Booth number: 20031 Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond
Pelco’s priorities for 2019 at ISC West are informed by worldwide trends in the security industry. As a result, Pelco will be focusing on enhancing cloud connectivity and cybersecurity for their customers. In addition, VideoXpert is Pelco’s best-selling video management solution, so this system will be the primary solution focus moving forward.
Pelco is also planning to build upon Pelco Professional Services, which will include VxCare, a three-tier service plan for VideoXpert owners available worldwide this May. Overall, Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond.
Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience.
Pelco was established in its current form around the year 1987, we have been attending ISC West since at least then. One memory that stands out is having to make many coax cables connect with all the analogue cameras and switchers.
Q: What strategies do you use to get the most out of exhibiting at ISC West?
We truly value the media relationships we’ve nurtured over the years. The security trade media specifically have played a pivotal role in sharing the latest news as it relates to our industry and ISC West.
In addition to media relations, e-mail blasts and blogs are also key tools to build buzz around our exhibit. Lastly, we utilise a playbook and training protocols developed for our sales department. This information ultimately benefits our customers because they will receive accurate and up-to-date information about our video surveillance solutions.
One way we quantify our success at ISC West is to keep track of the number of people attending our booth
Q: How do you quantify your success at ISC West? What ROI do you receive from the show?
One way we quantify our success at ISC West is to keep track of the number of people attending our booth. The show is considered the premier event in North American security so a major way we measure our ROI is through initial or final meetings with customers and partners.
These initial connections can happen on or near the show floor. In addition, our product managers and engineers create a dialogue with our customers so they can determine the transferrable value of a potential solution, which in turn influences our product world map.
Q: What company activities (outside the show floor) does your company organise each year?
We have participated in the Security 5K in support of Mission 500. Additionally, we sometimes host customers at local end user sites so they get to see the system in operation.
Q: What sets ISC West apart from other trade shows on the calendar?
It’s the best-attended security conference in North America by far, attracting both domestic and international visitors.