internal and external sounders; introducing their generation 2 control panels with app and cloud connectivity and functionality, and their 100% radio offer. Eaton’s broad offering of safety solution products will also be demonstrated on their stand. Guardian24 – Stand E265 Guardian24 will be demonstrating its range of lone worker safety devices, apps and mobile phone solutions throughout the show. For Guardian24, IFSEC provides them with a unique opportunity to meet with security professionals from across the UK and internationally, and demonstrate to them their range of products in a pressure-free environment. IFSEC provides the BSIA with a great opportunity to forge new relationships with industry practitioners, as well as to engage with existing industry stakeholders Kings Security Systems – Stand B805 Kings Security is an integrated systems house providing turnkey solutions across a diverse range of market sectors and has been trusted to protect people and property for over four decades. Kings will be showcasing their wide range of solutions at IFSEC, from electronic security, fire systems, lone worker and physical security. OPTEX – Stand E600 OPTEX will be showcasing its latest sensors and solutions for intrusion, tailgating and piggybacking detection as well as a people counting sensor for measuring occupancy levels. OPTEX will also be launching a new generation laser scanner at IFSEC, the REDSCAN RLS2020 series. “IFSEC 2016 will be a great opportunity to showcase how OPTEX’s sensing solutions integrate with complementary technologies and management software platform to deliver a reliable security system to the customers” says Ricky Miwa, Managing Director of OPTEX EMEA Headquarters. TDSi – Stand F1200 TDSi will be showcasing its full range of integrated security systems at IFSEC International 2016. Amongst the products on display will be TDSi’s new range of readers, along with the new version of its EXgarde 4.5 Access Management and Integrated Security Systems Management Software. The TDSi team will be on hand throughout the event to discuss its products and services with visitors, offering advice on specific security needs and guidance on the best use of the latest security solutions for all applications. WebWayOne Ltd – Stand F1250 WebWayOne will be launching a range of new signalling products and services at IFSEC 2016. They will be showcasing new signalling solutions which enable installers to implement Grade 2, 3 and 4 systems more easily than ever before. They will also launch new services for installers and ARCs to supply to end users. On the stand will be demonstrations of all systems. Members of their Senior, Sales and Service teams will be available every day to discuss how these solutions benefit end users, installers and ARCs. Members of the BSIA will also be exhibiting in the Safety and Health Expo which runs alongside IFSEC as part of the Protection and Management Series: Blackline Safety Europe Ltd – Stand M1915 Blackline Safety will be demonstrating a new generation of lone worker monitoring devices that empower the fastest possible emergency response when a safety incident occurs – the Loner M6 series. Gavin Boorman, Managing Director, commented: “Our new Loner M6 surpasses the requirements of the lone worker BS 8484 monitoring guideline that requires two-way voice communication with our Alarm Receiving Centre. Speaking with the live monitoring ream is completely automatic. When a safety alert is triggered, the worker can speak directly with monitoring personnel – all without pressing a button.” Members of the BSIA will also be exhibiting in the Safety and Health Expo which runs alongside IFSEC as part of the Protection and Management Series Peoplesafe – Stand M1900 Peoplesafe will be releasing a new training brochure for the show. This will include promotion of new training sessions for businesses. Ian Johannessen, Peoplesafe’s Managing Director, said: “We are very much looking forward to once again exhibiting at the Safety and Health Expo. The expo provides a valuable opportunity to meet those with real concerns for their lone workers and start to work with them to provide a comprehensive personal safety solution for their business.” Skyguard Ltd – Stand M2000 Skyguard is launching a new Windows Mobile App for versions 8.1 and 10, with a host of unique lone worker protection features. Skyguard will be demonstrating their new MySOS personal safety device and their range of Smartphone apps on the stand. Skyguard has always found SHE and the Lone Worker Theatre to be an excellent opportunity to promote their range of unique products to Health and Safety professionals across an array of sectors. SoloProtect Ltd – Stand L1900 SoloProtect remains at the forefront of Lone Worker protection in the UK, Europe and the US, and the Identicom lone worker device remains the popular and discreet communication device for staff working alone. SoloProtect will be located within the Lone Worker Theatre section, which will be showcasing a mix of presentations on the subject matter, from a wide range of organisations. Managing Director, Craig Swallow, commented: “The Safety and Health Expo will give us a great chance to discuss the progress we’ve made across the business in the last 12 months, specifically with a new Alarm Receiving Centre that’s EN 50518 accredited. Ultimately, we want to make our clients’ lives easier, whilst using the show as a platform for meeting new organisations that are looking to improve the safety provision made for their lone workers.”
