Warning Devices

Allegion US, a foremost provider of security solutions, technology and services, has introduced the Outdoor Defense (OUT) option for 98/99 exit devices, the first Von Duprin product designed to protect device functionality in outdoor conditions, providing the reliability, quality and function expected from Von Duprin. Authority comments "As the demand for reliable security solutions in outdoor environments continues to grow, we're excited to introduce the Outdoor Defense option for Von Duprin exit devices,” said Marli Williams, general manager, Exits & Door Controls at Allegion. “This innovation not only enhances the durability and performance of our 98/99 Series but also offers additional protection for critical components against weather conditions.” “Our commitment is to provide our customers with peace of mind, knowing that their panic hardware is built to help withstand the elements." The Outdoor Defense option The Outdoor Defense option is designed to safeguard against moisture, temperature variations and corrosion in exterior applications The Outdoor Defense option is designed to safeguard against moisture, temperature variations and corrosion in exterior applications. Available for the popular 98/99 Series rim and surface vertical rod exit devices, this option is engineered to protect device functionality. The Outdoor Defense option is also available for mechanical devices as well as popular electronic components, such as switches, latch retraction, delayed/controlled egress, alarm kits and more. Outdoor Defense products are designed to perform in outdoor conditions within the parameters of the products testing conditions such as courtyards, perimeter security, rooftops and patios. Electrical options available Several popular electrical options are available with the Outdoor Defense option. Latch retraction (QEL), alarmed exits (ALK), delayed/controlled egress (CX) and monitoring (RX and LX), are all available options. "With the introduction of the Outdoor Defense option, we are setting a new standard in exterior security solutions. This offering reflects our dedication to engineering excellence and customer satisfaction, providing robust protection for both mechanical and electronic components,” said Williams.  “Whether it's for courtyards, rooftops or perimeter security, Von Duprin's Outdoor Defense helps ensure safety without compromise in outdoor environments.”

The new, ultra-compact RSL 200 from Leuze is the smallest safety laser scanner on the market. It safeguards machines, automated guided vehicles and robots. Thanks to its minimal dimensions, it is very easy to integrate even where space is limited. With the RSL 200, Leuze is launching the smallest safety laser scanner on the market. The Sensor People are thus setting new standards in the miniaturisation and integration of safety laser scanners. Small, smaller, RSL 200 Thanks to its small dimensions the RSL 200 safety laser scanner is very easy to integrate, even where space is limitedThe exceptionally compact size and innovative connection technology allow unprecedented possibilities for sensor integration. The powerful device reliably safeguards machines, systems, automated guided vehicles and autonomous mobile robots. Thanks to its small dimensions the RSL 200 safety laser scanner is very easy to integrate, even where space is limited. The safety laser scanner adds an ultra compact variant to the Leuze portfolio. The RSL 200 offers an operating range of three meters and a 275- degree scanning angle. For a greater operating range of up to 8.25 meters, system operators can rely on the RSL 400. Flexible stationary use With its configurable protective fields, the RSL 200 is ideal for area guarding and for applications with protective field switchover. In this way, the safety laser scanner detects anyone entering or staying in a machine or system’s monitored area. Thanks to its large scanning angle, it also safeguards two sides of a machine around a corner with just one device. The configurable protective fields allow the monitoring area to be conveniently adapted to the machine’s contours. In addition to the compact design, the laser scanner’s rotating M12 connection also helps make integration easier, as this standardised connection allows extremely flexible cable routing. This also reduces the space required and makes commissioning easier. Space-saving solution for mobile use The RSL 200’s minimal dimensions also make it the right choice for automated guided vehicles and autonomous mobile robots. The configurable and switchable protective and warning fields of the RSL 200 enable flexible protection. They allow the monitored areas to be optimally adapted to curved paths, different speeds and various load conditions. Omnidirectional vehicles can be safeguarded in all directions with the laser scanner: Only two diagonally mounted devices are required thanks to the 275-degree scanning angle. 32 switchable sets of protective and warning fields enable its speed and direction of travel to be continuously adjusted. Another advantage for mobile use: The RSL 200 is insensitive to shocks and vibrations. Quick to commission and replace The RSL 200 also contains a removable configuration memory The mounting bracket was specially developed for the RSL 200 to help speed up integration and commissioning. It allows the safety laser scanner to be easily aligned horizontally and vertically. This makes it particularly easy to set the scan level. The mounting bracket’s design is optimised for minimum space requirements. If servicing is required, the laser scanner can be replaced quickly and easily with just four screws. No realignment is required thanks to the innovative mounting bracket. The RSL 200 also contains a removable configuration memory. This makes it easy to transfer the configuration to the new device. App for convenient remote access Practical: System operators can use the RSL 200 app to access status information and diagnostic data. All important information can be captured remotely via Bluetooth. This is particularly helpful if the RSL 200 is installed in system areas that are difficult to see or if access to the device is restricted. The machine can continue to work without disruption because you do not need to enter the protective field to read out the information. All messages are displayed in plain text in the app. Users can also send these directly to Leuze Service if required. Other interfaces such as USB and additionally Ethernet TCP / IP (for device variants RSL 230 and higher) offer additional configuration and diagnostics options.

Emergency24, a pioneer in third-party central station alarm monitoring, is proud to announce a groundbreaking partnership with Intrado Life & Safety, Inc. (Intrado), a global pioneer in emergency communications. Emergency24 now integrates with Intrado’s Emergency Data Broker alarm solution, digitally connecting alarm events directly to more than 600 911 centers across the United States. Strategic collaboration This strategic collaboration marks a significant leap forward in emergency response efficiency This strategic collaboration marks a significant leap forward in emergency response efficiency. By leveraging Intrado’s Emergency Data Broker platform, Emergency24 can now transmit alarm data to public safety answering points (PSAPs) in as little as 15 to 30 seconds - a dramatic improvement over the industry’s average 2.5-minute dispatch time via traditional phone calls. This digital dispatch process not only expedites emergency response but also reduces the potential for errors caused by miscommunication during voice calls. Words from Emergency24 Vice President “Emergency24 has always led the way in dispatch response times, and our partnership with Intrado takes that commitment to the next level,” said Steve Mayer, Vice President at Emergency24. “This is a win for subscribers, alarm companies, 911 centers, and first responders. The faster we can verify and transmit critical alarm data, the faster first responders can act-and that’s better for everyone involved.” Rollout in Seminole County, Florida Emergency24 will continue to expand digital dispatch coverage throughout 2025 The rollout began in Seminole County, Florida, and is expanding this month to Waukesha County, Wisconsin, and the Cook County Sheriff's jurisdiction in Illinois. Emergency24 will continue to expand digital dispatch coverage throughout 2025, bringing the benefits of Intrado’s EDB solution to additional jurisdictions nationwide. Investment in advanced digital dispatch strategies This partnership underscores Emergency24’s ongoing investment in advanced digital dispatch strategies, further enhancing its reputation as an industry innovator. The integration with Intrado’s EDB platform builds on Emergency24’s tradition of technological leadership and positions the company- and its alarm dealer partners- at the forefront of next-generation emergency response.

