Summary is AI-generated, newsdesk-reviewed
  • AMAG Technology expanded integrated solutions, addressing demand for end-to-end security solutions.
  • Fortune 100 companies adopted Symmetry SR Retrofit, solving legacy system upgrade challenges.
  • Listening to customer needs is key for delivering effective security solutions and success.
AMAG’s Extended Business Solutions program expanded rapidly in 2014, delivering integrated solutions and opening the door to many new opportunities
AMAG saw growth across all vertical market segments, making 2014 an incredibly exciting year

2014/2015 AMAG Technology Review and Forecast:

AMAG Technology saw growth across all vertical market segments, making 2014 an incredibly exciting year.

End users are demanding unified, end-to-end total solutions, and I see that trend continuing into 2015 and beyond. Some users want access control and video management from the same manufacturer to eliminate integration challenges, or to work with companies who have close technology integration partnerships. AMAG’s Extended Business Solutions program expanded rapidly in 2014, delivering integrated solutions and opening the door to many new opportunities. Edge solutions are still growing in popularity as well, and we responded to that demand with the launch of our Symmetry EN-2DBC POE controller.

Several Fortune 100 companies selected our Symmetry SR Retrofit system as an affordable solution for their legacy product challenges. We offer an easy way to upgrade to Symmetry while keeping existing infrastructure and hardware intact. Our robust data conversion utility helped customers overcome one of their biggest challenges in migrating to a new system – converting data. Plus, as a truly global company providing support in over 110 counties, these large customers have support close by.

I believe the secret to success is to listen closely to what your customers want. Security needs are different for each vertical market and each customer, so take the time to understand what technology is needed to secure their people, property and assets, as well as be available for them. Show them you care through your actions. If a company can show empathy, be available and deliver the right solution, they will be successful – in 2015 or any year.

It’s a great time to be in the security industry. There are so many opportunities out there to help customers in need either with their unique challenges or with their legacy systems. As each year goes by, more security systems become outdated and require upgrades. It is critical to understand the customer’s needs and provide a solution that works for them.

See the full coverage of 2014/2015 Review and Forecast articles here

Author profile

Jody Ross VP, Global Sales & Business Development, AMAG Technology, Inc.

Jody Ross is vice president of business development and strategic sales at AMAG Technology and leads the Business Development, National Accounts and One Facility Software Solutions Sales groups. Additionally, she spearheads the global strategic accounts to help bring the Symmetry.NET Global Products Division to the world-wide marketplace.

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