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There’s growing noise around smart homes and smarter security. You’ve probably heard it. But there is a place where access control and more have been smart for decades: the workplace. Home automation and IoT are still playing catch-up with the commercial sector. A new insights report from ASSA ABLOY and IFSEC Global — “The Smart Door Locks Report 2018” — measures just how fast consumer smart technology is running. According to a survey conducted for the report, 61% of households now claim to own at least one smart home device or system. Energy monitors, home CCTV cameras, intruder alarms and smart door locks are the most popular, according to the report. All these functions, of course, have been available to businesses for years.61% of households now claim to own at least one smart home device or system Educating the smart home consumer Paradoxically, report data also questions how much consumers really know about their smarter home. A surprising 42% of those surveyed, for example, were unaware they could control a smart door lock from their phone. In fact, many leading smart door lock models offer this feature, delivered by Wi-Fi or Bluetooth and an app. Despite a wealth of features offered by the latest smart door locks — remote and location-based locking/unlocking; voice activation; timed access; emailed entry alerts; and integration with smart camera and lighting systems — most people still have limited knowledge of their capabilities. Smart technology is increasingly becoming the new norm in terms of home security Only 14% of survey respondents described themselves as “very familiar” with what a smart lock can do. Even though most of them probably use smart access control solutions at their workplace. Secure homes through smart technology Monitoring and security are not the only drivers for smart home adoption. We humans also love convenience, and modern living presents us with problems that smart home technology can solve. Ironically, given the report’s findings, it takes a smartphone to really unlock the convenient possibilities of smarter living. The device that’s “always to hand” is central to the newest generation of smart door locks.A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out If homeowners wish to remotely manage property access for friends and family, many smart door locks oblige. You let in guests remotely, send them a virtual digital key, or provide a temporary or single-use PIN to unlock the door. It is just as easy to revoke a digital key, if you don’t want its owner to come around anymore. This is a significant improvement over sharing physical keys — or hiding one under the doormat. We cannot be totally sure where a metal key ends up and have no way to track or cancel it once it’s “out in the wild”. Commercial access control offers such functionality as standard, of course. In addition, smart door locks offer more than just stand-alone operation and clever functions. In a domestic setting, magic happens when locks work in harmony with a home automation system, connected by protocols like Z-Wave, ZigBee or Wi-Fi. "Smart" security on the move The smartphone is becoming a remote control for managing a connected life beyond just home (and even workplace) security. According to Accenture, the parcel delivery services market will grow by $343 billion by 2020. Just like home security, convenience is a major driver of change. Homeowners can send guests a virtual digital key to their phones, or provide a temporary or single-use PIN to unlock the door A recent PostNord pilot in Sweden aimed to remove the inconvenience of waiting home for a postal delivery. Selected customers of some major Scandinavian e-retailers could choose to have parcels delivered inside their front door, if it was equipped with a Yale smart door lock. Home delivery is among potential smart services covered in “The Smart Door Locks Report 2018 ”. When asked whether the ability to receive parcels securely in a porch or lobby would make them more likely to invest in a smart door lock, 79% said it would.It is easy to revoke a digital key, if you don’t want its owner to come around anymore Holiday rentals and smart home tech ASSA ABLOY research published in 2017 forecasts continued growth in the European holiday rentals sector (at 5.8% CAGR). Smart door locks are also making an impact here, at both ends of the market: for service providers — agents and homeowners — and for travellers. A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out, without creating extra work or staff costs. Both Intersoft, in Croatia, and Hoomvip in Spain have built holiday rentals management systems around an app and the ENTR® smart door lock. Agents issue, revoke, track and manage virtual keys for all their guests, saving everyone time and hassle. Travellers use their phones and an app to unlock their apartment. For these visitors the smartphone is already an essential travel accessory. It is a boarding pass, a credit card, a travel guide, and a postcard home... why not a door key, too? And if this key is backed by a trusted home security brand — and a company with vast experience in the mature market for commercial “smart” security — better still.