AURA, a life-saving technology platform making emergency response services more accessible and affordable, has raised a €13.5 million Series B funding round co-led by the Cathay AfricInvest Innovation Fund (CAIF) and Partech. This latest round, which brings AURA’s total funding to €21 million, will fund the company’s expansion into the United States and the development of a global “clearing house” to dispatch emergency response without borders.  Emergency response services AURA has been democratising access to emergency response services worldwide AURA was founded in 2017 by Warren Myers, Ryan Green, and Adam Pantanowitz in South Africa. Since then, AURA has been democratising access to emergency response services worldwide through its smart auto-dispatch and routeing platform. The technology enables people in emergencies to connect instantly with the nearest vetted private security and medical responders, making lifesaving help available anywhere, anytime. Security response solutions AURA’s expansion to the United States is poised to transform the security response industry by providing fast, reliable, and cost-effective on-demand security response solutions. AURA leverages cutting-edge technology to aggregate existing security fleets and enable rapid response times, greater operational efficiency and transparency, while addressing the increasing demand for private security as a vital alternative to under-resourced police forces. Security response model AURA leverages cutting-edge technology to aggregate living safety fleets and enable rapid response times “This funding marks a pivotal moment for AURA,” says Warren Myers, Founder and CEO of AURA. “Having built a profitable and trusted presence in the UK and Africa, we're now ready to take personal safety global. Our mission is to make access to life-saving services seamless, borderless, and available through a single API — empowering individuals and the platforms that serve them." "We have also kicked off our on-demand private security response model in the United States. Our goals are to make alarm verification faster, homes and businesses safer, and to help law enforcement focus on higher-priority incidents. I'm incredibly grateful to our partners and customers for their ongoing trust — and most importantly, to my exceptional team. Their dedication to our vision of a world where everyone feels safe is the true driving force behind everything we do.” AURA's remarkable story   “Having been involved in AURA's remarkable story for the past two years, strengthening our partnership via this follow-on investment came as a natural decision to us,” comments Patricia Rinke, Investment Director at CAIF. “We trust the team’s powerful vision and extraordinary execution capabilities as it scales its life-saving technology to the U.S. market and across the world. We are equally thrilled to welcome Partech as partners in our joint mission to make emergency response universally accessible.” Emergency response and security industry AURA’s mission aligns with the United Nations SDGs related to health and safety "AURA has been one of the most innovative players globally in the emergency response and security industry,” says Matthieu Marchand, Principal at Partech. “We are very excited to see such innovation built in South Africa and now successfully winning across the world. It's only the beginning." AURA’s personal safety solution AURA’s mission aligns with the United Nations Sustainable Development Goals (SDGs) related to health and safety. AURA’s work contributes to developing safer communities (SDG 11) and improved health outcomes (SDG 3) by improving emergency response access. Since its foundation in 2017, AURA has saved over 7,500 lives via its medical and security services. 1.2 million people currently have access to AURA’s personal safety solution and 200,000 properties are secured via its fixed location services.

Westminster Security Group is pleased to announce the acquisition of Afrisist. Afrisist is a globally renowned provider of innovative security and risk management solutions in Africa. This strategic acquisition positions Westminster Security to enhance its global service offerings and expand its market presence, delivering exceptional service to clients travelling around the globe. Personal protection services Afrisist operates a state-of-the-art Control Room in Cape Town with over 200 nationwide response Based in South Africa, Afrisist operates a state-of-the-art Control Room in Cape Town with over 200 nationwide response teams offering core services, including stolen vehicle tracking and recovery, armed guards and vehicle escorts, alarm monitoring, and custom bureau services. As part of the Westminster Security Group, Afrisist will provide personal protection services throughout the continent and enhance its global operational capabilities. Advanced security solutions As the threat and risk landscape evolves, both companies recognise the need for collaboration and advanced security solutions that address increasingly complex challenges. The combination of Westminster Security's reach and established reputation plus Afrisist's 24/7 Global Security Operations Centre (GSOC) and sector expertise will create a comprehensive suite of services designed to meet the diverse needs of security astute international businesses and individuals alike. Afrisist's innovative technologies Combination of Westminster Security's reach and established reputation plus Afrisist's 24/7 GSOC "We are thrilled to welcome Afrisist into the Westminster Security family," said John Moore, CEO of Westminster Security Group, adding "This acquisition represents a significant step in our commitment to delivering world-class security solutions that keep our clients safe, globally." He adds, "By integrating Afrisist's innovative technologies and leveraging their vast 40 years' experience, we will enhance our group service offerings and provide our customers with greater peace of mind." Westminster Security's robust infrastructure Afrisist, known for its pioneering approaches to security and accountability, will continue operating under its brand while benefiting from Westminster Security's robust infrastructure and resources in expanding internationally. This seamless integration aims to ensure continuity of service for Afrisist's existing customers while expanding the reach and capabilities for both companies. Partnership with Westminster Security Seamless integration aims to ensure continuity of service for Afrisist's existing customers "This partnership with Westminster Security marks a significant milestone in our company's journey," stated Martin van Rooyen, MD of Afrisist. He adds, "This strategic partnership results from careful consideration and due diligence, and we are extremely proud of the outcome. It aligns perfectly with our vision to expand our global footprint and solidify our position as a pioneering player in the industry." Westminster's expertise and resources Martin van Rooyen continues: "This investment is a testament to the hard work and dedication of the entire Afrisist team, and we are excited to embark on this new chapter in our company's history." He concludes, "This is truly an exciting development for Afrisist. We are confident that with Westminster's expertise and resources, we will accelerate our growth plans, enhance our service offerings, and further strengthen our relationships with clients and partners. We look forward to working closely with Westminster Security to drive growth, innovation, and success for our companies."

Wavelynx, a pioneer in secure and interoperable access control solutions, announced the launch of the APEX Module - a solution designed to transform how manufacturers integrate access control technology into their products.  Pre-FCC certified and mobile wallet-ready, the APEX Module empowers OEMs and device manufacturers to deliver smarter, more secure solutions without lengthy R&D cycles. Wavelynx’s reader technology APEX Module brings Wavelynx’s pioneering reader technology closer to device makers in a secure The APEX Module brings Wavelynx’s pioneering reader technology closer to device makers in a secure, easy-to-integrate form factor. It enables OEMs and hardware manufacturers to embed powerful RFID technology into a wide range of systems - including intercoms, elevators, turnstiles, smart locks, alarm panels, and biometric readers—reducing R&D costs, speeding development, and accelerating time to market for new product offerings. Next generation of smart access "The APEX Module isn't just a technology add-on—it's a growth catalyst that empowers our partners to enhance product capabilities, fast-track go-to-market efforts, and tap into new, high-value market opportunities," said Robert Lydic, President.  “As building security moves toward integrated, mobile-first experiences, the APEX Module serves as the foundation for the next generation of smart access. Wavelynx’s commitment to interoperability ensures shared innovation and growth across our entire partner ecosystem.” One module. Modern credential tech. Unlimited possibilities The module helps OEMs transition from legacy Prox technology to a secure, future-ready solution Designed for flexibility, the APEX Module is compatible with legacy proximity cards, smart cards, and mobile credentials (NFC and Bluetooth). The module helps OEMs transition from legacy Prox technology to a secure, future-ready solution. The Module also features advanced encryption for secure communication and credential verification, all in a compact design. Advantages for manufacturers The APEX Module delivers significant advantages for manufacturers looking to accelerate growth by expanding into new segments or enhancing existing product lines: Accelerated R&D and Market Entry: The APEX Module eliminates the need to design separate devices for different frequency standards. By reducing development time and engineering effort, OEMs can focus on core strengths, expand their RFID offerings, and enter new markets faster. Ecosystem Expansion—Fast: Gain instant compatibility with mobile wallets (including Apple Wallet, Google Wallet, and Samsung Wallet), secure card formats, and legacy Prox credentials. Seamless integration and over-the-air updates ensure products evolve with industry standards. Access to the LEAF Community: Implementing the Module, a LEAF Community device, enables one LEAF Universal credential to work across other LEAF Community devices, opening access to a growing ecosystem of partners and unlocking new revenue opportunities with LEAF-compatible solutions. Mobile-ready access control "The APEX Module delivers our trusted RFID technology directly to OEMs and device manufacturers,” said Melissa Stenger, Chief Strategy Officer at Wavelynx. “It’s purpose-built for customers seeking a competitive edge through seamless integration of standards-based, mobile-ready access control—without the burden of traditional R&D investment."

