Hikvision has launched a range of new products, solutions, and services aimed at enhancing the operations of small and medium-sized businesses (SMBs) and their security installers.
This initiative, highlighted during the "Unlock AI, Unlock SMB Growth" event as part of the HikTech Star Tour 2025, brought together the company's global SMB business partners at its headquarters in Hangzhou, China. Central to these innovations are the Hikvision Guanlan Large-Scale AI Models, which are enhancing performance and intelligence across the company's offerings.
Enhanced video security solutions
The event featured demonstrations of upgraded video security, advanced access control, comprehensive SMB solutions, and AI-powered tools, all designed to help installers identify new business avenues and broaden their service range.
Derek Yang, Vice President of Hikvision International Business Centre, emphasised the company's dedication to the SMB market, stating, "Our commitment to the SMB market is stronger than ever. We're transforming how technology serves as a growth accelerator for businesses. By infusing the power of Guanlan AI models into our products and tools, we are enabling partners to deliver superior value to their customers while operating more efficiently."
Innovations in AI-powered security
AI is reshaping the landscape of video security, offering significant benefits to installers and their clients
AI is reshaping the landscape of video security, offering significant enhancements to installers and their clients. Hikvision's AcuSeek NVRs transform video investigation through text-based search capabilities, permitting users to swiftly locate relevant footage with simple descriptions like "person wearing a red top." This technology also supports custom alerts for situations such as "a person riding a motorcycle," allowing businesses to focus on critical monitoring needs.
DeepinViewX Cameras offer improved accuracy in video analytics, cutting false alarms by over 90% and extending the detection range for perimeter security. These cameras also support extensive AI algorithms for detailed object and event analysis, integrating customised AI functionalities into daily business operations.
Additionally, the HikAI-ISP image signal processing integrated within the new ColorVu 3.0 and AI Pro PTZ Cameras markedly enhances image quality, ensuring sharp details and accurate colour reproduction, even under challenging lighting conditions.
AI-enabled access control systems
Beyond video security, Hikvision presented AI-powered access control systems at the event, designed to meet daily needs in residential, office, and transportation environments.
Examples include TalkVu Video Intercoms with 4 MP video and dual microphones, Prime Pass Speed Gates with direct Time-of-Flight (dToF) sensors to prevent tailgating, and Quick Pass Vehicle Solution offering more than 98% licence plate recognition accuracy. Additionally, their Security Inspection Systems boast a 98.8% detection rate for prohibited items.
Comprehensive one-stop solutions
Hikvision has introduced four one-stop solutions tailored to typical SMB scenarios, including shops
Hikvision has introduced four one-stop solutions tailored to typical SMB scenarios, including shops, villas, offices, and condominiums. Each solution integrates various technologies to meet specific user requirements, providing clear advantages for installers.
For instance, the Shop Solution not only enhances security with Live Guard cameras and MinMoe access control but also supports business optimisation through people-counting and heat-mapping technologies.
AI tools transforming installer workflows
To support installers facing time and knowledge challenges, Hikvision unveiled two AI-driven assistant tools. The HPP Designer simplifies the business process for installers, automating tasks like layout design, coverage simulation, and quotation creation.
Meanwhile, the AI chatbot Hikie, available 24/7 in multiple languages, serves as an on-demand expert for installers, answering their questions promptly.
Through offering intelligent products, ready-to-deploy solutions, and tools that enhance operational efficiency, Hikvision aims to equip installers with the resources needed to distinguish their offerings, secure more contracts, and cultivate enduring customer relationships.
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