Mobile access articles

HID Global hails the renewed promise of mobile access
HID Global hails the renewed promise of mobile access

It’s been almost exactly a decade since HID Global launched the world's first university pilot of smartphones carrying secure mobile IDs. A lot has changed in the following 10 years. Today’s technology has matured, advanced, and proliferated across a variety of high-value use cases. To catch up on the latest developments in mobile access, we contacted Luc Merredew, Product Marketing Director, Physical Access Control, at HID Global.   Q: What has changed since the first pilot implementation of smartphones used for secure mobile identification? Merredew: One of the biggest milestones several years ago was when mobile access solutions achieved certification to the ISO 27001:2013 Information Security Management System (ISMS) standard. With increasing awareness of cloud-based security threats and resulting high expectations from a solution, today’s system owners, operators, and users insist on companies being able to demonstrate that they have had their services vetted by independent laboratories and/or agencies. When adopting mobile access solutions that maximise convenience and efficiency, and deliver dramatically improved user experiences, it is neither necessary nor acceptable to compromise security in either the physical or digital domains. Q: Do universities continue to be the biggest users? Mobile IDs on devices eliminate person-to-person credentials when accessing secured areas Merredew: The use cases have grown dramatically, spread evenly across all types of organisations in locations ranging from high-rise buildings to multi-campus global enterprises. But yes, universities continue to be big adopters, and they were among those most eager to leverage the technology so they could bring people back to campus in person during the pandemic. In this environment, mobile IDs on smartphones and other devices eliminate person-to-person credential (e.g., badge or ID card) issuance or revocation, as well as the need to physically touch cards, readers, or keypads when accessing secured areas.   Q: How were mobile IDs employed by your customers as they brought people back to physical locations after the pandemic shutdown? Merredew: One example is Vanderbilt University, where the challenges of COVID-19 brought renewed attention to the importance of a modern system for identity management and access control that was compatible with Near Field Communication (NFC) and Bluetooth technologies. Members of the campus community could more conveniently access buildings and services with their mobile devices, and the university could efficiently provision and de-provision credentials remotely without person-to-person contact. More recently, Vanderbilt leveraged HID Mobile Access® to deploy campus IDs on iPhone and Apple Watch through Apple Wallet. Q: Is there another example outside the university vertical? Merredew: Another example is the iconic tower Arcos Bosques Torre 1 in Mexico City, where the owners and tenants enjoy the simplicity of using their trusted mobile devices to seamlessly access their spaces. As with the Vanderbilt deployment, the drive for operational efficiency and convenience in the tower was combined with a desire to minimise the need for users to come in physical contact with the system. Having a solution like HID Mobile Access that delivers touchless entry and increased safety and security is important.  Q: What have been the biggest mobile access advancements? The mobile credential provides contactless, seamless access to a wide range of devices and services Merredew: One of the most important advancements was simplifying upgrade paths to mobile access. In the Vanderbilt example, our HID Reader Manager was used to upgrade the firmware on the university’s physical access control readers and extend support for NFC-based credentials in Apple Wallet. The university uses the HID Origo™ Mobile Identities API integrated with CS Gold®, a higher education transaction system from CBORD, for credential lifecycle management. Another significant enhancement has been the expanded range of uses cases for the mobile credential, going beyond simply opening doors to include providing contactless, seamless access to a wide range of devices and services such as time-and-attendance terminals, cashless vending machines, printers, computers, workstations, and many other applications. Q: Wearables are also having an impact. Merredew: Contactless mobile experiences are also delivered through wearable wristbands. One example is the Nymi band which, once authenticated, continuously authenticates the identity of the user until it’s removed from the wrist. This delivers zero-trust security principles and access control using convenient fingerprint and heartbeat biometrics to users seeking touchless authentication. Q: What is the impact of the cloud? Merredew: The move to a cloud-based system to issue and manage mobile identity credentials has unified, automated, and simplified identity issuance at a single facility or across any number of distributed office or remote work locations. Q: What should end users look for in a mobile access solution? Look for solutions that use a secure element in the reader as well as cloud certificates, to ensure security and data privacy Merredew: Solutions should support the largest possible number of popular mobile devices – in HID’s case, this includes more than 250. Look for solutions that use a secure element in the reader, and a secure key management process, as well as cloud certificates, to ensure both security and data privacy. Make sure the solution supports Bluetooth Low Energy (BLE), Near Field Communication (NFC), and both iOS and Android operating systems. Solutions that provide Application Programming Interface (API) and Software Development Kit (SDK) support offer direct access to the solution’s access control hardware, speeding deployment while enabling integration partners to continue innovating products that deliver even better user experiences. Q: Wonder what this market will look like in 10 more years. What’s next for mobile access? Merredew: Future innovations are on the horizon with technologies such as Ultra-Wideband (UWB) wireless connectivity, which HID expects will become ubiquitous on mobile devices. It provides unprecedented accuracy and security when measuring the distance or determining the relative position of a target. It is not HID’s expectation that UWB will replace Near Field Communication (NFC) or Bluetooth, but rather supplement Bluetooth and other technologies to provide the assurance, reliability, and granularity of device position that enables truly seamless experiences. 

