Education security applications

Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organisation Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organisation, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organise each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.

Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What strategies do you use to get the most out of exhibiting at ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What company activities (outside the show floor) does your company organise each year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What sets ISC West apart from other trade shows on the calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world.  The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.

Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognisable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What strategies do you use to get the most out of exhibiting at ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What company activities (outside the show floor) does your company organise each year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What sets ISC West apart from other trade shows on the calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.

Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organisations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analogue to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organised, and know which organisations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have travelled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organisations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organise each year? The activities we organise outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organise an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.

Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralised system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience?  Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America.  Q: What strategies do you use to get the most out of exhibiting at ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth.  Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications.  Q: What company activities (outside the show floor) does your company organise each year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What sets ISC West apart from other trade shows on the calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.

Booth number: 20031 Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond Pelco’s priorities for 2019 at ISC West are informed by worldwide trends in the security industry. As a result, Pelco will be focusing on enhancing cloud connectivity and cybersecurity for their customers. In addition, VideoXpert is Pelco’s best-selling video management solution, so this system will be the primary solution focus moving forward. Pelco is also planning to build upon Pelco Professional Services, which will include VxCare, a three-tier service plan for VideoXpert owners available worldwide this May. Overall, Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. Pelco was established in its current form around the year 1987, we have been attending ISC West since at least then. One memory that stands out is having to make many coax cables connect with all the analogue cameras and switchers. Q: What strategies do you use to get the most out of exhibiting at ISC West? We truly value the media relationships we’ve nurtured over the years. The security trade media specifically have played a pivotal role in sharing the latest news as it relates to our industry and ISC West. In addition to media relations, e-mail blasts and blogs are also key tools to build buzz around our exhibit. Lastly, we utilise a playbook and training protocols developed for our sales department. This information ultimately benefits our customers because they will receive accurate and up-to-date information about our video surveillance solutions. One way we quantify our success at ISC West is to keep track of the number of people attending our booth Q: How do you quantify your success at ISC West? What ROI do you receive from the show? One way we quantify our success at ISC West is to keep track of the number of people attending our booth. The show is considered the premier event in North American security so a major way we measure our ROI is through initial or final meetings with customers and partners. These initial connections can happen on or near the show floor. In addition, our product managers and engineers create a dialogue with our customers so they can determine the transferrable value of a potential solution, which in turn influences our product world map. Q: What company activities (outside the show floor) does your company organise each year? We have participated in the Security 5K in support of Mission 500. Additionally, we sometimes host customers at local end user sites so they get to see the system in operation. Q: What sets ISC West apart from other trade shows on the calendar? It’s the best-attended security conference in North America by far, attracting both domestic and international visitors.

Protecting against fire and security risks is an essential aspect of life for people and across all sectors. However, there is an increasing expectation and demand on fire and security providers, in areas such as education. The securitisation of our world paired with the rapid speed of communication and news updates means that young people especially have the potential to be more aware of potential dangers and threats to their own safety and the safety of those around them. Education institutions are large and sometimes sprawling sites that present considerable fire and security challenges. From kindergarten to university Each education site brings distinct challenges, with differing facilities and specialties, as well as the need to maintain the capacity of students, teachers and lecturers to study, learn and teach at the high level expected.Each education site brings distinct challenges, with differing facilities and specialties While some schools and universities are based in urban areas with a mix of heritage and high rise buildings, others are sprawled across green open spaces. Some of these sites have specialised sporting facilities, while others may be focused on engineering or scientific study, with costly technical equipment. Kindergartens and primary schools have their own unique requirements. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management. The demographic of these institutions is predominantly young children, who are often unaware of or only just learning about fire safety and personal safety. This creates a huge vulnerability and an added onus on teachers to keep their students safe. Facial recognition at West Academy of Beijing In response to this need, Chubb China upgraded the closed-circuit television (CCTV) system for Western Academy of Beijing (WAB) focusing on elevating video content analytic features, including maximised CCTV monitoring, automatic police calling, and a smart search solution. Complementing this, a facial recognition system capable of finding the exact location of a student on campus within 30 seconds was added, aided by real-time remote gate operation. This integrated and advanced system resulted won the "High Quality Educational Technology Suppliers for School" award for the WAB project at the 2019 BEED Asia Future Oriented Construction of Universities and Schools Seminar. This award recognises outstanding solution design and project execution. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management Awareness remains important at university As students graduate from kindergarten, primary school, junior and senior school, they become more aware of fire safety, relevant dangers and how to protect themselves. Unfortunately, external dangers remain. There are particularly high stakes for university campus facilities managers The safety of students in a university environment is also critical. It is often the first time young people live away from their family home and have the independence of adulthood. For this reason, there are particularly high stakes for university campus facilities managers. In the eventuality of a fire, students could be at great risk and, beyond the immediacy of physical harm, this can have serious ramifications for the reputation of an educational institution. Integrated solutions Integrated solutions must be nimble and adapted to a range of site types including campus residences, recreational areas, open spaces and lecture theatres. Chubb Sicli recently identified and overcame these challenges through the installation of a full suite of fire safety and security equipment and services at Webster University Geneva. Established in Switzerland in 1978, Webster University Geneva is an accredited American university campus that offers programs in English to students interested in undergraduate or graduate-level education.  Located in the Commune of Bellevue, just a few kilometres from Geneva's central station, the campus of Webster University Geneva includes five buildings in a park-style atmosphere. Full fire and security audit Chubb Sicli provided Webster’s fire extinguisher maintenance for over 25 years. This business relationship led to a full fire and security audit that identified the need for updates to the university’s security installation. The initial audit showed several improvements to the university’s security profile were needed.The challenge was to create and provide an effective and interconnected fire and security solution The challenge was to create and provide an effective and interconnected fire and security solution, enhancing the security of the student population and its ever-evolving needs. This included complete fire detection and intruder alarms for all five buildings, upgrades to existing CCTV systems, new video surveillance equipment and an automated fire extinguishing system in the kitchen areas. In addition to this integrated system solution, Webster University required access control for all main entrances, with the requirement that all documentation to be made available in English, because Webster is an American company. Customised solution Chubb Sicli’s quality, capability, and security expertise provided a customised solution for the unique educational establishment. Not only was the solution both tailored and integrated, the approach and planning were based on audit, fire extinguisher and emergency light maintenance, fire detection, intrusion detection, access control, video surveillance and Fire Detection. Through dedicated and integrated fire safety support, Chubb provides students and families peace of mind and security. From the moment a young child enters the education system, Chubb’s diligent and effective surveillance and fire safety systems work to prevent and protect, offering a new kind of ‘end-to-end’ service for education systems around the world.

