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The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
When a child goes missing in a large, crowded mall, we have a panicking mom asking for help from the staff, at least a dozen cameras in the area, and assuming the child has gone missing for only 15 minutes, about 3 hours’ worth of video to look through to find the child. Typical security staff response would be to monitor the video wall while reviewing the footage and making a verbal announcement throughout the mall so the staff can keep an eye out for her. There is no telling how long it will take, while every second feels like hours under pressure. As more time passes, the possible areas where the child can be will widen, it becomes more time-consuming to search manually, and the likelihood of finding the child decreases. What if we can avoid all of that and directly search for that particular girl in less than 1 second? Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streamsWith Artificial Intelligence, we can. Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streams in a fraction of a second, using only one photo of that person. The photo does not even have to be a full frontal, passport-type mugshot; it can be a selfie image of the person at a party, as long as the face is there, the AI can find her and match her face with the hundreds or thousands of faces in the locations of interest. The search result is obtained in nearly real time as she passes by a certain camera. Distinguishing humans from animals and statues The AI system continuously analyses video streams from the surveillance cameras in its network, distinguishes human faces from non-human objects such as statues and animals, and much like a human brain, stores information about those faces in its memory, a mental image of the facial features so to speak. When we, the system user, upload an image of the person of interest to the AI system, the AI detects the face(s) in that image along with their particular features, search its memory for similar faces, and shows us where and when the person has appeared. We are in control of selecting the time period (up to days) and place (cameras) to search, and we can adjust the similarity level, i.e., how much a face matches the uploaded photo, to expand or fine-tune the search result according to our need. Furthermore, because the camera names and time stamps are available, the system can be linked with maps to track and predict the path of the person of interest. AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight Protecting people’s privacy with AI Face Search All features of face recognition can be enabled by the system user, such as to notify staff members when a person of interest is approaching the store AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight. First, with AI Face Search, no names, ID, personal information, or lists of any type are required to be saved in the system. The uploaded image can be erased from the system after use, there is no face database, and all faces in the camera live view can be blurred out post-processing to guarantee GDPR compliance. Second, the lack of a required face database, a live view with frames drawn around the detected faces and constant face matching in the background also significantly reduces the amount of computing resource to process the video stream, hence the lightweight. Face Search versus Face Recognition AI Face Search Face Recognition Quick search for a particular person in video footage Identify everyone in video footage Match detected face(s) in video stream to target face(s) in an uploaded image Match detected face(s) in video stream to a database Do not store faces and names in a database Must have a database with ID info Automatically protect privacy for GDPR compliance in public places May require additional paperwork to comply with privacy regulations Lightweight solution Complex solution for large-scale deployment Main use: locate persons of interest in a large area Main use: identify a person who passes through a checkpoint Of course, all features of face recognition can be enabled by the system user if necessary, such as to notify staff members when a person of interest is approaching the store, but the flexibility to not have such features and to use the search tool as a simple Google-like device particularly for people and images is the advantage of AI Face Search.Because Face Search is not based on face recognition, no faces and name identifications are stored Advantages of AI Face Search Artificial Intelligence has advanced so far in the past few years that its facial understanding capability is equivalent to that of a human. The AI will recognise the person of interest whether he has glasses, wears a hat, is drinking water, or is at an angle away from the camera. In summary, the advantages of Face Search: High efficiency: a target person can be located within a few seconds, which enables fast response time. High performance: high accuracy in a large database and stable performance, much like Google search for text-based queries. Easy setup and usage: AI appliance with the built-in face search engine can be customised to integrate to any existing NVR/VMS/camera system or as a standalone unit depending on the customer’s needs. The simple-to-use interface requires minimal training and no special programming skills. High-cost saving: the time saving and ease of use translate to orders of magnitude less manual effort than traditionally required, which means money saving. Scalability: AI can scale much faster and at a wider scope than human effort. AI performance simply relies on computing resource, and each Face Search appliance typically comes with the optimal hardware for any system size depending on the customer need, which can go up to