TSSI Access control systems & kits

Small business owners work hard. They are often the first ones there in the morning and the last to leave at night. Even then, they likely bring their work home with them. During that time, everything they do is aimed at making their business as successful as possible. Because of this, many business owners don’t take vacations, and if they do, they spend a lot of time worrying about their business while they’re away. In both cases, the potential for burnout is tremendously high. The primary concern for these individuals is loss, whether from theft, waste, vandalism or other causes. Depending on the degree of the loss, it can have a devastating effect on small business. Therefore, professional security solutions must be top of mind for these businesses. Small business owners can take advantage of advanced technology that can help them work smarter, not harder Video surveillance for small businesses One technology that can address loss, the feeling of helplessness that comes from not being on site and more is video surveillance. Sadly, it’s not always on the radar for small business owners, many of whom think video surveillance is very expensive and out of reach. But that couldn’t be farther from the truth. There are high-quality, relatively inexpensive solutions that don’t require much, if any, configuration, allowing an installer to place cameras, run cable, plug cameras into the recorder and use software to get end users up to speed on remote access. Best of all, almost all of these solutions come with a mobile app or other means of accessing video—both live and recorded—remotely from a smartphone or tablet. In a world where our phones have become our lifeline to a lot of information, including email, banking, inventory management and more, a security system simply has to provide this type of access. Given the availability of cost-effective video surveillance solutions and their ease of use, small business owners can take advantage of advanced technology that can help them work smarter, not harder in a few key areas. Video surveillance solutions come with a mobile app for accessing video remotely from a smartphone or tablet Efficient incident monitoring Having a high-quality video surveillance system with proper coverage means that any time an incident or loss occurs, a small business owner can go back and find it on the video and identify exactly what happened. For example, if something goes missing from a retail store, reviewing the video will reveal exactly what happened, when it happened, how it happened and—depending on lighting, camera resolution and field of view—possibly who took it. Video systems can also be valuable from a liability perspective. Slip-and-fall claims are not uncommon, but in many cases they turn out to be false. Thankfully, cameras can provide video that will support or refute a claim. Without video, such incidents could be costly for small businesses. A simple review of recorded videos will solve any mystery and eliminate the potential for a long argument with no evidence Video recording for incident verification Another example would be a customer who claims they were shorted on the change they received from a cashier. Rather than taking the time to count the money in the drawer and reconcile that with receipts, a small business owner could simply review video from a camera placed above the point of sale to determine if the customer’s claim is correct or if they may have been mistaken. This feature can also help alleviate or avoid a potentially awkward or difficult situation when there’s a difference of opinion with a supplier. Say for instance a delivery driver claims he or she brought three cases of product to the back door, but there are only two cases in the stockroom. A simple review of the video that’s been recorded will solve the mystery once and for all and eliminate the potential for a long, drawn-out argument with no evidence one way or the other. Smartphones for remote monitoring It’s natural for small business owners to feel stressed when they’re not at their physical location. After all, they’re the ones who have invested in the business and are responsible for making sure it runs smoothly and profitably from day to day. For small business owners with surveillance systems, vacations can become not only a reality but also the relaxing time they are supposed to be. For small business owners with surveillance systems, vacations can become not only a reality but also the relaxing time Rather than sitting on a beach and worrying about whether the store opened on time or if employees are doing what they’re supposed to be doing, an owner can pull out his or her smartphone, log in to remotely to the video system and know for sure. That peace of mind is invaluable for small business owners. This is also helpful for business owners with multiple locations. Because no one can be in two—or more—places at once, a video surveillance system can provide eyes and in some cases ears at a location, which can be accessed at the click of a button. Video surveillance for training For a small business, it’s imperative that employees follow established policies and that staffing levels are maintained at the most efficient level possible. These are two other areas where video surveillance can help. If a small business owner sees that something isn’t being done properly, whether by a single employee or if the problem is more widespread, he or she can use video for training purposes. They can sit down with the employee or employees to review the video and explain the proper policies and procedures. Conversely, video can be used to demonstrate proper techniques or even to recognise employees for a job well done. From a staffing standpoint, reviewing video could reveal unexpectedly busy or down times Maintaining staffing levels From a staffing standpoint, reviewing video could reveal unexpectedly busy or down times. A business owner can review video from 