HID Global simplifies lifecycle management of digital certificates for mobile devices
HID Global simplifies lifecycle management of digital certificates for mobile devices

HID Global, a pioneer in trusted identity solutions, announces that users of its cloud-based PKIaaS offering can now automate the lifecycle management of digital certificates used with devices managed via the Microsoft Intune mobile device and application management service. The HID solution eliminates the need for human intervention when issuing and renewing certificates that enable employees to use their mobile devices to easily access their organisation’s resources through Wi-Fi networks or virtual private network (VPN) connections, without passwords. Simple subscription model WHO: HID Global, whose PKIaaS platform offers the advantages of a simple subscription model for automating digital certificate management across large numbers of mobile devices using Microsoft’s Intune service. WHAT: The HID PKIaaS offering adds a rich suite of certificate automation capabilities to the Microsoft Intune mobile device onboarding and management process. HID is a Microsoft-approved third-party certification authority (CA) partner supporting the Intune service and its use of the Simple Certificate Enrollment Protocol (SCEP). WHY: Out-of-the-box integration with Intune, Azure AD, and third-party SCEP servers enables the HID service to seamlessly automate all certificate provisioning and renewal. The HID service also enables users to scale their PKI-based strong authentication and encryption capabilities so they can secure hundreds of applications and up to tens of thousands of workstations, mobile devices and other endpoints. HOW: The HID PKIaaS service is integrated with Microsoft’s Azure Active Directory (Azure AD) and is listed on the Azure Marketplace. Providing complete control Microsoft Intune is a cloud-based mobile device management (MDM) and mobile application management (MAM) service that integrates with Azure AD to control how organisations’ devices are used. It also allows administrators to push digital certificates to mobile phones and tablets (iOS/IPadOS and Android) as well as laptops (MacOS/Windows) to provide the easiest, most secure way to access Wi-Fi networks and VPNs. HID’s cloud-based PKIaaS platform is unique in supporting both privately issued and trusted Transport Layer Security/ Secure Socket Layer (TLS/SSL) certificates, and also hosts private Intermediate Certificate Authorities (ICAs). It offers the industry’s broadest range of certificate automation features under a single annual subscription fee, including providing complete control, delegated administration, and on-demand auditing and reporting.

4 smart ways to use security to power the business of the future
4 smart ways to use security to power the business of the future

