TESA Access control systems & kits

Should ‘Made in China’ be seen as a negative in security systems and products? It’s an important and complex issue that merits a more detailed response than my recent comment in the Expert Panel Roundtable. For me, there are two sides of the answer to this question: Buying products that have certain negative attributes that are not in alignment with some part of a belief system or company mandate. Buying products that do not perform as advertised or do something that is unacceptable. For integrators and end users making the buying decisions, the drive to purchase products may not be based on either aspect and instead on the product that can do the best job for their business. But for others, a greater emphasis on the ethical implications of purchasing decisions drives decision-making. What is ethical consumption? Ethical consumption is a type of consumer activism that is based on the concept of ‘positive buying’ in that ethical products are favouredEthical consumption — often called ethical consumerism — is a type of consumer activism that is based on the concept of ‘positive buying’ in that ethical products are favoured, and products that are ethically questionable may be met with a ‘moral boycott’. This can be as simple as only buying organic produce or as complex as boycotting products made in a totalitarian regime that doesn't offer its citizens the same freedoms that we enjoy in the United States. Consider the goals of the Boston Tea Party or the National Consumers League (NCL), which was formed to protect and promote social and economic justice for consumers and workers in the United States and abroad. Some examples of considerations behind ethical consumption include fair trade, treatment of workers, genetic modification, locally made and processed goods, union-made products and services, humane animal treatment, and in general, labour issues and manufacturing practices that take these factors into account. Increase in ethical consumption The numbers show that ethical consumption is on the rise. In a 2017 study by Unilever, 33 percent of consumers reported choosing to buy and support brands that they believe are doing social or environmental good. In the same study, 53 percent of shoppers in the United Kingdom and 78 percent in the United States said they feel better when they buy products that are ‘sustainably’ produced. There’s clear evidence that products from some Chinese companies suffer from cybersecurity vulnerabilities Though the aforementioned question that sparked this conversation centres around concerns with products made in China, there are many other countries where, for example, governments/dictators are extremely repressive to all or parts of their populations, whose products, such as oil, diamonds, minerals, etc., we happily consume. There are also a number of countries that are a threat in terms of cybersecurity. It may be naive and simplistic to single out Chinese manufacturers. Impact on physical security products Product buying decisions based on factors other than product functionality, quality and price are also starting to permeate the security marketplace. While this hasn't been a large focus area from the business-to-business consumption side, it's something that should be considered for commercial security products for a variety of reasons. Hardware hacks are more difficult to pull off and potentially more devastating" There’s clear evidence that products from some Chinese companies suffer from cybersecurity vulnerabilities. Last fall, 30 U.S. companies, including Apple and Amazon, were potentially compromised when it was discovered that a tiny microchip in the motherboard of servers built in China that weren't a part of the original specification. According to a Bloomberg report, “This attack was something graver than the software-based incidents the world has grown accustomed to seeing. Hardware hacks are more difficult to pull off and potentially more devastating, promising the kind of long-term, stealth access that spy agencies are willing to invest millions of dollars and many years to get.” This, along with many other incidents, are changing the considerations behind purchasing decisions even in the physical security industry. Given that physical security products in general have been lax on cybersecurity, this is a welcome change. Combating tech-specific threats In early January, members of the U.S. Senate introduced bipartisan legislation to help combat tech-specific threats to national security posed by foreign actors and ensure U.S. technological supremacy by improving interagency coordination across the U.S. government. The bill creates the Office of Critical Technologies & Security at the White House, an indication that this issue is of critical importance to a number of players across the tech sector. Members of the U.S. Senate introduced bipartisan legislation to help combat tech-specific threats to national security posed by foreign actors To address a significant number of concerns around ethical production, there are certifications such as ISO 26000 which provides guidance on social responsibility by addressing accountability, transparency, ethical behaviour, respect for stakeholder interests, respect for rule of law, respect for international norms of behaviour and respect for human rights. While still emerging within physical security, companies that adhere to these and other standards do exist in the marketplace. Not buying products vulnerable to cyberattacks It may be counter-productive, even irresponsible, to brand all products from an entire country as unfit for purchasing. Some manufacturers’ products may be ethically questionable, or more vulnerable to cyberattacks than others; so not buying products made by those companies would make sense. The physical security industry might be playing a bit of catch up on this front, but I think we're beginning to see a shift toward this kind of responsible buying behaviour.

