A national centre of excellence for children and young people with mental health needs has been secured by a comprehensive security system from IDIS, the largest in country video surveillance manufacturer in South Korea. The £7 million refurbishment of Austen House, a 14-bed forensic hospital in Hampshire run by Southern Health NHS Foundation Trust, prioritised keeping both staff and patients safe from harm, given their specialised needs. Security systems integrator As the sole specialist National Health Service (NHS) unit of its kind in southern England, its refurbishment means vulnerable young people and their families no longer have to travel hundreds of miles to receive vital support. Video surveillance was key to allow incidents to be investigated and care practices to be monitored and improved. The solution had to cover all social and communal areas with no blind spots, be easy for non-specialist staff to use, and would have to comply with NHS cybersecurity requirements. Specialist security systems integrator ISD Tech selected IDIS technology as the best value and most robust solution, and one that would be the quickest and least disruptive to install. Outdated security setup The enhanced video coverage improves both standards of care and accountability Working with main contractor Kier Construction, ISD Tech and IDIS replaced an outdated security setup with an affordable cybersecure system which is easy to operate and maintain. It allows caregivers a complete overview of all internal and external communal areas at Austen House, including education facilities, music and sensory spaces, a gym and an art studio, as well as higher-risk isolation rooms. The enhanced video coverage improves both standards of care and accountability. It provides a complete record of events at the facility, making it easy for incidents to be investigated and video evidence to be provided, should it be required. Active tampering alarms Almost 100 IDIS 12MP Super Fisheye cameras, plus a mix of 5MP bullet and PTZ cameras, connected to 32-channel NVRs guarantee evidential-standard video coverage with a 360º view of all communal areas, a choice of 6 view modes and the ability to dewarp footage after the event. The 5MP bullet and PTZ cameras provide 24-hour coverage of the multi-use games area, gardens, car parks and perimeter. Built-in IR enables night-time image capture at distances of up to 30m, and the cameras enable intelligent functions such as active tampering alarms, motion detection, auto-tracking, and trip zones. All the IDIS cameras benefit from true DirectIP® plug-and-play set-up, which allowed the ISD Tech engineers to complete their work ahead of schedule. The ‘one-click’ set-up is faster and eliminates the cybersecurity risks associated with manual password entry. Local area networks IDIS Smart Failover protection ensures 24/7 continued recording, even during network instability or drop-out IDIS Smart Failover protection ensures 24/7 continued recording, even during network instability or drop-out. And, crucially, the Trust can link the new system to its local area networks without increasing the risk of hacking, thanks to IDIS’s use of proprietary software, which is inherently cybersecure. “Our upgraded IDIS video solution makes it easy for our clinical teams to review incidents quickly and work with external investigators whenever required,” said Tracey Edwards, Head of Security at Southern Health NHS Foundation Trust. “It’s not just an important tool for improving patient care, it allows us to maintain full public confidence and accountability.” Supporting clinical care Nicky Stokes, Managing Director of ISD Tech, commented: “We were impressed by the consultative approach of IDIS right from the initial design and planning, through installation to commissioning, and the ongoing support that they provide both to ISD Tech and the Trust. IDIS technology even helped speed up the installation so that we could deliver the project ahead of time.” IDIS Europe Sales Director Jamie Barnfield added: “This is the 4th major project that IDIS has completed for Southern Health NHS Foundation Trust, and it is part of one of the biggest refurbishments of its kind ever undertaken in the NHS. Not only is our video tech enhancing safety and security for patients and staff, it also supports clinical care and rehabilitation, which benefits the most vulnerable members of our community.”