In the new era of work, our relationship with the workplace is defined by flexibility and mobility. Employees are working across the home, office, and blended spaces more than ever before, as well as working varied hours to suit the modern work schedule.  This new hybrid workforce model holds the potential for more diverse talent and better productivity, but it also comes with its challenges – one being how to ensure security, health, and safety in the workplace.  Strong and smart security ecosystem While nearly one-third of companies report that they’ve implemented a hybrid model, according to a recent survey by STANLEY Security, many still have much to do to prepare their office for the future.  Building a strong – and smart – security ecosystem is crucial in preparing for the future. As such, businesses should consider technologies that help protect their people, as well as safeguard their assets, optimise their operations, and secure their network. 1)Protect your people  Implementation of a security ecosystem combines health, safety, and security hardware and software solutions seamlessly Nearly 60% of mid-market and enterprise businesses across the UK and US report that the health and safety of their employees and customers are a primary concern when implementing modern and hybrid working models.  This begs the question: How can businesses create a safe and healthy work environment when 59% are planning to bring employees back on-site in some capacity within the next 18 months? The answer lies, in part, in the implementation of a security ecosystem that combines various health, safety, and security hardware and software solutions seamlessly. Integrating platform Nearly half (46%) of business decision-makers say they are interested in adopting an integrated platform such as this. This means integrating traditional and digital security solutions, then leveraging the data and insights they produce to further enhance the workplace experience. Take this example:  With employees and visitors moving in and out of the office at different times, a business may lack oversight of occupancy or density levels, people flow, workspace scheduling, visitor check-in processes, and more. However, with visitor management, access control, and other building/business systems integrated, employees can reserve a workspace for a specific date and time and be granted access to the building. Leveraging AI and machine learning Visitors can pre-register, answer a health screening questionnaire, and receive a mobile credential before arriving. Once the visitor arrives on-site, the system can alert the respective department – all without the close contact typically required for traditional visitor check-in processes. When layering artificial intelligence and machine learning on top of the data, a business may identify trends in people flow and opportunities to optimise congested areas. They may also see that certain rooms within the building get more use than others and leverage these insights to manage their space more effectively.  All of this is powered by a security ecosystem that can help a business better protect its people while realising other benefits in the process. 2) Safeguard your assets Businesses are concerned about the security of their assets when it comes to the hybrid workforce model Even more, businesses are concerned about the security of their assets when it comes to the hybrid workforce model. About 72% of leaders say this is, in fact, their primary concern with the hybrid approach.  This figure isn’t surprising when you consider the impact of the pandemic, which left many businesses closed either temporarily or permanently, with few people allowed on-site to manage facility operations.  As a result of the pandemic, we saw tech adoption accelerate at an astonishing rate – simply because businesses had to implement cloud and remote technologies to survive during a time when buildings were closed indefinitely.  Remote management and visibility This was particularly true for security solutions, such as cloud video surveillance and cloud access control solutions like wireless IoT-connected locks. Nine out of 10 businesses (91%) report that they have already implemented cloud security technology; of those, nearly half (48%) stated that this was due to the pandemic. These technologies allow for remote management and provide visibility into business operations at the same time. In a retail setting, for example, cloud video surveillance allows businesses to identify and track not only criminal activity, but also foot traffic patterns, peak operating hours, staff shortages, and more.  Loss prevention strategy When integrated with the retailer’s point-of-sale (POS) system, businesses can gain greater insights into their traffic counts, end cap effectiveness, loyalty card activity, and a variety of POS exceptions, such as high-dollar transactions, repeated transactions, excessive returns, employee discounts, and more. For retailers especially, a security ecosystem means a more efficient loss prevention strategy that helps safeguard assets and profits. 3) Optimise your operations The “future of work” is still very much a work in progress, but one thing is clear: Businesses are looking for ways to increase efficiencies, drive cost savings, and, ultimately, optimise their operations – especially now with the challenges posed by price inflation. A relatively untapped opportunity for businesses to achieve these goals lies within their security infrastructure. Security technology and solutions gather incredibly rich data which, when unlocked, can help businesses understand how their buildings are being used, when the busiest times are, where there are highly trafficked areas, and more.  Leveraging cloud video surveillance systems, businesses could identify emerging staff training needs Cloud video surveillance systems For example, by leveraging the insights produced by cloud video surveillance systems, businesses could identify emerging staff training needs, which could ultimately result in improved employee satisfaction and reduced attrition. However, much of this data sits untouched within the infrastructure, leaving businesses unaware of the opportunities in front of them. 44% of businesses that currently use a cloud security system for its primary use say they want to know how else this technology can be utilised, and an additional 20% aren’t even aware that it could be used in other ways. AI and analytics The interest in adoption is promising for the office of the future, especially when we see that the majority of businesses (78%) would consider using AI and analytics technologies to optimise their operations, helping their business to operate more effectively and efficiently.  The increase in adoption of cloud technology – paired with the rise in interest in AI, machine learning, and advanced analytics – could make it possible for businesses to uncover invaluable insights from their security infrastructure and leverage them to adapt and build business resilience. 4) Secure your network Advanced technology help businesses improve their cybersecurity, making it harder for hackers to gain entry With cyber threats becoming more prevalent, businesses are increasingly looking to secure their networks and protect their data. More than half (54%) of those surveyed expressed interest in using AI, machine learning, and advanced analytics to secure their network by identifying and eliminating cybersecurity threats.  Advanced and automated technology can help businesses improve their cybersecurity, making it harder for hackers to gain entry to the larger corporate network. Modern cybersecurity tools that use AI and machine learning can detect anomalies in network traffic or alert and act on suspicious behaviour.   Cybersecurity software For example, if an IoT device suddenly begins broadcasting and establishing connections with multiple devices, cybersecurity software could detect this abnormal behaviour, send an alert, and suspend traffic or quarantine an endpoint immediately – saving precious time during a potential breach.  A single data breach could result in widespread distrust from workers and customers, potentially leading to decreased business as well as litigation issues. As such, businesses need to take action to update and strengthen their defences so that they can avoid downtime and continue to operate with peace of mind.  Prepare your business for the future Businesses will continue to look for more ways to extract value out of their existing infrastructure, including their security technology. For many, the tools to do so are already in place, it’s just a matter of unlocking the insights with a security ecosystem.  With such an ecosystem – one that helps protect a business’ people, assets, and network, while optimising operations – companies can better safeguard the future of their workspaces and usher in the new era of work with confidence. 