One of the responsibilities of construction project managers is to account for risks during the initial planning for a project and mitigate them. With all the tools, construction materials, and heavy machinery during the initial stages of a project, the construction site is a dangerous place to be at. However, this is not the only risk that project managers need to protect a site from. With plenty of valuables both physical and virtual within a construction site, it is also a prime target for theft and arson. Improving the security of construction sites It is important now more than ever that construction business owners and project managers invest in improving the security of construction sites. After all, security on construction sites is for the protection not only of valuable assets but also of workers and members of the public. Investing in adequate resources for construction site security can prevent several issues, including: Theft of expensive tools and construction equipment Cybersecurity breaches leading to loss of sensitive information such as invoice data Arson resulting in loss of life and property Vandalism of construction site property Trespassing by unauthorised parties and exposure to construction site dangers Risks of injuries that can result in litigation and legal claims Identifying security issues Having a dedicated security team in place is a good first step in bolstering a construction site’s security. They will be able to prevent theft, vandalism, and deter unauthorised personnel from entering the site. They can also identify security issues that can potentially arise and even respond quickly to accidents and other calamities should they occur. Having a dedicated security team in place is a good first step in bolstering a construction site’s security For a better implementation of construction site security measures, it is critical that business owners and managers assess an assessment of the site itself. This will help identify both internal and external risks that can affect the site’s security and guide project managers in putting systems in place to address them. Construction site security checklist To guide you, here is a sample template that you can use to form your own construction site security checklist.  SECURITY COORDINATION  YES   NO  1. Does the site have designated security coordinators?     2. Are the security coordinators available for contact during non-business hours?     3.  Does the construction site provide a means to contact the police, fire department, and other relevant authorities in case of emergencies?     4. Does the construction site have a written security plan, including procedures for specific scenarios?     5. If so, are construction site employees aware of the security plan?       GENERAL MACHINERY  YES   NO  1. Are all machinery adequately marked? (Identification number, corporate logo, tags, etc.)     2. Have all the machinery been inventoried? (Serial number, brand, model, value, etc.)     3. Does the project have a list of the names of operators handling the machinery?     4. Are all the machinery fitted with immobilisers and tracking devices when appropriate?     5. Are all the machinery stored in a secure area with a proper surveillance system?     6. Are the keys to the machinery stored in a separate, secure area?      TOOLS AND OTHER EQUIPMENT  YES   NO  1. Are all power tools and hand equipment marked? (Identification number, corporate logo, tags, etc.)     2. Have all power tools and hand equipment been inventoried? (Serial number, brand, model, value, etc.)     3. Are tools and equipment fitted with tags and tracking devices when appropriate?     4. Are tools and equipment stored in a secure place?      INVENTORY CONTROL  YES   NO  1. Is there a system in place to check material inventory to ensure they are not misplaced or stolen?     2. Are there procedures in place for checking materials that go in and out of the construction site?     3. Is there a set schedule for checking materials and equipment?     4. If so, do the records show that the schedule is followed strictly?     5. Are all material suppliers arriving for delivery properly identified? (e.g license plates, driver’s license, etc)      CONSTRUCTION SITE PERIMETER  YES   NO  1. Is there a physical barrier in place to secure the site?     2. Is the number of gates kept to a minimum?     3. Are there uniformed guards at every gate to check personnel and vehicles entering and leaving the site?     4. Are security warnings displayed prominently at all entry points?     5. Are entry points adequately secured? (With  industry-grade padlocks, steel chains, etc.)     6. Is there an alarm system?     7. Is the locking system integrated with the alarm?     8. Is the site perimeter regularly inspected?     9. Are “NO TRESPASSING” signs displayed prominently along the perimeter?      LIGHTING AND SURVEILLANCE  YES   NO  1. Is there sufficient lighting on the construction site?     2. Is there a dedicated staff member assigned to check if the lighting is working properly?     3. Is the site protected by CCTV cameras?     4. Are there signs posted on site indicating the presence of security cameras?     5. Are there motion detection lights installed on-site?      INTERNAL CONTROLS  YES   NO  1. Is there a policy on employee theft?     2. Are employees aware of the policy?     3. Are employees required to check in and check out company properties when using them?     4. Are staff members encouraged to report suspicious activity?     5. Is there a hotline employees can call to report security lapses and breaches?      SITE VISITORS  YES   NO  1. Are visitors checking in and out?     2. Are vehicles entering and exiting the site recorded?      CYBERSECURITY  YES   NO  1. Are the construction site’s documents and other sensitive data stored in the cloud securely?     2. Does the company have a strong password policy?     3. Are asset-tracking data accessible online?     4. Are confidential documents and data regularly backed up?     5. Are employees well-informed about current cyberattack methods such as phishing?     Security is a serious business in construction. Because of the dangers already present on your construction site, a lapse in security can have devastating effects on your business’s operations. Not only do you risk losing money in a security breach, but more importantly, you also risk endangering the lives of your site’s personnel and third parties.  Business owners and project managers need to make a concerted effort to educate employees about security and double down on their best practices for protecting their sites.

