Students want to fit in. They want to be just like all of their friends. For students at Painesville City Local School District, an unusual point of differentiation came to a head in the cafeteria lines. While most students paid with cash or had their parents prepay their lunches, those who qualified for a free lunch had to share that information with the cashier, often in front of their friends. Many chose a less embarrassing alternative. They just didn’t eat.

Painesville City Local School District in the northeastern corner of Ohio has a culturally diverse, lower-income student body. It is in the process of upgrading all of its schools, replacing five small elementary schools with three larger buildings and replacing both the middle school and the high school. The process will be complete in 2010.

School access solutions

While the lunch situation needed to be addressed, it wasn’t the primary motivating factor for enhancing the ID card program. In the past, the school had relied on a security company to produce its 400 faculty cards. Painesville would supply photos, as well as the necessary information, and then order the cards off the website of the security company.

It might be a month before we received the cards,” said David Schade, Director of Management Information Systems at Painesville. “We were not willing to live with that. A new teacher who joins our schools needs to be able to get into the front door immediately. We knew we needed to do something to enhance our security. Everything changed after 9/11. In the past, people could walk up to the building and just sign in. They can’t do that anymore. Buildings are locked down. Not having access can be a hassle.”

Automated student access

We needed a two-sided card with an individual’s photo and name on the front, and a barcode to automate students’ access"

Another concern involved student cards. ID cards for the 2,800 students were provided free through the school’s photography program. “The biggest problem here was that the school had no way of producing a card for students who did not get a school picture,” said Nadine Zagar, ID Consultant, Identiphoto Company, Ltd. “They needed the ability to manufacture ID cards in-house.”

Schade knew what he needed and saw a printer to match those needs at the Ohio Technology Conference in 2003. “We needed a two-sided card with an individual’s photo and name on the front, and a barcode to automate students’ access to the cafeteria and the library,” he said. “We also wanted a printer that would accommodate both simple ID cards for students and proximity cards for faculty.” By integrating these operations, Schade knew the Painesville schools could maintain and access one central database, thus making operations more efficient and more secure.

Fargo DTC500 printer/encoder

After listening to Schade’s requirements, Zagar recommended a Fargo DTC500 Series Direct-toCard Printer/Encoder. It prints images directly onto the surface of a blank plastic card by heating a print ribbon beneath a thermal printhead, transferring colour from the ribbon to the card. The machine is also capable of encoding ID cards in the same pass.

As the school’s technical contact, I also wanted a printer that would work well so I didn’t have to support it"

Zagar knew the DTC500 Series would accommodate the volume and the dual-sided printing that the Painesville City schools needed, with variable data on both the front and the back of the card. In addition, the printer could be upgraded to include a lamination station.

As the school’s technical contact, I also wanted a printer that would work well so I didn’t have to support it,” said Schade. “I wanted a product that wouldn’t break and could handle a load of printing. I didn’t want to have service people out here. Regardless of whether or not they are any good, it always is best if service people never have to show up.”

Proximity ID cards

Students and faculty are tough on cards, so Schade made the decision to laminate student cards and go to a heavier card stock for faculty. “Schools should definitely laminate student cards,” he said. “They get scratched pretty quickly. The extra cost of a laminator is definitely worth it.”

Faculty, too, need a heavy-duty card. “Many of the faculty wear their cards on a lanyard,” he said. “The cards can get stuck in desk drawers and crack. With all of my crawling in and around desks to fix computers, I used to break a card every two weeks. I didn’t realise our environment was so hostile to ID cards.” The Fargo printer he selected enables the school to print proximity cards for faculty using a pressure sensitive card. “Now we have a clamshell card that is difficult to bend,” he said. “I’ve had the same card for more than two years and am not worried about it anymore.”

SmartGuard access card

Because the printer and its supplies are kept in a locked room when not in use, sophisticated security measures are not needed

The school’s printer resides in the Food Services Department and prints both faculty and student cards. “We have an electronic cafeteria,” said Schade. “Since students need an ID card to go through the cafeteria line, it seemed logical to keep the printer here. In the past, it sometimes took us a month to get a card printed. Now we can have a card in a minute and a half, if we want. Since students need their cards for lunch, those who forget them can have another one made immediately and still have time to eat.”

Best of all, thanks to the school district’s new photo ID program, students go through the line side by side, both showing information-bearing ID cards, making it transparent to all but the computer which students are eligible for a free lunch. “We would like to go to a cashless program, but it’s difficult,” said Schade. “Not all parents can afford to send a month’s worth of money for lunches.”

Because the printer and its supplies are kept in a locked room when not in use, sophisticated security measures are not needed. Users simply insert the printer’s SmartGuard access card to gain access and prevent unauthorised use.

Enhancing school security

As a result of the ID card upgrade, Painesville has seen more student participation in the lunch program

 Using ID cards has helped the Painesville schools on many levels. It has encouraged students to apply for the federal lunch programs, which in turn benefit the schools. The Universal Service Fund, which is also known as E-Rate (education rate), provides schools and libraries with discounted telecommunications services based on participation in the community’s National Free/Reduced Lunch Program.

As a result of the ID card upgrade, Painesville has seen more student participation in the program. Consequently, the school receives more federal money to help pay for telecommunications. Currently, 84 percent of the cost is paid by the government, according to Schade.

By having the program completely in-house, it has added to the school’s security. In addition, the process for producing cards has gone from a month to just a minute or two, increasing the efficiencies of the school. “This is a program in which everyone wins,” said Schade.

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Organisations’ identity management requirements will change over time. So too will their IT environments. Organisations need an IAM solution that will adapt to both of these factors, providing them with the ability to apply tough access policies when and where they are needed and prioritising swift access where it’s safe to do so. Importantly, the best solutions will be those that enable this flexibility without spending significant time and resource each time adaptations need to be made. Those that do will provide the best return on investment for organisations looking to keep intruders at bay, while enabling users to log in safely and simply.