Resideo Technologies, Inc. announces details of its Resideo Premier Security Dealer Program for top professional security and smart home dealers. The new loyalty program will help dealers expand their offerings in the security and smart home markets, while driving value for homeowners. Building on its commitment to the professional channel and drawing from nearly 30 years of successful loyalty programs, the Resideo Premier Security Dealer Program will provide sales and marketing support, training and financial incentives, along with the essential tools and enhanced products that dealers need to differentiate in today’s competitive market. The new program is led by industry veteran Quentin Gunther, who spent more than 20 years as a security dealer, and was designed with input from top security dealers. The program will help Resideo Premier Security Dealers deliver an exceptional smart home experience for homeowners. The program will help Resideo Premier Security Dealers deliver an exceptional smart home experience Navigating smart home technology “We continue to focus on the pro channel and believe security dealers in our program will be best positioned to help homeowners navigate smart home technology, especially as consumers are increasingly looking for professionals to ease the installation process,” said Alice DeBiasio, vice president and general manager, Residential Pro Security, Resideo. “We’ve carefully designed a program that combines some of the features from our previous program that dealers have asked for, along with new tools and resources to help them expand their businesses, while providing greater value to consumers who rely on their expertise to help keep their families safe and secure.” Remote system control “Preventia is a high growth organisation and we’re always looking for the best solutions for our customers to fuel that growth. What attracted us to the Resideo Premier Security Dealer Program was the focus around the growth opportunity across the security and smart home market. With the Resideo brand, it’s even more clear that the focus is on providing customers with a phenomenal experience,” said Aaron Whitaker, founder of Preventia Security in Columbia, Tennessee. Our core customer is the busy mom or dad that needs control of their system from anywhere, anytime" “Our core customer is the busy mom or dad that needs control of their system from anywhere, anytime and becoming a Resideo Premier Security Dealer increases our ability to deliver these solutions. We’re excited about the marketing support from Resideo to establish our brand in the market. We look forward to growing together with Resideo.” Dealer Resource Zone At the centre of the new program is a dedicated portal for dealers – Dealer Resource Zone – that will serve as a one-stop-shop for program details and allows dealers to stay informed on their account status, program participation and progress towards sales goals. Participating dealers will have access to a dedicated phone line for both technical and program support. Key financial rewards include a cooperative advertising program, rebate rewards and product discounts. Key drivers of the program include: Lead Generation – The program delivers key tools to help drive new sales opportunities, including social media content for customer engagement, an ecommerce application for online sales, co-op funding for developing marketing campaigns, and an automated system with streamlined co-op claim process. Sales/Dealer Engagement – The Dealer Development Group (DDG) provides support with business planning, sales growth strategies and sales skills. The technical team will host dedicated training sessions, and program marketing will assist with promotional materials. Networking – The program offers networking opportunities for dealers to exchange ideas and share knowledge and best practices. In addition to the annual CONNECT event, Resideo will host regional events and webinars for participating dealers. Connected Solutions – Dedicated technical and sales training provides members with tools and knowledge to successfully deliver the smart home experience. Since its initial launch, the Resideo Premier Dealer Program has welcomed more than 75 industry dealers to the program. Dealers are selected by Resideo to join the program, and they are required to complete certification and training courses.