It’s hard to believe that we’re in the final quarter of 2019. It’s time to wrap up goals and make new ones that will guide us into another decade. As we look forward, we can’t help but look back at some of the key trends that emerged in the last couple of years, and their continued presence in the product road maps and plans that so many security industry leaders and manufacturers are creating.  Some of these trends have enhanced the efficacy of security systems, whereas others have the potential of having adverse impacts.  Cybersecurity Cyber-attacks of all kinds have become, and will continue to be, a major threat, making this one of the most important initiatives that today’s businesses embrace. From a manufacturer’s perspective, building cybersecurity into the product from its inception is critical, with integrators beginning to demand this level of consideration from the products they sell. As a result of a rise in the convergence of IT applications alongside security investments, end users are now seeking out solutions designed with data security top-of-mind. All network connected devices such as DVRs/NVRs, servers, IP cameras, access controllers, intrusion alarms, smart sensors, are vulnerable, which is why this added step in developing cybersecurity protocols and applying them across the organisation is critical.  Building cybersecurity into the product from its inception is critical More connected devices The Internet of Things (IoT) has been a major trend for the past few years in many industries, and this will continue as we integrate sensors of all kinds into the network. The collection and analysis of the data collected by these sensors is giving rise to a plethora of applications such as industrial applications, intelligent building management, event management, and much more. The physical security industry benefits by having additional intelligence for situational awareness and emergency management, as well as opportunities to provide additional value-added services and business insights. Being deployed in an increasing number of scenarios and with continued improvements in computing capabilities, video has the opportunity to become the eye of IoT. AI-enabled devices Software manufacturers are looking toward artificial intelligence to help propel advanced analytics in an effort to deliver more situational awareness to operators, and an increased ability to proactively assess threats or anomalies. While video and data analytic capabilities have been around for quite some time, some would argue they were rudimentary in comparison to software that uses AI to make existing applications such as facial recognition much more accurate, and to create new ways to detect anomalies. In addition, AI continues to be used to make sense of the large amounts of data that are being generated by intelligent sensors and by analysing the growing amount of video. 5G connectivity It’s safe to say that 5G will revolutionize the way people stay connected to the internet. Extra speed, extra bandwidth are going to make our mobile devices faster, more powerful and hyperconnected, with the same thing happening to IoT connected devices such as cameras. This is going completely change the way we think about smart cities: more powerful IP devices connected to one another, powered by AI, will have a massive impact on the way we move, shop and live in urban areas. more powerful IP devices connected to one another, powered by AI, will have a massive impact on the way we move, shop and live in urban areas Privacy concerns  In most advanced economies around the globe, citizens are increasingly concerned with privacy of their data, and many governments have put – or are in the process of doing so – stringent data protection laws in place. The EU has lead the way in using these concerns to develop privacy regulations that govern the development of data-driven applications. This trend is starting to impact the entire globe, as we shift toward more data autonomy and privacy. Since most physical security applications involve the collection of video and data about people and assets, privacy regulations will continue to have a significant impact on the industry well into the future. Cloud and mobile capabilities Mobility is critical for physical security and is emerging through the development and use of cloud-based services, as well as the ability to access security devices through a smart phone or Web-based browser. That’s why there’s been such an influx of mobile apps created to manage cameras, receive automatic alerts for the most diverse event, and giving users the ability to grant or restrict access to a facility. All of this demonstrates the world’s demand for mobility, connectivity and ease-of-use. More video — everywhere Video is the cornerstone of security, providing both real-time and forensic coverage for emerging threats and incidents, which is why it’s one of the fastest growing segments of the marketplace. The use of video for traditional applications in new markets, as well as for use in newer applications that are not necessary security related is poised to see the most movement. In some industries such as oil and gas, there is a trend towards extending video coverage into extremely harsh and hazardous environments, so manufacturers are challenged to develop appropriately certified equipment to meet a more stringent demand. Manufacturing facilities such as food processing plants are also increasing their use of video for training and compliance purposes to prevent incidents such as food recalls that can be extremely costly for the business. It’s an exciting time to be a part of the security market, as we’re really just beginning to see that, when it comes to technology advancements, the sky is the limit. I would argue at the core of these innovations is the video data being collected, and as we work to build technologies that can harness the power of these applications, we will continue to be at the forefront of this movement toward greater intelligence and business insights. 

Kurt Takahashi, the new CEO of Pelco, says he will provide collaborative leadership to help build the Pelco team, work together hand-in-hand with team members, remove barriers and lead the company forward. He brings industry experience and relationships to the new post that will translate into new opportunities. Takahashi joins Pelco from AMAG Technology, where he served as President for the last couple of years. Earlier, he had stints at ADT, Tyco and Quantum Secure, where he was Global Vice President of Sales and Marketing. “This was an opportunity to join a brand that has deep, rich and far-reaching history,” says Takahashi. “I couldn’t resist the opportunity to come into a company such as Pelco and be able to make a difference.” Improving the fundamentals Takahashi acknowledges that Pelco has slipped in the last 10 years from its position as a market-leading brand. To address the situation going forward, the company must “improve fundamental things,” he says. Those fundamentals include keeping the customer first, putting the right people in the right roles, and executing technical support well. Keeping the customer first, putting the right people in the right roles, and executing technical support well  “We have to provide customer service from when we receive an order, to acknowledging it, to processing it and shipping the order,” says Takahashi. “Another piece is to deliver revisions to a product in a faster time period and introduce new products to the market in a timely way. In terms of market presence, we learn that people haven’t really heard from Pelco in a while. We have to get in front of integrators and consultants more aggressively than we have in the past.”   “It’s up to us to prove that we belong and can sustain and support customers moving forward,” he adds. “We will get new opportunities, but we will need to execute them. If we do that, we will grow.” Brand optimism Takahashi sees more reasons for optimism. “In spite of the problems, we are a big company with thousands of customers, a massive footprint, 10 offices around the world and people in over 40 countries. We are a strong, known brand around the world. These are a great foundation to grow from; we just have to execute better.” These are a great foundation to grow from; we just have to execute better Pelco’s new parent company, Transcom Capital Group, was another reason Takahashi was attracted to the position. He says Transom is led by “amazing professionals” that specialise in “transformational culture and how to diffuse best practices in an organisation.” At Pelco, Transom has already led surveys, workshops and focus groups throughout the organisation to create a vision, mission and values covering how the company wants to present itself in the market. From those values will emanate new process and policy improvements to move the company in the right direction. New visions and missions The company’s new, collectively developed vision is “to make the world safer.” The mission is “to deliver distinctive video solutions and world-class customer experiences.” The company’s new, collectively developed vision is “to make the world safer.” The company’s culture is built on six values: innovation and excellence, customer focus, integrity, respect and recognition, collaboration, and ownership. “We believe this is what will help drive our culture moving forward, and it’s the mindset of all of us as one team with one goal that will give us something to be proud of,” says Takahashi. “As we move into the new era of Pelco, you will see excitement internally and externally,” he adds “Everybody’s really eager to see Pelco come back and be a significant player.” Three horizons to success The idea is to look inward and improve on the current, successful product lines Takahashi sees three horizons that summarise the company’s path to future success. The first horizon is to focus on the fundamentals of what the company does today. The idea is to look inward and improve on the current, successful product lines, such as the VideoXpert video system and on-board video analytics. The second horizon will be to look at ways to advance the current feature set, whether “to build, partner or buy.” Building partnerships will be part of that success, such as the partnerships they are already building with Briefcam and Anyvision. The third horizon will be to expand their innovation, based on feedback from end users, dealers and consultants. “I want to get very deeply connected with our customer base,” says Takahashi. “Are we on the right path? Should we explore other partner relationships? We need to bring those minds together to expand our vision.” The focus should be on solving three business problems – mitigating risk, ensuring compliance and saving money. Looking ahead to ISC West in the spring, Takahashi expects Pelco to emerge as a more proactive company that is eager to engage. “We have a lot of stories to communicate, and we have not been as active as we should,” he says.