Users of security systems have long been willing to sacrifice certain aspects of security in favour of convenience and ease of use. The tide seems to be turning, however, with the industry at large showing significant concerns over cyber security. End user sentiments also seem to be following that trend, becoming more cautious when it comes to having their security systems connected to the internet. While it has become the norm for security systems to be accessible online, still it presents security threats that unconnected systems would not face. In 2018, we saw a notable shift from the convenience of a connected system to the less convenient, but more secure, standalone system. Consumers are willingly making the choice to trade convenience for security, and companies are responding. While cyber security concerns will continue to be a big topic of discussion, connected platforms will probably be the trend of 2019This in turn is driving an increase in more IoT-like deployments. Rather than the traditional client that is connected to a device to retrieve information, more often we are seeing more active devices, capable of reporting their presence and transmitting information on a scheduled basis, without the need for a client. Preventing security systems from outside threats This changes the dynamic of the network and alleviates many threats associated with traditional systems because there is no opportunity for outside threats to access your system since the device is transmitting information out vs requiring a connection to the outside world. With IoT deployments, when the device is active and sending messages out of the network segment, it is not vulnerable in the same way that the traditional systems are. While cyber security concerns will continue to be a big topic of discussion, connected platforms will probably be the trend of 2019. In 2018, we saw an increased acceptance in the residential market for smart home applications. While this has been an area of discussion for the past ten years, it is now gaining real traction. With artificial intelligent capabilities in tow, smart home deployments are more common than ever and the video analytics that accompany them are quite impressive. Cloud security for the commercial sector If consumers are trusting their home security systems with this, it only makes sense that they will begin trusting Google to provide security for their offices as wellIn addition to the residential market, connected platforms will likely start to impact the commercial space as well. The border between consumer and commercial user will become a little more blurred. Companies such as Google that cater primarily to home services have cloud capabilities beyond the means of many competitors, in turn giving them a favourable advantage to provide security for the cloud. If consumers are trusting their home security systems with this, it only makes sense that they will begin trusting Google to provide security for their offices as well. As far as ONVIF is concerned, we are excited to see how the market will adopt the newly released Profile T for advanced video streaming in the coming year. We are also excited to explore our relationship with the International Electrotechnical Commission (IEC), by continuing our work on giving devices the ability to communicate upwards and proactively. It is clear that the market is open to adopting models in the quest for more efficiency without sacrificing security.

Edward Snowden’s name entered the cultural lexicon in 2013, after he leaked thousands of classified National Security Agency documents to journalists. He’s been variously called a traitor, a patriot, a revolutionary, a dissident and a whistleblower, but however you personally feel about him, there’s one way to categorise him that no one can dispute: He’s a thief. There’s no doubt about it: Snowden’s information didn’t belong to him, and the scary truth is that he is neither the first nor the last employee to attempt to smuggle secrets out of a building – and we need to learn from his success to try to prevent it from happening again. Since the dawn of the digital age, we’ve fought cyber pirates with tools like firewalls, encryption, strong passwords, antivirus software and white-hat hackers. But with so much attention on protecting against cyber risks, we sometimes forget about the other side of the coin: the risk that data will be physically removed from the building. Douglas Miorandi, director of federal programs, counter-terrorism and physical data security for Metrasens, recently discussed the major risks to physical data security with SourceSecurity.com. Q: What do you believe are the main physical threats to data? The biggest threats I have seen in the physical data security space have varied over the years, but there are four specific risks that remain the same across the board for any organisation, which are: Every organisation is at risk of having data walk out the building with that employee The Insider Threat The Outsider Threat The Seemingly Innocent Personal Item Poor or Nonexistent Screening To beginning with, every company or government agency has at least one disgruntled employee working for them, whether they know it or not, and that means every organisation is at risk of having data walk out the building with that employee. That is what security experts call the