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There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimisation easier. In most cases, digital transformation will fundamentally change how an organisation operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more.As the data from each of these sensors is collected and analysed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organisations are using for enhancement and improvements is comprehensively protected from unauthorised access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organisations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organisations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.
Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated purpose, can suddenly be engaged broadly across an organisation, because the previously under-utilised data can be harnessed for enhancing productivity and performance. Video analytics software The video intelligence software processes and analyses video to detect all the people and objects that appear When it comes to physical security, for instance, video surveillance is a standard solution. Yet, by introducing AI-driven video analytics software, video data can be leveraged as intelligence in previously inaccessible ways. Here are some examples of how diverse organisations are using AI-based video intelligence solutions to enhance security and performance with searchable, actionable and quantifiable insights. Law enforcement relies on video surveillance infrastructure for extracting investigation evidence and monitoring people and spaces. Instead of manual video review and live surveillance – which is prone to human error and distraction – police can harness video content analysis to accelerate video investigations, enhance situational awareness, streamline real-time response, identify suspicious individuals and recognise patterns and anomalies in video. The video intelligence software processes and analyses video to detect all the people and objects that appear; identify, extract and classify them; and then index them as metadata that can be searched and referenced. Maintaining public safety For law enforcement, the ability to dynamically search video based on granular criteria is critical for filtering out irrelevant details and pinpointing objects of interest, such as suspicious persons or vehicles. Beyond accelerating video evidence review and extraction, police can leverage video analysis to configure sophisticated real-time alerts when people, vehicles or behaviours of interest are detected in video. Instead of actively monitoring video feeds, law enforcement can assess triggered alerts and decide how to respond. In this way, officers can also react faster to emergencies, threats and suspicious activity as it develops. Video analysis empowers cities to harness their video surveillance data as operational intelligence Empowering law enforcement to maintain public safety is important beyond the benefit of increasing security: A city with a reputation for effective, reliable law enforcement and enhanced safety is more likely to attract residents, visitors and new businesses, exponentially driving its economic development. Furthermore, in cities where law enforcement can work productively and quickly, time and human resources can be reallocated to fostering growth and building community. Video surveillance data Video analysis empowers cities to harness their video surveillance data as operational intelligence for optimising city management and infrastructure. When video data is aggregated over time, it can be visualised into dashboards, heatmaps and reports, so operators can identify patterns and more seamlessly detect anomalous behaviour. A city could, for instance, analyse the most accident-prone local intersection and assess the traffic patterns to reveal details such as where cars are dwelling and pedestrians are walking; the directional flows of traffic; and the demographic segmentations of the objects detected: Are cars lingering in no-parking zones? Are pedestrians using designated crosswalks – is there a more logical location for the crosswalk or traffic light? Do vehicles tend to make illegal turns – should police proactively deter this behaviour, or should the city plan new infrastructure that enables vehicles to safely perform these turns? Finally, does the rise in bike traffic warrant implementing dedicated biking lanes? With video intelligence, urban planners can answer these and other questions to facilitate local improvements and high quality of life. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services Enhancing situational awareness Insight into traffic trends is also critical for transport companies, from public transit services to transportation hubs and airports. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services. Analysing video surveillance around bus stops, for instance, can help these companies understand the specific hours per day people tend to dwell around bus stops. Correlating this information with transactional data for each bus line, bus schedules can be optimised based on demand for individual bus lines, shortening waiting times for the most popular routes. Similarly, the traffic visualisations and activity heatmaps derived from the video of major transit hubs, such as international airports and central stations, can be beneficial for increasing security, enhancing situational awareness, identifying causes of congestion, improving throughput and efficiency and, ultimately, solving these inefficiencies to provide a streamlined customer experience for travellers. Large education campuses Campus law enforcement can leverage video data to increase situational awareness and public safety Much like a city, large education campuses have internal transportation services, residential facilities, businesses and law enforcement, and video content