3 p.m. on a Saturday to see how many customers are in a location and determine the ratio of employees to customers. Looking at a variety of times over a period of weeks or months could help determine optimal staffing levels, which may lead to the decision to increase staffing on Saturday afternoons when a store is busy. This will help improve customer experience and potentially increase sales. Motion detection for accurate access control Cameras can be deployed with motion-detection sensors to alert business owners when someone enters a certain area, whether during or after business hours. In many cases, detected motion can trigger an alert and/or a video clip to be sent to the business owner’s smartphone so they can review and verify whether something is out of the ordinary. These deployments could be set up to monitor a variety of locations, such as an office, safe, doors and other sensitive areas at all times or just during specific hours. If motion is detected during off hours, the business owner can view video and alert police that an unauthorised individual is at their business. Surveillance videos can be used to demonstrate proper techniques or even to recognise employees for a job well done Cybersecure video surveillance systems From a cybersecurity perspective, manufacturers are constantly releasing firmware updates to protect cameras from malware and/or unauthorised intrusion. Once someone has accessed any device, all systems and devices connected to the same network become vulnerable. Updating these devices tends to be an afterthought for small business owners, who may either forget or simply not have the time to do it. So it should come as no surprise that these important updates often go uninstalled. Today’s advanced video systems overcome this obstacle with easy updating, which can be performed by small business owners or installers to ensure constant protection. Other systems are available with auto-updating capabilities, which remove the onus from small business owners completely. Today’s advanced video systems overcome cyberthreats with easy updating Cost-effective surveillance solutions These are just a few of the many benefits video surveillance systems offer small business owners. What’s important to note is that for each to be successful requires having to have the right camera for the right environment. For instance, a camera positioned at the back door of a business has to have wide dynamic range to deal with changing light levels throughout the day. A camera used to monitor transactions must offer high enough resolution to identify bill denominations. Today’s solutions are cost-effective, easy to use and offer the flexibility to monitor operations from anywhere at any time – giving small business owners the power to work smarter, not harder to grow their bottom line.

Until recently, the convenience and security of “smart” electronic locks have been exclusively enjoyed by owners of homes, with renters largely being left out in the cold. Locked out by the temporary nature of their living arrangement, and not allowed to make structural changes to their temporary abodes, these renters have been unable to enjoy the many benefits of these connected devices. But today, smart lock capabilities are becoming available to renters and rental property owners, thanks in large part to new smart lock conversion products that let renters add smart capabilities without having to remove or alter their original lock hardware.Altering the functionality and aesthetics of your home exterior and interior is entirely your call as a homeowner, but it's more difficult for renters Rising influence of smart locks  According to a Nov. 2017 Research and Markets report, “The smart lock market is expected to reach USD 2.67 Billion by 2023 from USD 1.28 Billion in 2017, at a CAGR of 13.11% between 2017 and 2023. Rising adoption of smartphones and other connected devices acts as a driver for the growth of the smart lock market. Moreover, growing security and safety concerns and enhanced features compared with traditional lock systems also drive the growth of this market.” Until recently, the growth in this market has been created by homeowner purchases, and for obvious reasons. When you’re a homeowner you can update your home however you want. Want to swap out your locks, lighting, thermostats, or add an entire home automation suite of devices?  Go for it. Altering the functionality and aesthetics of your home exterior and interior is entirely your call. But when you’re renting a property that someone else owns, an entirely different set of rules applies. When apartment dwellers make any physical alterations to their unit, they may be in danger of violating their lease agreement, upsetting their landlord, and ultimately losing their security deposit. Utilising smart lock conversion kits There are flexible and affordable DIY products that let you add smart technology to your rented home while still playing within the rental rules Fortunately, today there are flexible and affordable DIY products that let you add smart technology to your rented home while still playing within the rental rules. Smart lock conversion kits can replace the interior half of an existing lock without changing the exterior. In so doing, they quickly transform these mechanical locks into smart locks. And, just as with all smart locks, they can do it without requiring any screwing into walls or wiring. Other products can maintain the style of the existing front door hardware and allow the renter to preserve the exterior and match to an existing handle set. This is certain to please landlords and renters who want to maintain a consistent look. According to a “Smart Lock Audience Segmentation Study” produced by Kwikset, “The ability to work with an existing deadbolt ranks with renters as the number one attribute desired for the smart lock” (tied with auto-locking at 61%). These conversion kits address this desire while providing apartment dwellers