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The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.
Large event venues spend significant resources on physical security, and the vast majority invest in video surveillance systems as a way of monitoring public areas such as parking lots, garages and seating, as well as “backstage” areas such as loading docks and offices. Even though the camera footage is often preserved for investigating incidents, for the most part, video footage goes untapped because – realistically – security staff cannot constantly and efficiently monitor cameras in real-time or review the high volumes of archived video. Video analytics powered by Artificial Intelligence Increasingly, event venues are overcoming this challenge and maximising this video data by investing in intelligent video surveillance. In this article, I will explore how the combination of traditional surveillance and groundbreaking video content analytics enables event venues to not only optimise physical security and safety, but also improve customer service, streamline operations, and gather valuable business intelligence. Deep learning and artificial intelligence-based video content analytic systems detect, identify, extract, and catalog all the objects that appear in video footage based on classes and attributes such as gender, appearance similarity, color or size. This – along with behavioral detection, such as object interactions, dwell times, and navigation paths, as well as face and license plate recognition – enables searchable, actionable and quantifiable analysis of video. The technology makes it easy for users to accelerate post-event investigations, improve situational awareness, and derive critical business insights from video data. Accelerate post-event investigations, improve situational awareness, and derive critical business insights Accelerating investigations Where there are crowds, it’s not uncommon for medical or criminal incidents to transpire. In the aftermath, security teams must quickly understand the scene and, by making video searchable, video analytics helps them efficiently gather information or evidence from multiple camera. Whereas a manual search of video footage would require hours, if not days, of valuable time and staff resources – while being subject to human error – a video content analytics system enables effective multi-video search using a variety of filters, so that post-incident investigations can be focused and, thereby, accelerated. For instance, if witnesses claim that a man in a yellow shirt caused a disturbance and then drove away in a blue pickup truck, security could filter video to review instances where people or vehicles matching those descriptions appeared, and then focus their investigation on relevant video evidence. For the same example, if the perpetrator was still at large in the venue, security managers would want to track the person’s movements and, ultimately, apprehend him. Using the same cataloged metadata that drives video search, intelligent video surveillance accelerates real-time response to developing situations from threats and suspicious behaviors to emergencies, or even any behavior that requires closer monitoring or intervention. Something as mundane as an unwieldy queue forming at a concession stand can alert logic that increases operators’ situational awareness and ability to effectively intervene. By understanding developing situations in real-time, they can respond more quickly to prevent or solve a problem. Rule-based real time alerts Users can configure rule-based real-time alerts, based on specific scenarios – such as when people counts in the defined space next to the cashier are higher than the specified threshold, indicating a queue, or when vehicles are detected dwelling in a no-park zone or sensitive security area. In the case of the offender in the yellow shirt, security could configure alerts to notify for appearances of men in yellow shirts or blue pickup trucks within the event complex. If they’re able to extract the perpetrator’s face or license plate from the video search, security officers can also identify and track the specific person and vehicle of interest. Intelligent video surveillance users can compile “watchlists” Object recognition is helpful for tracking specific, identified threats, but it can also be leveraged for locating missing persons or vehicles or offering VIP services to guests who comply. Intelligent video surveillance users can compile “watchlists” – that include persons of interest, such as past agitators, recognised criminals or terrorists, missing persons or VIPs – to be alerted when matches for these faces appear in video. Face recognition can also be used to differentiate recognised employees from visitors that are not authorised to be in certain spaces in order to prevent security breaches. Because camera conditions aren’t always optimal for “in the wild” face and license plate recognition – where lighting conditions or camera angles don’t always allow for a pristine face or plate capture – it is critical to have a comprehensive video content analysis tool for triggering alerts based object classifications and non-personally-identifiable parameters. Optimising operations based on business intelligence While having real-time situational awareness is crucial for proactive intervention to developing situations, understanding long-term activity and trends can be equally important for an events venue or stadium. With video analytics, video surveillance data can be aggregated over time to generate statistical intelligence, trend reports, and data visualisations for operational intelligence. This capability transforms video surveillance from a siloed security tool to an intelligence platform with broad value for business groups across the organisation. Marketing departments can gain visitor demographic information for targeted advertising and product placements. On-site retailers can uncover how visitors navigate their stores and the products or spaces that draw the most attention. Property management can follow heatmaps demonstrating where visitors dwell and the durations they stay at certain exhibits or areas, to base rental and leasing fees on actionable and quantifiable intelligence. Operations managers can more effectively plan and hire staff for events, by analysing visitor traffic trends, entry and exit points and occupancy statistics. Video surveillance data can be aggregated over time to generate statistical intelligence For these reasons and more, event organisations that already rely on CCTV networks should consider how to better leverage those existing investments to deliver substantial value across the organisation. By making video searchable, actionable and quantifiable, intelligent video surveillance empowers event managers to enhance public safety and physical security, while also streamlining operations and improving customer service.
