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CCTV cameras - Expert commentary

Can CCTV become a more effective tool?
Can CCTV become a more effective tool?

We all know that having CCTV around your home can help to protect you and your family. Without CCTV, you could end up in danger and an intruder could get away with breaking into your house, hurting your loved ones and stealing your possessions. Similarly, without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process. In short, making sure you have CCTV is important for both home and business security. However, it can be improved to become a more effective system so that you’re better protected, and can even deter a potential intruder without having to panic. In our world of ever-changing technology, we’re able to upgrade and enhance our CCTV systems so they can become a monitored system. Remote CCTV monitoring is an ideal way to protect everyone and everything whether you’re at home or at a workplace. What is remote CCTV monitoring? For a long time, CCTV was one of the best ways to keep your home, the office and people safe. But people started to notice that it would only deter people so much of the time and often the cameras were ignored by intruders. They would just cover their faces and hope for the best as they steal from a home, office or any other premises. Remote CCTV monitoring is a system that can loop into your existing CCTV, or come preinstalled with a new system. This technology sends a feed to a control room full of trained operators that are on call 24/7. Within this control room, operators are able to respond to any sort of distress call or unauthorised movement on the property line.  How does it work? Remote CCTV monitoring works by attaching to a live feed of your CCTV system, existing or new, so that the signal and images can be passed to a team of operators. These operators are on hand 24/7 so that if there is a problem, you know that you're safe in the hands of a specialist team. The specialist team has been trained to mitigate the chances of somebody breaking into your home when the system is triggered; similarly they call the local authorities instantly so that the potential intruder has less time to flee the scene. This is especially important if an intruder is already inside your property because they have less time to steal your items and leave. Without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process One of the biggest questions that revolve around remote CCTV monitoring is the idea of operators watching the CCTV at all times. Luckily most remote CCTV monitoring systems will incorporate a motion detection system to accompany your CCTV. Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line. These motion detection systems are state-of-the-art and so, depending on the system that you choose, they can watch over your property from a number of angles. Once the motion detection system has been triggered and the alert has been sent to the control room, then and only then will the operators get involved. This means that until the motion detection system has been triggered, nobody will watch your live CCTV feed. After one of the systems has been triggered, one of the specialist operators will instantly jump into action. This means that they can take different measures to deter any potential intruder and make sure that they do everything in their power to stop any damage or theft from the premises. In addition to the motion detection system and CCTV, you are able to opt for a public address (PA) system too. This means that an operator is able to shout commands through the PA system and potentially scare away any intruder. The intruder will also be warned about the fact that local authorities have already been called to the location.  Remote monitoring versus traditional CCTV Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line Having a monitored CCTV system means that you're able to better protect yourself, your business, employees and even your loved ones. Whether you're at home or in the office, having someone looking over your shoulder protecting your every move is something that can be appreciated by everybody. The biggest problem with just having traditional CCTV, is that it is a reactive system. This means that rather than stopping crime, a CCTV system just records it. While the thought is that having a CCTV camera visible can deter some intruders, there's no real evidence to suggest that it stops anybody; anyone can simply cover their face and carry on breaking into your home, office or even your car. As mentioned, remote CCTV monitoring is going to tackle that problem and make sure that someone is on hand to protect you at all times.

The digital transformation of access control solutions
The digital transformation of access control solutions

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Optimising large-scale event security and operations with intelligent video surveillance
Optimising large-scale event security and operations with intelligent video surveillance