and other renters with all the benefits of smart locks previously enjoyed solely by homeowners. Renters can control their electronic locks by using a web-enabled device, meaning they can use their smartphone to lock and unlock their home Remote access for lock administrators Renters can now access the greater access control of smart locks. With a partner home automation hub, renters can control their electronic locks by using a web-enabled device, meaning they can use their smartphone to lock and unlock their home from any location, inside the home or from miles away. According to that same study, locking and unlocking the smart lock while away from home was important to 43% of renter respondents. The smart lock can become the most convenient place for users to control their entire home automation system In combination with any one of dozens of home automation hubs, converted smart locks can also become a connected part of a complete home automation system, including lighting, heating, A/V, and more. They can even bring control of an apartment’s home automation system directly to the front door. And when a home control or security device is located at the front door, it can very easily become part of a renter’s routine. The smart lock can become the most convenient place for users to control their entire home automation system. Modernising physical key security  Another huge plus that renters can enjoy with smart locks is that they can put away their apartment key. Not only can they now use their smart phone to enter their home, but they can also remotely unlock the door for any vendor or anyone else that they want to allow access to their home. Information is power, and apartment dwellers can become much more powerful with smart locks. Renters can now have access to an information audit trail of whether a door has been locked and unlocked, and when this took place.Information is power, and apartment dwellers can become much more powerful with smart locks They can receive notification via text message of when their teen arrived home safely, or when the plumbers came and when they left.With these new smart lock conversion kits, bringing smart lock technology along to a new dwelling. Of course, renters don’t necessarily stay in their apartment forever. But that doesn’t mean they have to give up the benefits of their smart security system. Who said you can’t take it with you? With these new smart lock conversion kits, bringing smart lock technology along to a new dwelling may be the easiest, most stress-free thing about the move. Smart lock benefits for landlords The benefits of smart locks and smart lock conversion kits are not limited to renters. People who own rental properties can also reap the benefits of the newest connected lock products. First, rental property owners can discover the joy of maintaining complete access control without managing dozens of keys. Fear of losing keys and having to constantly swap out hardware can become a thing of the past. Not only can renters now use their smart phone to enter their home, but they can also remotely unlock the door for anyone else that they want to allow access to their home With remote locking and unlocking controlled through a smartphone, tablet or internet-connected device, property owners no longer have to take the time to come to the property to physically hand off a key. Nor do they have to put a key in a storage locker, hide a key in a shrub (or use one of those fake key-hiding rocks). Frequent resident turnover?Rental property owners can still enter their property by using their own smart phone, or via the old fashioned way with a master key even with smart locks Owners don’t have to constantly be making new keys. Need to facilitate a repair?  Neither the owner nor the resident need to be at home to let the repair person inside. Tradition meets modernisation with smart locks Of course, having complete access control does not mean foregoing access to their property. Rental property owners can still enter their property by using their own smart phone, or via the old fashioned way with a master key. Perhaps even more important than the convenience is the peace of mind enjoyed by rental property owners, which comes from always knowing who is coming and going to and from their property, and when. Airbnb co-founder, Nathan Blecharczyk, agrees. He told Lifehacker.com, “Whether it’s my Airbnb guest, house cleaner, or someone else, electronic locks make it easy to manage access to my house while I’m away at the office or traveling.” The information provided by the smart lock to their phones and tablets lets them monitor lock usage and lock status. No matter how far from their property they may be, owners will have an information trail of all the activity that revolves around their door lock. Protecting holiday homes These home automation devices can even allow rental property owners to charge a bit more for rent The vacation rental market can be highly competitive, especially in the most desirable vacation destinations. Smart locks, and other connected devices, can also give rental property owners a competitive advantage over other properties in the area. Offering potential guests the security and convenience of smart locks, smart thermostats, doorbell cameras, and connected lighting can be the difference maker in closing that rental deal. These home automation devices can even allow rental property owners to charge a bit more for rent. Whether you’re managing a vacation rental from afar, or actually using or living in a rental, the benefits of smart locks have never been easier to access. And with new smart lock conversion kits, this technology has never been easier and faster to install. What this means to smart lock dealers and integrators is that there’s a whole new market for home automation and connected security products, and a market of renters and rental property owners ready to make their rental units and their lives significantly “smarter.”