Artificial Intelligence isn’t just a buzzword anymore. It has become part of our lives, and its uses and applications are growing every other day. Even the public sector, which usually is a late adopter of new technologies, has come onboard this new train. Law enforcement, in particular, has seen the advantages different AI technologies can offer to their work and has started to integrate them into their workflow and daily routines. But there is much more to come. Task automation: AI as a workhorse Due to the increasing importance of media files in police investigations, current police cases have an increasing amount of digital files to be analysed. Videos from mobile phones, computer files, sound recordings, voice messages from chat applications…the list is almost endless. But, in contrast to other types of digital files, like documents or PDFs, it is not possible to search directly a certain information in a video. It has to be watched by someone. And that takes an inordinate amount of time for a human being, as there can be hundreds of videos in a case. This is one of the areas where artificial intelligence shines. Modern analytics systems are able to find almost any kind of information in media files due to the improvement of artificial vision, object recognition and face biometrics. It is simply a matter of feeding the hundreds or thousands of media files to a AI analyser, which will work through them and find specific sounds, words, faces, cars, etc. Case of law enforcement On top of that, an analyser does not tire after long work hours and does not make errors What is more, unlike human officers, these systems can work 24/7 which speeds up investigations considerably, as more evidence is found in less time. On top of that, an analyser does not tire after long work hours and does not make errors. This is why police work can be helped greatly by AI Analytics, as it frees police officers to do high value work, instead of endlessly watching videos on a computer of listening to audio recordings, in search of evidence. As soon as the system finds what the officer has specified (a face, name, number plate, object, etc.) it sends an alarm to the officers’ phone, so he or she can take a look and decide what to do with that information. Despite AI being touted as a danger to many workplaces, in the case of law enforcement, it is a valuable tool to help police do more, with more accuracy, and in less time, freeing officers from the repetitive and boring work of checking mountains of evidence in search of clues. The AI Analyser landscape The field of AI analytics is expanding constantly and new types of analysis are being discovered that may be helpful to police or intelligence. The most used analysers today are probably Automatic Licence Plate Recognition (ALPR), object and face recognition. But OCR is equally useful not just for reading documents, but also signs and logos that may appear in pictures or videos, to help identify a location. And for audio (as in interception or surveillance recordings) there is speech-to-text (S2T), translation, Speaker ID, audio fingerprinting (AFP) and natural language processing (NLP) which is able to extract sentiment from what is said. All of these have their application in daily police work and can save time in investigations or make them possible in the first place. But looming on the horizon are new possibilities, which we will discuss later and that are even more powerful. So the field of AI Analytics is, by no means, a closed one. Generative AI in law enforcement LLMs will be an important part in all those tasks related to investigate large sets of documents For the past year, the term “Generative AI” has become part of our general vocabulary, although most of the time we just say ChatGTP, Copilot o similar. The large language models (LLM) use Deep Learning and different AI strategies to, amongst other things, analyse and summarise vast amounts of information, in order to generate a short report with the highlights. This can be of use for Law Enforcement in all those cases that have great amounts of documents that may contain evidence. Again, this is a case like the above, where AI helps speed up operations by doing the grunt work much quicker than any person could.  The difference is in the Deep Learning part. The model can be tuned to specific needs (like financial crimes, for example) and will get better over time when dealing with specific sets of documents. Thus, LLMs will be an important part in all those tasks related to investigate large sets of documents during a case. What the future holds As with all technology, it is virtually impossible to predict what the future will hold. Because any breakthrough can upend complete sectors, as demonstrated by ChatGPT not that long ago. However, there are several promising AI technologies in the pipeline, some of which are already being tested and perfect around the world: Behaviour analysis: as facial recognition systems get better and better, they are not only able to recognise faces, but also facial expressions. This means that AI systems could be assisting during interrogations, to evaluate the truthfulness of what is being said. Combined with the analysis of small voice inflections, they can be a non-invasive “lie detector”. Robotics: already in use by many police forces around the world, robots are going to be ever so important. Particularly the autonomous kind, which is able to do missions on its own, without a human behind the controls. This, combined with swarm technology, could be an incredible help in disaster areas, where time is of the essence in locating victims. Predictive policing: thanks to pattern analysis, predictive policing, which has been to the test several times already, will be an important part of police work, to figure out where to send units or concentrate surveillance efforts. In short, AI has much more to offer, and we are going to see and incredible evolution of this technology applied to law enforcement, over the next years.

Retailers now often find themself in a precarious situation. Profit margins are being squeezed by widespread shoplifting: The Council on Criminal Justice reports that between the first half of 2023 and the first half of 2024, shoplifting reports increased by 24%. Meanwhile, the strategies used by shops to deal with this situation are alienating consumers and affecting total sales. Andy Jassy, the CEO of Amazon, stated during an earnings call that customers are now purchasing more pharmaceuticals from Amazon in response to other retailers locking their cabinets. Media reports This crisis impacts not only the large chains—more than 7,100 retail stores were closed in the U.S. in 2024, a 69% increase from the previous year—but also small, local businesses, whose profit margins are even narrower.  Media reports out of Los Angeles show that small businesses in regions with greater shoplifting rates are more likely to close, and small business owners' job satisfaction and general well-being are negatively impacted by the fear of crime. How to safeguard staff and inventory Unchecked retail theft demoralises staff and makes the store less attractive to customers This is obviously not a sustainable situation. In addition to lowering revenue, unchecked retail theft demoralises staff and makes the store less attractive to customers.  Unfortunately, making customers wait in line to enter a store or locking up toothpaste and deodorant only makes the customer relationship worse. Retailers need to figure out how to safeguard staff and inventory without alienating their customer base—and they need to figure it out fast. Advanced video security A new tool has come to the forefront of this fight: advanced video security. Of course, video surveillance has been used in stores for many years. However, the technology currently being used to reduce retail theft is very different from the outdated analog video systems of the past. With features like cloud-based flexibility and AI-enhanced analytics, this new generation of video surveillance systems has all the advantages of modern technological advancements, while also providing businesses with a competitive edge in the fight against retail theft. Security's new AI video standard Workers are constantly rushing from aisle to aisle in an effort to satisfy eager consumers Although the typical chain pharmacy may appear straightforward to the customer, retailers are aware of how intricate these spaces are. Hundreds or even thousands of shoppers may come and go on any given day, with a larger volume during busy seasons like holidays or special promotional events.  It's common for shoppers to pick up merchandise and put it down in another part of the store, often far away from its original location. Meanwhile, workers are constantly rushing from aisle to aisle in an effort to satisfy eager consumers, particularly during these busy seasons. How much can recorded videos reveal in a busy Using traditional CCTV, managers and security teams can monitor some of this activity, but their viewpoint of events will always be incomplete.  There is a limit to how much recorded videos can reveal in busy, fast-paced customer situations, and even the largest chain stores lack the staff and resources to continuously sort and evaluate all of the data they collect. When more customers are in the store for a special event, there’s also naturally a higher risk of theft. New generation of video security Using machine learning algorithms trained on large amounts of retail-specific data The new generation of video security aims to provide retailers with comprehensive intelligence that covers all aspects of their operations.  Using machine learning algorithms trained on large amounts of retail-specific data, they are focused on predictive actions and can recognise problematic behaviour in real time from raw video footage. AI-powered surveillance For example, if someone entered a store with empty bags but bypassed the cashier and started heading to the exit with a full bag, AI could predict a potential theft before it happens. Instead of just recording the theft, security action could be triggered in the moment. AI-powered surveillance is like an all-seeing security officer, quickly analysing the thousands of variables at play and spotting the warning signs of a possible crime before it happens. This is especially crucial during the holidays and busy shopping periods. Security personnel required to monitor cameras Imagine a chain store with 500 locations and 32 cameras each: that’s 1,600 cameras Cameras with AI can also alert human security personnel of events that would have otherwise been missed. Imagine a chain store with 500 locations and 32 cameras each: that’s 1,600 cameras. Now just imagine the number of security personnel required to monitor all of those cameras – when it comes down to it, traditional security is a numbers game. AI is the differentiator here that will allow retailers to win this game. VSaaS: A new tool to Deter Theft The emergence of Video Surveillance as a Service (VSaaS), a surprisingly under-discussed aspect of the broader SaaS revolution, is an important part of video security’s evolution. VSaaS solutions are especially helpful for chains that require a high level of centralisation and coordination across hundreds or even thousands of locations. In addition to offering action alerts at the shop level, VSaaS offers comprehensive security systems accessible from any location. This gives corporate headquarters access to complete, aggregated insights on all aspects of business operations. Identify the best ways to deploy staff Retail operators are constantly in a state of triage, rushing to identify the best ways to deploy staff This is significant in part because of the importance that social engineering and store layout have in preventing theft. Stores are frequently more busy during specific hours than others, and consumers may congregate in particular areas of the store while others are comparatively empty.  Retail operators are constantly in a state of triage, rushing to identify the best ways to deploy staff and organise inventory while accounting for all of these variables. Cloud-based VSaaS solutions Cloud-based VSaaS solutions help streamline this process by eliminating uncertainty, highlighting blind spots and bottlenecks, and informing retailers of what truly works.  Another regrettable reality is that employees frequently steal from businesses they work at.  Here, too, VSaaS solutions—when combined with sophisticated, integrated access controls—are essential. AI analytics technology Implementation and deployment of VSaaS is also easier and less costly than CCTV Implementation and deployment of VSaaS is also easier and less costly than CCTV. When new AI analytic updates become available, the client software and hardware don’t need to be upgraded, and the onsite technology and cameras also don’t need to be replaced. The AI analytics technology is upgraded in the cloud, enabling faster deployment and implementation of new technology. New VSaaS solutions Theft will always occur at some level; it's just a part of doing business. However, the growth in shoplifting that retailers have experienced in recent years is unacceptable, and if these figures keep rising, the consequences will be disastrous. In a time of dire need for retail, new VSaaS solutions have come to the forefront and are already turning the tide.

