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Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualise and share the multiple data sources needed in an SOC today. Security Operation Centre (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as well as dashboards and web apps for cyber security applications. Today’s advancements in technology and computing power not only have increasingly made security systems much more scalable, by adding hundreds, if not thousands, of more data points to an SOC, but the rate at which the data comes in has significantly increased as well. Accurate monitoring and surveillance This has made monitoring and surveillance much more accurate and effective, but also more challenging for operators, as they can’t realistically monitor the hundreds, even thousands of cameras, dashboards, calls, etc. in a reactive manner. Lacking situational awareness is often one of the primary factors in poor decision making In order for operators in SOC’s to be able to mitigate incidents in a less reactive way and take meaningful action, streamlined actionable data is needed. This is what will ensure operators in SOC truly have situational awareness. Situational awareness is a key foundation of effective decision making. In its simplest form, ‘It is knowing what is going on’. Lacking situational awareness is often one of the primary factors in poor decision making and in accidents attributed to human error. Achieving ‘true’ situational awareness Situational awareness isn’t just what has already happened, but what is likely to happen next and to achieve ‘true’ situational awareness, a combination of actionable data and the ability to deliver that information or data to the right people, at the right time. This is where visualisation platforms (known as visual networking platforms) that provide both the situational real estate, as well as support for computer vision and AI, can help SOCs achieve true situational awareness Role of computer vision and AI technologies Proactive situational awareness is when the data coming into the SOC is analysed in real time and then, brought forward to operators who are decision makers and key stakeholders in near real time for actionable visualisation. Computer vision is a field of Artificial Intelligence that trains computers to interpret and understand digital images and videos. It is a way to automate tasks that the human visual system can also carry out, the automatic extraction, analysis and understanding of useful information from a single image or a sequence of images. There are numerous potential value adds that computer vision can provide to operation centres of different kinds. Here are some examples: Face Recognition: Face detection algorithms can be applied to filter and identify an individual. Biometric Systems: AI can be applied to biometric descriptions such as fingerprint, iris, and face matching. Surveillance: Computer vision supports IoT cameras used to monitor activities and movements of just about any kind that might be related to security and safety, whether that's on the job safety or physical security. Smart Cities: AI and computer vision can be used to improve mobility through quantitative, objective and automated management of resource use (car parks, roads, public squares, etc.) based on the analysis of CCTV data. Event Recognition: Improve the visualisation and the decision-making process of human operators or existing video surveillance solutions, by integrating real-time video data analysis algorithms to understand the content of the filmed scene and to extract the relevant information from it. Monitoring: Responding to specific tasks in terms of continuous monitoring and surveillance in many different application frameworks: improved management of logistics in storage warehouses, counting of people during event gatherings, monitoring of subway stations, coastal areas, etc. Computer Vision applications When considering a Computer Vision application, it’s important to ensure that the rest of the infrastructure in the Operation Centre, for example the solution that drives the displays and video walls, will connect and work well with the computer vision application. The best way to do this of course is to use a software-driven approach to displaying information and data, rather than a traditional AV hardware approach, which may present incompatibilities. Software-defined and open technology solutions Software-defined and open technology solutions provide a wider support for any type of application the SOC may need Software-defined and open technology solutions provide a wider support for any type of application the SOC may need, including computer vision. In the modern world, with everything going digital, all security services and applications have become networked, and as such, they belong to IT. AV applications and services have increasingly become an integral part of an organisation’s IT infrastructure. Software-defined approach to AV IT teams responsible for data protection are more in favour of a software-defined approach to AV that allow virtualised, open technologies as opposed to traditional hardware-based solutions. Software’s flexibility allows for more efficient refreshment cycles, expansions and upgrades. The rise of AV-over-IP technologies have enabled IT teams in SOC’s to effectively integrate AV solutions into their existing stack, greatly reducing overhead costs, when it comes to technology investments, staff training, maintenance, and even physical infrastructure. AV-over-IP software platforms Moreover, with AV-over-IP, software-defined AV platforms, IT teams can more easily integrate AI and Computer Vision applications within the SOC, and have better control of the data coming in, while achieving true situational awareness. Situational awareness is all about actionable data delivered to the right people, at the right time, in order to address security incidents and challenges. Situational awareness is all about actionable data delivered to the right people Often, the people who need to know about security risks or breaches are not physically present in the operation centres, so having the data and information locked up within the four walls of the SOC does not provide true situational awareness. Hyper-scalable visual platforms Instead there is a need to be able to deliver the video stream, the dashboard of the data and information to any screen anywhere, at any time — including desktops, tablets phones — for the right people to see, whether that is an executive in a different office or working from home, or security guards walking the halls or streets. New technologies are continuing to extend the reach and the benefits of security operation centres. However, interoperability plays a key role in bringing together AI, machine learning and computer vision technologies, in order to ensure data is turned into actionable data, which is delivered to the right people to provide ‘true’ situational awareness. Software-defined, AV-over-IP platforms are the perfect medium to facilitate this for any organisations with physical and cyber security needs.