Resideo Technologies, Inc. is highlighting its latest offerings at ISC West 2019 for the first time as a standalone company, following its successful spinoff from Honeywell. The security industry will see Resideo’s new home automation platforms, a new security dealer loyalty program and how the companies’ new voice, video and mobile solutions integrate with consumer’s connected lifestyles to give dealers opportunities to expand their businesses. Home security “We are fully committed to providing our dealers with the right products and programs they need to win more customers, keep them longer and drive profits, while delivering an exceptional homeowner experience,” said Alice DeBiasio, vice president and general manager, Residential Pro Security at Resideo. “Increasingly, a majority of consumers prefer to have a professional install their home security system because it offers them assurance it was done right and will work correctly when they need it. It’s the professionally installed and monitored solution that helps homeowners have peace of mind that if something happens, their local police or emergency personnel will be alerted to help protect what matters most – their loved ones, valued possessions and property.” The loyalty program provides sales and marketing support, training and financial rewards Premier security dealer programme Further demonstrating its commitment to the professional channel, the company has launched the Resideo Premier Security Dealer Program to help participating dealers expand in the security and smart home market, while driving value for homeowners. Led by industry veterans and designed with input from top security dealers, the loyalty program provides sales and marketing support, training and financial rewards, and will help dealers differentiate in today’s market. Next generation security platform Resideo is showing the new Honeywell Home ProSeries Security and Smart Home Platform that will be available later this year. From an entry-level security installation to a fully integrated smart home solution, the ProSeries was designed to give dealers the end-to-end platform they need to deliver a complete security and smart home solution. The platform offers fast and responsive operation and creates a sophisticated user experience that is simple to understand. The ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation A common user interface is featured across all customer touchpoints – panel, touchscreen, app – making the system easy for consumers to learn and operate. In addition, the ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation, video alarm verification to reduce false alarms, and the convenience of Bluetooth system disarming. Line of sensors and life safety devices Built on a common platform, dealers can learn one system and know them all for easy installation and support. The expanded line of sensors and life safety devices are interchangeable across the entire platform to help reduce inventory and training costs, and user-replaceable parts provide added convenience and help to reduce truck rolls. Additionally, the new system features a modular design with expansion modules, allowing dealers to buy only what they need to help drive down operating costs. The ProSeries platform will integrate with the next generation of Resideo Total Connect for a seamless user experience. The updated platform features a redesigned consumer interface, faster connection and improved functionality, all streamlined with remote programming and device management through AlarmNet 360. Other technologies on display Expanding Smart Home Ecosystem: As voice assistants continue their use in homes, Resideo is expanding its ecosystem with key integrations to give users control of their system from their voice assistant platform of choice. In addition to Amazon Alexa, Total Connect will integrate with Google Assistant to provide additional voice controls, as well as IFTTT to help users connect more devices and services together for a broader platform. Total Connect Intelligent Multi-Family Property Solutions: New feature allows property managers, builders and others to remotely manage multiple properties while offering smart security options to renters. LTE (Long Term Evolution) Cellular Communicators: Resideo’s expanded line of LTE radios provides enhanced security and system longevity. Dealers are invited to visit the LTE opportunity pavilion located within Resideo’s booth to learn how they can turn routine upgrades into new sales opportunities. Tuxedo Graphic Touchscreen for VISTA®: The new Tuxedo graphic touchscreen controller offers a friendly user interface and seamless integration with security and automation, to help attract new customers and upgrade existing ones In addition, Brandon Board, chief information security officer at Resideo, will participate in the session Consumer Privacy – How Can Security Lead the Way? on Thursday, April 11, at 9:45-10:45 a.m. PDT. The panel session will explore current practices and opportunities for the security industry to strengthen their leadership in privacy standards.
ESA is proud to recognise the distinguished group of companies supporting the industry in 2018 through its Executive Strategic Partners program. Executive Strategic Partners program This program allows us to partner with key manufacturers and service providers that are looking to make a significant impact on the industry" “This program allows us to partner with key manufacturers and service providers that are looking to make a significant impact on the industry,” says Merlin Guilbeau, CEO of ESA. “There are key factors we look for in our strategic partners: They must deliver a quality, reputable product that allows our members to better run and grow their businesses. Each one of these players not only check that box, but they also make a significant impact on the installation, integration and monitoring channel — by investing in the association to support vital programming.” As a non-profit organisation, ESA invests in and constantly seeks new ways to benefit the association’s members and the industry. The Executive Strategic Partners program is one way for vendor companies to give back and demonstrate their alignment with ESA’s core values by supporting its efforts to move the industry forward. Interlogix, diamond level sponsor for ESA Leading the way as the exclusive 2018 Diamond Level sponsor is Interlogix. “Interlogix is proud to be a long-standing sponsor of ESA’s Executive Strategic Partners program. As a Diamond sponsor of this initiative, we are committed to investing in the evolution and growth of the security industry,” said Warren Hill, Vice President of Partner Solutions, Interlogix. Honeywell, platinum level sponsor for ESA From education to advocacy programs, the ESA is helping to strengthen and advance the security industry" The ESP program’s sole 2018 Platinum Level sponsor is Honeywell. “As our business prepares to spin off from Honeywell