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Software AG has ranked 1st for Automation Opportunities and Digital Transformation Use Cases in the Gartner® Critical Capabilities for Process Mining Platforms. This is the second consecutive year.

Marc Vietor, Chief Product and Service Officer of ARIS, commented: "I believe our continued pursuit of excellence and innovation led to this recognition, to be ranked first in two use cases. Businesses everywhere are fighting on multiple fronts to become more efficient by optimising their processes. This positioning reinforces our ability to assist customers in discovering new automation opportunities and navigating digital transformation. Whether it’s through our core process mining capabilities, or our new AI Companion, we’re helping our customers overcome their challenges and become more competitive."

Gartner® Critical Capabilities

Vietor added: "The embedded ARIS AI Companion opens a world of new opportunities. It enables more autonomous processes to trigger preventive actions, helps create a more accurate digital twin of organisations and opens up process intelligence tools for more people in an organisation to make meaningful improvements to the business."

"Software AG scored 4.26 (out of 5) in Automation Opportunities and 4.22 (out of 5) in Digital Transformation Use Cases of the 2024 Gartner® Critical Capabilities for Process Mining Platforms."

ARIS Process Mining

Vietor added: "With its exceptional features, including process model enhancement, simulation, and process orchestration, ARIS Process Mining is designed to address genuine customer challenges. For instance, it plays a pivotal role in uncovering and optimising key touchpoints of the customer journey, secure compliance and make sure process deviations do not impact operations."

ARIS Process Mining is a crucial component of the comprehensive ARIS Suite, a sophisticated process intelligence platform that encompasses the entire process lifecycle. The tight integration of process mining and design in a single suite offers an efficient approach to process optimisation and automation, driving continuous improvement and innovation for success in the competitive business environment.

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