The section calls companies to review new guidelines relating to health and safety, food and corporate manslaughter Members of the British Security Industry Association’s (BSIA) Lone Worker Section have called for companies to review their health and safety policies in light of new guidelines relating to health and safety, food and corporate manslaughter. The guidelines issued by the Sentencing Council will be considered by courts at the point of sentencing an organisation or an individual on all health and safety, food and corporate manslaughter offences. This of course, will affect companies who employ some of the six million estimated lone workers in the UK. Legal obligation For companies who employ people whose jobs require them to work or operate alone, either regularly or occasionally, there is a legal obligation to keep these lone workers safe. Employers should: Understand legal responsibilities as an employer (or occupier of premises) Ensure a risk assessment is carried out and strategies implemented to provide a safe working environment for lone workers Ensure that the lone worker has the relevant resources, training and information to work on their own safely Have procedures to deal with a lone worker having an accident or signalling an emergency. By having policies and procedures in place to meet these legal responsibilities, employers can greatly reduce the risk to their lone workers, and the risk of prosecution or large financial penalties where breaches occur. Larger fines for serious breaches Under the new guidelines, employers who breach their duty towards employees and non-employees face significantly larger fines if sentenced on or after 1st February 2016, regardless of when the offence was committed. Fines for serious breaches used to run to several hundred thousand pounds typically, but under the new guidelines these can start at a fine of several million pounds for a large organisation found to be highly culpable in a harm category 1 incident. By having policies and procedures in place to meet these legal responsibilities, employers can greatly reduce the risk to their lone workers, and the risk of prosecution or large financial penalties where breaches occur Courts are given guidance on how to determine the offence category using culpability and harm factors, which are then used to determine an offending organisation’s fine from a matrix of suggested ranges. In addition, there are a number of ‘aggravating factors’ which can result in an upward adjustment of any fine imposed – one such factor is “cost cutting at the expense of safety”, clear evidence of the importance of procuring lone worker services on the basis of quality, rather than purchase price alone. Corporate manslaughter fines have also increased significantly. The previous starting threshold recommended for all corporate manslaughter convictions was £500,000, but under the new guidelines, a category A (high culpability) offence committed by a large organisation would start at £7.5 million with a category range of between £4.8 - £20 million. Small organisations will also be faced with potentially business killing fines – an organisation with a turnover of between £2 million - £10 million could face up to £2.8 million worth of fines if found guilty of a Category A offence. Protect employees Craig Swallow, Chairman of the BSIA’s Lone Worker section, comments: “The new guidelines signify an increasing importance for businesses of all sizes to review their health and safety policies and procedures. Failure to do so could result in the injury or death of an employee which could land the business with critical financial penalties, and directors could be prosecuted personally. “It is therefore vitally important to consider sourcing lone worker services to protect employees who may be required to work alone or who aren’t directly supervised, whether occasionally or regularly. When sourcing lone worker services, companies should look for systems that offer devices or smartphone applications that are certified to BS8484, which are monitored by an Alarm Receiving Centre certificated to BS8484 (part 6) and BS5979 (Cat II) or BS8591 or EN50518.”