Enclosures containing electronics, communications or cabling infrastructure offer a simple attack point for cyber breaches and an opportunity for a physical attack on the hardware. Yet, many of these assets are housed within enclosures that provide minimal security features to offer a deterrent to any would-be attacker. This has always just been a pet hate. Walking down the high street of a town anywhere in the United Kingdom, you can often see open street communication cabinets. You can actually look directly inside at the equipment. And if I was a bad guy, I could quite easily just put my foot into their enclosure and quite quickly take out their infrastructure. Charged service for enclosures This seems crazy when a US$ 2 magnetic contact on a door can quickly tell you whether your enclosure is open or shut, and can be vital in keeping your network alive. Moreover, the operators of these systems, whether it is telecoms or internet providers, are providing a charged service to their customers, so they should really be protecting their enclosures. Why has that security level not been so readily taken into the outside world, into the unprotected environment? More sobering, if you contrast this security approach to the approach taken in the data centre world, an environment that already has multiple stringent security protocols in place, you get a very different picture. For instance, security devices can capture snapshots of anyone who opens a cabinet door in a data room, so it is recorded who has opened that door. While that is just one simple example, it begs the question. Why has that security level not been so readily taken into the outside world, into the unprotected environment? In my mind, a lot of it boils down simply to education. Network connection, easy point of cyber attacks Our preconceived idea about cyber security is some big corporation being knocked out or held to ransom by, again in our mind, someone sitting at a laptop, probably with their hood up over their head, typing away in the darkness, attacking us through the internet. But how the would-be criminal is going to come at us is just like in sport. They attack at the weakest point. Networks can be deployed in the outside world in many ways, such as cameras monitoring the highways. That means those locations will have a network connection. And that can be a point of attack in a non-secure outside world. Enclosures can be broken into by attackers Many people think, ‘That is okay because I’m going to take that ethernet device that my cameras are connected to and I’m going to put it inside an enclosure.’ However, what people do not realize is that the only thing that the enclosure is doing is protecting the ethernet device from Mother Nature. Because, without proper security, those enclosures can be broken into pretty easily. Many of them are just a single key that is not in any way coded to the device. Twofold cyber security People need to realise that cyber security is twofold. It can be carried out by hacking the network or physically breaking Therein lays the problem. People need to realise that cyber security is twofold. It can be carried out by hacking the network or physically breaking into the weakest physical point. And so, a simple boot through the open door of an enclosure can vandalise the devices inside and take down a small or large part of a network. And by definition, this meets the criteria for a cyber-attack. So, how do we go about tackling this problem? Well, security is a reaction marketplace. And for enclosures, there’s not, at present, a plethora of solutions out there for to counter these types of attacks. It can be challenging to find what you’re looking for through a quick Google search compared to searching for more traditional security protection measures. Deploying smart sensors and detectors But, under Vanderbilt and ComNet, we are currently taking our knowledge and experience from system installation and compiling it together. We’re bringing different products from different parts of our business to make a true solution. For instance, we have sensors for enclosures that detect anything from gas or smoke to open doors, detectors that will tell you if someone is trying to smash open your enclosure with a sledgehammer, or that someone is trying to lift your enclosure off of its mount. More importantly, as is not really a one-size-fits-all solution, we have developed a menu structure available that allows customers to pick and choose the ones that will best fit their own requirements.