It is an exciting time at German intelligent video company MOBOTIX, which has launched a next-generation platform that builds on their legacy of video at the edge while opening up the system to third-party partners that can build even more capabilities. MOBOTIX unveiled the new M7 platform and M73 camera at the MOBOTIX Global Partner Conference in Mainz, Germany, in October. MOBOTIX M7 is a powerful, decentralised and secure modular IoT-video system based on deep learning modules. The feedback has been “overwhelming,” says MOBOTIX CEO Thomas Lausten. The new technology will also be featured in the United States at the 2020 MOBOTIX Partner Summit in Hollywood, Fla., in January. A different video surveillance  "What you see is a different way of doing video surveillance,” says Lausten. “Our focus on the edge is the difference between us and other companies.” The new MOBOTIX 7 open solution provides an “edge platform” that can be used for a variety of applications, which are provided as “apps” that leverage the platform’s hardware for specific uses, from object detection to face detection to people counting. The new M75 high-end camera incorporates the new platform. The MOBOTIX application programming interface (API) makes it possible for hundreds more apps to be developed over time Currently there are 19 apps available to empower various applications, and availability of the MOBOTIX application programming interface (API) makes it possible for hundreds more apps to be developed over time. If a MOBOTIX partner creates a new app for a specific project, “now he can use it not just for one project but can put it in the app store and sell it all over the world,” says MOBOTIX CTO Hartmut Sprave. Field Programmable Gate Array The new MOBOTIX platform uses Field Programmable Gate Array (FPGA) integrated circuits that provide flexibility and versatility to be adapted to a variety of needs, from deep learning, to higher resolution, or to use with a variety of sensors, such as color, black-and-white or night vision cameras, temperature sensors or microphones. “We can literally include any sensor requested by the market,” says Lausten.   The new camera can also be used for age analysis, crowd management or traffic analysis. It can even be used for fire or biohazard detection, incorporating thermal sensors and deep learning. MOBOTIX have added to their legacy of video with a next generation platform Partnerships MOBOTIX developed its new platform in conjunction with Konica Minolta, which owns a majority share of the German manufacturer. The combined knowledge of the two companies created the new platform, with most of the engineering done in Germany. Konica Minolta provided an object detection algorithm, for example, and deep learning capabilities that are being used with the cameras. The two companies are also developing the business together. “They are rolling out our technology on their website throughout the world,” says Lausten. “We are basically part of a global development organisation.” MOBOTIX developed its new platform in conjunction with Konica Minolta The new platform is also completely compatible with legacy MOBOTIX systems: “We have added what we need to what we have,” says Lausten. Cybersecurity is a top priority for MOBOTIX. “With our camera, everything is under our control, every single line of code, and we do all the penetration testing and everything is safe,” says Sprave. In fact, MOBOTIX won the French "Trophée de la Sécurité 2019" Gold Award in the cybersecurity category for the MOBOTIX Cactus Concept, which refers to the fact that all the modules in the MOBOTIX system have “digital thorns” that protect them from unauthorized access. End-to-end encryption is used with no blind spots.   Driven by cybersecurity Stronger cybersecurity and a focus on edge devices makes MOBOTIX inherently more cybersecure than a system of networked low-cost cameras, each of which could present a possible cyber-vulnerability. Stronger cybersecurity and a focus on edge devices makes MOBOTIX inherently more cybersecure The flexibility of the MOBOTIX platform expands its utility beyond security to include broader business functions. For example, the same camera that can detect criminals with face recognition can track where people are moving in a retail store, and even analyse age or demographics of customers to track buying patterns. “Cameras are required to think and process at the edge, and that is where we see a lot of focus going, driven by cybersecurity,” Lausten says. Lausten sees opportunity for even faster growth in the U.S. market, where they already have 30 or 40 partners. In the near term, there will be large opportunities provided by the U.S. trend toward “Chinese skepticism,” and cybersecurity concerns that have plagued the lower-cost Chinese imports. MOBOTIX products are proudly “Made in Germany.”

Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organisations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organisation’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetise the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organisation. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organisations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organisations, not technology. If we truly understand the risks to the organisation, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organisations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organisations.