into an independent security, smart home and distribution company, we’re excited about the future and the opportunity to deliver solutions our customers want through our unparalleled global network of 100,000 professional dealers,” said Alice DeBiasio, vice president and general manager, Honeywell Homes. “As a strategic partner with the ESA for more than 10 years, we appreciate the work they do to support our industry. From education to advocacy programs, the ESA is helping to strengthen and advance the security industry.” Axis and Telguard, gold level sponsors The 2018 Gold Level sponsors are Axis Communications and Telguard. “2018 marks our seventh year as a Gold Level Executive Strategic Partner with ESA. We are just as excited to show our support of ESA’s commitment to investing in the future of our industry today as we were back in 2011,” said Shawn Welsh, SVP, Product Line Management and Marketing, Telguard. “We’re proud to support ESA and help their members expand their business potential,” said Mike King, Hosted Video Manager, Axis Communications, Inc. “The complexities of protecting people, property and assets require security integrators to offer innovative and comprehensive solutions, from video surveillance to access control to managed services. We look forward to continued collaboration with ESA and supporting the industry’s advancement.” Altronix, Anixter and SARPG, silver level sponsors The 2018 Silver Level sponsors are Altronix, Anixter and Security America Risk Purchasing Group (SARPG) The 2018 Silver Level sponsors are Altronix, Anixter and Security America Risk Purchasing Group (SARPG). "We chose to partner with ESA for some of our marketing initiatives, because we know our investment will continue to support our industry into the future,” said Alan Forman, President, Altronix. “The association brings great value and professionalism to our industry and its members through fostering education, improving government relations and driving industry standards." “We understand that our insurance is designed specifically to fit the needs of this industry,” says Michael Keegan, president of SARPG. “As such, we always look for ways to support those dealers and integrators that comprise the industry — our executive strategic partnership with ESA is one way we accomplish this.” Talent acquisition in electronic security industry The significant financial investment of these companies helps further ESA initiatives to recruit new talent for the industry, provide legislative updates, conduct research and be the voice of the electronic security and life safety industry. In return for their financial support, Executive Strategic Partners gain access to various marketing opportunities and a platform for connecting with members, prospects and decision makers through ESA's extensive network of highly qualified installers, dealers and integrators.
Honeywell invites attendees to ISC West 2018 and visit Honeywell’s booth #14025 from April 11 to 13 in Las Vegas, to see the latest connected home and buildings technologies. Visitors will get an early preview of Honeywell Home’s next generation security solutions –from All-in-One to Tower versions – featuring smart designs to keep users safe and connected. Dealers can experience how Honeywell’s voice, video and mobile solutions integrate with today’s connected consumer lifestyle and help create new opportunities. Honeywell will also be showcasing the Total Connect platform and Alarmnet 360, as well as new solutions across video surveillance and access control, new lines of fire alarm panels, and smoke detection devices. Now more than ever, integration and connectivity are becoming more important to home and business owners alike" Honeywell Total Connect and Alarmnet 360 “Now more than ever, integration and connectivity are becoming more important to home and business owners alike,” said Alice DeBiasio, vice president and general manager, Professional Security, Honeywell Home and Building Technologies. “With an expanding ecosystem, software advancements and innovative technologies, Honeywell is delivering solutions to connect and protect homes and buildings and optimise how people live and work. We are committed to working with our professional security dealers and helping them grow their businesses as our industry continues to evolve.” Honeywell is announcing key integrations as part of the company’s ‘Works with Honeywell’ API program Technologies on display in the booth will include: Next generation residential security platform: New product portfolio with multiple designs to meet customer needs. Product family includes the Tower, 5-inch and 7-inch panels, security hub, hybrid solution, and range of peripherals. Built on a common platform, dealers can learn one system and know them all for easy installation and support. Total Connect Remote Services: Honeywell is announcing key integrations as part of the company’s ‘Works with Honeywell’ API program. Total Connect will integrate with Chamberlain and LiftMaster MyQ smart garage door control, and now 'Works with Amazon Alexa' to give users voice control of their security system from their connected home platform of choice. Partition support with leading VISTA panels will also be on display. LTE (Long Term Evolution) Cellular Communicators: An expanded line of 4G LTE radios provide enhanced security and system longevity. MAXPRO Cloud: The next release of the connected security platform will combine video, access and intrusion for small-to-medium-sized (SMB) businesses that manage multiple sites. NetAXS 123: The next iteration of access control solution that offers increased efficiency with a faster, user-friendly design that makes it simple to install. Pro-Watch Vendor and Identity Management Portal: This latest release allows remote submission and authorisation of access control credentials and privileges for third-party vendors and contractors. Performance Series: All-in-one, multi-format enabled line of DVRs, ENVRs HQA and IP Cameras offer a flexible upgrade and expansion path for small and medium video installations. equIP Series: The growing line of IP cameras includes 2MP to 12MP 4K camera models to deliver scalable high-quality video and offers an open and flexible platform for integration. Fire-Lite and Silent Knight Smoke Detection Devices: This new line offers system reliability against false alarms, and reduced installation and maintenance costs. INTEVIO Public Address: A robust and economical paging solution that supports business, institutional and industrial operation with effective voice communication. In addition, Scott Harkins, vice president and general manager of Honeywell Connected Home, will participate in the session 'Connected Home - The Future is Now' on Wednesday, April 11, at 9:45-10:45 a.m. PDT. The panel session will explore how the ‘Internet of Things’ wave is impacting the connected and smart home space, and the opportunities it presents for security dealers.