From where I sit in talking to security pioneers every day, the traditional Global Security Operations Centre (GSOC) stands at a critical inflection point. Security teams are up against challenges in staffing, operational efficiency, and more threat complexity, which means “thinking outside the box” is becoming critical. The use of artificial intelligence (AI) is emerging as more than a buzzword in these situations; it’s becoming a game-changing force multiplier in security operations. Reaching a breaking point Today's GSOCs face a perfect storm of operational challenges. Security operators, typically earning between $20-40 per hour, require extensive training periods lasting weeks or months as a result of the numerous applications they’re tasked with using. Yet the industry grapples with insane turnover rates of 100-% to 300% annually, creating a costly cycle of continuous recruitment and training. Meanwhile, operators are drowning in video feeds and alarms, leading to fatigue, missed incidents, and delayed response times. Practical applications for AI The reality of many GSOCs, however, is a disjointed mess of multiple applications The GSOC is the centre of an organization’s security and in a perfect world, all of the data related to safety across multiple facilities flows through there, giving operators a clear picture of what’s going on at any given time. The reality of many GSOCs, however, is a disjointed mess of multiple applications. Think about all the platforms needed to respond to a single incident – access control alarm, video to verify, standard operating procedures (SOPs) stored on a shared drive, radios to get a hold of a guard to dispatch, finding a list of emergency numbers and corresponding it to where the incident is happening, and manually logging the results. Steps into a single platform Not only is there a case for unifying all of these steps into a single platform that pulls in data from various sources, but layering response with AI-enabled technology to achieve the following: Real-time video analysis and threat detection. AI-enabled systems are revolutionising surveillance operations by simultaneously monitoring multiple video feeds, detecting and classifying objects, people, and behaviours in real-time. The technology excels at identifying suspicious activities such as loitering, abandoned objects, or unauthorised access attempts, automatically alerting operators to potential threats – or even identifying false alarms that can take human operators away from the work they’re doing – all while maintaining vigilance across numerous camera feeds. Intelligent alarm management. One of AI's most immediate impacts is in addressing the chronic problem of false alarms. By analysing multiple data points simultaneously, AI technology can intelligently filter and verify alerts, dramatically reducing false positives that traditionally consume valuable operator time. An AI GSOC operator, for example, can assess an incoming alarm and either identify it as a real threat (then escalate to its human supervisors) or use SOPs to determine that the alarm is false, providing feedback and reasoning that’s collected and assessed. This intelligent triage ensures security teams focus on genuine threats rather than chasing false alarms, significantly improving response efficiency. Automated incident response. When security incidents occur, AI systems can instantly gather relevant data from multiple sources – including video feeds, access control logs, and sensor data – to generate preliminary incident reports and initiate appropriate response protocols. This automation ensures consistent application of security procedures while maintaining detailed documentation for compliance and analysis purposes. Predictive analytics and pattern recognition. By analysing historical data, AI systems can identify patterns that might indicate emerging security risks before they materialise. This includes detecting unusual access patterns, anomalies in foot traffic, or behavioural patterns that suggest potential future security threats, enabling proactive rather than reactive security measures. The benefits to the business While AI can be used in so many ways to reduce false alarms, create more efficiencies, and help GSOC operators elevate their roles to be more strategic, there is still a stigma associated with its use. However, a lot of the conversations around this kind of investment can be elevated to reflect positively on the business, which can help achieve more buy-in from leadership. Here are some of the ways: Operational improvements: Dramatic reduction in false alarm rates through intelligent verification systems that analyse multiple data points simultaneously Response times cut significantly through automated triage and threat assessment protocols Standardised and consistent application of security protocols across all shifts and incidents More efficient resource allocation through AI-driven staffing recommendations based on historical patterns Expanded security coverage without proportional staffing increases, enabling monitoring of multiple locations simultaneously Enhanced incident documentation through automated report generation and data collection Improved situational awareness through real-time correlation of multiple data sources Reduced training time for new operators through AI-assisted guidance systems Better compliance management through automated protocol enforcement and documentation Business impact: Significant cost savings through reduced false alarm response and more efficient staffing Decreased liability exposure through comprehensive incident documentation and consistent protocol application Enhanced regulatory compliance through automated record-keeping and standardised procedures Improved risk management through predictive analytics and early warning capabilities Better return on investment for security technology through integrated AI-driven optimization Increased scalability of security operations without proportional cost increases More robust business continuity through improved threat detection and response Enhanced protection of critical assets through constant AI monitoring Personnel impact: Reduced operator burnout through automation of routine and repetitive tasks Enhanced job satisfaction as operators focus on strategic decision-making rather than routine monitoring Improved work-life balance through more efficient resource allocation New career development opportunities in AI-enabled security operations Better retention rates through reduced stress and increased job engagement Enhanced skill development as operators learn to work with advanced technology Improved team collaboration through AI-assisted information sharing More effective decision-making support through AI-driven insights Greater operator confidence through AI-backed verification of security events AI and the road ahead Integration of AI into the GSOC is about more than simply technological advancement While security historically hasn’t changed as quickly as its cyber counterparts, its evolution is imminent. Integration of AI into the GSOC is about more than simply technological advancement; it’s a seismic shift in how organisations approach security operations. The future of this is in the partnership between human expertise and AI capabilities, where technology handles routine monitoring and initial threat assessment, allowing security personnel to focus on complex decision-making and strategic security initiatives. Transformation of security operations For security pioneers looking to implement AI in their GSOCs, success lies in thoughtful integration that considers both technical requirements and human factors. By carefully balancing automation with human oversight, organisations can create more effective, efficient, and responsive security operations that deliver tangible value to the enterprise. The transformation of security operations through AI isn't just about doing more with less – it's about doing better with what we have. As threats become more sophisticated and security demands continue to grow, AI-enabled GSOCs will be better positioned to meet these challenges while delivering enhanced protection for people, assets, and operations.

