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The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
For those of you old enough to remember, video matrix switchers were once the heyday of surveillance camera control. These cumbersome antiques were at the heart of every major video surveillance system (CCTV at the time) in premier gaming properties, government installations and corporate industrial complexes. They required more physical labour to construct and configure than perhaps the pyramids – maybe not – but you get the picture. And then digital video made its way in to the market and everything changed, transforming the physical demands for camera control and management from a hardware-centric to a software driven process. We’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely There’s no doubt that this migration also presented significant challenges as many security professionals often struggled with all things IT and software programming being one of the industry’s soft spots. Fortunately, we’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely. However, the complexities of today’s VMS functionality can be intimidating for anyone tasked with installing one of these systems given all of the user-defined options available from the simplest camera sequencing and bandwidth allocations to mobile management and enterprise level integration. This is where truly advanced VMS solutions need to shine on both the operations and the design/build sides of the equation. Smart VMS design There are more solutions products labelled “VMS solutions” out there than ever before. The issue is the fact that many of these “solutions” really don’t fall into the category of a true VMS by today’s standards but offer basic camera and NVR control. No doubt that there is a place for such software programs in the market. However, VMS solutions from the likes of OnSSI and other industry-leading companies offer distinct and superior management and control capabilities for demanding security and business intelligence applications. Perhaps of equal importance, these top-tier VMS solutions incorporate provisions for installers, so they have a clear and easier implementation path. OnSSI offers VMS solutions with smart camera drivers Here are seven attributes that can assist with the design and implementation of an advanced VMS solution: 1) Open architecture platform We need the ability to easily integrate with other systems and scale for future developments and physical system growth The ability to easily integrate with other systems and scale for future developments and physical system growth is largely dependent on a systems platform architecture. Here’s where VMS solutions with open architecture provide a distinct advantage. Open-architecture solutions expand functionality by facilitating greater integration between multiple systems and components. This not only makes VMS solutions with open architecture easier to implement, it makes them extremely cost-efficient by eliminating the need for proprietary solutions. Open architecture systems also provide adherence to industry standards such as ONVIF and PSIA, as well as compression formats such as H.265 and MJPEG, and help ensure system integration and support of an extensive range of manufacturers’ cameras and off-the-shelf hardware. Be wary of VMS solutions with limited camera manufacturer support. 2) Simple licensing processes and pricing Camera licenses and pricing is always a touchy subject, as any misunderstanding of a specific VMS solutions’ licensing terms can prove to be costly after the fact. And it often seems that some VMS suppliers have gone to great lengths to complicate the process as to obscure actual Total Cost of Ownership (TCO). Perhaps the most direct, simple and straightforward camera licensing and pricing method is to have one license per IP address used by each camera/encoder on multi-channel devices. These should be perpetual licenses with no required annual fees or subscriptions. Additionally, the licensing agreement should be all inclusive without added fees for multiple clients, failover servers, active directory support, I/O devices, redundant management servers, technical support or security patches and updates. 3) Mixing and matching camera license types The ability to mix and match different camera license types within the same system helps facilitate a seamless and simple migration of new and pre-existing systems with minimal downtime or interruption in operation. The ability to mix and match camera licenses not only saves valuable design and installation time, it can provide considerable savings when integrating large, multi-tenant systems. Mix and match capabilities also allow system designers to apply specific feature sets to specific groups of cameras to best leverage functionality and budgets, as well as providing the flexibility to implement an on-site, virtual, or cloud-based VMS solution, without any additional cost. 4) Auto camera detection and configuration Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements. This functionality allows installers to instantly locate cameras on the network and configure them centrally so they can easily replace older cameras while seamlessly retaining video recorded from them. The auto detection capability should also include the ability to detect and import CSV files, which can then be stored and used to configure camera templates for future camera installation profiles. 5) Smart camera driver technology VMS solutions with smart camera drivers offer valuable assistance during system implementation, and any time new cameras are added to the network or replace older models. Manufacturer-specific smart camera drivers expand the range of model-specific static drivers. Instead of storing the device’s information (codecs, resolutions, frame rates, etc.) statically, a VMS with smart camera drivers queries devices for their capabilities using the manufacturers’ proprietary protocol. All that is required for configuration is that the camera is available on the network. Smart camera drivers eliminate the need to wait for model-specific drivers or installation of driver packs, allowing for newly released cameras to be used immediately. Network security is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers 6) Importance of network security Network Security is perhaps the greatest challenge faced by industry professionals today Network security is perhaps the greatest challenge faced by industry professionals today. This is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers. New security developments to look for include TLS 1.2 encryption protocols for camera-to-server communications (SSL 3.0 supported for older cameras), as well as server-to-server communications. Additional safeguards to consider include: randomised video databases with no camera identification information to secure recorded data; support for Active Directory authentication; AES encryption between servers and clients; and AES encrypted exporting. 7) Automatic updates Regardless of the supplier you select for your VMS solution, they should be consistently providing new updates and security patches on a frequent if not regular basis. Keeping up with these updates can be a burden and are often overlooked leading to system failures and breeches. Advanced VMS solutions now feature automatic update service checks on a system-wide basis, eliminating the need to manually update individual servers and devices. This ensures that your VMS system always has the latest drivers, fixes and updates which assures overall security while reducing TCO. So next time you’re getting a demo of the latest and greatest VMS solution, remember to ask what it offers in terms of design and implementation tools. Half the battle with new technologies is getting them installed and working properly. Without the right tools to accomplish these critical first steps, all the functionality in the world will do you little good.