Honeywell, a provider of connected home technology, announces new Total Connect HD indoor and outdoor video cameras designed to give homeowners even more control over their home. Professionally managed, the cameras allow homeowners on-demand access to high-definition video through the Honeywell Total Connect Remote Services application. With built-in intelligent analytics, homeowners have increased insight into activity within their homes. For all three cameras, users can look in on their home and take a snapshot of activity, while the indoor cameras also allow users to hear and speak with those in the home. Additional advanced features include new QR code-based set up for a quick install, wide angle view, night vision, audio analytics, cloud storage, microSD card backup storage and pinch-to-zoom monitoring capabilities. Honeywell camera portfolio Designed for residential use, the new Honeywell Total Connect HD Indoor and Outdoor Video Cameras include: Honeywell IPCAM-WIC1, designed for indoor use and offers high-definition video at up to 720p and monitors up to two detection areas. Honeywell IPCAM-WIC2, an indoor high-definition video camera that provides video up to 1080p, monitors up to four detection areas and offers two-way audio. Honeywell IPCAM-WOC1, secures outdoor spaces with high-definition video up to 1080p with a wide viewing angle to monitor driveways and walkways. “This next generation of indoor and outdoor cameras provides added comfort for users by making it easy to check in on their children or pets while left home alone,” said Alice DeBiasio, vice president and general manager of Health, Fire and Security Software, Honeywell Home and Building Technologies. “Beyond convenience, the next generation of Honeywell Total Connect Video Services also offers more revenue and RMR opportunities for dealers, while meeting the demand of their customers.”
AlarmNet 360 Insights business management platform is an interactive dashboard that helps security dealers and central stations better understand, protect and grow their business Honeywell released AlarmNet 360 Insights, an interactive analytics dashboard in the AlarmNet 360 cloud-based business management platform that makes it easier for security dealers and central stations to explore customer data, uncover opportunities and expose problem areas. “For more than 30 years, AlarmNet has provided monitored security to approximately 1.8 million protected premises, processing more than 7 million signals per day,” said Alice DeBiasio, vice president and general manager, fire and security software, Honeywell Home and Building Technologies. “The AlarmNet 360 Insights dashboard delivers enhanced business analytics, and is fully interactive to help central station executives and security dealer executives, sales managers and operations teams make smart business decisions.” Daily data updates The data within AlarmNet 360 Insights is updated on a daily basis to ensure that the data is current, giving dealers more opportunities to be proactive with their accounts. A wide range of filters is available for dealers and central stations to view their account base by communication types, communicator models, AlarmNet services, and Honeywell Total Connect Remote Services. Better Understand Current Customer Base: The Map view shows current account locations, streamlining how users analyse and measure the current state of their business by geographic areas. Users can select a product or service, use the Map to review their total service area and zoom into specific areas as needed. Users can quickly and easily compare sales performance or analyse customer and technical support by region or service area, to help uncover business trends and upsell opportunities. Protect Current Customer Base: The dashboard is designed to help operations teams retain their current customer base. For example, a technical or customer support representative can view how many accounts are offline and use the Map feature to visually evaluate whether the problem is an isolated or widespread incident. Identify Areas for Growth: The dashboard empowers customers to explore their account base in new ways, helping them create upgrade programs with greater chances for success. For example, dealers and central stations can get a list of their end users who have Honeywell Total Connect Remote Services but have not yet subscribed to the service. This allows them an opportunity to create targeted campaigns to protect accounts and maximise growth opportunities. AlarmNet360 Insights is free to use and is now available for all AlarmNet dealers and central stations.