For the past several years, there has been a focus by integrators and customers to assure that their card-based access control systems are secure. To give businesses an extra incentive to meet their cybersecurity threats, the Federal Trade Commission (FTC) has decided to hold the business community responsible for failing to implement good cybersecurity practices and is now filing lawsuits against those that don't. For instance, the FTC filed a lawsuit against D-Link and its U.S. subsidiary, alleging that it used inadequate safeguards on its wireless routers and IP cameras that left them vulnerable to hackers.Many companies perceive that they are safer with a card but, if done correctly, the mobile can be a far more secure option Now, as companies are learning how to protect card-based systems, such as their access control solutions, along comes mobile access credentials and their readers which use smart phones instead of cards as the vehicle for carrying identification information. Many companies perceive that they are safer with a card but, if done correctly, the mobile can be a far more secure option with many more features to be leveraged. Handsets deliver biometric capture and comparison as well as an array of communication capabilities from cellular and Wi-Fi to Bluetooth LE and NFC. As far as security goes, the soft credential, by definition, is already a multi-factor solution. Types of access control authentication Access control authenticates you by following three things: Recognises something you have (RFID tag/card/key), Recognises something you know (PIN) or Recognises something you are (biometrics). Your smart phone has all three authentication parameters. This soft credential, by definition, is already a multi-factor solution. Your mobile credentials remain protected behind a smart phone's security parameters, such as biometrics and PINs. Organisations want to use smart phones in their upcoming access control implementations Once a biometric, PIN or password is entered to access the phone, the user automatically has set up 2-factor access control verification - what you know and what you have or what you have and a second form of what you have. To emphasise, one cannot have access to the credential without having access to the phone. If the phone doesn’t work, the credential doesn’t work. The credential operates just like any other app on the phone. The phone must be “on and unlocked.” These two factors – availability and built-in multi-factor verification – are why organisations want to use smart phones in their upcoming access control implementations. Smart phone access control is secure Plus, once a mobile credential is installed on a smart phone, it cannot be re-installed on another smart phone. You can think of a soft credential as being securely linked to a specific smart phone. Similar to a card, if a smart phone is lost, damaged or stolen, the process should be the same as with a traditional physical access credential. It should be immediately deactivated in the access control management software - with a new credential issued as a replacement. Your mobile credentials remain protected behind a smart phone's security parameters, such as biometrics and PINs Leading readers additionally use AES encryption when transferring data. Since the Certified Common Criteria EAS5+ Computer Interface Standard provides increased hardware cybersecurity, these readers resist skimming, eavesdropping and replay attacks. When the new mobile system leverages the Security Industry Association's (SIA) Open Supervised Device Protocol (OSDP), it also will interface easily with control panels or other security management systems, fostering interoperability among security devices.All that should be needed to activate newer systems is simply the phone number of the smart phone Likewise, new soft systems do not require the disclosure of any sensitive end-user personal data. All that should be needed to activate newer systems is simply the phone number of the smart phone. Bluetooth and NFC the safer options Bottom line - both Bluetooth and NFC credentials are safer than hard credentials. Read range difference yields a very practical result from a security aspect. First of all, when it comes to cybersecurity, there are advantages to a closer read range. NFC eliminates any chances of having the smart phone unknowingly getting read such as can happen with a longer read range. There are also those applications where multiple access readers are installed very near to one-another due to many doors being close. One reader could open multiple doors simultaneously. The shorter read range or tap of an NFC enabled device would stop such problems. However, with this said in defence of NFC, it must also be understood that Bluetooth-enabled readers can provide various read ranges, including those of no longer than a tap as well. One needs to understand that there are also advantages to a longer reader range capability. Since NFC readers have such a short and limited read range, they must be mounted on the unsecure side of the door and encounter all the problems such exposure can breed. Conversely, Bluetooth readers mount on the secure sides of doors and can be kept protected out of sight. Aging systems could cause problems Research shows that Bluetooth enabled smart phones are continuing to expand in use to the point where those not having them are already the exceptions With that said, be aware. Some older Bluetooth-enabled systems force the user to register themselves and their integrators for every application. Door access – register. Parking access – register again. Data access – register again, etc. Newer solutions provide an easier way to distribute credentials with features that allow the user to register only once and need no other portal accounts or activation features. By removing these additional information disclosures, vendors have eliminated privacy concerns that have been slowing down acceptance of mobile access systems. In addition, you don’t want hackers listening to your Bluetooth transmissions, replaying them and getting into your building, so make very sure that the system is immunised against such replays. That’s simple to do. Your manufacturer will show you which system will be best for each application. Research shows that Bluetooth enabled smart phones are continuing to expand in use to the point where those not having them are already the exceptions. They are unquestionably going to be a major component in physical and logical access control. Gartner suggests that, by 2020, 20 percent of organisations will use mobile credentials for physical access in place of traditional ID cards. Let’s rephrase that last sentence. In less than 18 months, one-fifth of all organisations will use the smart phone as the focal point of their electronic access control systems. Not proximity. Not smart cards. Phones!