When a leading English university sought electronic locks for its newest student accommodation block, it turned to Aperio to extend its installed Gallagher Command Centre access control system. The University of East Anglia (UEA) has relied on Gallagher access control for a decade. To extend their Gallagher Command Centre system to Crome Court—a student residence with 231 en suite rooms separated into flats for between 8 and 13 postgraduates—they needed the right wireless solution. Wireless locking technology Aperio wireless locks are battery powered, and so use much less energyUEA’s needs included more than just security, stylish component design and affordability. Crome Court was specifically designed to minimise environmental impact, including CO2 emissions. Any access control system was expected to contribute to that goal. The university chose Aperio wireless locking technology from ASSA ABLOY. Aperio wireless locks are battery powered, and so use much less energy than wired magnetic security locks. They only “wake up” when a credential is presented to the reader. On campus training “We decided to offer Aperio to upgrade and extend our system at UEA because of its outstanding reputation within the security industry,” explains Jason Boyce, sales manager at Gallagher. “Having worked with us for 6 years, Gallagher knew we would deliver,” adds David Hodgkiss, national sales manager at ASSA ABLOY UK. Installation was quick and easy, aided by training delivered on campus by specialist ASSA ABLOY technicians. “We found ASSA ABLOY’s service faultless,” says Wayne Dyble, installation and support manager at Check Your Security, UEA’s service provider. Environmentally advanced profile There’s no need for expensive and time-consuming work changing the locks Crome Court’s secure doors are fitted with Aperio E100 online escutcheons. Students open them with programmable RFID smart cards, instead of cumbersome mechanical keys. If a keycard is lost, it is straightforward for UEA facilities staff to cancel it and issue a replacement—using a simple web-based interface or mobile phone. There’s no need for expensive and time-consuming work changing the locks. UEA also aimed to build Crome Court with an environmentally advanced profile. Here, too, Aperio delivered. Wireless locks are battery-operated and emit much less CO2 than wired magnetic locks. In fact, in carbon terms, Aperio locks emit 0.16 percent of the total emissions produced by standard wired locks. Flexibility is another Aperio asset: additional doors can be brought into the same integrated Gallagher system whenever needed. “We hope to roll out Aperio across all new and existing residential estate,” says Christine Beveridge, head of campus services at UEA.

The University of Birmingham educates over 30,000 students, with more than 6,000 doors providing access to student accommodation. Gallagher’s integrated access control solution is responsible for providing operational continuity and creating a safe and secure environment for students. Access management system The University recently completed its new state-of-the-art student accommodation development, Chamberlain, which consists of a 19-storey tower and three low-rise blocks. An essential requirement was an integrated access control system, reducing the need for keys. Timothy Owen, General Manager of Student Accommodation at the University says, “We wanted to move away from using keys as students are prone to losing them and trying to manage thousands of locks and associated keys was a constant administration and financial drain.” We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff" In order to minimise the complexity of managing a new system, the University required a solution that integrated with, or was an extension of, their existing campus access control and accommodation management systems. “We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff so that they can go about their business as required,” says Timothy. “Fundamentally, we needed a system that gives both us and our resident’s confidence in the security of the accommodation.” Adaptable access solutions A large and complex estate with buildings of different construction and age, the University needed a solution that was flexible enough to accommodate their unique requirements. Gallagher Command Centre, together with the Aperio® wireless locking technology by ASSA ABLOY Access Control, was selected as the University’s preferred choice, meeting their security needs in a cost-effective way while still delivering to the overall specification. Timothy says, “The completion of our new state of the art Chamberlain development was extremely close to the date of the first student arrival, so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.” Improved student experience The Gallagher Command Centre integration allows for the access key and student ID to be combined in to one card, offering a number of benefits to both students and staff. The student ID and accommodation key is encoded on to one card, so it can be posted out in advance and access to the room automatically granted" Previously the accommodation arrival process required students to arrive at the University with their contracts and queue up so that a member of staff could sign them in manually and hand them the keys to their accommodation. From there students could head to their room. “Arrivals is always a busy time but with the help of the Gallagher solution we’ve not only improved the student experience but also the administration process,” says Timothy. “Now the student ID and accommodation key is encoded on to one card, so it can be posted out in advance and access to the room automatically granted via the accommodation management system. Students no longer need to queue for keys, can get to their rooms instantly, and spend more time enjoying their arrival experience.” Monitoring access cards The simple act of swiping an access card automatically checks the student in and a report can be generated to show who has arrived and who hasn’t, allowing staff to follow up accordingly. If the room is no longer required it can be quickly and easily re-allocated to another student, resulting in improved occupancy rates. Using Gallagher Command Centre together with the University’s accommodation management system allows staff to check on the well-being of students by monitoring the use of their access card. The University also houses students under the age of 18, and one of the safeguarding requirements is that the University can monitor their whereabouts on a daily basis. Timothy adds, “This can be difficult to achieve with many students to track, but Gallagher Command Centre can easily confirm the time and location of our resident’s last door access, providing peace of mind that students who may be uncontactable are in fact on site.” Replacing keys with a combined access and student ID card has reduced our operational costs" Creating business value University staff are also seeing positive improvements since the installation of the new system – particularly at the start of the year. The arrivals process is now less congested and more relaxed. The team have far fewer issues than with physical keys, enabling them to spend more time on the overall student experience. Since the installation of the first 800 bedrooms at Chamberlain, the University has already extended the system by a further 900 at Mason, with plans in place for an additional 1500 bedrooms this summer. Enduring partnerships “Replacing keys with a combined access and student ID card has reduced our operational costs as we now have far fewer keys to purchase and store,” explains Timothy. “The student experience has improved, and staff are now free to deal with urgent matters and offer a more personal service. We can easily create reports to help us audit access and have generally provided a much more modern and secure place to live and work.” “The University has worked with 2020 Vision Systems for some time on CCTV and access control systems, so when they won the tender to provide and install the Gallagher and Aperio® systems we had every confidence that they would be able to deliver. The completion of our new state of the art Chamberlain development was extremely close to the date of the first student occupation and so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.”