Anyone who has been in a proverbial cave for the last couple of years faced a language barrier at this year’s ISC West 2025 trade show. The industry’s latest wave of innovation has brought with it a new bounty of jargon and buzzwords, some of which I heard at ISC West for the first time. As a public service, we are happy to provide the following partial glossary to promote better understanding of the newer terms. (Some are new to the security industry but have been around in the IT world for years.) Obviously, if we can’t understand the meaning of the industry’s lexicon (and agree on the meaning of terms!), we will struggle to embrace the full benefits of the latest industry innovation. Not to mention, we will struggle to communicate. Generative AI Generative AI can identify an object in an image based on its understanding of previous objects This was perhaps the most common new(ish) term I heard bouncing around at ISC West. While the term artificial intelligence (AI) now rolls off everyone’s tongue, the generative “version” of the term is catching up. Generative AI uses what it has learned to create something new. The name comes from the core function of this type of artificial intelligence: it can generate (or create) new content. It doesn’t just copy and paste; it understands the underlying patterns and creates something original based on that understanding. In the case of video, for example, generative AI can identify an object in an image based on its understanding of previous objects it has seen. Video and security Generative AI can tell you something digitally about what is happening in an environment. There is no longer a need to write “rules;” the system can take in data, contextualise it, and understand it, even if it does not exactly match something it has seen before. In the case of video and security, generative AI offers more flexibility and better understanding. From 2014 to 2024, the emphasis was on detecting and classifying things; today AI is expanding to allow new ways to handle data, not so prescriptive and no more rules engines. Agentic AI Agentic AI refers to artificial intelligence systems that can operate autonomously to achieve specific goals Agentic AI refers to artificial intelligence systems that can operate autonomously to achieve specific goals, with minimal to no direct human intervention. In addition to the capabilities of generative AI, agentic AI can take action based on what it detects and understands. Use of agentic AI typically revolves around an if/then scenario. That is, if action A occurs, then the system should proceed with action B. For example, if an AI system “sees” a fire, then it will shut down that part of the building automatically without a human having to initiate the shutdown. There is a lot of discussion in the industry about the need to keep humans involved in the decision-making loop, so the use of truly autonomous systems will likely be limited in the foreseeable future. However, the ability of agentic AI to act on critical information in a timely manner, in effect to serve as an “agent” in place of a human decision-maker, will find its place in physical security as we move forward. Inference Inference is another common term related to AI. It refers to the process by which an AI model uses the knowledge it gained during its training phase to make predictions, classifications, or generate outputs on new, unseen data. The direct relationship of this term to physical security and video is obvious. In the simplest terms, an AI system is “trained” by learning patterns, relationships, and features from a large dataset. During inference, the trained model is presented with new questions (data it hasn't seen before), and it applies what it learned during training to provide answers or make decisions. Simply put, inference is what makes AI systems intelligent. Containerisation Dividing a massive security management system into several separate containers enables management of the various parts In IT, containerisation is a form of operating system-level virtualisation that allows you to package an application and all its dependencies (libraries, binaries, configuration files) into a single, portable image called a container. This container can then be run consistently across any infrastructure that supports containerisation, such as a developer's laptop, a testing environment, or a server in the cloud. In the physical security industry, you hear “containerisation” used in the context of separating out the various components of a larger system. Dividing a massive security management system into several independent containers enables the various parts to be managed, updated, and enhanced without impacting the larger whole. Genetec’s SecurityCentre cloud platform Think of it like shipping containers in the real world. Each container holds everything an application needs to run, isolated from other applications and from the underlying system. This ensures that the application will work the same way regardless of the environment it is deployed in.   “It took us five years to containerise Genetec’s SecurityCentre cloud platform, but containerisation now simplifies delivering updates to products whenever we want,” says Andrew Elvish, Genetec’s VP Marketing. Among other benefits, containerisation enables Genetec to provide more frequent updates--every 12 days. Headless appliance Headless appliance is a device that is managed and controlled remotely through a network or web interface A headless appliance is a device that is managed and controlled remotely through a network or web interface. The device is like a “body without a head” in the traditional sense of computer interaction: It performs its intended function, but without any visual output or input device for local interaction. In physical security, such devices are increasingly part of cloud-based systems in which the centralised software manages and operates all the disparate “headless” devices. A headless appliance does not have a Windows management system. “The whole thing is managed through the as-a-service cloud system,” says Elvish. With a headless device, you just plug it into the network, and it is managed by your system. You manage the Linux-based device remotely, so configuring and deploying it is easy. Democratising AI You hear the term democratising AI used by camera manufacturers who are looking to expand AI capabilities throughout their camera lines, including value-priced models. For example, even i-PRO’s value-priced cameras (U series) now have AI – fulfilling their promise to democratise AI. Another approach is to connect non-AI-equipped cameras to the network by way of an AI-equipped camera, a process known as “AI-relay.” For instance, i-PRO can incorporate non-AI cameras into a system by routing/connecting them through an X-series camera to provide AI functionality. Bosch is also embracing AI throughout its video camera line and enabling customers to choose application-specific analytics for each use case, in effect, tailoring each camera to the application, and providing AI to everyone. Context Cloud system also enables users to ask open-ended queries that involve context, in addition to detection Context refers to an AI system that can understand the “why” of a situation. For example, if someone stops in an area and triggers a video “loitering” analytic, the event might trigger an alarm involving an operator. However, if an AI system can provide “context” (e.g., he stopped to tie his shoe), then the event can be easily dismissed by the automated system without involving an operator. Bosch’s IVA-Pro Context product is a service-based model that adds context to edge detection. The cloud system also enables users to ask open-ended questions that involve context in addition to detection. For example, rather than asking "do you see a gas can?" you can ask "do you see any safety hazards in this scene?" The pre-trained model understands most common objects, and understands correlations, such as "a gas can could be a safety hazard.” A scaled-down on-premise version of the IVA Context product will be available in 2026. Bosch showed a prototype at ISC West. Most video data is never viewed by an operator. Context allows a system to look at all the video with "almost human eyes." Cameras are essentially watching themselves, and understanding why something happened and what we can do. All that previously unwatched video is now being watched by the system itself, boosted by the ability to add “context” to the system. Any meaningful information based on context can trigger a response by an operator. Data lake A data lake is a centralised repository that allows one to store vast amounts of structured, semi-structured, and unstructured data in its native format. In the case of the physical security marketplace, a data lake includes data generated by systems outside the physical security infrastructure, from inventory and logistics systems, for example. A data lake is where an enterprise can accumulate all their data, from the weather to Point-of-Sale information to logistics, to whatever they can gather. Putting the data in one place (a “data lake”) enables them to mine that data and parse it in different ways using AI to provide information and insights into their business. Notably, a data lake contains all a company’s data, not just security or video data, which opens up new opportunities to leverage the value of data beyond security and safety applications. Crunching the various information in a data lake, therefore, security technology can be used to maximise business operations.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