Properties become more vulnerable to opportunistic crime during the winter months As British Summer Time (BST) officially comes to an end this Sunday (25th October) and the nights become longer, the British Security Industry Association reiterates the importance of effective security measures for homeowners and businesses. Securing properties Properties become more vulnerable to opportunistic crime during the winter months according to the Office for National Statistics’ analysis of seasonality in police recorded property crime, which identifies peaks during the winter quarter for both domestic and business properties. Indeed, according to insurance company Aviva, there is a 5% increase in claims for burglaries in the week the clocks go back alone. However, by simply ensuring that effective security measures are in place, this increased risk can be significantly reduced. “Preparing your properties for the winter months does not have to be a lengthy or expensive process,” explains James Kelly, Chief Executive of the BSIA. “In fact, by simply checking that the security measures you already have in place are still effective can considerably reduce the risk of a break-in.” In the first instance, check that your gates, doors and windows are securely locked at all times and that the locks are in good condition. If locks are not in a good condition, it is a worthwhile investment to replace them as this is significantly cheaper than the damages that a break-in could cause. Adjusting settings of electronic devices If a property is likely to be vacant for any period of time during the winter months, taking simple steps such as keeping curtains closed but leaving a light on, or asking someone you trust to keep an eye on your property, can significantly deter intruders. “If your property has electronic security measures installed, such as CCTV, it is also important to adjust the settings to match the change in natural lighting,” continues Mr Kelly. “For example, if your CCTV system and lighting are controlled independently, the timer on the lighting needs to be adjusted once British Summer Time ends. If the lighting timer is not adjusted, there may be an unwanted gap created in the footage before the lighting switches on.” “If your property has electronic security measures installed, such as CCTV, it is also important to adjust the settings to match the change in natural lighting,” says James Kelly, Chief Executive, BSIA Those who work alone should also be particularly careful during the winter months, as the risks can be greater during this time of year, especially for those working remotely and frequently outdoors. Craig Swallow, Chairman of the BSIA’s Lone Worker Section, urges lone workers “to request monitoring if they feel at risk – places you might usually feel safe can feel very intimidating in the dark or during poor weather. It’s also important to remain vigilant and to try and stick to routes that are well lit when travelling at night.” Seeking expert advice There is a wide variety of security measures available to help protect properties and people during these darker nights. Before choosing a solution, it is important to seek expert advice where necessary, to ensure that the solutions are suitable for your property. “Ultimately, regardless of the solution you decide upon, it is important that you choose a professional security provider who meets the appropriate standards,” concludes Mr Kelly. The BSIA website provides details of member companies that comply with relevant British and European standards.
In light of National Personal Safety day, BSIA Lone Worker Section is reiterating the importance of staying safe Members of the British Security Industry Association’s Lone Worker Section have shown support for this year’s National Personal Safety Day, an annual awareness day organised by the Suzy Lamplugh Trust, one of the UK’s largest personal safety charities. National Personal Safety day is aimed at highlighting some of the simple, practical solutions that everyone can use to help avoid violence and aggression in today’s society, so that they may live safer, more confident lives. This year, the Trust is urging young men throughout the UK to ‘Keep it REAL’ by being READY in case an incident occurs, EDUCATED about the dangers they could come into contact with, ALERT to danger and above all, to stay LEGAL – carrying a knife for self- defence not only increases risk but also carries with it a sentence of up to four years in prison. Rachel Griffin, Director of the Suzy Lamplugh Trust, comments: “Personal safety is an important issue for everyone, regardless of age, gender, where they live or what they do for a living. It is an issue that affects people with and without disabilities and from all walks of life, including children and young people. As much as young men may sometimes feel like they are invincible, they are not and so it is important for them to embrace the ideas behind keeping it REAL.” Raise awareness around the importance of staying safe In light of National Personal Safety day, the BSIA’s Lone Worker Section is reiterating to those who work in isolation or without supervision, the importance of staying safe. Craig Swallow, Chairman of the BSIA’s Lone Worker section, explains: “Millions of lone workers face personal safety issues daily. Members of the BSIA’s Lone Worker Section did their bit to help raise awareness of National Personal Safety Day on the 7th October 2015.” "Encouraging lone workers and anyone else to consider risk, particularly when they are alone is extremely important", said Craig Swallow, BSIA’s Lone Worker section Chairman There are more than six million lone workers in the UK across a wide variety of organisations and industry sectors, including transport, healthcare and retail. Often, these workers carry out their roles in places or circumstances that put them at potential risk. For businesses that employ lone workers, awareness of their legal obligations to keep these workers safe is essential. Failure to do so could, in the worst case, result in accident or even death, along with hefty consequences under new Corporate Manslaughter laws. Simple dynamic risk assessments save lives As such, it is essential for companies employing lone workers to ensure that a risk assessment is carried out, with strategies implemented to provide a safe working environment for the lone worker. It is also extremely important that the lone worker has the relevant resources, training and information to work on their own safely. Procedures should also be in place in case a lone worker has an accident or signals an emergency. Craig adds: “Encouraging lone workers and anyone else to consider risk, particularly when they are alone is extremely important. Simple dynamic risk assessments have been proven to save lives.” To help both lone workers and employers to ensure a safe working environment, the BSIA’s Lone Worker Section has worked hard to develop devices and mobile apps which connect employees quickly and discreetly with an emergency response system that has direct links to the police should an incident occur. They have also published a range of guidance available to download from the BSIA’s website.