While the application of facial recognition within both public and private spheres continues to draw criticism from those who see it as a threat to civil rights, this technology has become extremely commonplace in the lives of iPhone users. It is so prevalent, in fact, that by 2024 it is predicted that 90% of smartphones will use biometric facial recognition hardware. CCTV surveillance cameras Similarly, CCTV is a well-established security measure that many of us are familiar with, whether through spotting images displayed on screens in shops, hotels and offices, or noticing cameras on the side of buildings. It is therefore necessary we ask the question of why, when facial recognition is integrated with security surveillance technology, does it become such a source of contention? It is not uncommon for concerns to be voiced against innovation. History has taught us that it is human nature to fear the unknown, especially if it seems that it may change life as we know it. Yet technology is an ever-changing, progressive part of the 21st century and it is important we start to shift the narrative away from privacy threats, to the force for good that LFR (Live Facial Recognition) represents. Live Facial Recognition (LFR) We understand the arguments from those that fear the ethics of AI and the data collection within facial recognition Across recent weeks, we have seen pleas from UK organisations to allow better police access to facial recognition technology in order to fight crime. In the US, there are reports that LAPD is the latest police force to be properly regulating its use of facial recognition to aid criminal investigations, which is certainly a step in the right direction. While it is understandable that society fears technology that they do not yet understand, this lack of knowledge is exactly why the narrative needs to shift. We understand the arguments from those that fear the ethics of AI and the data collection within facial recognition, we respect these anxieties. However, it is time to level the playing field of the facial recognition debate and communicate the plethora of benefits it offers society. Facial recognition technology - A force for good Facial recognition technology has already reached such a level of maturity and sophistication that there are huge opportunities for it to be leveraged as a force for good in real-world scenarios. As well as making society safer and more secure, I would go as far to say that LFR is able to save lives. One usage that could have a dramatic effect on reducing stress in people with mental conditions is the ability for facial recognition to identify those with Alzheimer’s. If an older individual is seemingly confused, lost or distressed, cameras could alert local medical centres or police stations of their identity, condition and where they need to go (a home address or a next of kin contact). Granted, this usage would be one that does incorporate a fair bit of personal data, although this information would only be gathered with consent from each individual. Vulnerable people could volunteer their personal data to local watchlists in order to ensure their safety when out in society, as well as to allow quicker resolutions of typically stressful situations. Tracking and finding missing persons Another possibility for real world positives to be drawn from facial recognition is to leverage the technology to help track or find missing persons, a lost child for instance. The most advanced forms of LFR in the market are now able to recognise individuals even if up to 50% of their face is covered and from challenging or oblique angles. Therefore, there is a significant opportunity not only to return people home safely, more quickly, but also reduce police hours spent on analysing CCTV footage. Rapid scanning of images Facial recognition technology can rapidly scan images for a potential match Facial recognition technology can rapidly scan images for a potential match, as a more reliable and less time-consuming option than the human alternative. Freed-up officers could also then work more proactively on the ground, patrolling their local areas and increasing community safety and security twofold. It is important to understand that these facial recognition solutions should not be applied to every criminal case, and the technology must be used responsibly. However, these opportunities to use LFR as force for good are undeniable. Debunking the myths One of the central concerns around LFR is the breach of privacy that is associated with ‘watchlists’. There is a common misconception, however, that the data of every individual that passes a camera is processed and then stored. The reality is that watch lists are compiled with focus on known criminals, while the general public can continue life as normal. The very best facial recognition will effectively view a stream of blurred faces, until it detects one that it has been programmed