3xLOGIC introduces all-in-one functionality for a variety of cameras
3xLOGIC introduces all-in-one functionality for a variety of cameras

3xLOGIC, the provider of integrated and intelligent security solutions, has announced the availability of its All-in-One Functionality, currently available in its serverless camera bundle, indoor cube camera, and 56-degree thermal camera offerings. All-in-One cameras feature onboard storage and, with the purchase of appropriate licensing, allow the camera to function as a standalone VIGIL Server. The cameras can also be used in conjunction with a VIGIL DVR for redundant storage capability. Affordable, edge-based solution As a standalone camera, All-in-One models are compatible with the entire VIGIL Software Suite, including direct access through VIGIL Client and its mobile app View Lite II, as well as with VIGIL Central Management for remote health monitoring and notification. “As dealers and customers look for more ways to balance and optimise video delivery and video verification, the need for camera-based edge storage and remote accessibility has increased,” says Bill Hobbs, VP of Global Sales. “The new All-in-One feature addresses these needs with an affordable, redundant, edge-based solution.” All-in-One Functionality is available on the following new solutions from 3xLOGIC: Flexibility, functionality, scalability, and future-proofing are at the heart of the serverless camera bundle Serverless camera bundle Designed for small to medium-sized enterprises (SMEs), as well as being suitable for educational, retail, healthcare, and warehouse and distribution environments, the 3xLOGIC Serverless Camera Bundle offers organisations that don’t have support staff to maintain on-site servers and infrastructure, the opportunity to benefit from a cutting edge security solution. Flexibility, functionality, scalability, and future-proofing are at the heart of the serverless camera bundle. As the world moves away from on-premises servers and into the cloud, 3xLOGIC has provided an interim step with serverless cameras that offer a “per camera” alternative. However, recognising that requirements change, it is possible to add a server if required or transition to the highly cost-effective 3xLOGIC cloud solution. All-in-one functionality The serverless camera bundle incorporates 3xLOGIC VISIX devices that boast all-in-one functionality. Users can choose from the VISIX 5MP fixed 2.8mm lens indoor/outdoor vandal-proof mini-dome and VISIX 5MP fixed 4mm lens outdoor mini-bullet cameras, which are both available in 128GB or 256GB storage options. Both variants feature solid-state components, so there are no mechanical drives as failure points, and they can be configured using the VISIX Setup App. Remote access to live and recorded video is possible through VIGIL Client and/or the VIGIL View Lite II App. Indoor cube camera VX-2M-CPIR-IAW delivers recording at the highest quality while enabling fast live viewing The 2MP Indoor/Outdoor Multi-Sensor Cube Camera with Wi-Fi. Featuring built-in passive infrared (PIR) sensors, two-way audio, and digital I/O, the VX-2M-CPIR-IAW delivers a feature-rich IP camera, alarm annunciator, and audio in a single small unit. With dual-streaming compression, the VX-2M-CPIR-IAW delivers recording at the highest quality while enabling fast live viewing from anywhere regardless of available bandwidth. Maximum performance The camera can be used with optional edge recording for a true all-in-one solution or it can be coupled with the VIGIL Series of network video recorders (NVR) and video management system (VMS) software for superior point-to-point hardware compression and decompression to allow for maximum performance of the live-streamed video. This provides higher-quality video, more concurrent streams, and lower overall demand on CPU performance. 56-degree thermal imager The 56-degree thermal device is ideal for surveillance and detection applications with insufficient lighting The new 56-degree field of view (FoV) thermal imager provides enhanced detection capabilities and is ideal for surveillance applications with insufficient lighting or in areas where smoke, fog, or dust are an issue. The 56-degree thermal device is ideal for surveillance and detection applications with insufficient lighting, or for customers who want visibility where they once had none. Edge-based recording software and an advanced analytics engine eliminate the need for an on-site server. Equipment temperature monitoring In addition to detecting intruders, the thermal fulfills another increasingly important function: equipment temperature monitoring. The ability to monitor generators, electrical panels, and other equipment – and proactively notify the user of an overheating or runaway condition – is a highly effective way to manage and preserve assets and security. Target markets for this thermal device include car dealerships and equipment rental companies; pawnshops; utilities, sub-stations, and maintenance facilities; seaports, railyards, and airports; and K-12 education campuses.