Large event venues spend significant resources on physical security, and the vast majority invest in video surveillance systems as a way of monitoring public areas such as parking lots, garages and seating, as well as “backstage” areas such as loading docks and offices. Even though the camera footage is often preserved for investigating incidents, for the most part, video footage goes untapped because – realistically – security staff cannot constantly and efficiently monitor cameras in real-time or review the high volumes of archived video. Video analytics powered by Artificial Intelligence Increasingly, event venues are overcoming this challenge and maximising this video data by investing in intelligent video surveillance. In this article, I will explore how the combination of traditional surveillance and groundbreaking video content analytics enables event venues to not only optimise physical security and safety, but also improve customer service, streamline operations, and gather valuable business intelligence. Deep learning and artificial intelligence-based video content analytic systems detect, identify, extract, and catalog all the objects that appear in video footage based on classes and attributes such as gender, appearance similarity, color or size. This – along with behavioral detection, such as object interactions, dwell times, and navigation paths, as well as face and license plate recognition – enables searchable, actionable and quantifiable analysis of video. The technology makes it easy for users to accelerate post-event investigations, improve situational awareness, and derive critical business insights from video data. Accelerate post-event investigations, improve situational awareness, and derive critical business insights Accelerating investigations Where there are crowds, it’s not uncommon for medical or criminal incidents to transpire. In the aftermath, security teams must quickly understand the scene and, by making video searchable, video analytics helps them efficiently gather information or evidence from multiple camera. Whereas a manual search of video footage would require hours, if not days, of valuable time and staff resources – while being subject to human error – a video content analytics system enables effective multi-video search using a variety of filters, so that post-incident investigations can be focused and, thereby, accelerated. For instance, if witnesses claim that a man in a yellow shirt caused a disturbance and then drove away in a blue pickup truck, security could filter video to review instances where people or vehicles matching those descriptions appeared, and then focus their investigation on relevant video evidence. For the same example, if the perpetrator was still at large in the venue, security managers would want to track the person’s movements and, ultimately, apprehend him. Using the same cataloged metadata that drives video search, intelligent video surveillance accelerates real-time response to developing situations from threats and suspicious behaviors to emergencies, or even any behavior that requires closer monitoring or intervention. Something as mundane as an unwieldy queue forming at a concession stand can alert logic that increases operators’ situational awareness and ability to effectively intervene. By understanding developing situations in real-time, they can respond more quickly to prevent or solve a problem. Rule-based real time alerts Users can configure rule-based real-time alerts, based on specific scenarios – such as when people counts in the defined space next to the cashier are higher than the specified threshold, indicating a queue, or when vehicles are detected dwelling in a no-park zone or sensitive security area. In the case of the offender in the yellow shirt, security could configure alerts to notify for appearances of men in yellow shirts or blue pickup trucks within the event complex. If they’re able to extract the perpetrator’s face or license plate from the video search, security officers can also identify and track the specific person and vehicle of interest. Intelligent video surveillance users can compile “watchlists” Object recognition is helpful for tracking specific, identified threats, but it can also be leveraged for locating missing persons or vehicles or offering VIP services to guests who comply. Intelligent video surveillance users can compile “watchlists” – that include persons of interest, such as past agitators, recognised criminals or terrorists, missing persons or VIPs – to be alerted when matches for these faces appear in video. Face recognition can also be used to differentiate recognised employees from visitors that are not authorised to be in certain spaces in order to prevent security breaches. Because camera conditions aren’t always optimal for “in the wild” face and license plate recognition – where lighting conditions or camera angles don’t always allow for a pristine face or plate capture – it is critical to have a comprehensive video content analysis tool for triggering alerts based object classifications and non-personally-identifiable parameters. Optimising operations based on business intelligence While having real-time situational awareness is crucial for proactive intervention to developing situations, understanding long-term activity and trends can be equally important for an events venue or stadium. With video analytics, video surveillance data can be aggregated over time to generate statistical intelligence, trend reports, and data visualisations for operational intelligence. This capability transforms video surveillance from a siloed security tool to an intelligence platform with broad value for business groups across the organisation. Marketing departments can gain visitor demographic information for targeted advertising and product placements. On-site retailers can uncover how visitors navigate their stores and the products or spaces that draw the most attention. Property management can follow heatmaps demonstrating where visitors dwell and the durations they stay at certain exhibits or areas, to base rental and leasing fees on actionable and quantifiable intelligence. Operations managers can more effectively plan and hire staff for events, by analysing visitor traffic trends, entry and exit points and occupancy statistics.   Video surveillance data can be aggregated over time to generate statistical intelligence For these reasons and more, event organisations that already rely on CCTV networks should consider how to better leverage those existing investments to deliver substantial value across the organisation. By making video searchable, actionable and quantifiable, intelligent video surveillance empowers event managers to enhance public safety and physical security, while also streamlining operations and improving customer service.