Headquartered in a designated facility, the Compton Unified School District (USD) Police Department is committed to providing a safe and secure educational environment for students, staff, and parents. It strives to prevent criminal or delinquent behaviour that has a negative impact on the educational process within the schools and community. Located in a suburban Los Angeles community with a high crime rate, Compton USD is among the 75 percent of schools that have adopted video surveillance solutions, an important tool for ensuring safety on school grounds. Schools facing challenges, such as violence or vandalism on campus, find security cameras an indispensable aid to identifying and resolving issues as they arise. Benitez designed a customised Dahua Technology security system that monitors the premises from the outside perimeter facing inward IP surveillance infrastructure The jungle of outdated and damaged cabling from a defunct analogue video surveillance system that hangs from buildings throughout the grounds serve as a reminder of both the budgetary and technology challenges once facing the Compton USD Police Department. Mario Benitez, an Authorized Dahua Dealer for Advanced Alarm in Santa Fe Springs, California began to explore building an IP surveillance infrastructure that would span the long-distance 2.5-acre grounds without the need for trenching cables. This area houses the Compton USD Police Department buildings, police vehicles, evidence sheds, and other municipal structures. Benitez sought an economical yet scalable solution that would eventually allow officers to remotely monitor video feed directly from Compton school campuses, adding another layer of security to the department’s functionality. Customised security system Compton USD Police Department officials chose to work with Benitez, who approached the project with an innovative solution: incorporating the newest ideas and the most up-to-date surveillance systems available. Benitez designed a customised Dahua Technology security system that monitors the premises from the outside perimeter facing inward, a configuration that provides better views of the four buildings, three gates, and grounds of the Command Center. The Dahua IP cameras and NVR proved to be beneficial because they don’t require physical cabling to connect Partnering with Dahua sales and engineering staff, Benitez deployed a total Dahua solution that included 20 Pro Series 4MP WDR fixed lens Wi-Fi cameras, a 32-channel NVR, three smart switches, one surveillance management centre, two 2.4 and 5.6GHz indoor access points, and four 5.6GHz wireless video transmission devices to create a locked wireless connection. The first unit wirelessly connects six to eight IP cameras on the remote end. The second unit is connected to the NVR network and transmits a signal from the remote cameras. The bridge requires an unobstructed line of sight to create the link. The Dahua IP cameras and NVR proved to be beneficial because they offer a flexible solution that doesn’t require physical cabling to connect. Mapping of project The project required months of planning, a process that involved mapping the project on paper, strategic alignment of networked devices, an audit to ensure operability, and final integration and deployment. “This is one of those projects where the heavy lifting comes in the planning stages. It was a complex project, but the Dahua team was very knowledgeable and helped us put together a powerful solution,” said Benitez. “So, when it came time for the installation it was fast and everything went smoothly.” With strategic placement, the video surveillance cameras can capture both the perimeter and interior of the Compton USD Police Station grounds The plan included leveraging a motor on the back gate of the property to access a 110-volt circuit for power to send a signal across a wireless bridge. With strategic placement of cameras elevated on support poles, the video surveillance cameras can capture both the perimeter and interior of the Compton USD Police Station grounds. The NVR is housed in a rack within the police station command centre, allowing officers to closely monitor the grounds, buildings, and vehicles at a glance to safeguard the facility and its assets. “I was determined to use only Dahua products for this project. They worked with me to deliver a unique, customised solution,” said Benitez. Networked video surveillance solution With the addition of a networked video surveillance solution, the Compton USD Police Department gained a valuable resource for long-term success by implementing a scalable system that meets both immediate security needs and provides for future improvements. The collaboration between Advanced Alarm Inc. and Dahua Technology USA to deploy a top-of-the-line and easy-to-use system resulted in a creative solution that will continue to offer ROI and protect both people and property. “Dahua cares about the installer. They design software with practical functions that are easy to demonstrate, easy to operate, and easy for my customers to understand,” said Benitez. “And that makes my life easier.” Benitez was able to bridge the camera across long distances, delivering seamless connectivity Revolutionary new protocol Benitez worked closely with Dahua sales and engineering representatives to identify solutions that reinforced his problem-solving skills to design and deploy an innovative networked solution. He established a revolutionary new protocol for designing a video surveillance system with camera placement on the outside perimeter facing inward—a model that is gaining popularity with his customers, setting him apart, and increasing demand for his services. In addition, he was able to bridge the camera across long distances using wireless access points and smart switches to deliver seamless connectivity. “After 25 years in the business, I can finally say I’ve found a brand I like,” he said. “Now I only use Dahua products. They’re very user-friendly and work right out of the box.”