AI has the potential to enhance the usability of traditionally complex access control and physical security systems. The application of AI (artificial intelligence) within access control is still relatively new, but rapid advancements in generative AI are already transforming how security systems operate. acre security is driving the deployment of generative AI in access control through its acquisition of REKS earlier this year. REKS is a purpose-built generative AI solution designed specifically for acre’s access control platform. Unlike generic AI tools, REKS understands both system and security-specific terminology, allowing users to ask natural-language questions like, “Show me all access denied events at a specific location,” and receive instant results. AI workflows and AI agents “We're starting to see how AI workflows and AI agents, that leverage language models, can potentially be used in conjunction with access control to create new, automated processes around false alarm reduction, system configuration, report generation, data analysis, threat detection, and in-system customer support,” says Adam Groom, Director of Business Development, AI Development Team, acre security. “We expect AI-driven capabilities to evolve rapidly, but the full range of benefits will depend on continued development and real-world application,” he adds. Integrate AI-driven capabilities acre’s ability to integrate AI-driven capabilities across the company’s product portfolio positions The best way to think of REKS is as an acre access control expert you can talk to, says Groom. “As AI adoption grows in security, REKS will expand its capabilities, making access control more usable and more efficient.” Groom says acre’s ability to integrate AI-driven capabilities across the company’s product portfolio positions the company as a pioneer in next-generation physical security. “These features will add long-term value by enhancing usability and operational insights across various segments,” says Groom. “Work is already under way to incorporate REKS into acre access control, and we’ll evaluate other integration opportunities in the future.” REKS' AI capabilities According to acre, REKS simplifies daily operations, automating routine tasks, and delivering real-time, actionable intelligence. With REKS' AI capabilities, users can interact with the system to retrieve more detailed insights and actionable information from their acre access control system. “This eliminates the need for complex reports, navigating drop-down menus, or manually reviewing logs,” says Groom. “It significantly enhances efficiency and usability for security professionals.” Enhancing productivity and customer satisfaction Key concern is ensuring that system configuration, enactment, and servicing remain within their scope  For integrators, the key concern is ensuring that system configuration, implementation, and servicing remain within their scope of expertise. With REKS, that doesn’t change — but the process becomes significantly faster and more efficient. Instead of manually configuring every panel, input, and output — a traditionally time-consuming task — REKS enables integrators to use natural language commands to streamline setup and adjustments, says Groom. This eliminates tedious steps and dramatically improves operational efficiency, allowing integrators to deploy and fine-tune systems with greater speed and accuracy, ultimately enhancing both productivity and customer satisfaction, he adds. Cloud-enabled ecosystems “We are committed to helping organisations modernise their security infrastructure by transitioning from legacy systems to cloud-enabled ecosystems at their own pace — ensuring minimal disruption while maximising value,” says Groom. “By integrating AI-driven capabilities, we enhance usability and deliver deeper operational insights across all segments.” “Security’s future isn’t about forcing change — it’s about empowering choice,” adds Groom. “Whether staying on-prem, migrating to the cloud, or adopting a hybrid model, we plan to provide a seamless, zero-disruption transition, prioritising interoperability, automation, and security at every stage.” Generic AI tools AI must be purpose-built for security applications because security demands precision, reliability, and context-aware decision-making, which only focused AI offerings like REKS bring to the table, says Groom. In contrast, generic AI tools, like ChatGPT, are designed to perform a wide variety of tasks, like how humans can learn and do many different things. Instead, purpose-built AI is built to do just one specific function. “REKS adds specially designed artificial intelligence to our access control solutions to enhance both intelligence gathering and the user experience,” says Groom. New applications in access control The integration of generative AI into acre's access control platforms and their broader portfolio A new AI development team will lead AI initiatives at acre, driving the integration of generative AI into acre's access control platforms and their broader portfolio.  This team will seek to push boundaries in applying AI to new applications in access control, intrusion detection, and beyond, empowering security professionals to interact with their systems in a smarter, more intuitive way. But don’t worry, AI will not take the human element out of security entirely. AI human capabilities “The reality is that AI will improve upon human capabilities because it is a versatile tool that supports and strengthens security operations, not a replacement for human decision-making,” comments Groom. “It helps operators process large amounts of data quickly and detect patterns that might be missed otherwise.” Rather than removing the human element, AI allows security teams to work more efficiently by automating repetitive tasks and providing actionable data, enabling professionals to focus on critical responsibilities. {##Poll1743085396 - What is the biggest challenge you face with your current access control system?##}

Comelit-PAC has successfully upgraded the access control infrastructure at Blackpool Victoria Hospital, ensuring a seamless and secure environment for staff, patients, and visitors. Blackpool Victoria Hospital is one of the largest and busiest hospitals in the Northwest, providing essential healthcare services to thousands of patients each year. As a pioneering medical facility, ensuring a secure and efficient environment is a top priority. Integrated PAC Access Central Security technology works programme integrated PAC Access Central with multiple PC workstations Designed to provide a robust and scalable security solution, the security technology works programme integrated PAC Access Central with multiple PC workstations for comprehensive global administration across the hospital’s network To safeguard critical areas within the hospital, Comelit-PAC’s advanced 500 series controllers were utilised. This includes the 511, 512 model door controllers linked into the existing 500 Access & Alarm servers on site, offering a mix of ethernet and RS485 connectivity to enhance system flexibility and efficiency. Security and administrative control Martyn McKechnie, Head of Digital Identity at Blackpool Victoria Hospital, commented: "As a busy hospital with multiple departments and critical areas, we required an access control system that could integrate seamlessly while offering high levels of security and administrative control." Martyn McKechnie adds, "PAC Access Central provides the scalability and reliability we need to manage hospital-wide access efficiently. The ability to oversee all access points from multiple PC workstations ensures our Digital Identity and Security teams can respond quickly to any situation." Future-proof access control system Blackpool Victoria Hospital benefits from a resilient and future-proof access control system A key element of the installation is its server-based architecture, providing enhanced security measures and fail-safe redundancy. This ensures Blackpool Victoria Hospital benefits from a resilient and future-proof access control system, capable of meeting the bespoke demands of the healthcare environment. Advanced security infrastructure Jason Sullivan, PAC/GDX Strategic Development Manager at Comelit-PAC, said: "We worked closely with Blackpool Victoria Hospital right from the initial specification stage to deliver a solution to balance security with ease of management." Jason Sullivan adds, "PAC Access Central presents a future-proof system that allows the hospital to maintain strict access control, while adapting to evolving needs. By adopting this advanced security infrastructure, Blackpool Victoria Hospital continues its commitment to maintaining a safe and secure environment, leveraging Comelit-PAC’s expertise in access control technology."

VIVOTEK, the global pioneer security solution provider, has partnered with dechant hoch- und ingenieurbau gmbh, a prestigious, family-owned construction company with over 140 years of industry experience. Renowned for its expertise in exposed concrete construction, dechant has contributed to iconic projects such as the Deutsche Bundestag and the Galileo Control Centre. Seeking to elevate construction site security, dechant turned to VIVOTEK for an integrated security solution, seamlessly facilitated by its subsidiary, Compu-House GmbH. Significant security concerns Challenge  The construction industry is often vulnerable to theft and vandalism, resulting in financial losses and project delays. dechant faced similar challenges at their construction sites, where large areas and valuable materials presented significant security concerns. Monitoring such expansive zones and responding to incidents in real-time posed logistical challenges, especially at night or in remote locations. Solution To address these challenges, VIVOTEK developed an innovative, AI-driven security solution integrated with dechant’s Security SEC-WATCH Tower—a mobile system specifically designed for construction site security. By combining VIVOTEK's technology with the flexibility of the SEC-WATCH Tower, dechant was able to effectively address its unique security needs, setting a new benchmark for construction site protection. Key features of the solution: VIVOTEK 5mp Speed Dome SD9384-EHL: Offering high-resolution imaging and exceptional pan-tilt-zoom capabilities, this speed dome camera ensures comprehensive coverage of large construction sites. VIVOTEK 5mp Bullet IB9387-EHTV-v3: This bullet camera provides superior image quality and low-light performance, making it ideal for monitoring outdoor areas with challenging lighting conditions. VIVOTEK Advanced AI-Powered Video Analytics: By harnessing the power of artificial intelligence, the surveillance station is equipped with advanced video analytics capabilities, including motion detection, intrusion detection, and object tracking. Vision Object Analytics: VIVOTEK's vision object analytics further enhance the station's capabilities by enabling the detection and classification of objects in real-time, facilitating proactive security measures and incident response. Two-Way Communication: The IP Audio Speaker allows remote communication and pre-recorded announcements to deter intruders.  Real-Time Monitoring and Alerts: Integrated with AI-driven analytics, including intrusion detection, line crossing detection, and loitering detection. Additionally, the backend solution provided by VIVOTEK partner artec AG ensures seamless integration and centralised management of video feeds and analytics data. Notifying security personnel Results VIVOTEK's AI-driven security solution, integrated with dechant’s Smart Security SEC-WATCH Tower, demonstrated its effectiveness during a real-world incident. During a real-world incident, VIVOTEK's system detected an unauthorised individual on-site after hours, triggering an alarm and notifying security personnel in real time. Leveraging VIVOTEK’s Smart Tracking and advanced PTZ cameras, the system automatically tracked the individual’s movements, capturing high-quality video evidence. The footage and real-time alerts enabled swift action, ensuring the individual was safely removed from the premises without further disruption. This success of the security solution was highlighted by German BR Frankenschau news on January 10, 2025, showcasing its effectiveness in real-world scenarios. Key benefits Enhanced Security: Real-time monitoring and AI-driven analytics deter theft and vandalism. Cost Efficiency: Reduced financial losses from theft and minimised project delays. Flexibility: Mobile video towers can be relocated as project needs evolve. Reliability: Durable equipment ensures uninterrupted operation in all weather conditions. Peace of Mind: Comprehensive security solutions protect assets, personnel, and progress. Conclusion & customer feedback VIVOTEK’s innovative security solution, integrated with the dechant Security SEC-WATCH Tower, has set a benchmark for construction site security. By combining cutting-edge cameras, AI analytics, and mobile flexibility, dechant has successfully addressed the challenges of site security, ensuring the safety of its projects and assets. This success underscores the value of robust and innovative security solutions in the construction industry. Johann Steuer, Founder of Compu-House GmbH, emphasised: "Empowering construction sites with cutting-edge technology is not just about security; it's about enabling progress and ensuring the safety of those who build our future."