Moxa's EDS-G500E and EDS-518E/528E DIN-rail switches support Turbo Pack 3, and all of Moxa's industrial Ethernet switches will support the new firmware by 2017 Moxa, a provider of network infrastructure solutions for the Industrial Internet of Things (IIoT), announced a new firmware upgrade for its industrial Ethernet switches with major enhancements for its security functionalities. This new firmware, called Turbo Pack 3, is not only compliant with the IEC 62443-4-2 level 2 cybersecurity standard, but also supports other security management features, such as MAC Address and RADIUS authentication to prevent from unauthorised access, known security leaks and unknown attacks. At present, Moxa's EDS-G500E and EDS-518E/528E DIN-rail switches support Turbo Pack 3, and all of Moxa's industrial Ethernet switches will support the new firmware by 2017. Increased device-level security According to an ICS-CERT report, cyber-attacks on the critical manufacturing sector increased by 50% from 2014 to 2015. The report noted that a lack of proper access management and network probing are among the most common network vulnerabilities. One of the key mechanisms to ensure a safe and reliable network is to strengthen device-level security. Turbo Pack 3 ensures Moxa's switches comply with the IEC 62443-4-2 level 2 standard, which provides technical security requirements and guidelines for network device suppliers and engineers. Moreover, the new firmware upgrade supports MAC authentication bypass via RADIUS server, and also fixes certain security vulnerabilities to protect the switches from malicious intrusion. Ensure network availability The firmware upgrade also supports enhancements in redundancy technologies, such as V-ON, traffic management, and real-time event notifications. With these new functionalities, Moxa's switches are enable higher network availability and reliability, which is crucial for mission-critical applications.
SeeTec video technology helps to detect situations at an early stage and thus assists in avoiding consequences Despite of the development of alternative and renewable energies, oil and gas still represent the engine of the world economy. Exploration takes place under increasingly challenging conditions often in remote locations. Security requirements, already high, continue to rise. This is not surprising as incidents during up-, mid- and downstream processing can cause immense damage to people and the environment. Video technology systems from SeeTec help detecting situations at an early stage and thus assist in avoiding consequences – at all process levels. SeeTec Cayuga for staff safety Video technology is generally used on drilling vessels and –platforms to monitor the drilling and mining process and to ensure the staff’s safety. SeeTec Cayuga can easily be integrated into this process and also into higher level systems such as DCS for example. Video is then a part of an overall solution using TCP triggers or I/O modules to communicate with the sensor- and control technology. If for example a sensor detects high pressure in the system, an automatic video fly-out window showing video streams of relevant areas is displayed on the screens in the control room. SeeTec Cayuga also supports thermal cameras. Using them, high temperatures can be detected based on the colours displayed. Using video technology critical situations can be detected and validated much faster, giving staff more time to react on the basis of more information. Video analytics with SeeTec video management software Especially the transportation of gas and oil from the production sites to the refineries and the tank farms is a dangerous process. Big parts of overland pipelines lead over uninhabited areas without significant infrastructure, making the monitoring of leaks complicated. Also in politically unstable regions the risk of attacks is a serious threat. If the transportation is done by sea the risk of damage and harm affects not only the vessel but also has impact on the environment. Using SeeTec video management software pipelines are monitored permanently over long distances even if there is only low banded infrastructure. By using intelligent video analytics and by linking to process monitoring systems the attention of the security staff is drawn to possible dangers or incidents. SeeTec video systems provide protection for every need. With SeeTec the building perimeter is continuously monitored Perimeter protection with integrated security systems Next to the operational safety in refineries and production plants, safeguarding against unauthorised access is an important issue. SeeTec video systems provide protection for every need. With SeeTec the building perimeter is continuously monitored. Through the integrated video analytics and the additional analytics interface to third-party applications an automatic perimeter protection is supported. So, for