Editor’s picks

Delta Scientific’s vehicle barriers elevate public safety in troubled times
Delta Scientific’s vehicle barriers elevate public safety in troubled times

Vehicle barriers first rose to the forefront of public attention after 9/11. The focus from 2001 to 2010 was on anti-terrorism, and vehicle barriers appeared at military and government facilities around the world. The U.S. Capitol breach on Jan. 6, 2021, brought heightened attention to the risks in a society that is increasingly fractured and volatile. Various protest events in recent months have made customers more aware of possible threats and prompted many to proactively install vehicle barr...

Cutting through the hype: AI and ML for the security space
Cutting through the hype: AI and ML for the security space

Today’s organisations face numerous diverse threats to their people, places and property, sometimes simultaneously. Security leaders now know all too well how a pandemic can cripple a company’s ability to produce goods and services, or force production facilities to shut down, disrupting business continuity. For example, a category three hurricane barreling towards the Gulf of Mexico could disable the supplier’s facilities, disrupt the supply chain and put unexpected pressure o...

Video surveillance as a service (VSaaS) from an integrator and user perspective
Video surveillance as a service (VSaaS) from an integrator and user perspective

Technology based on the cloud has become a popular trend. Most IT systems now operate within the cloud or offer cloud capabilities, and video surveillance is no exception: virtually every major hardware and software vendor offers cloud-based services. Users benefit from the cloud due to its numerous advantages, such as ease of implementation, scalability, low maintenance costs, etc. Video surveillance as a service (VSaaS) offers many choices, so there is an optimal solution for each user. Howev...

Emerging jobs & career opportunities in the security industry
Emerging jobs & career opportunities in the security industry

A new generation of security professional is waiting in the wings. They will be faced with unprecedented challenges, as they seek to transform the security marketplace to the ‘next level’. Technology changes ensure the market will be very different 10 years from now and the fresh labour pool will need to be able to meet the host of new challenges. We asked our Expert Panel Roundtable: What exciting career opportunities in the security industry await the next generation?

Round table discussions

How should the security industry promote diversity?
How should the security industry promote diversity?

Diversity in a company’s workforce is arguably more important now than ever. Societal awareness of the importance of diversity has grown, and many people see diversity as an important factor that reflects positively (or negatively) on a company’s culture and image in the marketplace. We asked this week’s Expert Panel Roundtable: What should the security industry do to promote workplace diversity?

How important will body-worn cameras be moving forward?
How important will body-worn cameras be moving forward?