analysis can support the campus in intelligently managing each of those business units, while also providing video intelligence to these individual groups. Campus law enforcement can leverage video data to increase situational awareness and public safety, driving real-time responses with the ability to make informed assessments and accelerating post-event investigations with access to easily extractable video data. When campuses are expanding or developing additional infrastructure, they can plan new crosswalks, traffic lights, roads, buildings and entrances and exits based on comprehensive video intelligence. By understanding where pedestrians and vehicles dwell, walk, cross or even violate traffic laws, the campus can inform construction projects and traffic optimisation. Countless business operations The campus can leverage video business intelligence to justify leasing pricing for different retailers across campus Finally, the campus can leverage video business intelligence to justify leasing pricing for different retailers across campus, demonstrating property values based on traffic trends that can be correlated with retailer point of sale data. Whether its empowering security, productivity or decision-making, the insights generated by AI-based technology can drive significant optimisation – especially when data is fused and cross-referenced across smart sensors and systems for even deeper intelligence. In the case of AI-backed video analytics, diverse organisations can harness video surveillance impactfully and dynamically. Whereas once video technology investments could be justified for their security value – with the introduction of AI capabilities – procurement teams can evaluate these solutions for countless business operations, because they offer broadly valuable intelligence. And video surveillance and analytics is merely one example of AI-driven solutions’ potential to disrupt business as we know it.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
Moxa's EDS-G500E and EDS-518E/528E DIN-rail switches support Turbo Pack 3, and all of Moxa's industrial Ethernet switches will support the new firmware by 2017 Moxa, a provider of network infrastructure solutions for the Industrial Internet of Things (IIoT), announced a new firmware upgrade for its industrial Ethernet switches with major enhancements for its security functionalities. This new firmware, called Turbo Pack 3, is not only compliant with the IEC 62443-4-2 level 2 cybersecurity standard, but also supports other security management features, such as MAC Address and RADIUS authentication to prevent from unauthorised access, known security leaks and unknown attacks. At present, Moxa's EDS-G500E and EDS-518E/528E DIN-rail switches support Turbo Pack 3, and all of Moxa's industrial Ethernet switches will support the new firmware by 2017. Increased device-level security According to an ICS-CERT report, cyber-attacks on the critical manufacturing sector increased by 50% from 2014 to 2015. The report noted that a lack of proper access management and network probing are among the most common network vulnerabilities. One of the key mechanisms to ensure a safe and reliable network is to strengthen device-level security. Turbo Pack 3 ensures Moxa's switches comply with the IEC 62443-4-2 level 2 standard, which provides technical security requirements and guidelines for network device suppliers and engineers. Moreover, the new firmware upgrade supports MAC authentication bypass via RADIUS server, and also fixes certain security vulnerabilities to protect the switches from malicious intrusion. Ensure network availability The firmware upgrade also supports enhancements in redundancy technologies, such as V-ON, traffic management, and real-time event notifications. With these new functionalities, Moxa's switches are enable higher network availability and reliability, which is crucial for mission-critical applications.
SeeTec video technology helps to detect situations at an early stage and thus assists in avoiding consequences Despite of the development of alternative and renewable energies, oil and gas still represent the engine of the world economy. Exploration takes place under increasingly challenging conditions often in remote locations. Security requirements, already high, continue to rise. This is not surprising as incidents during up-, mid- and downstream processing can cause immense damage to people and the environment. Video technology systems from SeeTec help detecting situations at an early stage and thus assist in avoiding consequences – at all process levels. SeeTec Cayuga for staff safety Video technology is generally used on drilling vessels and –platforms to monitor the drilling and mining process and to ensure the staff’s safety. SeeTec Cayuga can easily be integrated into this process and also into higher level systems such as DCS for example. Video is then a part of an overall solution using TCP triggers or I/O modules to communicate with the sensor- and control technology. If for example a sensor detects high pressure in the system, an automatic video fly-out window showing video streams of relevant areas is displayed on the screens in the control room. SeeTec Cayuga also supports thermal cameras. Using them, high temperatures can be detected based on the colours displayed. Using video technology critical situations can be detected and validated much faster, giving staff more time to react on the basis of more information. Video analytics with SeeTec video management software Especially the transportation of gas and oil from the production sites to the refineries and the tank farms is a dangerous process. Big parts of overland pipelines lead over uninhabited areas without significant infrastructure, making the monitoring of leaks complicated. Also in politically unstable regions the risk of attacks is a serious threat. If the transportation