IDIS is working with systems integrators across Europe to identify and secure video projects in post-COVID growth sectors, including hyperscale and co-location data centres, residential construction, logistics and healthcare. Integrators affected by project delays or cancellations in their established markets are looking to diversify their customer portfolios says the company. In the latest analysis released online it highlights sectors that will offer significant prospects for new video installations and system upgrades, as customers look to expand, to drive efficiency, or to introduce COVID-safe site control measures. Data centre market “After a number of project successes across the UK, mainland Europe and the Middle East we are seeing opportunities in some exciting areas,” said James Min, Managing Director, IDIS Europe. “For example, there is currently extraordinary growth in the co-location (co-lo) data centre market. Even before the push-effects of COVID-19 this sector was already set to double by 2024 compared to 2018, and that now looks likely to be an underestimate.” Businesses concerned with becoming infection hotspots are looking to increase site monitoring He said there was similar buoyancy in the logistics sector, which continues to be boosted by the rise of e-commerce, and in healthcare where some major video projects are being accelerated, including roll outs for a large NHS Trust due to be completed over the summer. AI video capabilities Businesses concerned with becoming infection hotspots are looking to increase site monitoring, whilst pressures to drive efficiency are pushing other businesses to leverage the latest AI video capabilities, with new systems and upgrades. “Yet without sector experience these growth markets can be difficult to access,” he added. “So, systems integrators in the UK, Germany and the Netherlands are positioning themselves by partnering with the right vendors, including IDIS.” Seamless technical support House building and residential developments are also seeing strong activity in several areas, with recent government interventions providing a stimulus. IDIS will continue to develop its relationships with main contractors to capitalise on resilience in new build projects - one major development in South East London, making extensive use of IDIS video tech, is due for completion later this month. IDIS already has strong references in these sectors and is encouraging its integration partners to capitalise on emerging opportunities. The company is structured to collaborate closely with systems integrators and end-users, offering benefits including lower total cost of service (TCS) for integrators. Advantages of the single-supplier model include improved sales planning, seamless technical support for end-to-end solutions, and reduced training requirements. New safe working practices IDIS is a very effective collaboration partner, helping to identify upgrade opportunities and new business" Among the companies benefiting from the diversification is systems integrator ISD Tech, which is involved in IDIS projects in the UK and mainland Europe. Managing Director Nicky Stokes commended IDIS’s approach to the market, and to working with partners to support customers long term, which he says is very different to the ‘box shifting’ distribution model: “IDIS is a very effective collaboration partner, helping to identify upgrade opportunities and new business. As well as giving our existing customers solutions that let them adapt to new safe working practices, we are also developing opportunities in new market sectors where IDIS already has a strong presence.” Face mask policy compliance Looking ahead, James Min, Managing Director, IDIS Europe, said the company would be further supporting integration partners by building out solutions to help businesses enforce safe working practice in Q3. “We will be helping them meet new government and industry guidelines with competitive video solutions for applications including building occupancy and density control, social distancing compliance and face mask policy compliance,” he confirmed.
IDIS has teamed up with integration partner ISD Tech to support the Men’s Shed community group in Church Crookham and Fleet with the donation of a state-of-the-art video monitoring solution. The donation is part of the IDIS ‘Create a Better World” campaign that has run on company’s social media channels since the start of the year to support a global commitment to enhance safety and security for social welfare projects and non-profit community organisations. The system, supplied and installed for free, is protecting a fully equipped new workshop, built with National Lottery funding and opened on the 22nd September 2019. IDIS NVRs, IP bullet cameras and domes with IR capability, now provide 24/7 video coverage of the new facility, inside and out, helping to protect high value power tools and other equipment. “The workshop is in quite a secluded location and it houses high value items, so it needs watching over out-of-hours,” explains Nicky Stokes, MD of ISD Tech. Video solution “We were delighted to provide this IDIS video solution to enable the volunteers who manage the site to receive alerts on their phones, and to view footage, if ever there’s an attempted intrusion or problem with vandalism.” The Church Crookham and Fleet Men’s Shed, is one of more than 520 across the UK helping to reduce isolation, particularly among older men, and supporting them as they contribute their knowledge and practical skills to local good causes – everything from building library shelves for primary schools, to making bird boxes for conservation groups, says Chairman Alan Walker. Research has warned about the negative impact of loneliness and isolation on health and wellbeing “We have 25 regularly active ‘shedders’ meeting twice a week and, as that number grows, we’ll increase the times that our workshop’ is open. Now, instead of just being old blokes tinkering away in isolation, we can have a joke and work together – in many ways it replicates the working environment." For a long time, research has warned about the negative impact of loneliness and isolation on health and wellbeing, with millions of people reporting feeling lonely on a daily basis. Video surveillance equipment Men’s Sheds have emerged as a practical way of tackling the problem, particularly for older men who find it more difficult to build social connections – although the organisation welcomes members of all ages and genders. Group members meet to work on projects – fixing things, making things – to share tips and simply to enjoy each other’s company. Alan Walker, says more than 45 projects have already been completed by the group, and thanks to the IDIS video solution, both the ongoing work and the tools can be stored safely out-of-hours while the workshop is unoccupied. IDIS is Korea’s pioneer in-country video surveillance equipment manufacturer and, as it continues to expand in markets globally, the company is committed to supporting community initiatives and charity work, particularly efforts focused on mental health and wellbeing. “We were really pleased to help Men’s Shed with our video technology,” explains Jamie Barnfield, Sales Director, IDIS Europe. "This is a great community group, not only concerned with the wellbeing of their own members but also supporting the wider community around them with the projects they work on.” Surveillance technology James Min, Managing Director, IDIS Europe, noted: “Since IDIS was founded over two decades ago our corporate mission has been to develop technology that makes the world a safer and more secure place. And while we have witnessed giant leaps forward in surveillance technology, our ‘Create a Better World’ campaign is leveraging those innovations to benefit charitable causes that are close to the hearts of local staff as well as close to our facilities around the world.”