ISC West continues to innovate and adapt to the changing needs of the security marketplace. In 2019, there will be 200 new exhibitors, 100 new speakers and an expanding mix of attendees that includes more end users and international attendees. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Among the more than 200 new exhibitors on the show floor will be Dell Technologies, Resideo, SAST (a Bosch IoT startup), Belkin International, NetApp, Lenovo, Kingston Technology and many others. The event continues to see more and more solutions in the area of IoT/connected security, a surge in barrier/bollards exhibitors, an increased number of start-up companies, and an emphasis this year on stadium/major events security. Plus, the new exhibit area of ISC West, Venetian Ballroom, will include a mix of solutions from mid-sized domestic and international companies, and is the home of the Emerging Technology Zone – back for its second year with 50-plus start-up companies expected. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas “ISC West is no longer just about video cameras, access control systems and alarms,” says Will Wise, Group Vice President, Security Portfolio for Reed Exhibitions, which produces and manages ISC West. Embracing and stimulating the market dynamic of comprehensive security for a safer, connected world, solutions on display at the show reflect convergence across physical security, IT (information technology) and OT (operational technology). The ISC West expo floor includes specialised featured areas such Connected Home, Public Safety & Security, Connected Security, Unmanned Security Expo and the Emerging Technology Zone. Plus, complimentary education sessions in the Unmanned Security Expo theatre will include topics such as drones, counter-drone solutions, ground robotics and regulations/policies that support autonomous technology. This year’s event will feature more than 1,000 products and brands covering everything from video surveillance, access control and alarms/alerts, to IoT, IT/cybersecurity convergence, AI, embedded systems, drones and robotics, smart homes, smart cities, public safety and more. The ISC West expo floor includes specialised featured areas such Connected Home and the Emerging Technology Zone Elevating the Keynote Series Over the past few years, ISC West has elevated its Keynote Series (open to all attendee types) to include more speakers and dynamic content covering relevant topics. Attendees should be sure to head to the Keynote room Wednesday and Thursday mornings at 8:30 a.m. before the expo floor opens at 10 a.m. Relating to attendance, ISC West continues to diversify and grow the attendee universe by attracting additional enterprise government end-users across physical and IT/OT responsibilities. The show also continues to attract and grow the channel audience, and there will be an increasing number of International attendees. “Years ago, ISC West was known exclusively as a dealer/integrator/installer show, but not anymore,” says Wise. “Today, the demographic mix continues to evolve as the event diversifies its product and educational offerings, embracing the current market reality of collaboration among integrators/dealers/installers, end-user decision-makers, and public safety and security professionals.” When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities Within the SIA Education@ISC West conference program, there are over 100 new speakers. Through ISC West’s strong partnership with the Security Industry Association (SIA, the Premier Sponsor of ISC), the SIA Education@ISC West program has expanded and become increasingly dynamic and diverse over the last three years. In addition, ISC West and SIA are hosting a Women in Security breakfast on Friday morning April 12th. Women in Security is a new track for the education program. “Our attendance data reflects the demand for a mix of physical security integrator and end-user content, a balance of technical and management/strategic topics, and diverse topics incorporating IoT and cybersecurity/physical security convergence, and analytics expertise,” says Wise. “Last year was a record year for conference program attendance, and 2019 will yet again set new benchmarks.” Mobile apps, information desks and ease of registration ISC West is also focusing on the attendee experience. Need advice on what exhibitors are a fit for your business needs and interests? The Information Desk adjacent to the main expo entrance will provide customised recommendations based on the information attendees provided during the registration process. Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website to research exhibitors and product categories, receive exhibitor recommendations that best fit business needs, review complimentary educational opportunities as well as 85-plus sessions from the paid SIA Education@ISC program. There are many networking opportunities being offered at the show this year. When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities. Whether attendees want to network with peers or customers at an awards ceremony (Sammy Awards, Fast 50, New Product Showcase Awards), Charity event (AIREF Golf Classic, Mission 500 Security 5K-2K Run/Walk), or an industry party (SIA Market Leaders Reception, ISC West Customer Appreciation Party at Tao), there are a variety of special events offered, all designed to help you make new connections. Make sure to check out the ISC West website for all the Special Events taking place at ISC West.
The newly established Open Security & Safety Alliance (OSSA or 'the Alliance'), a non-profit, non-stock corporation formed to outline specifications for a common standardised platform for security and safety solutions, announced that since its formation in Fall 2018, the organisation has grown by 50% and initiatives are in full-swing. The Alliance is quickly attracting players ranging from device manufacturers, software developers and system integrators to distributors and system on a chip (SoC) companies. “We’re extremely pleased OSSA is drawing strong support from progressive companies across various sectors, as our purpose is to all start from a common platform business model to spur innovation and add real value for customers and users as they manage and monitor property, people and surrounding circumstances,” said Johan Jubbega, President, Open Security & Safety Alliance. “Each new member brings diverse insight and expertise to the bigger picture we’re working to bring into focus for stakeholders in the security, safety, building automation solutions and associated industries.” OSSA member roster The Open Security & Safety Alliance’s five founding companies – Bosch Building Technologies, Hanwha Techwin, Milestone Systems, Pelco by Schneider Electric and VIVOTEK Inc. – today are working alongside 15 inventive international players that currently comprise the OSSA member roster: OSSA Member Business Focus Aitek Management Software Provider Ambarella Inc. SoC Manufacturer AndroVideo Inc. Video Surveillance Device Manufacturer Anixter Inc. Distributor HiSilicon Technologies Co., LTD SoC Manufacturer Hunt Electronic Video Surveillance Device Manufacturer Kings Secure Technologies Installation/Commissioning Services NetApp Inc. Recording/Storage Device Manufacturer QUALCOMM Incorporated SoC Manufacturer Security & Safety Things GmbH (SAST) Service Provider SOCIONEXT Inc. Video Surveillance Device Manufacturer Sony Imaging Products & Solutions Inc. Imaging Products & Solutions Topview Optronics Corp. Video Surveillance Device Manufacturer Wavestore Global Ltd Management Software Provider United Technologies Access Control Device Manufacturer Differentiating security and safety use cases Workgroups have been instrumental in launching key programs throughout the past six months. To support the Alliance’s mission to drive the development of differentiating security and safety use cases – including those utilising Artificial Intelligence (AI) and machine learning – members have already achieved valuable outputs including: Specification of a common Technology Stack to cater to innovation and reduce market fragmentation Definition of a common and vendor-agnostic operating system (OS) that together with the Technology Stack will fuel the development of value-added solutions for customers and users Description of a common market approach to data security and privacy Establishment of an ecosystem of like-minded companies Keynote speeches at Milestone’s Integration Platform Symposium and VIP customer events in the U.S., EMEA and Asia-Pacific region First prototype cameras based on the commonly defined Technology Stack and OS have been realized and will be showcased at ISC West 2019 Benefits of joining OSSA The Alliance is designed to include everyone and offers membership levels to meet the needs of companies big or small. Benefits of joining OSSA include access to the Alliance framework and the ability to connect, discuss, influence and collaborate with other Alliance members to steer change for the betterment of the industry. Together, OSSA members are providing standards and specifications for common components including an operating system, IoT infrastructure, collective approach for data security and privacy, and a drive for improved levels of performance across products, solutions and services. Visitors for ISC West are invited to hear first-hand about the benefits of OSSA membership. Many members will be exhibiting at the event.