is done by sea the risk of damage and harm affects not only the vessel but also has impact on the environment. Using SeeTec video management software pipelines are monitored permanently over long distances even if there is only low banded infrastructure. By using intelligent video analytics and by linking to process monitoring systems the attention of the security staff is drawn to possible dangers or incidents. SeeTec video systems provide protection for every need. With SeeTec the building perimeter is continuously monitored Perimeter protection with integrated security systems Next to the operational safety in refineries and production plants, safeguarding against unauthorised access is an important issue. SeeTec video systems provide protection for every need. With SeeTec the building perimeter is continuously monitored. Through the integrated video analytics and the additional analytics interface to third-party applications an automatic perimeter protection is supported. So, for example, a person trying to climb over the premises’ fences will be visualised automatically on the Client in the control room. A built-in license plate recognition solution and the integration of access control applications complement the SeeTec range. In the refinery the video system can also be seamlessly integrated into production processes. It is possible to trigger alarms or other actions over sensors or management systems by using TCP signals or I/O-modules. SeeTec’s modular architecture makes it easy for the product portfolio to grow with increasing demands and/or the growing operational areas. Using distributed installations it is possible to combine several locations to just one bandwidth-optimised system. An extended safety structure ensures that the system keeps on recording images and stays in operational mode even if the management or recording server fails. Retail security Gas stations are at the end of the value chain. They are not struggling with process safety but with robberies and thefts. SeeTec delivers video solutions, which perfectly reflect the branch structure of such a business. SeeTec keeps the costs for the camera infrastructure low by realising a bandwidth-saving usage involving several locations and by using intelligent camera features (VCAM). At the gas station the video technology can also be connected directly to the business processes, so for instance it is possible to combine the video images coming from the pump or the cash area with the accounting data by using the SeeTec POS-Interface. With the automatic license plate recognition a petrol theft can be identified easily – if a car, which already was registered with a tank fraud, is recognised in front of a gas pump, the pump can be locked. Benefits Modular and flexibly expandable solution Support of a great number of cameras of all leading manufacturers (incl. thermal cameras, LPR cameras, outdoor cameras for special requirements) Integrated video analytics and license plate recognition Communication with third-party systems using TCP signals or I/O modules (Moxa, Adam etc.) Easy handling and operation, also on touch-based systems or mobile devices Project experiences and certifications in the oil & gas-sector
The Moxa University aims to ensure smooth knowledge transfer across the supply and value chains The new Moxa University is a formal education and certification program to impart profound knowledge of network design, installation and maintenance to Moxa´s distribution partners. Moxa's increasingly strong footprint in industrial installations across Europe has been a major achievement, and a source of pride for Moxa´s European team. The reliable operation of these installations is Moxa´s primary objective. The Moxa University aims to ensure smooth knowledge transfer across the supply and value chains - from the developers of Moxa products to the customer´s network administrators. Formal training program that supports Moxa´s partners Industrial networks and their components, such as embedded computers, automation systems, or video surveillance devices are challenging microcosms far beyond the selection of reliable products. To anticipate and counteract their challenges, Steve Lin, Moxa Europe's General Manager, decided to establish a formal training program that supports Moxa´s partners, and ultimately Moxa´s customers, in achieving reliable industrial operation. "Moxa's aim has always been to provide reliable networks. Now we want to make sure that our customers learn how to convert our reliable products into reliable operation and consequently added value for themselves", says Steve Lin. “This is why we developed a training program that addresses our customer´s needs, and those of our partners, and our employees. They all can train to become `Moxa Certified Engineers´.” To ensure that the knowledge transfer can take place right where Moxa´s customers need it, Moxa reverts to their broad network of official distribution partners that all attend the annual Moxa Technical Certification trainings. The best of these Moxa Certified Engineers have recently undergone an additional train-the-trainer program. As a result, the first four graduates of the program, coming from Moxa distributors in Poland – Elmark Automation, Spain – Tempel Group, UK - IT4Automation & Croatia – Selmet, can now call themselves Moxa Certified Trainers and share their knowledge in so-called Moxa Training Centers. Centrally managed updated set of training materials The four distributors with Moxa Training Centers form the basis of a growing network of Moxa Authorised Training Centers situated in close proximity to Moxa´s European customers. They benefit from a centrally managed, continually updated set of training materials that include the experience and expert knowledge of the Moxa Certified Trainers all over the continent.
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