Advanced video projects delivered by SECOM, Johnson Controls and ISD Tech have been recognised at IFSEC with a special award event on the IDIS stand. Over the last 12 months, large-scale implementations and high definition IP system upgrades, harnessing the latest IDIS technology, have given enhanced video capability at NHS facilities, fashion chains, coffee shops, variety stores, and market leaders in the eating-out sector. Each year, IDIS invites VIP guests to recognise outstanding achievements by partners, with a presentation on its IFSEC stand followed by a drinks’ reception underscoring the value it places on long term partnership working. Awards presented to industry partners Our continued momentum in video tech development is guided by our close working ties with our industry partners"Recognising these successes, Joon Jun, President of the IDIS Global Business Division presented partner awards to Alan Blake, Commercial Director of SECOM Plc, Sean Lee, Retail Director of the Sensormatic Solutions Division of Johnson Controls and ISD Tech’s Managing Director, Nicky Stokes. “Our continued momentum in video tech development is guided by our close working ties with our industry partners,” says James Min, Managing Director, IDIS Europe. “We see the results of this collaboration with the impressive range of successful projects delivered over the last year, with ISD Tech, Johnson Controls and SECOM leading the field.” Implemented video integration projects SECOM Plc, which is a pioneer in tailored fire and security solutions operating internationally, was named as UK Partner of the Year. Over the last year SECOM has completed a number of notable video integration projects in retail, eating-out and various commercial sectors, and has demonstrated outstanding application of the IDIS Total Solution which has DirectIP at its heart as well as the analogue/HD-TVI solution DirectCX to leverage existing coaxial cabling. Johnson Controls has led the way in using analytics technology in the retail sector, including the IDIS VA in the Box solution Johnson Controls was confirmed as the UK Integration Partner of the Year, following a number of successful retail and healthcare deployments, including implementations for major high street fashion brands, popular variety stores and NHS facilities. Johnson Controls has also led the way in using analytics technology in the retail sector, including the IDIS VA in the Box solution, and has been among the fastest growing of IDIS’ partnership operations over the last year. Video solution for NHS healthcare trust ISD Tech was named UK Project Partner of the Year after delivering an award-winning video solution for one of the UK’s largest NHS mental healthcare trusts. The project helped to transform safety and security at child and adolescent facilities and, following its success, ISD Tech is now working on a second phase implementation due to be completed imminently with further deployments planned for later in the year. Speaking at the IFSEC presentation, James Min, Managing Director, IDIS Europe praised the achievements of this year’s award winners. “These awards once again demonstrate the benefits of close partnership working, not just for the companies involved but most importantly for their end-user customers who benefit from the best available video surveillance solutions.”