example, a person trying to climb over the premises’ fences will be visualised automatically on the Client in the control room. A built-in license plate recognition solution and the integration of access control applications complement the SeeTec range. In the refinery the video system can also be seamlessly integrated into production processes. It is possible to trigger alarms or other actions over sensors or management systems by using TCP signals or I/O-modules. SeeTec’s modular architecture makes it easy for the product portfolio to grow with increasing demands and/or the growing operational areas. Using distributed installations it is possible to combine several locations to just one bandwidth-optimised system. An extended safety structure ensures that the system keeps on recording images and stays in operational mode even if the management or recording server fails. Retail security Gas stations are at the end of the value chain. They are not struggling with process safety but with robberies and thefts. SeeTec delivers video solutions, which perfectly reflect the branch structure of such a business. SeeTec keeps the costs for the camera infrastructure low by realising a bandwidth-saving usage involving several locations and by using intelligent camera features (VCAM). At the gas station the video technology can also be connected directly to the business processes, so for instance it is possible to combine the video images coming from the pump or the cash area with the accounting data by using the SeeTec POS-Interface. With the automatic license plate recognition a petrol theft can be identified easily – if a car, which already was registered with a tank fraud, is recognised in front of a gas pump, the pump can be locked. Benefits Modular and flexibly expandable solution Support of a great number of cameras of all leading manufacturers (incl. thermal cameras, LPR cameras, outdoor cameras for special requirements) Integrated video analytics and license plate recognition Communication with third-party systems using TCP signals or I/O modules (Moxa, Adam etc.) Easy handling and operation, also on touch-based systems or mobile devices Project experiences and certifications in the oil & gas-sector
The Moxa University aims to ensure smooth knowledge transfer across the supply and value chains The new Moxa University is a formal education and certification program to impart profound knowledge of network design, installation and maintenance to Moxa´s distribution partners. Moxa's increasingly strong footprint in industrial installations across Europe has been a major achievement, and a source of pride for Moxa´s European team. The reliable operation of these installations is Moxa´s primary objective. The Moxa University aims to ensure smooth knowledge transfer across the supply and value chains - from the developers of Moxa products to the customer´s network administrators. Formal training program that supports Moxa´s partners Industrial networks and their components, such as embedded computers, automation systems, or video surveillance devices are challenging microcosms far beyond the selection of reliable products. To anticipate and counteract their challenges, Steve Lin, Moxa Europe's General Manager, decided to establish a formal training program that supports Moxa´s partners, and ultimately Moxa´s customers, in achieving reliable industrial operation. "Moxa's aim has always been to provide reliable networks. Now we want to make sure that our customers learn how to convert our reliable products into reliable operation and consequently added value for themselves", says Steve Lin. “This is why we developed a training program that addresses our customer´s needs, and those of our partners, and our employees. They all can train to become `Moxa Certified Engineers´.” To ensure that the knowledge transfer can take place right where Moxa´s customers need it, Moxa reverts to their broad network of official distribution partners that all attend the annual Moxa Technical Certification trainings. The best of these Moxa Certified Engineers have recently undergone an additional train-the-trainer program. As a result, the first four graduates of the program, coming from Moxa distributors in Poland – Elmark Automation, Spain – Tempel Group, UK - IT4Automation & Croatia – Selmet, can now call themselves Moxa Certified Trainers and share their knowledge in so-called Moxa Training Centers. Centrally managed updated set of training materials The four distributors with Moxa Training Centers form the basis of a growing network of Moxa Authorised Training Centers situated in close proximity to Moxa´s European customers. They benefit from a centrally managed, continually updated set of training materials that include the experience and expert knowledge of the Moxa Certified Trainers all over the continent.
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