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Matrix, a provider of telecom and security solutions, releases products at regular intervals anticipating the needs of different enterprises. The telecom product range includes unified communication servers, universal media gateways, collaboration endpoints and more.

The government education institutes shoulder the huge responsibility of carving a bright future for students. They handle diverse duties and hence need proper internal communication for timely execution of numerous tasks. To fulfil the goal of offering quality education to students and coordinating lecture times or spreading important information such as syllabus and exam schedule, keeping the entire college on the same network becomes important.

Advanced call management

One of the government institutes imparting education regarding agriculture and horticulture sciences had similar requirements. Quick and easy connectivity amongst distant units of the facility led to the need of procuring a reliable communication solution. Being one of the most popular institutes for agriculture and horticulture sciences, the enquiry office received heavy call traffic from students. Wired connectivity was somehow troublesome due to existing infrastructure of the university.

Matrix, in association with its partner Uniserve Telecom, studied distinct requirements of the institute and crafted a solution. One of the advanced IP-PBXs from Matrix products’ kitty was installed at the premises to establish robust internal connectivity. Since the communication solution had IP at core, it offered easy access of advanced call management features and connected multiple units with minimal wire installation. Matrix range of VoIP gateways was offered at different locations for bringing analogue extensions on the IP network.

Cost-effective deployment

A brief overview of the case is as follows:

Challenges:

  • Continuous communication between multiple departments
  • Easy switch to latest technology
  • Quick and smooth internal connectivity

Solution:

  • Advanced IP-PBX
  • Business IP phones
  • VoIP gateway

Results:

  • Resilient communication network
  • Improved workforce collaboration
  • Reduced telephony costs

“We are enthralled to help a government institution upgrade their communication infrastructure. We are continuously working to add more features and platforms in our kitty to cater such distinct needs of the government organisations,” said Ganesh Jivani, Managing Director

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