thousands of cameras. Privacy: AI Face Search is not face recognition. For face recognition, there are privacy laws that limits the usage. Because Face Search is not based on face recognition, no faces and name identifications are stored, so Face Search can be used in many public environments to identify faces against past and real-time video recordings. AI Face Search match detected face(s) in video stream to target face(s) in an uploaded image Common use cases of AI Face Search In addition to the scenario of missing child in a shopping mall, other common use cases for the AI Face Search technology include: Retail management: Search, detect and locate VIP guests in hotels, shopping centres, resorts, etc. to promptly attend to their needs, track their behaviour pattern, and predict locations that they tend to visit. Crime suspect: Quickly search for and prove/disprove the presence of suspects (thief, robber, terrorist, etc.) in an incident at certain locations and time. School campus protection: With the recent increase in number of mass shootings in school campuses, there is a need to identify, locate and stop a weapon carrier on campus as soon as possible before he can start shooting. Face Search will enable the authorities to locate the suspect and trace his movements within seconds using multiple camera feeds from different areas on campus. Only one clear image of the suspect’s face is sufficient. In the race of technology development in response to business needs and security concerns, AI Face Search is a simple, lightweight solution for airports, shopping centres, schools, resorts, etc. to increase our efficiency, minimise manual effort in searching for people when incidents occur on site, and actively prevent potential incidents from occurring. By Paul Sun, CEO of IronYun, and Mai Truong, Marketing Manager of IronYun
Eagle Eye Networks, the global renowned provider of cloud video surveillance, has announced the availability of a passive elevated temperature screening solution with the Eagle Eye Cloud Video Management Systems (VMS). Eagle Eye Networks will be providing a complete system via its reseller partners which includes a thermal camera, blackbody calibration unit, cloud-based recording subscriptions, and real-time notifications. Calibration unit The calibration unit is recommended by the FDA for these applications to increase accuracy The calibration unit is recommended by the FDA for these applications to increase accuracy. Eagle Eye resellers can offer solutions to restaurants, factories, warehouses, office, retailers, hotels, health care, fitness, and other industries in order to provide passive temperature screening as business resumes. “Elevated temperature screening, although not fully proven, is a potential tool to enhance people’s safety as the world resumes business. The desire to measure everyone’s temperature when entering a facility is new, but the technology was quickly integrated into the open Eagle Eye Video API platform, providing an excellent example of why an open platform is superior,” said Dean Drako, Chief Executive Officer (CEO) of Eagle Eye Networks. Eagle Eye Cloud VMS Dean adds, “You cannot accurately predict all your security system needs as the world and technology changes so rapidly. You really must have an open platform, like the Eagle Eye Cloud VMS, to be prepared.” Applications which require around-the-clock monitoring, such as passive elevated temperature screening, are best accomplished using a cloud video surveillance solution. Leveraging the cloud avoids the need for an attendant to be present, helps in maintaining proper records, and provides for quick deployment in global multi-location situations. Eagle Eye elevated temperature screening system The turnkey Eagle Eye elevated temperature screening system includes all the necessary components for efficient functioning. The integrated cameras are manufactured by overseas third-party companies. To address cyber security concerns, Eagle Eye Networks utilises its Cyber Lockdown feature to ensure all cameras are cyber secure at all times. Eagle Eye also supports thermal cameras from Sunell, HikVision, Dahua, Mobotix, FLIR, and other companies. Joshua Baer, Chief Executive Officer (CEO) of Capital Factory, the globally renowned start-up incubator in Austin, Texas, US said, "As we look to re-open our facilities in the near future we want to make sure the environment is as safe as possible for our members and entrepreneurs.” Joshua Baer adds, “We see passive thermal elevated temperature measurement as a powerful tool to make sure we are doing what we can to keep everyone safe. The fact that it is fully passive and does not require any action by the members or require attendance by a staff member is critical to us." Eagle Eye Cloud VMS integration with thermal camera Existing Eagle Eye Cloud VMS customers can easily add a thermal camera to their existing system Existing Eagle Eye Cloud VMS customers can easily add a thermal camera to their existing system and perform elevated temperature measurement. "We all want to do what we can to battle COVID-19," continues Dean Drako, adding "As a cloud video surveillance company we have been working on integrating, testing, and validating thermal cameras for elevated temperature screening." Complete turnkey system Darko further said, “Our results have indicated that these solutions, while not perfect, can be a useful tool as we strive to return to a more normal workplace. A number of our partners and customers have asked us to provide a complete turnkey system." Passive Elevated Temperature screening is a new technology that comes with a complete set of new challenges. Eagle Eye Networks will continue the development on these thermal screening systems to reduce costs, increase accuracy, and improve robustness.