The latest HD video technology from IDIS has been chosen by Southern Health NHS Foundation Trust for a comprehensive upgrade across their facilities in Hampshire. In one of the largest projects of its kind, the new system will improve safeguarding at a number of sites for patients requiring specialised mental health care in a secure setting. IDIS’s Korean technology is fully network-tested and approved, which means it is secure enough to be linked to the wider NHS network, at any point in the future, giving further options for centralised monitoring and control. Selecting IP CCTV solution Southern Health wanted a fully managed system, linking all their sites onto their local LAN without the risk of system hacking Because of the sensitive nature of the care being provided, the vulnerability of patients and the risks to staff, it was essential that the video solution was not only network-secure but could be relied on to capture scenes in close detail in all lighting conditions. Southern Health wanted a fully managed system, linking all their sites onto their local LAN without the risk of system hacking, which is a key NHS consideration in selecting any IP CCTV solution. The IDIS equipment was identified as the best for the project following a full proof-of-concept comparison, with equipment set up on site to demonstrate both picture quality and ease of use. Installation of cameras and recorders It replaces a previously installed IP video system, comprising a mix of equipment from different manufacturers, and in comparison, it offers the benefits of lower cost of ownership due to ease of use, simple installation and maintenance combined with the warranty. The first phase of the upgrade has just been completed by fire and security integrator ISD Tech, with an installation at Ravenswood House, Fareham. This phase comprises almost one hundred 12MP vandal-resistant IR Fisheye cameras as well as full HD IR domes, DirectIP H.265 4K recorders, PoE switches and full-HD monitors. The older system at Ravenswood House had been proving to be difficult to use. Recordings could not be easily archived, and image quality was inconsistent, explains Tracey Edwards, Security Manager of Southern Health NHS Foundation Trust. Identifying and retrieving recordings Delays in investigations can result in interrupted care delivery and costly disruption, so need to be minimised as much as possible “We had identified gaps in coverage and our efforts to provide a safe environment were being hampered by footage that was often unclear,” Tracey Edwards says. “The old system was proving too complex to use and it was taking too long for operators to identify and retrieve recordings.” This was a major issue because staff at the site are caring for vulnerable people and, if an incident occurs, it’s vital that they can quickly access recordings that show exactly what happened. Delays in investigations can result in interrupted care delivery and costly disruption, so it needed to be minimised as much as possible. Motion-sensor activated lighting The advantage of the IDIS 12MP fisheye cameras is that they allow all events to be captured automatically without the need for operators to focus in on an incident. Recordings from the new cameras always provide a complete 360 view of any given area without any blind spots. Just as importantly, the system is easy to use, and the footage can be accessed quickly. The fisheye units offer a choice of 6 de-warping view modes and ensure night-time IR viewing at up to 15 metres. The new system has also overcome a particular loophole at Ravenswood House: in some areas motion-sensor activated lighting was not sensitive to very slow movement, meaning the previous system could not capture images because it had no IR capability. This increased the vulnerability of both patients and staff. IDIS's Smart Failover technology IDIS and ISD Tech worked particularly closely to ensure the phase one installation went smoothlyOvercoming this, the built-in IR capability in the IDIS fisheyes enables the capture of crisp, clear images even in darkness. Crucially, the new solution also features IDIS’s Smart Failover technology which protects against loss of footage due to a wide range of potential fault conditions, including network instability, network failure, storage failure, recorder hardware failure and power supply failure. IDIS and ISD Tech worked particularly closely to ensure the phase one installation went smoothly, says Nicky Stokes, ISD Tech’s Managing Director. “Our engineers had to be very sensitive and careful working on this project because of the nature of the site and the needs of the patients. Everything went smoothly – IDIS equipment really is ‘plug and play’, which makes our job much faster, and we appreciate the high-level support that IDIS always gives.” Seven-year warranty With phase one completed, full roll-out of the IDIS technology through Southern Health NHS Foundation Trust sites will continue through 2019. “We are delighted that IDIS technology has been chosen for this important NHS project,” says Jamie Barnfield, Sales Director, IDIS Europe. “We know that our technology will provide outstanding service for years to come. Not only is it backed by our IDIS Ultimate seven-year warranty, our commitment to leading the way in new product development means that it will be forward-flexible and meet all the customer’s future needs.”