Latest Videcon PLC news

Ocucon provides Aldi with Occupi technology embedded in doors to control shoppers flow in retail stores
Ocucon provides Aldi with Occupi technology embedded in doors to control shoppers flow in retail stores

Some time ago Occupi by Ocucon didn’t exist. In that time, the retail technology company has worked tirelessly to enable retailers to comply with social distancing guidelines, whilst keeping their productivity high, and shoppers’ queuing times as low as possible. Occupi by Ocucon uses technology embedded in door mounted video cameras to coordinate and control the flow of shoppers both in and out of retail stores. Aldi launched Occupi ‘traffic light’ After securing business from nearly 1,500 stores, Ocucon is surveying a market opportunity in the UK of billions. And the US, which is worth an estimated £5 billion, looks set to follow. Earlier Aldi launched the new Occupi ‘traffic light’ system in stores across the UK and Ireland in the supermarket chain’s latest measure to keep customers and their staff as safe as possible during the ongoing pandemic. Already another 150 retail multiples have contacted Ocucon in a desperate rush to place orders as crowds head to their newly re-opened stores. Authorising entry to shops Far more than a people counting system, the technology is capable of marshalling shoppers into groups as it authorises and allows entry into the store, ensuring social distancing can be followed inside. This means opening stores can accelerate the entry of shoppers in the morning before moving onto a one person out one person in strategy. The automatic shop doors will only open when the signage permits entry and the number of customers allowed in the store at any one time will be calculated based on the shop’s size and social distancing requirements – allowing people to remain two metres apart at all times. More than just people counting The system can also control the number of shoppers in a store at any one time and its deep learning algorithm is constantly analysing so it knows how many people are in store at any given time which it compares with entry and departure numbers. This results in unparalleled accuracy – something that can’t be achieved by basic in-out people counting products. Occupi by Ocucon is working with ASSA ABLOY, the UK’s supplier of physical door controls (locks, door entry and closure systems) to the retail sector, and Videcon, the UK’s manufacturer of specialist CCTV camera systems and related technologies. Solution for retail industry Gary Trotter, Ocucon’s Founder and CEO said, “We pioneered the development of Occupi by Ocucon by working together with Aldi and ASSA ABLOY. I can’t think of a time when two entirely separate, but world organisations, would throw their collective weight behind the development of a concept like this in such a short time.” He continued, “We are in the midst of an ongoing pandemic and there was an incredible spirit of collaboration and innovation in the way everyone came together. We were lucky to have a client in Aldi who asked us for help and lucky to have the technological expertise and partners to help us deliver what I believe is a truly ground breaking solution for retailers.”

WBE announces names of its founding partners for The Security Event 2019
WBE announces names of its founding partners for The Security Event 2019

