Honeywell has introduced a new suite of connected hospitality solutions aimed at enhancing hotel operations through improved visibility, control, and efficiency, while also enhancing the guest experience.
This launch addresses key industry challenges, including rising guest expectations, staff shortages, and increasing energy costs, which many hotels navigate with disjointed systems. By integrating essential elements such as security, fire safety, energy management, and guestroom access, Honeywell seeks to streamline decision-making and elevate service consistency.
Data-driven operations
The latest cloud-based offerings from Honeywell are designed to integrate various hotel systems, fostering more automated and data-informed operations. This integration aims to reduce staff workload, allowing teams to focus on delivering exceptional guest experiences. Key goals of these innovations include:
- Enhancing guest experiences with personalised, responsive environments
- Improving life safety and security with better visibility into guestroom access
- Streamlining operations through centralised management and automation
- Boosting energy efficiency using occupancy-based optimisation
“The future of hospitality is intelligent, connected, and increasingly autonomous,” stated Neha Jaitpal, global GM, Hospitality for Honeywell Building Automation. “Our latest innovations unify critical hotel systems – from access control to guestrooms and building operations – giving operators the data and control to move beyond reactive management.”
Connected hotel operations
Honeywell Forge Hospitality acts as a central command hub for hotel operations
Honeywell Forge Hospitality acts as a central command hub for hotel operations, offering a comprehensive view of room statuses, maintenance tasks, and energy systems. This enables operators to optimise energy use, quickly address issues via automated alerts, and streamline workflows, thereby enhancing the performance of both individual properties and global hotel portfolios.
The Onity Cloud Suite expands access control capabilities by merging locks, readers, gateways, and software into a unified platform. Key features of this system, centred around the new Trillium 2.0 lock, include real-time access visibility, mobile entry options, and digital wallet functionalities, along with simpler credential management. This integration enhances security oversight and reduces operational inefficiencies across guestrooms and communal areas.
Guestroom management systems
Enhancements to Honeywell’s INNCOM guestroom management system aim to convert rooms into intelligent, adaptive environments. Improved integration between INNCOM thermostats and Onity locks allows for automatic room adjustments based on occupancy and guest entry, reducing unnecessary energy consumption and manual intervention.
The INNCOM Premium Switch Series further contributes to the guest experience with its sleek design and user-friendly controls. Features like customisable backlight indications and blackout modes are designed to enhance guest comfort.
These advancements showcase Honeywell’s commitment to providing foundational infrastructure for the next wave of intelligent hotel operations. By seamlessly connecting critical systems and embedding cloud capabilities, these solutions support a more cohesive and future-ready environment, paving the way for increasingly autonomous hotel operations.
Honeywell launches a new generation of connected hospitality solutions designed to bring greater visibility, control and efficiency across hotel operations while elevating the guest experience.
As the industry faces rising guest expectations, labour shortages and increasing energy costs, many hotels continue to operate with systems that are not fully integrated. This creates an opportunity to enhance visibility, streamline decision-making and further elevate the consistency and quality of guest experiences. By bringing together crucial systems, including everything from security and fire safety to energy management and guestroom access, hotels can achieve a more unified, efficient approach to operations and guest experiences.
Data-driven operations
Honeywell’s latest cloud-based innovations bring these systems together to enable more automated, data-driven operations, reducing the burden on onsite teams so hotels can focus on delivering great guest experiences.
This approach helps operators deliver on four critical outcomes:
- Elevated guest experience through more responsive, personalised environments
- More resilient life safety and security with enhanced guestroom access visibility
- Streamlined operational efficiency through centralised management and automation
- Improved energy efficiency with occupancy-based optimisation
“The future of hospitality is intelligent, connected and increasingly autonomous,” said Neha Jaitpal, global GM, Hospitality for Honeywell Building Automation. “Our latest innovations unify critical hotel systems – from access control to guestrooms and building operations – giving operators the data and control to move beyond reactive management.”
Connected hotel operations
Honeywell Forge Hospitality serves as the command center for connected hotel operations, providing a centralised view of guestrooms, maintenance activities and energy systems. Operators can monitor room status, optimise energy use and address issues quickly with automated alerts. This unified visibility helps hotels reduce room downtime, streamline workflows and improve performance across individual properties and global portfolios.
Honeywell’s Onity Cloud Suite extends access control into the connected ecosystem by integrating locks, readers, gateways and software into a single platform. Anchored by the new Trillium 2.0 lock, this solution enables real-time access visibility, mobile entry and digital wallet capabilities, while simplifying credential management. By connecting access across guestrooms and shared spaces, hotels can gain greater security oversight and reduce operational blind spots.
Guestroom management system
Updates to Honeywell’s INNCOM guestroom management system help transform guestrooms into responsive, intelligent environments. Tighter integrations between INNCOM thermostats and Onity locks allow rooms to automatically adjust based on occupancy and guest entry. This helps create more seamless stays, reduce unnecessary HVAC usage and minimise manual interventions.
The new INNCOM Premium Switch Series further enhances the in-room experience with modern design, intuitive controls and features like customisable backlight indication and blackout mode to help improve guest comfort.
These innovations reflect Honeywell’s broader vision of helping hotels build the foundational infrastructure needed for the next generation of intelligence. By connecting critical systems and embedding cloud-based capabilities, Honeywell is enabling a more unified, future-ready environment that supports increasingly autonomous operations.