The death of Michael Brown at the hands of police in Ferguson, Missouri, in August 2014, highlighted to the public, the importance of body-worn cameras. There was no bodycam footage of the Ferguson tragedy. Arguably, it would have shed additional light on the shooting. Since then, body cameras have become a tangible legacy of Ferguson, Missouri. Bodycam footage is seen as providing greater accountability and ensuring an impartial record that can support, or debunk, any claims of police misconduct. Body-worn cameras are also finding their way into broader usage, even including customer service applications. We asked this week’s Expert Panel Roundtable: How important will body-worn cameras be moving forward? 

What are the security trends in energy and utilities?
What are the security trends in energy and utilities?

Many of the threats facing the energy and utility sector are related to cybersecurity, as recent incidents have confirmed. Another problem is that operating systems for utilities tend to be outdated, which presents extra challenges in a connected world. There are also physical security demands, not to mention regulatory and social issues. We asked this week’s Expert Panel Roundtable: What are the security trends in energy and utilities?

Case studies

Milestone Systems’ XProtect VMS solution offers scalable video security at Jackson Hole Airport (JAC)
Milestone Systems’ XProtect VMS solution offers scalable video security at Jackson Hole Airport (JAC)

Being isolated on the edge of wilderness means there’s a need for a video system that is both reliable and flexible. For that reason, the team at Jackson Hole Airport (JAC), since 2009, has relied on video management software (VMS) from Milestone Systems, to enhance security, safety, and efficiency at the airport. Milestone XProtect VMS installed At the edge of the frontier, Jackson Hole Airport has experienced considerable growth over the years. Significant capital investments in expansions have made new video system integrations possible several times and Milestone XProtect VMS has supported the airport’s needs along the way. As of 2020, over 220 cameras are in use, but the airport shows no signs of slowing down As of 2020, over 220 cameras are in use, but the airport shows no signs of slowing down. New projects will include building a fuel farm, a car wash, and expanded parking facilities. As the need to increase security continues, XProtect open platform software will enable IT team growth and the seamless integration of new cameras, and data storage capabilities. Enhanced situational awareness All video is kept for up to a full year, with most of the system’s cameras set for motion recording, around the clock. As a result, administrators achieve greater situational awareness and better security. The video system has enabled improvements throughout the entire airport. For example, Jackson Hole Airport contends with a great deal of plane de-icing, for several months each year. The process occurs at a distance from the main buildings. Thanks to the video expansion, each airline is now able to monitor the de-icing of their planes. Allowing airline personnel to monitor progress on their own has saved airport staff time and resources. Monitoring security In addition, the airport uses the system to closely monitor the security checkpoint, to capture video documentation, in case of an incident. By monitoring baggage areas, it’s possible to investigate lost bags and left-behind items, by reviewing recorded video. New 4K multi-sensor cameras support an investigatory system, helping staff see previously uncovered areas. The cameras capture high-resolution video and provide enough data to zoom in, after the fact. Deployed Agent Vi’s video analytics Milestone Systems’ XProtect Smart Client has improved general situational awareness in the airport Additionally, the team has deployed video analytics from Agent Vi, to provide a layer of automated alarms, for flagging abnormal occurrences. For example, video analytics can detect travellers moving against the foot traffic flow and crossing into restricted areas. Milestone Systems’ XProtect Smart Client has improved general situational awareness in the airport. Authorised users now have a new standard for accessing surveillance remotely. It provides seamless viewing of live and recorded video, instant control of cameras and connected security devices, and a comprehensive activity overview. Force multiplication using advanced technology The ongoing use of Milestone’s VMS makes it possible to maintain the independence and efficiency of a small team of personnel, delivering maximum security at the edge of a wild frontier. Andrew Wells, IT Manager for the Jackson Hole Airport, said “Situational awareness for our team and our clients allow us to be as secure and efficient as possible, with our small team. The flexibility of the open platform VMS allows us to scale our system and add the features we need now and in the future.” Jackson Hole Airport Jackson Hole Airport lies seven miles north of Jackson, Wyoming, at the base of the Teton Mountains, in the USA. It is unique for being entirely within the Grand Teton National Park limits. It is the busiest airport in the state of Wyoming, with nearly 500,000 in-bound passengers welcomed annually. The Jackson Hole Airport covers over 500 acres of land area and has one runway, nine boarding gates, and three baggage carousels.

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