The revised guides reflect recent changes in the Lone Worker services market The British Security Industry Association (BSIA) has published revisions to two of its Lone Worker guides. The revisions have been made to Form 144 – A Guide to Buying a Lone Worker Service and Form 288 – Lone Workers – An Employer’s Guide, to reflect recent changes in the Lone Worker services market. Form 144 – A Guide to Buying a Lone Worker Service provides end users with advice on how to go about procuring a lone worker service that will be right for their business and what sorts of information need to be prepared before a potential supplier is approached. Form 288 – Lone Workers – An Employer’s Guide, provides employers with essential information about their responsibilities towards their lone workers as well as information about what they should expect from a Lone Worker Device, its supplier, an alarm receiving centre and the response. Steve Lampett, Technical Officer at the BSIA explains: “The BSIA’s Lone Worker Section decided to update these very useful guides to reflect changes within the Lone Worker services market. Whilst many of these changes are minor routine amendments, educating the marketplace is a key objective of the Association and so ensuring industry guidance is up to date is of vital importance.” Amendments to the guides include: Form 288 – Lone Workers – an employer’s guide: Changes from BS 8484:2009 to BS 8484:2011. Addition of the provision for using the services of BS 8591 Category 2 Alarm Receiving Centres (ARCs). Health and Safety Executive guidance updates. Reflecting the name change of the Association of Chief Police Officers by replacing it with the National Police Chiefs’ Council. Form 144 – A guide to buying lone worker devices: Reflection of the new requirement placed on the supplier highlighting the need to be flexible in terms of alarm escalation contacts – including at different times of the day/week, escalation and prioritisation processes. Inclusion of a greater emphasis on the supplier to provide ongoing training options for the customer. Craig Swallow, Chairman of the BSIA’s Lone Worker section stated: “We wanted to ensure that our guidance remains up to date and continues to be useful for end-users to refer to when procuring a lone worker service. The section therefore felt it necessary to update both Form 144 and 288. “We expect further changes will need to be made to these forms and other BSIA lone worker publications when the current revision of BS 8484 has been completed in 2016.”
Each chairman guides their section at quarterly meetings and throughout term to improve private security sector on the whole Following its Annual General Meeting which took place on Wednesday 15th July 2015, the British Security Industry Association (BSIA) has elected chairmen and vice chairmen to serve its sections of membership. “The BSIA is very proud of its membership community, and the great contributions that they make to the private security industry. The development of the private security industry is largely due to its members’ dedication to their work and their commitment to progress the sector,” said James Kelly, Chief Executive of the BSIA. “Each section’s chairman dually serves their member company as well as the Association. They must initiate vital discussions to guide their section at quarterly meetings and throughout their term to improve the private security sector on the whole. The work undertaken by section chairmen and vice chairmen creates new possibilities for their sections and broadens the potential scope that the BSIA has an impact on.” “Chairmen also represent their section on the Association’s Council, which creates the opportunity for every area of membership to engage and be involved with shaping the future of the Association. I would like to take the opportunity to express my gratitude to all previous section chairmen, and extend a warm welcome to each new chairman who will be taking up their new post.” Phil Wright of Brink’s Ltd was also elected at the Association’s AGM to serve as Vice Chair of the Association. Phil will bring a deep knowledge of the security industry from his experience working in secure logistics in both public and private sectors. The new list of section chairmen and vice-chairmen is as follows: BSIA Vice Chairman Phil Wright (Brink’s Ltd) Access and Asset Protection Chairman: Paul Adams (Kaba Ltd) Vice Chairman: Mike Sussman (TDSi Ltd) Asset and Property Marking Chairman: James Brown (Selectamark Security Systems Plc) Vice Chairman: David Northey (Retainagroup Ltd) Cash and Valuables in Transit Chairman: Rob Johnson (Loomis Ltd) Vice Chairman: Phil Wright (Brink’s Ltd) CCTV Chairman: Simon Adcock (ATEC Security Ltd) Vice Chairman: Clifford King (Kings Security Systems Ltd) Export Council Chairman: John Davies (TDSi Ltd) Information Destruction Chairman: Adam Chandler (Shred-on-Site Ltd) Vice Chairman: Simon Franklin (Shred Station Ltd) & Nick Williams (Brinnick Locksmiths) Leisure Industry Security Chairman: Tony Clarke (UK Security Facilities Ltd) Lone Worker Chairman: Craig Swallow (SoloProtect Ltd) Vice Chairman: Ian Johannessen (Rocksure Systems Ltd) Police and Public Services Chairman: Dirk Wilson (Sector Security Services Ltd) Security Equipment Manufacturers Chairman: Adrian Mealing (Texecom) Vice Chairman: Tony Allen (Dycon Ltd) Security Guarding Chairman: Tony Cockcroft (Independent Contractor Ltd) Vice Chairman: Dirk Wilson (Sector Security Services Ltd) Security Systems Chairman: Martin Harvey (Tyco Integrated Fire & Security Ltd) Vice Chairman: Colin Leatherbarrow (Chubb Fire & Security Ltd) Specialist Services Chairman: Mike O’Neill (Mike O’Neill) Vice Chairman: Ian Yexley (UniTrust Protection Services UK Ltd) Vacant Property Protection Chairman: Gideon Reichental (Clearway Environmental Services UK Ltd) Vice Chairman: Darryl Soekoe (Camelot Property Management Ltd) Please note that some sections of membership are yet to hold their AGM, at which section chairmen are newly elected or re-elected, and as such, have not been included in this list.