The Monterey Bay Aquarium has a rich history of innovation. Since its founding in 1984, the facility has become one of the world’s leading public aquariums and ocean conservation organisations.   Monterey Bay Aquarium has produced significant insights into the life history of sharks, sea otters, and bluefin tuna. The aquarium also was the first to exhibit a living kelp forest, and in 2004 it was the first to successfully exhibit and return to the wild a young great white shark. It is therefore no surprise that the Monterey Bay Aquarium desired the most innovative and state-of-the-art cameras as a key component for its security system, and Arecont Vision was able to deliver what they required. Until recently, the Monterey Bay Aquarium relied upon up to 60 analogue cameras for its video security needs Constant surveillance and monitoring The aquarium has a huge campus, with multiple separate properties and an average annual visitation of two million people. Until recently, the Monterey Bay Aquarium relied upon up to 60 analogue cameras for its video security needs. With such a large area to cover and with so many people to monitor, this type of system proved increasingly unreliable and insufficient to its growing security needs. The aquarium’s security staff also found it a major inconvenience that accessories and other parts for the system were exclusive to the original provider, limiting the security team’s options both technically and financially. The footage from the analogue cameras was monitored on monochrome screens and useful viewing of surveillance video was quite difficult at times. The quality of the images was low, and the inflexible nature of the cameras resulted in a number of blind spots throughout the aquarium’s large campus. Difficult lighting conditions The aquarium also has some very challenging lighting situations, requiring more specialised, versatile cameras in order to properly capture images.  “We have some very difficult light levels here. The reflections of the water tanks can make certain areas lighter on camera than they are in person, or vice-versa,” stated Thomas Uretsky, Director of Security and Emergency Management for the facility. The security team reached the point where they knew they needed to upgrade. “The system needed more flexibility, multiple views on one camera, the works,” Mr. Uretsky said. “Blind spots needed to be eliminated, and we wanted as close to a 360-degree view as possible.” After thorough research, San Jose, California-based security integrator NSI Systems recommended Arecont Vision for the camera solution.   The aquarium has a huge campus, with an average annual visitation of two million people Arecont Vision surveillance expertise Mr. Uretsky and the team at Monterey Bay Aquarium collaborated with Arecont Vision regarding what they were looking for, where coverage was needed, and how to best fit in into their budget. Monterey Bay Aquarium chose ExacqVision as their video management system, another solid partner to help upgrade their prior surveillance system. A range of different Arecont Vision cameras were ultimately deployed to serve the aquarium’s varying needs. Arecont Vision MicroDome cameras were ideal for the ticketing area and customer lines. The series includes Wide Dynamic Range (WDR) models, which can achieve clear images across extreme lighting conditions, such as those found in some of the indoor spaces at the aquarium. MicroDome cameras have an extremely low profile and only a 4” diameter, making them ideal for discrete security surveillance. When asked for his thoughts about the MicroDome camera, Mr. Uretsky responded, “They are small and nearly invisible to anyone who doesn’t know what they’re looking for. The fact that they have such a small footprint makes them ideal for us in the ticketing and front entrance areas.” The Monterey Bay Aquarium now has the unique and flexible camera solution it required, utilising 360-degree video Another favourite at Monterey Bay Aquarium were Arecont Vision SurroundVideo Omni G1 and G2 adjustable-view cameras. The SurroundVideo Omni series utilises a patented 360º track where each of its four-megapixel sensors can be moved to cover virtually any angle. Remote motorised focus simplified installation with the Omni G2. Combined with the ability to interchange lenses, the Monterey Bay Aquarium now has the unique and flexible camera solution it required. The customisable features of the camera also simplify future changes that may occur at the aquarium, saving time and money if construction or remodelling were to occur. “The SurroundVideo Omni cameras are some of our favourites because we are getting four cameras in one. They have the most flexibility,” said Kevin Wright, Monterey Bay Aquarium’s security manager. “Our blind spots are much more limited, and we don’t need to use nearly as many cameras as we previously had in those areas.” Although each camera offers four separate views, only a single PoE (Power over Ethernet) cable and a single software license is required for integration with the Exacq software, further reducing costs. Megapixel camera performance The system has performed incredibly well to date. Not only was it installed on time, but it was completed within budget. The Monterey Bay Aquarium monitors the system locally, 24-hours per day. The images are viewed on a dynamic video wall in the new Security Operations Center. While most footage is viewed on-site, some cameras have been enabled with the Exacq software for remote monitoring at satellite offices. For example, holding areas for rescued sea otters can be viewed remotely by a research team.   Some cameras have been enabled with the Exacq software for remote monitoring off-site Arecont Vision cameras have helped the aquarium’s security department in a variety of ways, one of which is increasingly common: addressing bicycle theft. Individuals will sometimes access a public recreational trail that runs along the aquarium’s main campus to steal unattended bikes parked by visitors or staff. Unlike the previous analogue surveillance system, Arecont Vision’s megapixel cameras are able to provide the security department with good views and high-resolution images when reporting such incidents to the police department. The project at Monterey Bay Aquarium fulfilled a vast array of surveillance requirements — indoor and outdoor scenes, large and small spaces, low- to high-lighting conditions — and Arecont Vision cameras addressed each of the challenges. The deployment of the new cameras made an impression on Mr. Uretsky and his team. Making potential security solutions reality One installation inspired ideas for another, and Arecont Vision helped make these potential security solutions a reality as well. The continual partnership between the aquarium, the system integrator, and Arecont Vision has resulted in an ongoing collaboration between the three entities. “The reason we went with Arecont Vision was because it has a niche where a lot of manufacturers don’t, with its multi-view cameras,” Mr. Uretsky stated. Arecont Vision pioneered the first multi-sensor megapixel panoramic cameras in the surveillance industry in 2006, and has continued to enhance their capabilities, introducing adjustable-view Omni cameras in 2014. “These cameras have been fundamental as we systematically replace our old cameras with newer, megapixel versions. We are always improving and always adding cameras, so each time we’ve installed them we’ve been pleased.”