Richard Gates is responsible for ensuring compliant and technically robust life safety systems design ISD Tech, an agile life safety and security systems integrator, announced the appointment of Richard Gates to the position of Life Safety Project Design Engineer based out of the company’s headquarters in Camberley, Surrey. Reporting to Managing Director, Nicky Stokes, Richard will be pivotal in supporting ISD Tech’s growing life safety services offerings, working closely with both the sales and operations teams. His appointment follows ISD Tech’s 2014 expansion in include design, installation, commissioning, and maintenance of fire detection systems. Since that time, the company has offered turnkey fire detection and alarm systems together with its established business in the delivery of integrated security solutions. Accredited by the independent fire protection industry body BAFE and fully BS5839 compliant, capabilities include integration of fire detection and alarms, life safety systems, smoke detection (including VESDA systems for very early smoke detection), heat detection, disabled refuge call points and PA/VA systems. Life Safety Project Design Gates remit is to ensure the continued customer centric approach, expert in-house systems design and high quality services that have become ISD Tech’s signature, which is sustaining the company’s continued growth. He will be responsible for ensuring compliant and technically robust life safety systems design and will support the operations team during the full life-cycle of customers’ life-safety solutions, from installation, commissioning through to on-going maintenance. Gates brings with him nearly ten years’ fire and life safety systems experience gained in project management and systems design roles where he was responsible for multi-million projects across a broad range of industry sectors. He has held posts at Alpha Peerless Fire Systems, Protec Fire Detection with his most recent tenure at Mansfield Property Maintenance. "As many businesses look to improve the safety of their staff and facilities with the latest fire detection technologies, this is a great time to join a fast-growing company that is implementing some of the most advanced and proven fire detection and life safety solutions in the world" Commenting on his appointment, Richard Gates, Life Safety Systems Project Design Engineer at ISD Tech commented, “I’m looking forward to applying my skills and knowledge to build upon ISD Tech’s success in delivering innovative and compliant life safety systems. As many businesses look to improve the safety of their staff and facilities with the latest fire detection technologies, this is a great time to join a fast-growing company that is implementing some of the most advanced and proven fire detection and life safety solutions in the world.” Staying ahead of the curve Nicky Stokes, Managing Director, ISD Tech, added, “Richard brings with him a wealth of technical skills, an excellent understanding of BS5839 and experience of delivering complex projects in with demanding timescales both on time and on budget. He will be pivotal in supporting both new and existing customers and ensuring we stay ahead of the curve on future regulations and compliance.” “Our continued growth is a commendation of our strategic decision two years ago to bring fire and life safety system into our portfolio of services. ISD Tech is perfectly positioned to take advantage of the rising demand for solutions such as VESDA, particularly off the back of life safety projects we have completed at several schools and our success at Imperial College London, where we demonstrated our innovative approach and saved the university more than £70,000 by utilising abseil technicians to install the system.” Nicky continued, “With the continuing trend toward organisations wanting to engage a single source partner for all their security and life safety needs, we can offer customers a truly turnkey service for the complete lifecycle of their fire and security systems, which delivers economies of scale, on-going costs savings and operational efficiencies while complying with the highest regulations”
Brian will support the continued delivery of integrated security and life safety projects ISD Tech, an agile life safety and security systems integrator, announced the appointment of Brian Laney to the position of Commercial Operations Manager based out of the company’s headquarters in Camberley, Surrey.Reporting to the Managing Director, Nicky Stokes, Brian will be responsible for overseeing installation, commissioning, maintenance and monitoring for new and on-going projects as well as managing key existing accounts and small works. He will lead ISD Tech’s UK-wide engineering and service department taking on a range of staff management disciplines as well as executive profit and loss responsibility.Managing operations teamHis remit is to ensure the continued holistic approach, high quality and customer centric services that have become ISD Tech’s signature, which is underpinning the company’s current growth surge. By overseeing ISD Tech’s operations team, Brian will support the continued delivery of integrated security and life safety projects on time and on budget to the very highest standards, as well as maintaining the company’s highest levels of accreditations with both technology partners and industry associations. With a strong technical background, Brian Laney has a deep knowledge of surveillance, access and intruder systems as well as monitoring services Brian brings with him twenty years’ security industry experience from a range of operational roles, first starting his security career as an installation engineer and progressing through the ranks to senior management roles. With a strong technical background, he has a deep knowledge of surveillance, access and intruder systems as well as monitoring services. This is backed by his leadership during the successful roll outs of high profile projects across a range of industries including major high street brands through to blue-chip enterprise organisations. During Brian’s tenure at SECOM PLC, he held a number of senior operational roles and most recently headed up operations at Servest Security Services Ltd.Ensuring customer satisfactionCommenting on his appointment, Brian Laney, Commercial Operations Manager at ISD Tech said: “I’m relishing the challenge of managing an engineering and service team in a fast growing company and building upon ISD Tech’s success. ISD Tech provides integrated security and life safety for a diverse set of customers and I’m keen to maintain operational excellence and outstanding customer satisfaction levels during a time of such rapid growth.” "Brian’s appointment supports our strategy to continue to lead the market in terms of innovation" Nicky Stokes, Managing Director, ISD Tech added: “We are gaining a reputation as one of the fastest growing and agile security and life safety integrators in the UK. Brian brings with him a wealth of experience in developing and growing engineering and service departments underpinned by robust procedures and processes that will support our continued growth through the acquisition of new customers and the management of existing accounts.”“We are renowned for implementing the most innovative solutions in often complex and demanding environments to extremely tight deadlines and Brian’s appointment supports our strategy to continue to lead the market in terms of innovation and by delivering efficient, customer focused services throughout the lifecycle of our customers’ security and life safety solutions.”