Eagle Eye Networks, the provider of cloud video surveillance, announces one of the fastest completions of a large scale, fully integrated citywide surveillance program, installing 13,720 cameras in 4 months. This project has been a large success for Mexico City C5, contributing to Mexico City's larger ‘Citizen Safety’ mobile application. This mobile application facilitates content sharing for more effective neighbourhood watch and a panic SOS button. “Effective citywide surveillance is more than installing cameras in a few key locations, it’s about creating a platform that meets the unique needs of each municipality.” Unique web application The cameras are all operational, remotely monitored, and providing safety and security to citizens today “In partnership with Eagle Eye Networks we leveraged the Eagle Eye Video API and SDK to customise a unique web application that is designed to integrate fixed, mobile body worn, and vehicle cameras into one interface, providing an unprecedented level of insight and awareness into our cities operations, ” said Jaime Abad Valdenebro, CEO, Omnicloud.mx. 4G connectivity with Eagle Eye Networks’ bandwidth optimisation was utilised in order to facilitate this quick deployment, installing approximately 250 cameras per day at its peak. The cameras are all operational, remotely monitored, and providing safety and security to citizens today. Integration of new technologies This fast-paced install occurred amidst the global supply chain challenges caused by COVID-19, however, Eagle Eye Networks’ strong partnership with both the Reseller, Omnicloud.mx, and suppliers provided alternatives and solutions to keep the project on schedule. Eagle Eye Networks solution was chosen because the Eagle Eye Cloud Video API Platform provides an open solution that allows integration of new technologies (AI, advanced analytics, search, license plate recognition), new suppliers, and new cameras at any time. Future and cybersecurity proofing the city’s investment and eliminating the headaches associated with managing large premise based data centres was crucial in their decision. City-wide surveillance project Eagle Eye’s cloud video retention and massive on demand scalability make it ideal for large scale deployments" “When deploying a city-wide surveillance project, scalability, retention, and cellular transmission must be considered. Eagle Eye’s cloud video retention and massive on demand scalability make it ideal for large scale deployments. To operate your own large data centre system for video recording is expensive and challenging.” “With Eagle Eye’s subscription service we provide a more robust and lower cost answer for large scale deployments. Furthermore, our open platform provides a future proof solution, integrating AI, video analytics, and advanced search at the click of a mouse,” said Dean Drako, CEO of Eagle Eye Networks. Cost-effective solution “More than half of the world’s population resides in cities, creating an increased demand for smart, accurate insights to help streamline everyday operations including public safety, traffic flow management, infrastructure and transportation. Enormous amounts of data collection, aggregation, and storage are necessary to drive the deep analysis that is required to produce these smart insights.” “The only way to efficiently manage this data is to aggregate and analyse in the cloud,” said Jeff Kessler, Managing Director of Imperial Capital and Publisher of the Security Industry Annual Report. The Eagle Eye Cloud is a robust, scalable and cost-effective solution, purpose-built to support the data storage and analysis demands that city-wide deployments require.
Eagle Eye Networks, the pioneer in cloud video surveillance, announces enhancements to the Eagle Eye Cloud Video Management System for full support of dual spectrum cameras used in elevated temperature detection. Interest in the use of dual spectrum cameras with integrated analytics for locating faces and measuring temperature has greatly increased amongst Eagle Eye Resellers as they look for tools to reduce the spread of COVID-19. Eagle Eye Networks wants to do anything they can to assist with the current situation as well as service their Reseller partners. Large range of thermal cameras The Eagle Eye Cloud Video platform has always supported a large range of thermal cameras, however, some newer thermal cameras, that claim higher accuracy, operate simultaneously in the visible spectrum and the thermal spectrum. They combine information from both spectrums to obtain temperature readings more accurately on the human face. These cameras output specific analytic information which has been integrated into the Eagle Eye Cloud VMS. It is now simple to operationalise the deployment of these advanced cameras, view them remotely, record them to the cloud, and receive notifications when temperature setpoints are exceeded. Advanced thermal technology The Eagle Eye Cloud VMS is built on the Eagle Eye Video API Platform “The quick support for this advanced thermal technology, hosted on the Eagle Eye Video API Platform, demonstrates the future proof nature of this service. Integration of new technologies, new cameras, and new capabilities are core to our open cloud platform.” “This is a great example of being able to rapidly deliver a solution, in response to an unexpected situation, with a technology that could prove to be very important. This is only possible with an open cloud platform,” said Dean Drako, CEO of Eagle Eye Networks. The Eagle Eye Cloud VMS is built on the Eagle Eye Video API Platform making integration of new technologies like this quick and straightforward. Temperature reference point Eagle Eye has completed this integration, however, given the open nature of the Eagle Eye Video Platform anyone could have done it. Eagle Eye has tested and integrated a series of thermal cameras at diverse price points, all with varying levels of accuracy. Some of the more accurate cameras utilise a blackbody calibration unit in the field of view to provide a temperature reference point. Eagle Eye Cloud VMS support for Dual Spectrum Camera Elevated Temperature Measurement is available immediately. There is no additional cost for this support. Eagle Eye Networks Cloud VMS is fully integrated with the access control systems, such as the cloud based Brivo Access, which can connect the temperature measurements to the names of people entering the building.
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