Honeywell has been selected as the building automation provider for LG Energy Solution’s cylindrical EV battery manufacturing facility being built in Queen Creek, near Phoenix, Arizona. Set for completion in 2026, this state-of-the-art project represents a critical milestone in LG Energy Solution’s strategy to lead EV battery innovation in North America, and it also supports Honeywell’s alignment of its portfolio to three compelling megatrends, including automation and the energy transition. New standard for operational efficiency Deployment of Honeywell’s building automation technologies at the Queen Creek facility Global battery demand is projected to quadruple by 2030 according to Bain, and the deployment of Honeywell’s building automation technologies at the Queen Creek facility will help set a new standard for operational efficiency in high-tech manufacturing environments. This 1.3-million-square-foot standalone facility will integrate a suite of Honeywell technologies to help optimise performance, enhance safety and support sustainability outcomes. Future of automation “By developing and delivering solutions that blend cutting-edge technology and energy management, we are driving the future of automation," said Billal Hammoud, president and CEO of Honeywell Building Automation. "Honeywell’s collaboration with LG Energy Solution demonstrates how advanced building automation can help empower companies to achieve operational excellence in their facilities while also accelerating the shift to a more secure energy future.” Honeywell’s innovative solutions Honeywell’s innovative solutions will provide the Queen Creek facility with the following: Unified Systems Integration: Honeywell’s Enterprise Buildings Integrator platform will help enable seamless control of building management and safety systems via integration into Honeywell Forge, which provides advanced monitoring and analytics. Honeywell Forge, an IoT platform, enables condition-based maintenance to improve the resiliency of critical systems around the clock, helping to reduce unplanned reactive work and help lower energy costs. Its machine learning capabilities will continuously study a building's energy consumption patterns, which will enable LG Energy Solution to automatically adjust the facility to optimal energy-saving settings. Comprehensive Fire and Safety Solutions: Honeywell’s VESDA smoke detection and advanced self-testing fire alarm system offers automated and continuous air sampling enabling early warning of an impending fire hazard, often even before heavy smoke or flames are detected. VESDA and the networked fire alarm solution will be integrated into the facility’s building management system to allow coordinated and near-instant responses from the HVAC system if smoke is detected. Mission Critical Control and Advanced Cybersecurity: The QronoX Programmable Logic Controller will enable LG Energy Solution to enhance operational performance and resilience by providing advanced cybersecurity for its facility. The Honeywell technology will also help ensure asset security and compliance while reducing downtime for critical systems. Honeywell’s scalable solutions are designed to support the future expansion of the project as well, reinforcing its role as a key collaborator in this transformative industrial sector.

Founded in 2020 by a team of energy professionals in Milan, Sunprime is a fast-growing independent renewable energy producer that develops sustainable photovoltaic plants across Italy. Their focus is mainly commercial and industrial (C&I) segment, ground-mounted systems on industrial land and industrial electricity storage systems. Challenges With global initiatives toward green sustainability and carbon neutrality, the demand for photovoltaic power generation construction is growing rapidly.  Sunprime's project pipeline currently consists of several projects, many of which are located in very remote and often unattended areas (e.g., Maleo, Lodi Province), making it vulnerable to thieves that steal valuable cables and panels. Securing the vast area of photovoltaic plants requires a comprehensive surveillance system that can monitor the site at all times.  Solution Dahua and Sunprime enabled the project team to come up with an effective design The technical and commercial partnership between Dahua and Sunprime enabled the project team to come up with an effective design, implement cutting-edge technologies and pay great attention to the positioning of the cameras. In order to safeguard one of the client’s solar power plants covering approximately 70,000 m2, more than 1,500 hybrid cameras (thermal cameras + traditional cameras) equipped with AI algorithms were deployed around the area, actively monitoring for potential intrusion 24/7. These state-of-the-art Dahua products can stably operate even under harsh weather conditions, making them ideal for outdoor applications. They are equipped with advanced AI algorithms capable of generating accurate alarms while filtering out false positives, which makes monitoring more efficient and more convenient for the client. Dahua AirShield wireless alarm system In addition, through fibre optics, the video steam from the cameras are sent to the technical rooms in the solar park via Dahua’s industrial switches. The signals are then managed by another row of switches and finally transmitted to high-resolution recorders. The Dahua AirShield wireless alarm system was also installed in each technical room in the park, providing another level of protection for the central equipment. What’s more, all the systems of Sunprime’s solar parks are now centralised through local routers thanks to the Dahua DSS management software installed in the surveillance operations centre. Results Dahua has assisted Sunprime from pre-sale stage to the implementation of the products Sunprime’s solar power plant has witnessed how Dahua’s thermal perimeter protection solution can be utilised to safeguard its property and assets located in remote and secluded areas. In addition to early business communication, Dahua has assisted Sunprime from pre-sale stage to the implementation of the products, with plans and designs based on the actual needs of the customer. The high-quality service offered by Dahua has gained praised from the client. Dahua secured new projects “The implementation of this type of systems was made possible thanks to the support of the Dahua projects department, which assisted us from the pre-sale stage up to the implementation of the products,” says Mr. Michele Vianello, Asset Manager at Sunprime. “I take this opportunity to once again thank them for their support throughout the entire project,” he added. After the successful completion of this project on the first site, Dahua has secured new projects for another 80 sites with approximately 20 thermal imaging cameras for each site, generating a total supply of 1,600 thermal imaging cameras.