ISD Tech was selected, trained and accredited by Gallagher for integration and installation of its products ISD Tech, a fire and security systems integrator, announces that it has become a certified Gallagher Channel Partner and is authorised to sell, support and service Gallagher access control. Seen as one of the UK’s fastest growing fire and security systems integrators, ISD Tech was selected, trained and accredited by Gallagher for the integration and installation of its products and in doing so, ensures customers are delivered a robust and secure system through outstanding customer service and expertise. Providing access management solutions ISD Tech can now offer Gallagher access control and provide customers with full control of the movement of staff, visitors and vehicles, while allowing them to manage their businesses through policy enforcement and ensure the security of physical and intellectual assets. Commenting Nicky Stokes, Managing Director of ISD Tech, said: “We have a wealth of experience in deploying and maintaining access control solutions for a range of customers both here in the UK and globally. Becoming a Gallagher Certified Channel Partner allows us to build upon this success and further meet the access management needs of a wider range of customers from corporate enterprises and multi-site organisations through to large national infrastructure facilities and multi-tenanted buildings. “We have been impressed with the reliability and performance of the Gallagher systems we have installed thus far, and by Gallagher’s outstanding customer support. We look forward to implementing many further Gallagher security solutions in the UK and beyond.” Supporting rapid growth Gordon Swallow, Strategic Business Development Manager at Gallagher, added: “We are thrilled to welcome ISD Tech onto our certified channel programme. We have been impressed with the expertise of ISD Tech’s engineers, forward-thinking sales team and the company’s customer-centric approach. Gallagher access control solutions suit all levels of security from fully monitored access control for critical national infrastructure through to cost-effective wireless options, meaning that ISD Tech can meet a range of access control requirements. We look forward to supporting ISD Tech as the company continues on its rapid growth trajectory.” Save
The new certification demonstrates ISD Tech’s increasing footprint within the corporate enterprise sector ISD Tech announced that is has been accepted onto the Tyco Security Products Software House Dealer Certification Programme. C·Cure 9000 As one of the security industry’s most rigorous technical certifications, the programme is designed to ensure that only the most highly trained security integrators install and support Software House solutions. By being accepted onto the programme this now enables ISD Tech to offer its rapidly growing customer base the implementation and maintenance of C·Cure 9000, one of the industry’s most powerful and flexible security management systems. Commenting Nicky Stokes, Managing Director of ISD Tech, said: “This registered certification reinforces our commitment to offer customers unified and flexible security solutions. The C·Cure 9000 offering allows organisations to choose best-of-breed video, access control, intrusion, fire and real-time location, as well as other security products providing complete situational awareness, which enables security operatives to respond more efficiently and effectively to everyday incidents through to full-scale emergencies.” Alan Riegler, Sales Director for Tyco Security Products, stated: “We are pleased to be able to introduce ISD Tech onto our channel programme as a fast growing and forward-thinking systems integrator. C·Cure 9000 will enable ISD Tech to offer customers a solution that is globally recognised as a leading, enterprise level security solution.”