The Security Event has built a platform which is truly designed by the industry, for the industry, with game-changing collaborations with manufacturers, distributors, service providers, associations and industry leaders, industry media and complementary events. Spearheading this approach, a truly outstanding group of global companies has been selected from a range of disciplines to help shape this game-changing new exhibition. The Security Event is proud to have support of its ten founding partners - Anixter, ASSA ABLOY, Avigilon, Comelit, Dahua, Honeywell, TDSi, Texecom, Tyco and Videcon. Comelit managing director Francesca Boeris commented: “Comelit are extremely excited to become a founding partner of The Security Event 2019. The events concept and UK focus aligns perfectly with Comelit’s aims moving forwards.” Notable security experts The Security Event will delivery exactly what the commercial security market has been waiting for"Andy Croston, Owner/Director at Videcon Ltd echos this sentiment, “As one of the first Founding Partners to come on board we saw the huge potential of this exhibition from the very beginning. We’re certain The Security Event will delivery exactly what the commercial security market has been waiting for." As Dahua’s UK & Ireland head of operations Ben Perkins puts it, The Security Event “Gives Dahua the opportunity to get in front of the UK market.” The event has already created a buzz within the industry and is expected to welcome over 6,000 visitors across the three days. Along with notable security experts and respected industry bodies, the event will also host around 100 security brands, including the 10 founding partners. Engaging with security professionals For these companies to come on board as founding partners reaffirms the goals of The Security Event as a concept, with a vision to create a dedicated platform that levels the playing field, enabling exhibitors, installers and end users alike to reconnect. “We believe The Security Event is exactly what the UK security industry needs and are excited to come on board as a founding partner,” says Gareth Ellams, ASSA ABLOY Group Sales Director. He continues, “At ASSA ABLOY, we are looking forward to the opportunity to engage directly with security professionals as well as end users, to present our solutions.” The Security Event is proud to host a tailored education programme, featuring professionally accredited seminars, designed specifically for UK security professionals in the trade and their end users. Innovation Theatre to host seminars All ten founding partners will be welcomed into our Innovation Theatre hosting seminars on a broad range of disciplines Delivered across three theatres, industry bodies, technology leaders and renowned experts will provide the latest industry developments and technology updates. As well as participating in the exhibition itself, all ten founding partners will be welcomed into our Innovation Theatre hosting seminars on a broad range of disciplines. Location is of huge importance to The Security Event and was a key deciding factor for many of the founding partners also. Gordon Morrison, Sales Director, Access & Video, GB, Tyco Security Products recognises that, “The opportunity to take an active role as a Founding Partner in an industry event at the location that so many of our customers consider ‘home’ was extremely welcome." John Davies, TDSi Managing Director also says: “We look forward to meeting our partners and customers in the heart of the Midlands again in 2019.” Excellent opportunity to showcase products The Security Event will be the first time a major security exhibition has been held at the NEC Birmingham for more than five years and many feel the NEC has always been the true home of UK Security. Texecom marketing director Clym Brown agrees: “We’re partnering with The Security Event because it gives us the chance to reconnect with our installer base in the Midlands and North of the country.” This event provides an excellent opportunity to showcase our security portfolio and enhance our relationships with installers" Mick Goodfellow, GM Honeywell Security EMEA also expresses his delight at joining: “This event provides an excellent opportunity to showcase our security portfolio and in a location that allows us to enhance our relationships with our installer base.” Connecting with integrators Jarod Booth, Strategic Relationship Manager of Anixter shows his support “There is a gap in terms of opportunities to connect with integrators, end-users and installers outside of London and the South of England, and we feel that the location of The Security Event will help bridge that gap.” With 10 of the world’s most recognised security brands supporting the development and launch of the first edition, the industry can be assured that The Security Event will be the place to do business going forward.

WBE announces event highlights and registration details for The Security Event 2019
WBE announces event highlights and registration details for The Security Event 2019

The Security Event - powered by Security Essen arrives at the National Exhibition Centre (NEC) in Birmingham, UK from 9 to 11 April 2019. This major new security exhibition features around 100’s of security brands. Visitors can now register online for the event, organised by Western Business Exhibitions (WBE). Cooperation partner is Messe Essen (Germany), organiser of the trade fair for civil security Security Essen. The British market is one of the most important markets for the security industry worldwide. The Security Event, powered by Security Essen aims to deliver a world-class exhibition dedicated to UK security professionals, installers and integrators. Unrivalled networking opportunities The Security Event has been developed with support from ten of the industry’s major players and tailored to precisely meet the needs of the security industry. Numerous key companies from the international security industry will be on site – including Anixter, ASSA ABLOY, Avigilon, Comelit, Dahua, Honeywell, TDSi, Texecom, Tyco, Videcon and many more. Visitors can obtain their free event ticket now from the website. Challenges and opportunities within the sector will be discussed by security experts as well as showcasing the latest innovations on the market Under the motto ‘Designed by the industry, for the industry’ - The Security Event will offer a tailor-made education programme, alongside unrivalled networking opportunities for security professionals. Challenges and opportunities within the sector will be discussed by security experts as well as showcasing the latest innovations on the market. Accessible exhibition venue The Security Event will take place parallel to three already well-established successful WBE exhibitions. These are The Health & Safety Event, The Fire Safety Event, also powered by Security Essen and The Facilities Event. This setup will create synergy, offering visitors relevant added value during their visit to the NEC, Birmingham. The NEC, Birmingham is considered the home of the UK commercial security industry. Thanks to easy, direct links to the British motorway network, mainline train stations and a local international airport – the NEC is the most accessible exhibition venue in the UK. On site 16,500 parking spaces are also available for visitors.

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