Serving customer needs is the goal of most commerce in the physical security market. Understanding those needs requires communication and nuance, and there are sometimes surprises along the way. But in every surprising revelation – and in every customer interaction – there is opportunity to learn something valuable that can help to serve the next customer’s needs more effectively. We asked this week’s Expert Panel Roundtable: what was the best lesson you ever learned from a security end user customer?
Both Dean and Brian have a proven track record of driving significant revenue growth IndigoVision, a global provider of video security solutions, announce the appointments of Dean Brazenall as Regional Sales Director N EMEA, reporting to Marcus Kneen CEO, and Brian JohnPaoli as Area Sales Director East USA, reporting to Lopez Martin, Senior VP Americas. Background With over 20 years’ experience in security technology and solution sales Dean Brazenall brings proven skills in building sales teams, market demand and sales revenues. Prior to joining IndigoVision Dean spent 4 years with Avigilon, creating the platform for the high growth phase in EMEA. Other senior roles held by Dean were at Samsung, Bosch and GE Security. “I am excited to leverage my experience to help drive the IndigoVision’s success,” said Dean Brazenall. "IndigoVision is a well-established business with proven credentials and a leading product set. I believe IndigoVision has a lot of potential and offers a fantastic opportunity”. Brian JohnPaoli brings over 30 years’ experience in security technology and solution sales. Prior to joining IndigoVision Brian spent 7 years with Avigilon, and most recently with DVTEL. Brian JohnPaoli commented, "Having led teams and worked within the security industry in a number of roles, I’m confident that I can lend a new perspective to IndigoVision sales and business development strategy that will enable exceptional growth.” Business expansion and development Lopez Martin, Senior VP Americas, said, “Brian´s leadership skills will empower our sales team and his deep market expertise will promote IndigoVision’s brand name and sales growth in the region.” Brian Crockett, previously of Crockett International, has also been appointed Senior Market Development Manager. “Both Dean and Brian have a proven track record of driving significant revenue growth, and will deliver management depth and leadership experience to our sales teams. Their expertise will be a valuable asset to the future of IndigoVision.” said Marcus Kneen, CEO. Jurgen Klijn moves to Business Development Director serving the whole EMEA region reporting to Marcus Kneen. “Jurgen’s technical and commercial expertise makes him ideally positioned to take on this new role for the company.”
Dean Brazenall will take a closer look into the risks faced by stadiums, airports and large urban areas Avigilon Corporation Senior Sales Director – Northern Europe, Dean Brazenall will be delivering a keynote address at Russia's No. 1 enterprise and channel partner IP event – 7th Annual International All-over-IP Expo 2014, to be held November 19–20 in Moscow. Stadiums, airports and urban environments pose unique challenges when it comes to security. Stakes are high when a large number of people come together. Depending on the location and the number of people, violence, rioting and vandalism can materialise quickly if crowds are not properly managed. In high traffic locations, safety is of utmost importance and the question becomes: how do officials keep these locations secure without compromising the experience and the smooth operation of business? In his captivating keynote address 'High-Definition Solutions for Crowd Management: Stadiums, Airports and Safe Cities', Dean Brazenall will take a closer look into the risks faced by stadiums, airports and large urban areas and discuss the role that high-definition surveillance solutions can play in effective crowd management and keeping these diverse locations safe.