ISD Tech saw a 40% increase in revenue in 2015 driven in part by the rise in cloud-based security deployments ISD Tech, one of the UK’s fastest growing physical security systems integrators, announced recently that it will make its first appearance as an exhibitor at Cloud Expo Europe on 12-13 April, 2016 at London’s ExCel on stand 148. Increase in cloud-based security deployments Participation at the event cements ISD Tech’s forward-thinking commitment to deliver truly open platform, flexible and future proof security solutions. This is also demonstrated by the company’s rapid growth that saw a 40% increase in revenue in 2015 that was driven in part by the rise in the number of cloud-based security deployments ISD Tech completed for commercial customers from a broad range of industry sectors both in the UK and internationally. During Cloud Expo Europe, ISD Tech will team up with two strategic partners; Brivo a world leader in cloud-based physical access control systems and Eagle Eye Networks, which delivers the world’s first on-demand cloud-based security and business intelligence video management software (VMS). Successful security integrations Commenting, Nicky Stokes, Managing Director of ISD Tech, said: “We’re excited to be involved in Cloud Expo, which as a security systems integrator, clearly signals how organisations are now embracing innovative and cloud-based technology as we start to see a real shift away from traditional closed-protocol and analogue security systems, especially as organisations are now looking to upgrade aged systems. “During Cloud Expo we will demonstrate how the integration of Brivo OnAir and Eagle Eye VMS is providing customers with a comprehensive, easy to use and innovative security management solution. Particularly suited to multi-site organisations, this seamlessly integrated solution is both cost effective to implement via remote deployment and offers businesses the flexibility to scale and adapt their security operations, effectively future proofing their security investments”.
ISD expanded senior team to meet growing UK and global demand for its fully integrated fire detection and security solutions After increasing 2015 turnover by 40%, security systems integration specialist ISD Tech has expanded its senior team to meet growing UK and global demand for its fully integrated fire detection and security solutions. The company attributes its growth surge to an agile partnership approach that enables a painless transition from costly, cumbersome old security models to flexible next-generation web-hosted security services that deliver reduced costs, scalability and ease of use. ISD Tech has seen strong growth across many of its core sectors such as renewable energy, IT services, education and property development. Recent highlights include installations for world-leading fashion brands in London’s premium retail districts and an innovative abseil-enabled installation of a VESDA very early warning aspirating smoke detection system at Imperial College London. In addition to domestic UK growth, 2015 saw the company expand its international sales revenue to 65% of turnover, building on worldwide logistics, local in-country support and exceptional global compliance knowledge. Notable projects included a multidisciplinary biometric access control solution for a leading oil company in Oman; an integrated access and security system for a US online retailer’s new China HQ; and networked security for European and Asia branches of a leading US investment bank. ISD Tech makes key hires ISD Tech has made a number of key hires to support this growth: Graeme Currie joins as Technical Account Engineer; Gary Sturge as Site Manager; and Sarah Stanton as Project Engineer. Graeme Currie brings to his new role extensive experience in IP and networked fire and security systems acquired over almost 20 years in senior posts at TYCO/ADT Fire and Security. With strong design skills and in-depth knowledge of security systems from the world’s top manufacturers, Graeme has delivered numerous security solutions from basic operations to highly complex integrated systems within strict budgets and timescales. The ultimate safe pair of hands, ISD Tech’s new site manager, Gary Sturge, spent 23 years in the Parachute Regiment, where his responsibilities included running military medical centres in extreme conditions ranging from the Arctic to desert, jungle and urban conflict zones. On leaving the Armed Forces, he transferred to the civilian sector to coordinate development of major security installations in the UK and Europe for multinational organisations. Sarah Stanton joins from Gratte Brothers Security Management, where, as a security project engineer, she supervised CCTV, access control, visitor and traffic management and intruder alarm installations to a NACOSS Gold Standard. She has extensive experience in construction projects across a diverse range of sectors including professional services, information technology, local government, retail, leisure and education. Introduction of integrated turnkey fire detection with security alarm systems Commenting, Nicky Stokes, Managing Director of ISD Tech said: “Since introducing integrated turnkey fire detection with security alarm systems to our portfolio in late 2014, we’ve seen strong steady growth. Customers trust us to deliver impartial expertise, customised solutions and a quality of support that makes it easy for them to take advantage of advances in security technology without risk or disruption to their business. As part of our strategy to continually reinvest in the business, we are delighted to welcome our new colleagues. They bring added experience and technical expertise that will further benefit our customers, whatever their requirements and wherever in the world their ambitions lie.” “By acting as a single source partner, we can deliver economies of scale, cost savings and operational efficiencies that offer our customers competitive advantage and measurable benefits. Furthermore, as an independent integrator, we can cherry pick from the best-in-class products and services available to ensure that our customers benefit from optimal performance and maximised return on their security investment.”