EtherWAN will setup Ethernet Switches for the live demonstration as well as provide technical support on site EtherWAN Systems, Inc., a global Ethernet connectivity solution provider, announced its consecutive 5th year of sponsorship to the Secutech Excellence Awards in Secutech International during 28-30 April, 2015. EtherWAN will setup Ethernet Switches for the live demonstration as well as provide technical support on site. The switches will connect with 7 NVRs and 47 IP cameras, including those with ultra HD, IR bullet, and panorama features. The audience will see the live performance results of the surveillance equipment from each contestant. Secutech’s official network topology to utilise EtherWAN’s Ethernet Switches EtherWAN’s PoE Solution products have been tested compliant with world-leading IP camera manufacturers such as Axis, BOSCH, Brickcom, Dahua, EverFocus, Hikvision, Hunt, Merit LILIN, Raylios, Sunell, TVT Digital, Tyco, Ingrasys, Shany, Panasonic, Sony and Vivotek etc. with smooth transmission result. Other than the sponsorship in the IP camera award, EtherWAN’s Ethernet Switches also support the NVR award site, which is co-located to Secutech Award, with approximate 10 different NVR brands in the contest to display the best storage performance. The official network topology for this event will utilise EtherWAN’s 8-port and 16-port PoE Managed Ethernet Switch with dual Gigabit uplink ports connecting to another 24-port full Gigabit Managed Ethernet Switch to shape the best network traffic. EtherWAN’s equipment will be running non-stop together with all devices from each contestant. “We are very much pleased to be once again appointed as the Ethernet equipment sponsorship to this event. It is also the 1st time that Secutech International highlights the subject of Network Transmission being technically-exclusive of other exhibition categories. With almost two decades' experiences in Ethernet technology, we are confident that our support can make the event another success, just like all we did in previous years.” said Maggie Chao, VP of Sales & Marketing in EtherWAN Systems. Case-proven product quality in indoor and outdoor environments EtherWAN has proven its technology know-how in network solutions and case-proven product quality in both indoor and outdoor environments. EtherWAN will continue to serve a sound role in the industry of network, especially when connectivity is crucial.