insider threat. Q: What do you think influences employees to steal data from their own organisation? People steal data from their workplaces because they see some means to an end, whether it’s to expose something embarrassing or damaging due to a personal vendetta, or because they can sell it to a competitor or the media and benefit financially – meaning they don’t even need to be disgruntled; they might just want a quick way to make a buck. Financial data, too, is attractive, both for insider trading and selling to the competition. People steal data from their workplaces because they see some means to an end, whether it’s to expose something embarrassing or damaging due to a personal vendetta, or because they can sell it to a competitor or the media and benefit financially This can happen to both private companies as well as government agencies. Take Natalie Mayflower Sours Edwards for example, a Treasury Department employee who was caught in the act just last month, when she disclosed sensitive government information about figures connected to the Russia investigation to a reporter. She didn’t hack the system, she simply used a flash drive. And let’s not forget that Snowden was a contractor working for the NSA. Q: Many of us think of security threats coming from an outsider, do companies still face these type of threats? Yes. Unfortunately, organisations do not only need to worry about their own employees – companies and government agencies need to be wary of threats from outsiders. COTS devices include SD cards, external hard drives, audio recorders and even smart phones They can come in the form of the corporate spy – someone specifically hired to pose as a legitimate employee or private contractor in order to extract information – or the opportunistic thief – a contractor hired to work on a server or in sensitive areas who sees an opening and seizes it. Either one is equally damaging to sensitive data because of the physical access they have. Q: Whether it be an insider threat or an outsider threat, what are ways these individuals can steal sensitive data?  There are two types of personal items that can be used to steal data: the commercially available off-the-shelf (COTS) variety, and the intentionally disguised variety. This is considered risk number three – the seemingly innocent personal item. COTS devices include SD cards, external hard drives, audio recorders and even smart phones, any of which can be used to transport audio, video and computer data in and out of a building. Intentionally disguised devices are straight out of the spy novel; they could be a recording device that looks like a car key fob, or a coffee mug with a USB drive hidden in a false bottom. Intentionally disguised devices are straight out of the spy novel; they could be a recording device that looks like a car key fob, or a coffee mug with a USB drive hidden in a false bottom Q: What is the difference between COTS and disguised devices? The difference between COTS and disguised devices is that if someone gets caught with a COTS device, security will know what it is and can confiscate it. The disguised device looks like a security-approved item anyone could be carrying into the workplace, making it especially devious. Sometimes these devices don’t just function to bring information out of a building; they are used to damage a server or hard drive once it’s plugged in to a computer or the network. Some are both – a recording device that extracts data and then destroys the hard drive.  Companies with airtight cyber security protocols can sometimes fall down when it comes to physically screening peopleQ: With these types of discrete items, can security personnel still catch individuals in the act? For example, through security screenings?  Poor or nonexistent screening is the most substantial security threat to any organisation when it comes to sensitive data. Whether it’s an employee, an outside contractor or a device, the physical security risks are real, and everyone and everything entering and leaving a building needs to be screened. Unfortunately, screening often isn’t occurring at all, or is ineffective or inconsistent when it does occur. Even companies with airtight cyber security protocols can sometimes fall down when it comes to physically screening people and stopping them from stealing data through recording devices. Q: It’s surprising that so many organisations would neglect physical security when protecting their data. It’s a huge mistake, and the consequences can be dire. They range from loss of customer trust, exorbitant lawsuits and tanking stock prices in the private sector; and risks to national security in the public sector. Costs and resource allocation increase as well during efforts to reactively fix or mitigate the effects of physically stolen data. For both the private and public sectors, the risk for data to be physically removed from a building has never been greater. Years ago, it was much harder for the average Joe to figure out where they could sell stolen data. Now, with the Deep Web, anyone with Tor can access forums requesting specific information from competing spy agencies, with instructions on how to deliver it, greatly reducing the risk of getting caught – and increasing the likelihood people will try it. Although it’s getting easier to sell data, the good news is that all of these threats