Summary is AI-generated, newsdesk-reviewed
  • DNAKE & CyberGate enable Microsoft Teams video intercom integration, enhancing enterprise communication.
  • Integration supports SIP video door intercoms, vital for teams in security control rooms.
  • Order via Microsoft AppSource; CyberGate requires subscription per intercom, free trial available.

DNAKE, a provider of video intercom products and smart community solutions, has partnered with CyberGate to offer enterprises a seamless integration for connecting DNAKE SIP video intercoms with Microsoft Teams.

CyberGate is a subscription-based Software-as-a-Service hosted on Azure, recognised as a Microsoft Preferred Solution and is Microsoft Co-sell Ready. This collaboration aims to enhance communication capabilities for enterprises utilising Microsoft Teams.

Traditional telephony systems

Microsoft Teams serves as a key collaboration hub within Microsoft Office 365, bringing together people, content, conversations, and essential tools.

According to Microsoft, Teams had reached 250 million daily active users globally as of July 2021

According to Microsoft, Teams had reached 250 million daily active users globally as of July 2021. With the intercom market showing potential with over 100 million devices already installed globally, integration with Teams is increasingly in demand. Many of these devices are SIP-based video intercoms, a segment expected to see sustained growth as enterprises continue to migrate from traditional telephony systems to Microsoft Teams.

Video Intercom Integration with Microsoft Teams

The integration facilitates communication between existing SIP-based video intercoms and Teams, addressing growing demand. The DNAKE 280SD-C12 intercom, when activated, triggers a call to predefined Teams users.

These users can answer the call via their Teams desktop client, compatible desk phone, or mobile app, allowing for two-way audio and live video exchange. Moreover, the setup enables remote door opening from any suitable Teams device. Unlike other solutions, CyberGate’s approach eliminates the need for a Session Border Controller or any third-party software installation, streamlining the integration process.

Implementing the Solution

Enterprises looking to implement this integration can acquire DNAKE's IP intercom devices

This innovative solution empowers employees to utilise existing communication tools for interacting with visitors, making it ideal for environments such as offices, buildings with reception areas, or security control rooms. The adaptability of the Teams integration underscores its practical application where employees are accustomed to using Teams internally.

Ordering and Subscription Process

Enterprises looking to implement this integration can acquire DNAKE's IP intercom devices. CyberGate subscriptions, essential for activating the integration, can be purchased and activated online through Microsoft AppSource and Azure Marketplace.

These subscriptions are available on a monthly and annual basis, with a one-month free trial included. Only one CyberGate subscription is necessary per intercom device.

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