The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
HID Global®, a worldwide pioneer in trusted identity solutions, announced that the company and its HID DigitalPersona® multifactor authentication software have been included in the “Champion” category of the 2019 Identity and Access Management (IAM) Emotional Footprint Diamond Report from SoftwareReviews, a division of world-class IT research and consulting firm Info-Tech Research Group. Software users ranked HID DigitalPersona software in the top market quadrant containing solution vendors that are viewed most favorably by customers through unbiased software reviews. "We are very proud to have earned the strong relationship with our customers that SoftwareReviews has acknowledged with this IAM Champion ranking,” said Brad Jarvis, Vice President and Managing Director of Identity & Access Management Solutions (IAMS) with HID Global. Service and support The Emotional Footprint Diamond ranking was included in SoftwareReview’s IAM Emotional Footprint Report “This is now the second consecutive year that SoftwareReviews has recognised HID DigitalPersona software as a top performer and the accomplishment highlights our ongoing commitment to meeting or exceeding our customers’ expectations every time we interact with them.” The SoftwareReviews 2019 IAM Emotional Footprint Diamond illustrates how users view their interactions with eight software vendors based on two key metrics. The first is customer satisfaction with the software given the costs they are paying for it, and the second is their “net emotional footprint” based on the emotional responses they have toward vendor and product across a complex relationship spanning procurement, implementation, service and support. Identity and Access Management market According to SoftwareReviews, its emotional footprint evaluations are based on “100% user-review data, free of traditional components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.” The Emotional Footprint Diamond ranking was included in SoftwareReview’s larger 2019 IAM Emotional Footprint Report, which provides a comprehensive evaluation of all relevant vendors in the Identity and Access Management market. The report serves as a buyer’s guide for prospective purchasers that enables them to leverage the experiences of real users. Each product was compared and contrasted with all other vendors in their category to create a holistic, unbiased view of the product landscape that is visualised in easy-to-understand charts and graphs.