are avoidable with the right measures. Physical data security and cybersecurity must be considered the yin and yang of an airtight policy that effectively protects sensitive or confidential assets from a malicious attack Q: So how can an organisation protect against these risks? There are a number of ways – and the first one requires a change of mindset. Not long ago, the building/physical security department and the IT/cybersecurity department were considered two different entities within an organisation, with little overlap or communication. Organisations now are realising that, because of the level of risk they face from both internal and external threats, they must take a holistic approach to data security. Physical data security and cybersecurity must be considered the yin and yang of an airtight policy that effectively protects sensitive or confidential assets from a malicious attack. Q: How can companies and government agencies combine both physical data security and cybersecurity initiatives? Physical security managers can advise cybersecurity managers on ways to reinforce their protocols – perhaps by implementing the newest surveillance cameras in sensitive areas, or removing ports on servers so that external drives cannot be used. Organisations need to create an effective program and ensure it stays effective so people know it’s not worth the hassle to try In turn, the cybersecurity team can let the physical security team know that they have outside contractors coming in to work on the server, and the physical security team can escort the contractors in and stand guard as they work. Constant communication and a symbiotic relationship between the two departments are crucial to creating an effective holistic security protocol and, once you’ve got the momentum going, don’t let it slow down. Sometimes efforts start off strong and then peter out if priorities change. When guards are down, it’s an excellent time for a malicious actor to strike. Organisations need to create an effective program and ensure it stays effective so people know it’s not worth the hassle to try. It’s not just about the mentality, though. Using the right technology is just as important. Q: What type of technology can you use to protect physical data? Many problems can be avoided by simply using the right technology to detect devices that bring threats in and carry proprietary information out. Electronics such as hard drives, cell phones, smart watches, SD cards and recording devices have a magnetic signature because of the ferrous metals inside them. Using a ferromagnetic detection system (FMDS) as people enter and exit a building or restricted area means that anything down to a small microSD card triggers an alert, allowing confiscation or further action as needed. Electronics such as hard drives, cell phones, smart watches, SD cards and recording devices have a magnetic signature because of the ferrous metals inside them Q: How does FMDS work? In the most basic terms, FMDS uses passive sensors that evaluate disturbances in the earth’s magnetic field made by something magnetic moving through its detection zone. Nothing can be used to shield the threat, because FMDS doesn’t detect metallic mass; it detects the magnetic signature, down to a millionth of the earth’s magnetic field. FMDS is the most reliable method of finding small electronics items and should be part of the “trust, but verify” model Although it is a passive technology, it is more effective and reliable than using hand wands or the walk-through metal detectors typically seen in an airport, which cannot detect very small ferrous metal objects. FMDS can see through body tissue and liquids, so items cannot be concealed anywhere on a person or with their belongings. Whether or not the items are turned on doesn’t matter; FMDS doesn’t work by detecting a signal, but rather by spotting the magnetic signature that electronics contain. This is ideal, because most recording devices do not emit any signal whatsoever. In my experience, FMDS is the most reliable method of finding small electronics items (as well as other ferrous metal objects, like weapons), and should be part of the “trust, but verify” model, in which companies assume the best of their employees and anyone else entering the building, but still take necessary precautions. Q: What are the key takeaways for organisations looking to enhance data security? The toughest challenge in the security sector – whether it’s cyber or physical – is remembering that the bad guys are constantly looking for ways to slip in through the cracks, and security departments need to stay one step ahead to ward off both internal and external threats. Recognising the existing threats, putting together a holistic security strategy, and using the right technology to detect illicit devices comprises an effective three-pronged approach to protecting an organisation’s data. Organisations cannot afford to be passive about security and assume employees won’t steal data and spies won’t sneak in. Strong countermeasures are necessary because data loss can come from both inside and outside, in both private and public sectors, from places not everyone thinks of – and with technology like FMDS acting as a backup to the human element, organisations can lock down their data and keep the wolves in sheep’s clothing from getting through the door.

