A multi-national retail and consumer organisation faced significant challenges due to insufficient awareness of potential threats.
This gap in knowledge hindered their decision-making processes and posed risks to their people, properties, and brand reputation.
With stores in major cities worldwide and a complex tenant environment, their issues were compounded by limited interaction with authorities and reliance on outdated or irrelevant information.
Addressing security concerns
The lack of timely and analysed information potentially left decision-makers unprepared for security challenges, risking operational disruptions and safety incidents. It was crucial for the organisation to proactively address these vulnerabilities to safeguard their assets and reputation.
To resolve these challenges, Securitas introduced a customised intelligence solution designed to enhance the organisation's security posture. This solution utilised advanced technology and expert insights to provide comprehensive monitoring and analysis.
Tailored intelligence services
Securitas provided 24/7 real-time threat monitoring, delivering timely alerts to decision-makersThe Securitas solution encompassed 24/7 real-time monitoring of threats and incidents, ensuring decision-makers received timely alerts on early warning indicators. Regular daily updates maintained situational awareness, while Monthly Intelligence Summaries (INTSUMs) provided strategic overviews of incidents, threats, and risks, offering in-depth analysis of the security landscape.
Additionally, the Request For Intelligence (RFI) service delivered specific intelligence outputs, such as detailed reports and investigations. This service also included heightened monitoring during major events to ensure robust security coverage.
Enhanced decision-making and security
This tailored approach empowered the organisation to make informed security decisions, enhancing confidence and providing a competitive edge. The advance notification of potential threats enabled proactive mitigation of disruptions, protection of staff and customers, and minimisation of reputational impact. Securitas facilitated effective incident and crisis management, supporting swift response and recovery efforts.
Furthermore, an improved understanding of risks allowed the organisation to manage priorities effectively, integrating intelligence expertise with Securitas' protective services. This intelligence-led security service reduced business interruptions, allowing the client to concentrate on core operations with added peace of mind.
The multi-national Retail and Consumer organisation was concerned about their lack of awareness regarding potential threats.
Securitas tailored solution significantly enhanced their confidence and decision-making capabilities, providing them with a competitive advantage and assurance in critical business decisions.
The challenge
The multi-national Retail and Consumer organisation, with stores in major cities worldwide, including a diverse tenant and occupant environment, was concerned about their lack of awareness regarding potential threats to their people, properties, third parties and brand reputation. They had limited interaction with authorities, and the information they received was often outdated, irrelevant or lacking in analysis needed to guide security decisions effectively.
The complex nature of their locations further complicated matters. Limited engagement with authorities meant they may have missed out on crucial information about emerging threats.
As a result, decision-makers may have struggled to respond effectively to security challenges, potentially leading to disruptions in operations, safety incidents and other negative impacts. It was vital for thier client to address these challenges promptly and proactively to protect their people, assets and reputation.
The solution
In response to the challenge, Securitas implemented a tailored intelligence service for thier client, leveraging advanced technology and expert insights. This service included:
- Real-time monitoring of threats and incidents, operating 24/7 throughout the year.
- Instant alerting systems to promptly notify responders and decision-makers of early warning indicators and any unfolding incidents.
- Regular Daily Updates to provide ongoing assurance and maintain situational awareness.
- Monthly Intelligence Summaries (INTSUMs) offering management a strategic overview of incidents, threats and risks, coupled with in-depth analysis of the security landscape.
Additionally, Securitas offered a Request For Intelligence (RFI) service, delivering specific intelligence outputs such as reports and investigations, along with intensified monitoring during major events to ensure comprehensive security coverage.
The result
This tailored solution has significantly enhanced thier client's confidence and decision-making capabilities, providing them with a competitive advantage and assurance in critical business decisions, while maximising their security and resilience.
Through Securitas Risk Intelligence Services, they received advance notification of potential threats, allowing them to proactively mitigate disruptions, safeguard staff and customers, and minimise reputational impact. In the event of an incident, Securitas facilitated effective incident and crisis management, enabling swift response and recovery.
Moreover, understanding of their threats supported comprehensive security risk management, empowering them to address priority risks effectively.
By integrating cutting-edge technology and intelligence expertise with Securitas’ six protective services, Securitas delivered an industry-leading intelligence-led security service. With improved security and reduced business interruptions, thier client could focus on core operations, enjoying added value and peace of mind.