HID Global, a pioneer in trusted identity solutions, announced that it is collaborating with VMware to drive mass adoption of mobile access to digital and physical places by adding HID Mobile Access for opening buildings and doors to VMware Workspace ONE, an intelligence-driven digital workspace platform for managing any app on any device. The collaboration will make it possible for Workspace ONE users, for the first time, to more securely open doors with their smartphones as part of a unified mobile experience that also enables them to access applications, computers, networks, data and cloud-based services. Workspace ONE is an industry leader in unified endpoint management (UEM) and the collaboration with HID will fuel even broader interest and uptake by enterprise organisations focused on blending physical and digital employee experiences with technology. Cloud-based access control platform “Adding physical access control capabilities to Workspace ONE will bring a unique element to our customers’ digital transformation journeys as we take yet another step in redefining what it means to provide empowering digital employee experiences across any application on any device,” said Tony Kueh, Vice President of Product Management, End User Computing, VMware. The platform streamlines mobile ID replenishment over the air when employees lose their smartphones HID mobile credentials are delivered to Workspace ONE through the HID Origo cloud-based access control platform that provides a suite of integration, enablement and developer tools and services that simplify how HID partners and a growing community of new developers and resellers bring mobile access control solutions to market. The platform also streamlines mobile ID replenishment over the air when employees lose or must replace their smartphones and other mobile devices. Cyber security and physical security “The collaboration between two of the leading companies in the fields of cyber security and physical security will help accelerate the use of converged physical and logical access control on mobile devices,” said Hilding Arrehed, Vice President of Cloud Services, Physical Access Control, with HID Global. “The solution underscores HID’s and VMware’s shared commitment to bring to market one of the industry’s first unified access control solution for a user base of this size.” VMware recently completed a pilot of their platform integration at VMware facilities using Bluetooth-enabled HID iCLASS SE readers and mobile IDs. The HID Mobile Access application programming interfaces (APIs) and software developer kits (SDKs) provided VMware with direct access to HID access control hardware, speeding integration and pilot execution. Converged physical and logical access control The incubation of this technology partnership has validated the benefits of converged physical and logical access control on mobile devices including a more seamless, convenient and intuitive experience for users with improved security and administrative efficiency. Users accessed buildings, rooms and other spaces by tapping their mobile device to a reader at the door, and also unlocked doors from a distance using “twist and go” mobile gesture technology or by simply swiping to unlock their phones as they approached.
HID Global, global provider of trusted identity solutions, has enabled BigWise, a global provider of wise solutions worldwide, to bring the security and convenience of biometrics to its retail and restaurant customers. BigWise went from concept to a pilot of its new biometric-enabled Stellar POS platform at a major customer within 30 days using the HID DigitalPersona fingerprint biometric solution. HID DigitalPersona fingerprint biometric solution HID’s fingerprint biometric solution significantly shortened our path for secure fingerprint biometric authentication" “HID’s fingerprint biometric solution significantly shortened our path for adding secure fingerprint biometric authentication services to our Stellar POS platform,” said Jose Rivas, founder and CEO, BigWise Corporation. He adds, “We were able to move very quickly to give our customers valuable new capabilities for stopping internal theft and fraud while simplifying employee access to the Point of Sale (POS) terminal. We expect our lead customer to roll out this new biometric-enabled Stellar POS solution in their operations in the very near future and are excited about the product’s broader market opportunities for us.” EikonTouch fingerprint biometric readers Taking advantage of DigitalPersona’s intuitive biometric software development tools, BigWise added fingerprint biometrics to their POS offering in a matter of weeks. The new solution allows customers the flexibility of choosing the HID Fingerprint biometric reader that meets their requirements, including the DigitalPersona 4500 and EikonTouch fingerprint readers. With the addition of fingerprint biometrics, Stellar POS gives organisations not only a more convenient way to login to their POS terminals but also allows them an effective way to stop labor hour fraud as well as POS theft due to unauthorised manager overrides and approvals. Stellar POS end-to-end solution “We are pleased to have helped BigWise complete this biometric authentication pilot and shorten time to market for its exciting new offering,” said Wladimir Alvarez, senior director of Sales LAM, Extended Access Technology Business Unit with HID Global. “In addition to securing their POS systems DigitalPersona fingerprint biometrics finally allows Bigwise customers to eliminate their dependence on insecure and costly passwords and swipe cards.” Stellar POS provides an end-to-end solution from the store floor or restaurant counter Stellar POS provides an end-to-end solution from the store floor or restaurant counterStellar POS provides an end-to-end solution from the store floor or restaurant counter through the full range of inventory, logistics and production processes and makes it easier to manage offers and promotions, loyalty programs, and accounting and treasury operations. BigWise sells the Stellar POS solution primarily in Colombia, Chile, Argentina and Peru. Identity management HID DigitalPersona biometric readers along with the DigitalPersona software development kit (SDK) solves security and identity management challenges for hundreds of millions of users around the world. To get developers off to a quick start, HID’s DigitalPersona developer kit includes hardware samples, downloadable royalty-free SDKs, sample code, documentation and membership in HID Global’s Crossmatch Developer WebPortal.
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