Nedap has unveiled its latest enhancement to its loss prevention solution with the introduction of AI Smart Mode.
This update is targeted at assisting retailers in prioritising key incidents, thus expediting investigations and improving resource allocation in stores. By filtering the myriad of incoming alerts, AI Smart Mode helps focus on the incidents of greatest importance to effectively manage loss prevention.
Enhancing In-store activity monitoring
While retailers often have access to data on in-store activities, deciphering which loss prevention events demand attention remains challenging. Loss prevention teams frequently encounter an overwhelming volume of signals and alerts.
As such, the focus has shifted from merely understanding what is happening to identifying the most critical incidents. Andrew Lipof, Director of Loss Prevention & ORC Strategy at Nedap, stated, “Visibility is still a challenge for many retailers, but even those who have it often struggle to know where to act. With AI Smart Mode in iD Cloud LP, we help teams focus on the incidents that matter most and act on them faster.”
Proactive decision-making with AI
Loss prevention teams frequently encounter an overwhelming volume of signals and alerts
AI Smart Mode employs advanced filtering to distinguish important events, particularly those linked to organised retail crime (ORC) and significant financial risks. By utilising data from a wide retail ecosystem rather than a single setting, the AI integrated within iD Cloud LP aids in detecting both internal and external theft. This advancement empowers loss prevention teams to transition from merely reactive strategies to more proactive and efficient operations.
Seamless integration and improved accuracy
The AI Smart Mode is designed for easy integration into current iD Cloud LP processes, promising immediate utility with minimal setup. Furthermore, the system is engineered to refine its functionality over time as it assimilates feedback and results from previous incidents, thereby enhancing its accuracy in prioritisation.
Hilbert Dijkstra, Managing Director Retail at Nedap, noted, “Retailers are under increasing pressure to respond faster and more precisely to retail crime. AI Smart Mode helps loss prevention teams focus their attention where it has the greatest impact. It’s another step in helping retailers move from reactive processes to smarter, more proactive operations.”
Nedap’s AI Smart Mode signifies a substantial move in amplifying retailers’ ability to effectively counteract evolving complexities in retail crime. By enabling improved prioritisation and quicker responses within store operations, Nedap continues its dedication to advancing loss prevention strategies in the dynamic retail sector.
