Hikvision unlocks SMB growth with AI solutions

Hikvision has introduced a suite of products, solutions, and services designed to help small and medium-sized businesses (SMB) and their security installers work smarter and grow faster. The launch event, called "Unlock AI, Unlock SMB Growth" and part of the HikTech Star Tour 2025, brought together Hikvision's SMB business partners from around the world at its campus in Hangzhou, China.

At the core of these innovations are the Hikvision Guanlan Large-Scale AI Models. These are boosting performance and intelligence across Hikvision’s product portfolio.

Upgraded video security

"Our commitment to the SMB market is stronger than ever," said Derek Yang, Vice President of Hikvision International Business Centre. "We're transforming how technology serves as a growth accelerator for businesses. By infusing the power of Guanlan AI models into our products and tools, we are enabling partners to deliver superior value to their customers while operating more efficiently."

The event showcased how upgraded video security, advanced access control, one-stop SMB solutions, and AI assistant tools can help installers tap into new business opportunities and expand their service offerings.

AI-powered products that solve real-life challenges

In the realm of video security, AI is fundamentally changing what installers can deliver to their customers:

• Smarter Video Search by Text: AcuSeek NVRs revolutionise video investigation with text-based search capabilities. Users can simply type descriptions such as "person wearing a red top" to instantly locate relevant footage—eliminating hours of manual review. The system also allows users to create custom text-based alarms, such as alerts for "a person riding a motorcycle," giving businesses the flexibility to monitor for situations that matter most to them.
• More Accurate Video Analytics: DeepinViewX Cameras reduce false alarms by over 90% while doubling the detection range for perimeter protection. Beyond security, dedicated AI algorithms run on the cameras to deliver precise object and event analysis—enabling businesses to integrate customisable AI capabilities into their daily operations.
• Clearer Imaging in Any Condition: Integrated into the new ColorVu 3.0 and AI Pro PTZ Cameras, the HikAI-ISP image signal processing technology dramatically improves image clarity in challenging lighting and dynamic scenes. The technology provides sharper details, superior colour reproduction, and reduced motion blur, ensuring critical details are captured 24/7.

AI-powered access control systems

Apart from security, the event also covered AI-powered access control systems that address daily needs for safer, faster access in residences, offices, and transportation hubs. 

TalkVu Video Intercoms provide 4 MP video and dual microphones, Prime Pass Speed Gates prevent tailgating with direct Time-of-Flight (dToF) sensors, Quick Pass Vehicle Solution delivers over 98% licence plate recognition accuracy, and Security Inspection Systems achieve 98.8% detection rates for prohibited items.

AI-driven, one-stop solutions ready to deploy

Moving beyond individual products, Hikvision introduced four one-stop solutions designed for common SMB scenarios: shops, villas, offices, and condominiums. Each solution combines multiple technologies to address specific user needs while creating clear selling points for installers.

The Shop Solution, for example, enhances both security and operations. It uses Live Guard cameras for deterrence and secures storage rooms with MinMoe access control. Meanwhile, people-counting and heat-mapping technologies provide valuable data on customer traffic to help optimise business decisions.

AI assistant tools and services

To address installers’ time and knowledge challenges, Hikvision has launched two powerful AI assistant tools. HPP Designer streamlines the business journey for installers from consultation to quotation by automating processes such as layout design, coverage simulation, and quote creation.

Hikie, an AI chatbot available 24/7 in multiple languages, instantly answers installers’ questions like a Hikvision expert on call.

A comprehensive growth engine

By delivering intelligent products, ready-to-deploy solutions, and efficiency-boosting tools, Hikvision is providing installers with everything they need to differentiate their offerings, close more deals, and build lasting customer relationships.