Connexion2 supply Identicom to employers as part of a fully managed solution called SoloProtect Leading lone worker specialist Connexion2 will be showcasing a list of high-profile guest speakers at Europe’s market-leading annual safety exhibition. The UK-based company, who have expanded into the European market this year, will exhibit their market-leading Identicom lone worker devices and its SoloProtect service. The SoloProtect solutions will be on show at the Safety and Health Expo 2014, held at ExCeL London between June 17 and 19 on Stand M2055, where senior staff will demonstrate how to use the Identicom device, as well as being on hand to answer questions and offer guidance on which device is most suitable for organisations and employees. Guest speakers in the lone worker education area include some of the company’s highest-profile clients including Clare Shinton, Head of Safety at Travelodge Hotels, and Steve Payne, Health and Safety Officer of Domino’s Pizza Group. They will talk about the importance of lone worker safety within the workplace. Robert Gathergood, Head of Access Network Implementation at BSkyB, will complete the line up at the premier three-day event. As well as guest speakers, Connexion2’s 6 x 4m stand will include its recently rebranded Mobile Workforce Management (MWM) product and staff will demonstrate the analysis and reporting functions of this management workforce tool. Managing Director of Connexion2, Craig Swallow, said: "Changing working patterns and updated legislation continue to make lone worker safety a very important issue in every workplace. "Our products, which are BS 8484 accredited, continue to be the market-leading as we remain focused on delivery of high quality, fit for purpose solutions. We are looking forward to showcasing our lone worker solutions at such a high profile event as this." Connexion2 supply and manufacture the award-winning Identicom, a device which enables a worker to discreetly raise an alarm when experiencing verbal abuse, a physical attack or if they have fallen ill. "Our products, which are BS 8484 accredited, continue to be the market-leading as we remain focused on delivery of high quality, fit for purpose solution" Through GSM (mobile phone) technology, highly-trained staff at a 24/7 Alarm Receiving Centre (ARC) can monitor and listen into the device, dialling the emergency services if necessary. GPS technology fitted into the device can also help locate a lone worker. New for 2014 will be 3G variants of the Identicom. The Series 9 Identicom is the world’s first 3G lone worker device. All Identicoms also have a sensor which can detect and monitor a ‘Man Down’ situation if a lone worker slips, trips or falls and a temperature sensor for workers operating alone in high or low temperature environments. The company supply Identicom to employers as part of a fully managed solution called SoloProtect. The fully inclusive service supports the device and includes SIM Card & Network Usage, 24/7 Alarm Receiving Centre Monitoring, monthly reporting and an in-house, UK-based Customer Support team. Connexion2, which was set up in 2003, now has in excess of 120,000 Identicom devices in circulation around the world. The company has recently established an office in Roermond, the Netherlands, launching its SoloProtect service into the Dutch and Belgian markets. The 8 series Identicom device has previously won "Most Innovative Product of the Year” at the CIR Business Continuity Awards and the company is proud to manufacture and make its innovative device in Britain. Identicom remains a cost-effective investment for businesses looking to protect lone workers. Connexion2's BS 8484 accreditation enables genuine 'Red Alert' situations to be escalated to the Police at a Priority level where appropriate.