Students consider many factors when choosing where to study and to live. Undoubtedly, they are increasingly aware of their security needs.  Halls of residence that work in tandem with modern lifestyle technologies are attractive to this new generation of students. Simply installing some basic PIN-pads at communal entrances, with no intelligent access control back-up, is little better than a wide open door. The real key is electronic access control. This white paper from ASSA ABLOY explains how SMARTair™ provides highly performing, convenient wireless access control for student accommodation.  Find out more about: High traffic, smart control Top 5 student security challenges Top 5 access control advantages SMARTair™ wireless access control Protecting Europe's students 

Given the choice, would you rather run security at a bank vault or at a student halls of residence? At least the bank job is straightforward: Keep the money inside, and everyone else out. If only protecting hundreds of young people was so easy.   Securing student accommodation Student accommodation blocks are usually large, with high traffic moving from bedrooms to common areas, canteens and libraries. A single resident travelling between her room, a study area, the gym and a couple of trips offsite would use secure doors 15 times a day. In a residence housing just 200 students, that’s 3,000 daily events for the access system to handle. Rapid student turnover puts a further admin burden on facility managers. Imagine, among hundreds of students living at the halls, just a handful leave or arrive each semester. That’s a couple of manual key handovers to schedule every week, and to chase if a key-holder fails to appear. If keys are not handed in, is a room really secure for its next occupant? And how can you know if one has been copied? With physical keys and mechanical locks, security lacks flexibility, and it’s impossible to get a site overview without a time-wasting manual key audit. Today’s students, tomorrow’s secure solutions Mechanical security is not the answer, because mechanical locks don’t offer the control or flexibility managers need. There’s no real-time monitoring, and you can’t generate detailed audit trails for locks or users, meaning there’s no easy way to track unauthorised access — in cases of a theft, for example. The current crop of students — so-called “Generation Z” — were raised as digital natives. They expect convenience as a standard feature, not a mechanical solution first used in Ancient Egypt. In Europe’s increasingly international, marketised higher education system, attracting these tech-savvy students and keeping them satisfied with the campus experience are critical.A wireless access control system like SMARTair™ solves admin problems with a combination of control and cost-effectiveness The SMARTair™ wireless access system is built to meet the challenges of securing a student residence: A system needs the product and software robustness to handle so many users, high traffic, and fast resident turnover. SMARTair™ has it. A system should make student life easier with cards, rather than keys. SMARTair™ does. A system should secure more than just doors, including cabinet locks and devices to protect secure areas like car parks. SMARTair™ does. A system must be easy to upgrade in the future, both adding new doors and upgrading the functionality of the devices already installed. SMARTair™ is; it future-proofs your investment. A system should be able to handle additional student services like the vending machines and canteen on the same credential card as the room door lock. SMARTair™ can. Swapping mechanical for wirelessA wireless access control system like SMARTair™ solves admin problems with a combination of control and cost-effectiveness. It is based on battery-powered locks and is easy to retrofit wirelessly to existing premises or incorporate in a new-build. Installers simply swap the existing mechanical lock for a wireless device and link the door to the management software. Slim, robust SMARTair™ devices can secure almost any opening. Escutcheons (with optional keypad for added security) are ideal for student bedrooms, and fit wood or glass, emergency exit and even fire doors. Available with or without PIN entry, SMARTair™ wall readers can filter lift, main door or car park access. The SMARTair™ knob cylinder is easy to retrofit to management offices; you just replace an existing mechanical cylinder with the SMARTair™ device. For storing belongings, SMARTair™ cabinet and locker locks are configurable in the same system without the need for an extra module. With SMARTair™, students come and go using programmable smart cards, tags, or even the secure SMARTair™ mobile app — not a cumbersome, easy-to-lose key. SMARTair™ devices support all major RFID technologies. Plus, students only need carry one credential to open their door and access additional onsite services. A single card to unlock their room, secure their belongings inside a locker, enter the library, pay for photocopying and buy lunch makes sense for them. It’s another step to boosting resident convenience.Because SMARTair™ devices run on standard batteries, the system is also cost-effective for accommodation providers And because SMARTair™ devices run on standard batteries, the system is also cost-effective for accommodation providers. Already trusted by students all over Europe SMARTair™ is already making life easier for student residence managers all over Europe, including at Mezzino’s Rialto Court in Middlesbrough, UK. “We are so pleased with the result. We are already looking to adopt the access control system for the other student accommodation properties we manage nationwide,” says James McGrath, Mezzino’s co-owner and director. At Funway Academic Resort in Madrid (www.funwayresort.com), student rooms are locked with SMARTair™ escutcheons. Energy-saving wall devices inside rooms regulate electricity use, and students have an individual safe fitted with a SMARTair™ cabinet lock. Students and staff open all their authorised doors with the same access card: the Funway gym, study rooms, games rooms, swimming pool and changing rooms, spa and staff areas are also locked with SMARTair™ escutcheons. “The system meets the expectations we had and offers very easy maintenance,” says Mario Arias, Facility Manager at Funway.  To discover how SMARTair™ can upgrade student security and put you in total control of your halls of residence, visit www.tesa.es/smartair-students