Founded in 1871, Fulton County School System is the fourth largest school district in Georgia, United States. It consists of 101 schools and administrative support buildings, including 67 elementary schools, 19 middle schools, 17 high schools and eight charter organisations. Fulton’s mission is to provide a safe and secure environment for its more than 96,000 students and more than 12,000 full-time employees. To help enhance safety at more than 100 schools, Fulton has installed a full Avigilon security solution that includes Avigilon cameras with self-learning video analytics, Avigilon network video recorders, and Avigilon Control Center™ (ACC) video management software with Avigilon Appearance Search™ technology. Fulton is also deploying Avigilon Access Control Manager to secure physical access points, providing an integrated security solution for the district. Simplifying recording and capturing of footage Fulton sought to replace analogue cameras with an end-to-end high definition security system camera system in order to maximise protectionFulton sought to replace analogue cameras with an end-to-end high definition security system camera system in order to maximise protection, enable proactive event response, and facilitate the recording, capturing and sharing of clear footage with its school board, police and the concerned public. Securing more than 100 buildings is no easy feat, but it’s of utmost importance to the Department of Safety and Security at Fulton, which also includes the School Police and Student Health Services and Emergency. Upgrading video security system With recent data showing above average student incident rates and student disciplinary concerns at some schools, upgrades to the security system were needed to allow better local and remote monitoring in important areas. “One of the biggest security challenges we face is our ability to reliably monitor important areas throughout our schools, especially during an emergency. With Avigilon, we not only benefit from exceptional image quality, but their advanced video analytics, like Avigilon Appearance Search technology, save us valuable time and effort, ultimately making our schools a safer place.” - Paul Hildreth, Emergency Operations, Safety and Security, Fulton County School System.  Appearance Search technology Avigilon high-definition cameras with self-learning video analytics and access control solutions have been installed in 101 schoolsAvigilon high-definition cameras with self-learning video analytics and access control solutions have been installed in 101 schools. ACC 6 video management software with Avigilon Appearance Search technology is a particularly exciting new development for the district. “We chose Avigilon because of the capabilities it offers in its advanced video analytics search technologies, including Avigilon Appearance Search,” said Paul Hildreth, Emergency Operations, Safety and Security for Fulton. “Their analytics are easy to set up and use, and can save us valuable time and effort, ultimately making our schools a safer place for generations to come.” Video data analysis Avigilon Appearance Search video analytics technology uses a sophisticated deep learning artificial intelligence search engine to sort through hours of footage with ease. This technology allows Fulton’s operators to click on a button and search for all instances of a person or vehicle across all cameras on a site, quickly and efficiently. This can save Fulton time and effort during critical investigations as Avigilon Appearance Search technology intelligently analyses video data, helping to track a person’s or vehicle’s route and identify previous and last-known locations. Avigilon self-learning video analytics enable proactive, real-time event response. Built from the ground up to manage high-definition video, Avigilon offers self-learning analytics on camera resolutions of up to 5K (16 MP). Avigilon Multisensor cameras were also set up to capture challenging angles and provide total coverage within a 180 to 360-degree area Avigilon H4 platform Avigilon H4 bullet and dome cameras from the new H4 platform were installed, offering self-learning video analytics, greater resolution performance and Wide Dynamic Range support. Avigilon H4 cameras are available in 1 to 5 MP and 4K Ultra HD (8 MP) resolutions. Avigilon Multisensor cameras were also set up to capture challenging angles and provide total coverage within a 180 to 360-degree area. Upgrading the district’s security solutions began three years ago with a single high school as a pilot program. The success of this replacement led the district to integrate ACC in other school projects and, in 2014, Fulton opened new administrative centres with both Avigilon access control and video security solutions. At the start of 2017, Fulton began implementing a three-year approach to completing the upgrade. Image quality and resolution Before switching to the Avigilon solution, the district was challenged with low system reliability, which resulted in not having video evidence when needed. Furthermore, in situations where there was recorded footage, it was not of high enough quality to provide value. With the installation of Avigilon video security, Fulton has benefited from exceptional image quality and resolution across wide areas in all lighting conditions. The ongoing Avigilon implementation will provide the district with crucial and powerful insights that can help save time and effort during critical investigations. With the help of Avigilon trusted security solutions, the future looks bright for Fulton County Schools.

An initial investment of $100 million launched the first American public university campus in Mexico: Arkansas State University Campus Queretaro (ASUCQ). Within five years of its 2017 opening, around 7,500 staff and students are expected to use the site, including campus accommodation for up to 1,500 students. To accompany such a high-profile development, the university needed security and access control systems with a trusted and proven track record protecting staff, students and other university assets. They sought a technology-based solution to reduce security risks across the campus, and specifically an access control system able to monitor multiple spaces and monitor all access points in real time. System software and hardware should make it fast and intuitive to generate or modify access rights for any campus user. A single solution needed to work across both common university facilities and separate areas with student accommodation. Monitoring campus in real time With the SMARTair Wireless Online option, facilities managers monitor the campus in real time, with live updating of who enters where, and when ASUCQ turned to SMARTair to protect its investment and site users. So far, around 600 SMARTair battery-powered online escutcheons have been installed across campus. High traffic flows through many campus doors required robust access control devices. With the SMARTair Wireless Online option, facilities managers monitor the campus in real time, with live updating of who enters where, and when. Intuitive SMARTair software enables all day-to-day administration from a central control point. "SMARTair is a very secure access control system that is also very intuitive for user and access management,” says Jose Alfonso Suarez Torres, Operations Chief at ASUCQ. Future plans for ASUCQ envision a ‘university city’ with up to 20,000 students — all protected in real time with SMARTair access control. And because a SMARTair system is wireless, expanding and upgrading access control will never disrupt the daily work or campus life at this fast-growing university. SMARTair mobile solution Openow A single interaction with the SMARTair TS1000 software is all it takes to make a virtual key disappear automatically from a user’s Openow app The new SMARTair mobile solution, Openow also gives facility managers the option to send, revoke and amend the validity of users’ keys, wherever they (or the keyholder) may be — with no need for physical credentials like keys or smart-cards. Students and staff save time, with no access cards to collect or validate. Each user installs and validates their Openow app and collects keys virtually. Tap a SMARTair escutcheon with your phone... and the door unlocks, if you are authorised to enter. Administrators save time and resource at the end of a student or staff member’s time on campus. A single interaction with the SMARTair TS1000 software is all it takes to make a virtual key disappear automatically from a user’s Openow app. A simple, secure, modern solution to university access control.

Delivering on customer expectations is a basic tenet of success in the physical security market. However, meeting expectations may be an elusive goal, whether because customer needs are not communicated effectively or because equipment doesn’t perform as promised. We asked this week’s Expert Panel Roundtable: what if a customer expects more than a security system can deliver?

Cloud applications are an everyday facet of business these days, exemplified by systems such as Office 365, Salesforce.com and Dropbox. The physical security market is also embracing the cloud after overcoming some initial concerns and thanks to improvements in cloud offerings. We asked this week’s Expert Panel Roundtable: which security markets are likely to embrace the cloud?

Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?