ISD Tech appointed Richard Thorn as Commercial Fire Manager and Andy Milne as Commercial Operations Manager ISD Tech, the security systems integration specialist, is gearing up for growth with senior hires following a surge of new wins and extension of its capabilities to deliver fully integrated fire detection and security solutions. In recent months, ISD Tech has won a number of key global customers from the IT services, high-end retail and energy sectors. From its UK base, the company is continuing to grow its global reach with the design and delivery of installations across its core Europe, Middle East and Africa (EMEA) markets and beyond. To support this growth ISD Tech has created two senior roles, appointing Richard Thorn as Commercial Fire Manager and Andy Milne as Commercial Operations Manager. 25 years of engineering and project management experience Richard Thorn brings to his new role more than 25 years engineering and project management experience. He has specialist expertise in fire systems and design gained through posts at Honeywell Control Systems, Siemens Building Technologies, Pel Services, Caradon Gent and most recently Chameleon Systems. Richard’s appointment follows ISD Tech’s announcement in late 2014 that it was expanding its range to include design, installation, commissioning and maintenance of fire detection systems. As a result, the company can now offer turnkey fire detection and alarm systems together with its established business in the delivery of integrated security solutions. Accredited by the independent fire protection industry body BAFE and fully BS5839 compliant, capabilities include integration of fire detection and alarms, life safety systems, smoke detection (including VESDA systems for very early smoke detection), heat detection, disabled refuge call points and PA/VA systems. Broad background in security and electronics industry In the new post of Commercial Operations Manager, Andy Milne is taking a pivotal role to shape ISD Tech’s future growth and development by taking on a raft of responsibilities for P&L, staff management, accreditations, service quality and installation delivery in line with the highest industry standards. With more than 35 year’s industry experience, including management of £multi-million projects for some of the UK’s biggest brands, Andy brings a calibre of senior management expertise that will benefit both the company and its customers. He has a broad background in the security and electronics industry, most recently as part of the team at Gratte Brothers. Brings valuable experience and expertise "The growth surge is also a powerful endorsement of our strategic decision to bring fire detection systems into our portfolio of integrated services" Commenting, Nicky Stokes, Managing Director of ISD Tech said: “We are delighted to report such a strong performance in recent months and very pleased to welcome Richard Thorn and Andy Milne to the team. Together they bring a great deal of valuable experience and expertise that will further strengthen the ISD Tech proposition and ensure that we can continue to offer our fast-growing customer base the high calibre of personal, consultative service that they require, wherever they are in the world.” He continued: “The growth surge is also a powerful endorsement of our strategic decision to bring fire detection systems into our portfolio of integrated services. Reflecting the trend towards truly intelligent buildings and rapid convergence of physical security and fire systems, we wanted to offer customers a complete turnkey service for design, installation, commissioning and maintenance of premium fire detection systems. Engaging ISD Tech as a single source partner offers organisations economies of scale, significant cost savings and operational efficiencies that comply with the highest regulatory standards.”
ISD received certification through the NSI Gold scheme for design, installation and maintenance of fire detection systems ISD Tech, an agile and fast growing Surrey-based security systems integrator, recently announced that it has achieved BAFE accreditation for the design, commissioning, installation and maintenance of fire detection systems. “The extension of our capability into fire enables us to offer turnkey fire detection and alarm systems together with integrated security solutions. The expansion is a direct result of our customers wanting the responsiveness and agility we already bring to electronic security. The combined offering means our customers can benefit from those same industry-leading service levels for their fire safety. At the same, engaging ISD Tech as a single source partner, enables organisations to realise significant cost savings and operational efficiencies,” commented Nicky Stokes, Managing Director of ISD Tech. ISD Tech received the successful certification through the National Security Inspectorate (NSI) Gold scheme, which is approved by BAFE and incorporates fire detection and alarm systems. Inspecting ISD Tech to BAFE SP203, the scheme is acknowledged by the fire and rescue services, government and insurers. ISD Tech can now offer fully designed, installed and maintained fire detection and alarm systems to the highest industry standards and regulations. ISD Tech has extensive expertise in the design, delivery, maintenance and monitoring of integrated security solutions for an array of commercial customers. With an international reach across Europe, the Middle and Africa, ISD Tech has proven domain expertise across data centre, retail, utilities and critical infrastructure sectors. ISD Tech is shortlisted in three categories at this year’s Security and Fire Excellence Awards, which showcase the very best companies, products, projects and individuals the security and fire industry has to offer.