Integration with AlarmNet quickly transmits alarms and eliminates the need for physical relay devices Honeywell has enhanced several key commercial products with cloud-based, video alarm verification (VAV) technology to help verify alarm severity and combat one of the security industry’s most-common challenges: false alarms. The company’s AlarmNet communications network has expanded its integration with the patented I-View Now VAV technology through Honeywell’s Performance Series DVR and NVR offerings, in addition to other video recording products. Integration with AlarmNet The integration can help central station operators gather more information through pre-alarm video footage allowing them to look in and assess the cause and severity of an event – helping to curb false alarms and provide emergency responders with the information they need prior to arrival onsite. This is especially critical as many U.S. police departments are treating verified alarms as higher priorities for response. For security professionals, AlarmNet’s expanded integration with I-View Now helps to make an easier and quicker installation and provides greater opportunity for recurring monthly revenue (RMR). For instance, integration with AlarmNet quickly transmits alarms and eliminates the need for physical relay devices, which helps save time during installation. The devices can also be monitored remotely to detect problems such as video loss by channel, masked cameras and other system health issues. Video alarm verification “Responding to false alarms can drain huge amounts of resources and money, not to mention trust in security systems,” said Alice DeBiasio, General Manager of Cloud Services, Honeywell Home and Building Technologies. “With video alarm verification, operators can avoid the guesswork, helping peace-of-mind and ensuring real security threats are being met as efficiently as possible.” "With video alarm verification, operators can avoid guesswork, ensuring security threats are being met as efficiently as possible" In 2015, Honeywell announced AlarmNet’s first VAV integration with I-View Now to support Honeywell Total Connect Remote Services and the Performance Series. Expanding the VAV portfolio allows security dealers and central stations to offer a wider range of choices that include analogue or IP Video, DVR and NVR solutions to help expand and differentiate their connected home and business offerings. AlarmNet and I-View Now products The following products are now supported by AlarmNet and are I-View Now ready: Performance Series HQA DVR: High quality analogue DVRs provide high-resolution images without having to replace analogue infrastructure using high-definition over Coax (HDoC) technology (available on nine cameras and DVRs). Performance Series Embedded NVR: Honeywell’s IP embedded NVR gives customers more flexibility when designing customized IP video systems. Available in four, eight or 16 channel models, the embedded NVRs are compatible with Honeywell’s equIP® Series and Performance Series IP cameras. HRGX Performance Series DVR: The HRGX embedded digital video recorder is part of Honeywell’s Performance Series lineup of feature-rich cameras and DVRs providing affordable video surveillance solutions for a wide range of everyday security applications. Available in four, eight or 16 channel models. Honeywell Total Connect® Remote Services: Honeywell Total Connect IP cameras offer live video look-in and provide event-based video clips for real-time awareness.
AlarmNet 350 is focused on efficiency and simplicity providing customers with all the tools for the growth of their business Honeywell announced AlarmNet 360™, a new cloud-based management platform designed to help security dealers and central stations drive business growth, simplify account management and streamline installations. The AlarmNet 360 platform lets dealers and central stations quickly set up customer profiles, register communicators, program LYNX Touch 5200 and 7000 series home and business control systems, and set up Honeywell Total Connect™ Remote Services on any computer or mobile device. Systems can be configured remotely, on-site or a combination of both, helping to reduce unplanned truck rolls. Monitored security with Honeywell AlarmNet “AlarmNet 360 is focused on efficiency and simplicity, giving our customers the behind-the-scenes tools needed to manage and grow their business,” said Alice DeBiasio, General Manager, Cloud Services, Honeywell Security and Fire. “The user-friendly design, intuitive navigation, pre-programmed templates that make programming easy and error free, rapid panel replacement preserving system configuration settings and anywhere, anytime access make this first release beneficial for our customers.” The platform’s interactive dashboard provides customer information dealers and central stations can use to drive business growth, such as custom reports on the communication technology, products and service subscriptions for their customers. This information can be used to develop targeted product and service offers for new customers and up-sell offers for their existing customers. For more than 30 years, AlarmNet has been providing monitored security to more than 1.5 million protected premises, processing more than 7 million signals per day.
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