When it comes to securing a residential care home, there are no second chances. You need access control you can trust. In Pamplona, the Casa de la Misericordia care home put its trust in SMARTair™, advanced wireless access control from ASSA ABLOY. Caring for elderly residents Caring for vulnerable or elderly people presents a unique set of security challenges. Crucially when it comes to access control, residents may find it difficult to adapt to new or complex technology. Yet at the same time, an advanced system can hugely benefit this client group. Access control that feeds back to site managers in real time can directly impact quality of care, enabling staff to respond to incidents as soon as they arise. Residents aren’t the only ones that use a care home’s access system. Staff, volunteers and visitors must also be kept safe And, of course, residents aren’t the only ones that use a care home’s access system. Staff, volunteers and visitors must also be kept safe. What’s needed is a system that is both easy to operate and equipped with advanced access control features — a system like SMARTair™ Wireless Online. Flexible and expandable system To assist in the day-to-day care of over 500 residents, Pamplona’s Casa de la Misericordia had a specific set of demands for its new access system. Real-time control over the premises was essential in giving the residents the care they need, 24/7 and 365 days a year. “In a residence like ours it is critical to have real-time management that allows us to interact with a door at any time,” explains Ernesto Serra, Facility Manager at Casa de la Misericordia. The system also needed to be flexible and expandable, so it could be installed in 2 phases, starting with a new build before moving on to a building dating to the 1930s. Advanced wireless technology suited to retrofitting in an old building was another must-have: the older building has large doors and walls up to 1m thick. The new system needed to be flexible and scalable, so staff could manage access to 2 separate buildings from the same control point, amend access rights instantly, and tailor access privileges to the profiles of a varied set of site users, including staff, residents, volunteers, visitors and emergency workers. In a care-home environment, SMARTair™ upgrades security and convenience for both administrators and residents. SMARTair™ Wireless Online SMARTair™ Wireless Online met every requirement. With the 2-stage project complete — including 650 additional SMARTair™-enabled doors in the old building — access to the whole Casa de la Misericordia is managed from one control panel. Because SMARTair™ battery-powered components are fitted without the need for electric cabling, installing the system in a building with thick walls and doors was no problem. Installation was also quick, and minimised disruption to the day-to-day operation of the home. “A wireless solution that allows us to install access control without wiring up the buildings is a big advantage, the system has adapted to our present and future needs,” says Ernesto Serra. Remote management In a care-home environment, SMARTair™ upgrades security and convenience for both administrators and residents. With SMARTair™ Wireless Pro Online, system administrators can open any door remotely, without even being present at the premises. So, if there’s an on-site emergency, a security manager can open a door for any member of staff, even doors for which staff don’t usually have access permissions. It’s also easy to configure the system to detect use of an internal escutcheon handle. If a resident operates their room handle, the SMARTair™ system registers an event in real time, and can send an alert to security or care staff. With this feature, residents have the independence to come and go as they please, while those responsible for their care remain updated on movements. If a SMARTair™ card is lost, it takes a couple of click to cancel it. The costs, risks and inconveniences a mechanical key system have been eliminated A SMARTair™ Wireless Online installation also allows administrators to amend access rights on-the-go, so users can update their permissions without having to visit an access control point, cutting wasted staff time. SMARTair™ enables administrators to tailor fine-grained levels of access to the main entrance, drug and medicine rooms, residents’ private rooms, and any other configuration needed, for any individual. Practical advantages SMARTair™ practical advantages include battery-powered escutcheons and cylinders to fit wood, glass, emergency exit and fire-resistant doors, barriers, elevators, and more. The escutcheons can all be delivered with an antibacterial coating, for improved hygiene. Plus, there is a wide range of credentials, allowing every individual to open doors in the most convenient way. So, patients can carry a bracelet and tag for easy door opening. Managers can use the SMARTair™ app to open doors instantly from any Apple, Android or Windows smartphone. For staff, a standard RFID smart card is often the most convenient solution. The system also supports PIN and card+PIN multi-authentication, for an extra layer of security. At this Pamplona care home, SMARTair™ has provided a major security upgrade on mechanical keys. If a card is lost, it takes a couple of click to cancel it. The costs, risks and inconveniences a mechanical key system have been eliminated. For more information on how SMARTair™ access control is helping to protect the care homes of the future, visit www.tesa.es/smartair-residentialcare