When asked about what the market should be thinking about in 2018, I am left offering an answer that serves as an urgent call to action: prepare yourself for change! The security industry is soon likely to see a dramatic shift from the traditional segmentation of commercial and residential security. Smart phones, mobile technologies, cloud computing, and having everything provided ‘as a service’ in peoples’ lives means users of buildings have a new set of expectations. In many ways, the coming crosspollination of residential and commercial security offerings means we will have a better idea of best practices. The convenience of residential spaces will combine with the robust security of commercial facilities, for example. But this also means a higher level of demand will be placed on security integrators, facility managers and owners. Operations groups may need to change drastically to offer new technologies. Security as a service is likely to become more common. And new technologies are emerging that will facilitate this change and require new skillsets and expertise. So, what the market should be thinking about right now is: how do we all, collectively, keep up? More critical is finding ways to offer or utilise new technologies and total solutions that make operations easier Ensuring security preparedness As it stands now, in terms of physical security for doors and openings, we are currently in a world where we can secure almost anything. Be it hospital, school, file cabinet, server rack, grain silo or barn that is off the electrical grid, we have a solution for that. So being hyper-aware of your industry, its offerings, and how the products work together is important, as it means every location that needs security can have security. But perhaps more critical is finding ways to offer or utilise new technologies and total solutions that make operations easier, moving security components deeper into a building, facility or campus, and building and leveraging on partnerships where everyone is invested in the other’s success. Here are a few suggestions for addressing these issues. Training in new security solutions Perhaps the biggest change in the near term will be emerging technologies that will alter how we currently use security solutions. Be it cloud-based security, intelligent keys, new types of credentials, or simply a better software for management, the need to be well-versed on these offerings is key. To this end, it is important to not only know what offerings exist in the security world, but also be well-trained on them. Seek out a manufacturer that is willing to offer training and education on products, strategies and solutions. While it is important to secure server rooms at the point of entry, it might also make sense to provide a cabinet lock with audit capabilities on the rack or cabinet itself Identifying an end goal Further, approach the integration and implementation of these technologies with a collaborative mindset. For dealers and integrators this means utilising new technologies to better secure a facility for a client. As a building owner or manager, it means making tenant and occupant life better while streamlining your own operations. The ultimate goal of any new technology is to meet customer needs in the very best possible way. And that goal should trickle down from manufacturer to integrator to the facility manager and ultimately the end user. Don’t just implement technology for the sake of doing so. Do it with purpose by identifying an end goal and utilising these amazing solutions to achieve that. Identifying an end goal also means seeking out the core requirements a building has to provide users with the expected level of security and service. This is obviously dependent on the building, and it doesn’t always mean physically moving into a building, but rather looking at ways to move further into the operations of a business. Securing access to buildings Government facilities are undergoing a transition to security requirements dictated by the FICAM programme For some businesses, keeping server racks or file cabinets secure can be critical. And while it is important to secure these rooms at the point of entry, it might also make sense to provide a cabinet lock with audit capabilities on the rack or cabinet itself. New opportunities also fall into this category. Government facilities are currently undergoing a transition to security requirements dictated by the Federal Government’s Identity, Credential, and Access Management (FICAM) programme. FICAM sets standards for implementation of secure access to all government facilities and mandates the use of FIPS 201 Personal Identity Verification (PIV) for federal employees and contractors. This means that PIV enabled access points will be required on the perimeters, interiors and other openings. Finding ways to retrofit these affordably, efficiently and effectively means offering more secure openings on what is likely to be a tight budget. This can also apply to offsite facilities. Earlier I mentioned barns and grain silos – locations that are often left off electrical grids but can come with the need for auditing capabilities – and a solution exists for that. So, while a corporate headquarters might be under robust lock and key, it is always good to ask about other locations that could use a simple security upgrade. Personal Identity Verification-enabled access points will be required on the perimeters, interiors and other openings Establishing security partnerships Again, the best way to achieve readiness with this approach is to be aware of the market and its offerings, and to engage in collaborative partnerships. Collaborative partnerships are critical for everyone who is tasked with protecting the people and places that matter most. Manufacturers rely on the integrators and building supervisors to understand the new and developing needs in the industry. Integrators then must rely on manufacturers to provide these solutions, offer education and training, and be in constant contact about the newest technologies available. Collaborative partnerships are critical for everyone who is tasked with protecting the people and places that matter mostAnd building owners or managers must both be aware of their tenant and end user needs and demands – be it for new technologies or even seeking out sustainability solutions. In turn, they need to know they can rely on a collaborative approach from an integrator and manufacturer who is invested in their success. Industry collaboration for a secure future Again, the biggest thing we must all need to consider now is how to prepare for the future. Treading water is simply not enough in the security market anymore. New technologies and performance expectations are forcing us to consider ways to better serve our clients – whether we are a manufacturer, integrator or in charge of facilities. And the best way to do this is together. We are all invested in the success of one another, and in the people who use the places we strive to keep safe. By seeking out, developing, and cultivating these partnerships in collaboration and innovation, we are able to help one another prepare for the future that is becoming more complex, intriguing and exciting every day.