Local surveillance companies often struggle when deciding between distributing third-party brands or selling their own branded surveillance products, especially when the company has already achieved some level of recognition among their customers and/or other key players. Distributing a famous third-party brand is a way to “play it safe” in an environment where there is little budget to spend on marketing, public relationships and other expenses related to product placement. Someone else has already made those investments. Nevertheless, when talking about identity, owning a brand eases the way for customers to associate the local company with the type of products/services it offers. A local company seeking more prestige can create its own “additional value” for clients, rather than simply merchandising and trading. By the time a local surveillance company decides to sell its own branded products, another decision needs to be made: whether to manufacture products or to find OEM/ODM manufacturing sources. Understanding the differences between the approaches related to project development and budget planning will provide guidance to any local company. The keys for setting a production line Self-manufacturing represents tremendous challenges of time management and investment. The local company needs to be absolutely sure there is enough time to assemble the qualified human resources who are capable of developing the required hardware and software resources to create surveillance products that can evolve and overcome challenges in a competitive market. After gathering the right professionals, the next challenge is time management. Every team at any organisation, regardless of size, needs time for training and consolidation. For this reason, the local company has to estimate a buffer time for this learning process, when mistakes are allowed in order to achieve a very stable product. Another aspect to take into account is infrastructure. The company will need to own adequate space and required equipment for the manufacturing processes. Obviously, the required investment is enormous, and the ROI gain might be slower than expected if the wrong decisions are made. Currently OEM/ODM manufacturing sources are located in China and Taiwan Therefore, finding an OEM/ODM manufacturer eases the way to enable any local company to achieve a unique identity; especially when creating strategic surveillance solutions that require customised technology. The benefits of working with OEM/ODM manufacturing In the medium-long term, working with OEM/ODM sources does not require a big investment, and the ROI is faster. The local company can focus resources on marketing and new business development – not have to spend resources on manufacturing and fixed assets such as plants, facilities, and operators. All the complexity of manufacturing processes and investments is taken care of by the OEM/ ODM manufacturing source. It is important to mention that an existing product line can be expanded faster by using one or more OEM/ODM sources. Products with similar characteristics might only require new features to increase the competitive value inside the whole chain of distributors, sellers and resellers. After identifying the advantages of the OEM/ODM approach, the next important step is to find the right OEM/ODM source; otherwise, the maximum value might not be achieved, and the business direction would get blurred. Points for choosing an OEM/ODM source Providing an acceptable lead time is not the only parameter to determine a good OEM/ODM manufacturing source. To find the right OEM/ODM partner, an exhaustive analysis of the factory must be performed in areas as Scale, Human Resources, Quality and Operations. For example, a scale analysis offers a good reference to estimate project development. Also, it helps to evaluate the general performance of the factory and its ability to meet client demands. Some other criteria for evaluating scale are monthly capacity production, amount of production lines and workers. "It is important that an OEM/ODM manufacturing source be willing to hear about developing new designs and concepts from the branding company" In the human resources area, analysis requires more than taking a quick look at how many workers and experts are committed to the job; rather, consider the factory organization and its employee development programs. Does the factory fulfil the whole design and manufacturing process, or just a part of it? Not providing the whole service might lead to gradual cost increases, since other sources need to be contacted to fill all the manufacturing gaps. Furthermore, experts should strive for developing new technologies, being one step ahead and not behind. Also, it is important that an OEM/ODM manufacturing source be willing to hear about developing new designs and concepts from the branding company. Any branded company needs to take advantage of this expertise from manufacturers, meaning that serious employee development programs would be held internally for training and developing knowledge. A manufacturer company with high employee turnover could put the smoothness of the project development at risk; the company might spend too much time constantly training employees, and the acquired knowledge might consequently be leaked. Also, the factory requires implementing high control standards, including packaging for overseas shipment. For product improvements, it is important to evaluate the return merchandise authorisation (RMA) process and how feedback flows from the customer. All of this will help to evaluate quality that should be complemented with the best infrastructure. Finally, analysing operations cannot be overlooked. It is preferable that the business model of the manufacturer source be pure OEM/ODM-based; in this case, the roles of both actors (buyer and factory) are clearly established, and there will not be any risk that the factory decides to approach the buyer’s client. "In the medium-long term, working with OEM/ODM sources does not require a big investment, and the ROI is faster" Public companies offer more complete and precise information about their financial states; obviously, healthy finances represent a more stable operation and provide more security for the money invested in merchandise. Conclusion Currently OEM/ODM manufacturing sources are located in China and Taiwan. There is no doubt that China offers very attractive prices and lead time, but Chinese manufacturers still face unpredictable situations of quality control, sometimes undermining credibility related to IP surveillance in some regions of the world. Although Taiwan manufacturers cannot compete against the Chinese in price, they offer high quality and a balanced solution, making them highly trustworthy for any IP surveillance business.
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