Editor’s picks

ATMs provide convenience for bank customers, but they have vulnerabilities
ATMs provide convenience for bank customers, but they have vulnerabilities

Most customers interface with their financial institutions using automated teller machines (ATMs), which have security issues. However, there are solutions available to combat all current security threats, and the cost of protection is coming down. The ATM industry is therefore in a position to minimise losses, while ensuring consumers continue to get the vital cash they need to lead their daily lives. It is important for the ATM industry to constantly innovate to meet new security challenges. S...

AI-based security software is the answer to vandalism and theft prevention
AI-based security software is the answer to vandalism and theft prevention

On November 2019 in Stockton, California, surveillance footage found that vandals shot out glass windows and doors in many places in a small business complex (FOX40). The intruders broke in only to leave with nothing, proving their intent was solely to vandalize the property. Meanwhile, it was reported that a trio of ATM thieves struck around 9 times across many different locations inside Brooklyn and Queens within just over a month in fall 2019 (ATM Marketplace). On average, the cost of vandal...

Cybersecurity: what we can do as an industry
Cybersecurity: what we can do as an industry

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-a...

2019 Postscript: Leftover snippets from the year that was
2019 Postscript: Leftover snippets from the year that was

2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.  

Round table discussions

2019 Postscript: Leftover snippets from the year that was
2019 Postscript: Leftover snippets from the year that was

2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.  

What technology buzz will dominate the security industry in 2020?
What technology buzz will dominate the security industry in 2020?

The new year comes with new opportunities for the security industry, but what technologies will dominate our discussions in 2020? Topics such as artificial intelligence (AI) and HCI (hyperconverged infrastructure) became familiar in conversations during 2019, and they are likely to dominate our thoughts again in the new year. But other buzzwords are also gaining steam, such as “blockchain” and “frictionless access control.” Connectivity and the cloud will also be timely technology topics as the industry evolves. We asked this week’s Expert Panel Roundtable: What technology buzz will dominate the security industry in 2020?

What is the impact of open systems on physical security?
What is the impact of open systems on physical security?

“Open systems” has been a security industry buzzword for decades, although reality has sometimes diverged significantly from the ideal. The current state-of-the-art in open systems provides a multitude of benefits to increasingly complex physical security systems. We asked this week’s Expert Panel Roundtable to elaborate: What is the impact of open systems on physical security?

Case studies

Hanwha secures Kirkland’s stores with its Wisenet X series HD dome cameras
Hanwha secures Kirkland’s stores with its Wisenet X series HD dome cameras

Protecting assets and people has always been a top priority for Kirkland’s, a global home décor retailer. With over 400 stores in 37 states, Kirkland’s is a go-to spot for a broad selection of distinctive merchandise: art, mirrors, candles, lamps, frames, accent rugs, furniture and more. When they evaluated their security solutions in 2016, they determined they needed to upgrade the analogue video surveillance systems in use at their existing locations and plan for new stores. Analogue video surveillance cameras Management wanted a camera that provided a clear picture, while minimising bandwidth usage Saraya Charlton, Kirkland’s Loss Prevention Investigator, said the analogue video surveillance cameras they had in place were acceptable, but they desired cameras with wider coverage and better resolution. The department was also frustrated with the amount of time it took to investigate incidents for loss prevention and personal injury claims. Each time they were called to investigate an incident – vandalism, theft, employee misconduct, a slip and fall, or a cut from broken merchandise – each individual store had to extract the footage from the analogue DVR at that location and send it to loss prevention at Kirkland’s headquarters. Charlton said Kirkland’s sought an IP-based solution that could be accessed remotely, that would make the loss prevention investigation process more efficient and would provide additional benefits. Management wanted a camera that provided a clear picture, while minimising bandwidth usage and had analytics capability. IP video surveillance solution Working with several systems integrators, Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by Salient enterprise Video Management Software (VMS). The first phase of the security upgrade has included the deployment of 1,800 Hanwha Wisenet X series XNV-6011 2 megapixel HD dome cameras and Wisenet Lite vandal-resistant dome cameras at 200 Kirkland’s locations, as well as the distribution centre and the e-commerce building. As new stores are built by this growing retailer, they will also include the Hanwha-Salient security solution. They expect to have a full migration to IP at all locations by 2021. Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by Salient enterprise VMS Perfect fit for the retail environment The wide-angle 2.8 mm lens captures a 112-degree horizontal field of view, for a retailer that means doing more with less Each Kirkland’s location is outfitted with approximately eight cameras that are positioned to capture the entrance, the sales floor and the back of house operations. Charlton said Hanwha’s cameras provide the most comprehensive view of the store possible. “The wide-angle capability – as well as the quality of the camera – is really what sold us on Hanwha,” said Charlton. “We are getting the best views possible and they are allowing us to see the entire sales floor which is exactly what we wanted and needed.” Hanwha’s Wisenet X series of cameras is a perfect fit for the retail environment. The wide-angle 2.8 mm lens captures a 112-degree horizontal field of view, for a retailer that means doing more with less. Pulling recorded video Charlton said the Hanwha cameras are particularly useful at store entrances because, thanks to the WDR feature, video images are not affected by the bright sunlight that often shines through the windows and they can still see faces clearly. And because many of Hanwha’s cameras offer license free analytics, Kirkland’s will begin exploring that capability in the future to gain information on people counting, heat mapping and dwell time. They also appreciate being able to use Hanwha’s Device Manager to troubleshoot The Hanwha-Salient solution has improved Kirkland’s loss prevention investigation efficiency since the team is able to pull recorded video from any camera via the Salient VMS rather than wait for information to be extracted from an analogue DVR. They also appreciate being able to use Hanwha’s Device Manager to troubleshoot and resolve any camera issues remotely first rather than unnecessarily sending out a service technician. Video surveillance and security bandwidth In addition to offering quality images, improved field of view and more efficient operations, the Hanwha solution has also helped Kirkland’s conserve valuable bandwidth with Hanwha WiseStream II compression technology, said Charlton. WiseStream II dynamically controls encoding, balancing quality and compression according to movement of the image. Combined with H.265 compression, bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. “We share our video surveillance and security bandwidth with our Point of Sale system and we don’t ever want to take away from the bandwidth of POS transactions or impact the speed at which they go through,” said Charlton. “Hanwha’s Wisestream compression technology fits our business model and along with Salient helps preserve and efficiently manage bandwidth. It’s really helpful to have a camera that’s smart enough to be able to tweak and regulate itself.”

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