to recognise. For example, an individual that has previously shoplifted from a local supermarket may have their biometric data stored, so when they return to that location the employees are alerted to a risk of further crimes being committed. Considering that the cost of crime prevention to retailers in recent years has been around £1 billion, which therefore impacts consumer prices and employee wages, security measures to tackle this issue are very much in the public interest. Most importantly, the average citizen has no need to fear being ‘followed’ by LFR cameras. If data is stored, it is for a maximum of 0.6 seconds before being deleted. Privacy Privacy is ingrained in facial recognition solutions, yet it seems the debate often ignores this side of the story Privacy is ingrained in facial recognition solutions, yet it seems the debate often ignores this side of the story. It is essential we spend more time and effort communicating exactly why watchlists are made, who they are made for and how they are being used, if we want to de-bunk myths and change the narrative. As science and technology professionals, heading up this exciting innovation, we must put transparency and accountability at the centre of what we do. Tony Porter, former Surveillance Camera Commissioner and current CPO at Corsight AI, has previously worked on developing processes that audit and review watch lists. Such restrictions are imperative in order for AI and LFR to be used legally, as well as ethically and responsibly. Biometrics, mask detection and contactless payments Nevertheless, the risks do not outweigh the benefits. Facial recognition should and can be used for good in so many more ways than listed above, including biometric, contactless payments, detecting whether an individual is wearing a facemask and is therefore, safe to enter a building, identifying a domestic abuse perpetrator returning to the scene of a crime and alerting police. There are even opportunities for good that we have not thought of yet. It is therefore not only a waste not to use this technology where we can, prioritising making society a safer place, it is immoral to stand by and let crimes continue while we have effective, reliable mitigation solutions.
Paxton’s combined video management and access control platform, Paxton10, now allows administrators to manage multiple sites, spanning cities, countries and even continents. Paxton10 Paxton10 is the newest and most powerful system, developed by the international security manufacturer, Paxton Access Limited (Paxton). The new system is critically acclaimed among industry experts, as well as a favorite for Paxton installers. One Paxton installer and the Managing Director of Seen Services, Bradley Lucas, said “Due to its simple out of the box installation process, this is our go to access control solution. The system can be managed with ease from anywhere. Our engineers love using it, as do our clients.” Multi-site management support Paxton has been developing Paxton10 platform, based on real-time feedback from their installers and end-users. This is to maximise the systems future potential for expanding businesses with multiple sites, and public spaces, such as campuses or healthcare facilities. The installer and customer needs are what continue to drive the direction of Paxton10, which is leading the way as a unique combined system that can support multi-site management. Paxton10 Cloud Services By utilising Paxton10 Cloud Services, it is possible for up to 100 sites to be managed by a single Paxton10 serve By utilising Paxton10 Cloud Services, it is possible for up to 100 sites to be managed by a single Paxton10 server. To connect the sites via the user-friendly web-based software, an activation code is used to simply identify a Paxton10 controller at the destination and the system does the rest. The multi-site feature in Paxton10 can be set up in minutes, with minimal technical knowledge. It does not need a VPN or any additional infrastructure. Supports up to 1000 doors and cameras Even with multi-site, a single Paxton10 system can still support up to 1000 doors and 1000 cameras. Site administrators can add up to 50,000 users, with no additional licence fees. This makes the system cost-effective and continuously scalable, at the touch of a button, using Paxton’s cleverly designed software. Thomas Faith, Senior Product Manager for Paxton10 at Paxton Access Limited explains “The most impressive thing about multi-site is its pure simplicity. Straightforward maintenance and setup have been our goal throughout its development.” Enhanced networking and connectivity Thomas adds, “Networking and achieving connectivity between sites can be notoriously complicated, as there is a myriad of technology to navigate. With multi-site, this is all in the background. What the installer or user sees is completely hassle-free as we really have made the usability intuitive and seamless.”