ZeroEyes, the creators of the first AI-based gun detection video analytics platform to earn the US Department of Homeland Security SAFETY Act Designation, announced that its proactive gun detection and intelligent situational awareness solution has been deployed at Scott County R-IV School District in Benton, Missouri, to mitigate gun-related violence. The deployment was facilitated by Freedom Security, a local security provider serving the greater Missouri Area. Robust security upgrades Located in a rural community near the borders of Illinois and Kentucky, Scott County R-IV School District consists of a single campus with three interconnected buildings serving students from pre-K through 12th grade.  The district educates approximately 800 students annually and employs around 125 teachers and administrators. ZeroEyes is the newest addition to the district's robust security upgrades, which include window tints, HAVEN locks, integrations with CrisisGo, and more. Digital security cameras ZeroEyes’ AI gun detection and intelligent situational awareness software layer onto existing cameras ZeroEyes’ AI gun detection and intelligent situational awareness software layer onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), the industry’s only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school administration as quickly as 3 to 5 seconds from detection. ZeroEyes safety strategy “ZeroEyes is not intrusive or invasive, and it does more than just detect; it alerts, responds, and continues to do so throughout any situation involving a potential threat,” said Dr. Bradley Kolwyck, Superintendent of Scott County R-IV School District. “This technology is the final piece we needed to ensure every layer of our safety strategy is connected, enabling us to provide the safest environment possible.” ZeroEyes deployment ZeroEyes and the district are hosting a Lunch & Learn session at 11:00 am at the Scott County ZeroEyes and the district are hosting a Lunch & Learn session at 11:00 am at the Scott County R-IV District Office (4035 State Highway 77, Benton, MO).  It will feature demonstrations and discussion sessions, including reflections from school pioneers on the district’s successful ZeroEyes deployment. The event is open to local schools, law enforcement, and media. ZeroEyes’ innovation and protection  “I commend Scott County R-IV School District for taking the initiative to lean into innovation and proactively protect its students from gun-related violence,” said Mike Lahiff, CEO and cofounder of ZeroEyes. “ZeroEyes’ ability to provide first responders and law enforcement with advance warning and situational awareness empowers them to act quickly and save lives.”

Artificial Intelligence Technology Solutions, Inc., a pioneer in AI-driven security and productivity solutions for enterprise clients, along with its subsidiary Robotic Assistance Devices (RAD), announced recent successes in St. Louis, Missouri, where the Downtown St. Louis Community Improvement District (CID) has embraced RAD’s solutions as part of its public safety initiatives. The CID has deployed multiple ROSA™ security devices, showcased RAD’s ROAMEO™ and RADDOG™ LE2 during the NCAA Frozen Four Championship, and is actively developing a citywide program that would introduce hundreds of RADCam™ units across St. Louis. RAD’s added layer of security RAD’s ROAMEO and RADDOG LE2 were actively deployed in St. Louis as part of the city’s public safety From April 10 to 12, RAD’s ROAMEO and RADDOG LE2 were actively deployed in downtown St. Louis as part of the city’s public safety and engagement efforts during the NCAA Frozen Four Championship. These high-visibility units provided an added layer of security, engaged with residents and visitors, and generated strong public interest.  Steve Reinharz, CEO/CTO of AITX and RAD, was interviewed on-site by KSDK, the St. Louis NBC affiliate, where he discussed how RAD’s technologies enhance urban safety while fostering meaningful community interaction.  RAD security solutions During the event, representatives from several local organisations, including casino operators, professional sports teams, and major property management firms, visited with RAD and the Downtown St. Louis CID to see firsthand how ROAMEO, ROSA, RADDOG LE2, and other RAD security solutions could be used to support safety and operational efficiency in real-world environments. Of particular interest to many of these organisations was RAD’s multiple  SARA™ (Speaking Autonomous Responsive Agent) and ROSS™ (RAD Operations System Software) platforms. RAD’s analytics and automation capabilities Software solutions allow clients to reimagine the role of their existing security infrastructure These software solutions allow clients to reimagine the role of their existing security infrastructure by adding an intelligent, agentic AI layer to legacy hardware. By leveraging RAD’s analytics and automation capabilities, organisations can unlock powerful new functionality from their current systems, enhancing performance, accelerating incident response, and delivering significant cost savings without the need for full system replacement. RAD’s technology: public safety efforts “RAD’s technology has been an impactful addition to our public safety efforts,” said Kelli McCrary, Executive Director of the Downtown St. Louis CID. “The presence of ROSA, ROAMEO, and RADDOG has not only helped deter unwanted activity, but also brought positive attention and community engagement, especially during the excitement of the Frozen Four Championship. This kind of innovation supports our vision for a safer, more welcoming downtown experience.” RAD over traditional security solutions RAD secured deployments of ROSA and RIO units following a competitive review, with city leadership RAD’s momentum extends beyond St. Louis. In Cleveland, RAD partnered with Downtown Cleveland, Inc. to launch a smart security initiative in Public Square, featuring the RIO™ 360 tower with live video integration into the city’s crime centre. In Nashville, RAD secured deployments of ROSA and RIO units following a competitive review, with city leadership opting for RAD over traditional security solutions to enhance monitoring and deterrence in key public areas. How RAD’s solutions meet the evolving security needs As municipalities and CIDs search for scalable, cost-effective ways to secure public spaces, RAD has emerged as a trusted partner in redefining how cities approach safety. From high-traffic districts to major public events, RAD’s AI-powered devices provide 24/7 monitoring, advanced detection capabilities, and autonomous responses that relieve the burden on human personnel. The recent deployments in St. Louis, Cleveland, and Nashville illustrate how RAD’s solutions meet the evolving security needs of urban centres while reinforcing community confidence. RAD's effective security solutions “We’re seeing growing interest from CIDs and public sector organisations that are eager to rethink how they secure their communities,” said Reinharz. “RAD is executing a nationwide campaign to deliver meaningful, affordable, and effective security solutions to cities, towns, and districts across the country. Our technology gives these organisations the tools to protect public spaces, ease the strain on human resources, and deliver a stronger sense of safety for residents and visitors alike.” Outdated approaches and deployments  RAD welcomes inquiries from municipalities, CIDs, BIDs, DDAs, and other organisations “It’s incredibly rewarding to see our devices actively supporting the safety goals of communities like St. Louis, Cleveland, Nashville, and others,” said Troy McCanna, Chief Security Officer at RAD. “These deployments represent a shift away from outdated approaches and a move toward intelligent, responsive technology that delivers results. We’re proud to be working hand-in-hand with local pioneers who are committed to creating safer urban environments through innovation.” How its AI-powered security solutions can support safety goals RAD welcomes inquiries from municipalities, Community Improvement Districts (CIDs), Business Improvement Districts (BIDs), Downtown Development Authorities (DDAs), and other organisations focused on public safety and urban revitalisation.  The Company offers personalised consultations to explore how its AI-powered security solutions can support local safety goals, improve operational efficiency, and strengthen community trust. RAD's security guarding and monitoring model  RAD solutions are precisely designed to provide cost savings to businesses of between 35%-80% AITX, through its subsidiary, Robotic Assistance Devices, Inc. (RAD), is redefining the nearly $50 billion (US) security and guarding services industry through its broad lineup of innovative, AI-driven Solutions-as-a-Service business model. RAD solutions are specifically designed to provide cost savings to businesses of between 35%-80% when compared to the industry’s existing and costly manned security guarding and monitoring model. RAD AI-based analytics and software platforms RAD delivers these tremendous cost savings via a suite of stationary and mobile robotic solutions that complement, and at times, directly replace the need for human personnel in environments better suited for machines. All RAD technologies, AI-based analytics and software platforms are developed in-house.  RAD has a prospective sales pipeline of over 35 Fortune 500 companies and numerous other client opportunities. RAD expects to continue to attract new business as it converts its existing sales opportunities into deployed clients, generating a recurring revenue stream. Each Fortune 500 client has the potential of making numerous reorders over time.

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this week’s Expert Panel Roundtable: How can security technologies help to protect "lone workers?" 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Historically, the emphasis of security systems has been on reactivity, whether it’s providing video evidence of an incident or data to support a resulting investigation. Reactivity is core to impactful security, but increasingly, systems are also seeking to be more proactive. A proactive system seeks to prevent events from happening in the first place, thus mitigating the harm to an organisation, and making the need for a reactive response moot. We asked this week’s Expert Panel Roundtable: How can security systems be proactive? Please provide a couple of examples.