Paxton Access Inc. has launched the latest addition to their line of wireless access control solutions, the PaxLock Pro - Mortise, a smart lockset designed for quick and easy installation to conveniently secure external facing doors. Available in black or white fascia with an Eclipse or Galaxy handle, the PaxLock Pro - Mortise fits discreetly into a variety of environments. It is ideal for education and healthcare facilities, as well as commercial premises like corporate offices, warehouses, and retail outlets. The robust unit has a UL 10C fire rating and is UL 294 rated for the reliability of construction, performance, and operation, ensuring it is built to last. PaxLock Pro line The universal design enables quick and simple installation for Paxton’s dealers. The sleek, compact appearance makes this product aesthetically pleasing in a variety of environments. The PaxLock Pro - Mortise is the perfect solution for a modern office space or apartment building. The PaxLock Pro line is incredibly flexible for dealers and their customers, with the option to install in standalone mode, without a network, or with specific variants available as part of a Paxton10 or Net2 system. The new unit has a stylish and contemporary design to suit modern interiors and will fit seamlessly into its surroundings. The PaxLock Pro - Mortise is efficient for daily use, it goes into sleep mode when not in use to preserve battery life. Users can monitor events and battery status online, with alerts via email and SMS for added convenience and to ensure doors are always secure. Wired access control system PaxLock Pro – Mortise offers the security and convenience of a wired access control system but with the additional flexibility of wireless, resulting in quick and simple installation for minimal disruption. Samantha Cronin, Paxton’s Product Specialist, says, “When compared to a hard-wired solution, wireless door handles are a quick and cost-effective way to secure a door in a wide variety of building types. Building upon the knowledge gained from the past two generations of wireless door handles, the PaxLock Pro - Mortise offers the most comprehensive suite of certifications and features making the product suitable for more doors than ever." "For additional reporting features and centralised management, this can be used with either a networked Net2 or Paxton10 access control system. We always strive to meet our customers’ expectations and believe we have done that with this product.”
Paxton Access Ltd. (Paxton Inc.) is excited to introduce Paxton10, the company’s most powerful system yet. The system combines access control, video, free Bluetooth smart credentials (with zero licence fees), feature-rich software and for the first time, Paxton10 cameras, all in one system. Paxton10 access control system Paxton’s Vice President Sales, Jonathan Lach, said “Using the latest technology to combine access events and video footage in one place, Paxton10 will simplify site management and security and offer customers something they’ve never seen before.” People really understand the need for a unified platform in the mid-market" Jonathan adds, “We believe it’s a game-changing system. From the feedback we have received so far, our installers are very excited about the direction we are going with Paxton10, particularly with the new technology. People really understand the need for a unified platform in the mid-market.” Easy installation and powerful system The innovative new product is available from Paxton’s approved distribution partners so customers can now start benefitting from their easy-to-install and most powerful system. Features of Paxton10 include: Access and video fully integrated on one, licence free platform. Free Paxton10 smart credentials (zero licence fees) – Bluetooth wireless technology allows smartphones, tablets, or smart watches to be used in place of traditional keys or electronic tokens. Remote management – It provides installers with the option to offer a full security management service to their clients. The software can be accessed from anywhere with an internet connection. Multi-site management functionality allows a single system to span buildings in different cities, states or countries. Paxton10 cameras – A first for Paxton, embedded with software engineered specifically for Paxton10. Modular, single door system – Ease of install and flexibility, with distributed intelligence to increase reliability. Scalable from 1 to 1000 doors and up to 1000 Fully compatible with Paxton products, PaxLock wireless door handles and video door entry system. Migration path from Paxton’s flagship Net2 access control system. Supported by wide range of installer tutorial videos and software wizards. Integrates with fire and intruder alarms to simplify building management. Paxton10 Installer Training Paxton is inviting installers to sign up for virtual Paxton10 Installer Training, to help them get familiar with the new system and offer their customers something new. The in-depth course will cover everything needed to install, configure, and maintain a Paxton10 system. Installers can register for Paxton10 training on the Paxton website.
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