SMARTair™ Pro now with real-time access control
SMARTair™ Pro now with real-time access control

The new SMARTair™ Wireless online solution is an intelligent access control system that uses bi-directional encrypted radio frequency communication to upgrade security and convenience for all building users. Its wireless, battery-powered door devices communicate with the central control system via TCP/IP hubs. With SMARTair™, system administrators now can open secure doors from anywhere, configure a user’s access rights remotely, or obtain real-time audit trails for any access point in the organisation. And that’s just the start. The new SMARTair™ system brings smart security, smart access and smart use advantages to any small or medium-sized business. Smart security The new smart security system delivers a real-time audit trail anytime, and from anywhere. Facility managers can change access rights or time-zones instantly from a PC or web client; unlock or lock a door remotely with a click; or receive e-mail alerts when a device’s battery is low, when there’s an attempted intrusion, or where doors have been left open. There’s no compromise on security, with end-to-end encryption from server to door and stand-alone operative devices that work even after a network breakdown. Smart access The system has also smart access features, with components to fit all types of doors and access points. There are battery-powered escutcheons and cylinders to fit wood, glass, emergency exit and fire resistant doors, barriers, elevators, and more. These battery-powered SMARTair™ locks maximise energy efficiency, delivering low energy consumption that saves the business money. They are wireless and easy to install, making SMARTair™ Pro Wireless Online a cost-effective solution for any business premises. Smart user features From a user perspective, the system delivers smart use features for staff and visitors. Employees can use the SMARTair™ app to open doors instantly from an iOS, Android or Windows Phone smartphone. It’s even possible to create extra access points for them on the run, and there are multiple credentials to match user needs, including cards, tags and bracelets, as well as the SMARTair™ app. Credentials support multi-use, such as for local payment. The system also supports card, PIN and card+PIN multi-authentication, for an extra layer of security. It’s also easy to expand or upgrade an installation cost-effective anytime, bringing new doors or users into an existing SMARTair™ installation.

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Access control system accessories - Expert commentary

Surveillance in 2017: 360-degree cameras  a primary device for total situational awareness
Surveillance in 2017: 360-degree cameras a primary device for total situational awareness

The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.

Connected, cyber-secure solutions will lead the security market in 2018
Connected, cyber-secure solutions will lead the security market in 2018

2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.

Intercoms increasingly popular in education, campuses and multi-tenant housing markets
Intercoms increasingly popular in education, campuses and multi-tenant housing markets

Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security  The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here

Latest TESA news

Download: Securing student accommodation for the next generation
Download: Securing student accommodation for the next generation

Students consider many factors when choosing where to study and to live. Undoubtedly, they are increasingly aware of their security needs.  Halls of residence that work in tandem with modern lifestyle technologies are attractive to this new generation of students. Simply installing some basic PIN-pads at communal entrances, with no intelligent access control back-up, is little better than a wide open door. The real key is electronic access control. This white paper from ASSA ABLOY explains how SMARTair™ provides highly performing, convenient wireless access control for student accommodation.  Find out more about: High traffic, smart control Top 5 student security challenges Top 5 access control advantages SMARTair™ wireless access control Protecting Europe's students 

Securing student accommodation with SMARTair™ access control
Securing student accommodation with SMARTair™ access control

Given the choice, would you rather run security at a bank vault or at a student halls of residence? At least the bank job is straightforward: Keep the money inside, and everyone else out. If only protecting hundreds of young people was so easy.   Securing student accommodation Student accommodation blocks are usually large, with high traffic moving from bedrooms to common areas, canteens and libraries. A single resident travelling between her room, a study area, the gym and a couple of trips offsite would use secure doors 15 times a day. In a residence housing just 200 students, that’s 3,000 daily events for the access system to handle. Rapid student turnover puts a further admin burden on facility managers. Imagine, among hundreds of students living at the halls, just a handful leave or arrive each semester. That’s a couple of manual key handovers to schedule every week, and to chase if a key-holder fails to appear. If keys are not handed in, is a room really secure for its next occupant? And how can you know if one has been copied? With physical keys and mechanical locks, security lacks flexibility, and it’s impossible to get a site overview without a time-wasting manual key audit. Today’s students, tomorrow’s secure solutions Mechanical security is not the answer, because mechanical locks don’t offer the control or flexibility managers need. There’s no real-time monitoring, and you can’t generate detailed audit trails for locks or users, meaning there’s no easy way to track unauthorised access — in cases of a theft, for example. The current crop of students — so-called “Generation Z” — were raised as digital natives. They expect convenience as a standard feature, not a mechanical solution first used in Ancient Egypt. In Europe’s increasingly international, marketised higher education system, attracting these tech-savvy students and keeping them satisfied with the campus experience are critical.A wireless access control system like SMARTair™ solves admin problems with a combination of control and cost-effectiveness The SMARTair™ wireless access system is built to meet the challenges of securing a student residence: A system needs the product and software robustness to handle so many users, high traffic, and fast resident turnover. SMARTair™ has it. A system should make student life easier with cards, rather than keys. SMARTair™ does. A system should secure more than just doors, including cabinet locks and devices to protect secure areas like car parks. SMARTair™ does. A system must be easy to upgrade in the future, both adding new doors and upgrading the functionality of the devices already installed. SMARTair™ is; it future-proofs your investment. A system should be able to handle additional student services like the vending machines and canteen on the same credential card as the room door lock. SMARTair™ can. Swapping mechanical for wirelessA wireless access control system like SMARTair™ solves admin problems with a combination of control and cost-effectiveness. It is based on battery-powered locks and is easy to retrofit wirelessly to existing premises or incorporate in a new-build. Installers simply swap the existing mechanical lock for a wireless device and link the door to the management software. Slim, robust SMARTair™ devices can secure almost any opening. Escutcheons (with optional keypad for added security) are ideal for student bedrooms, and fit wood or glass, emergency exit and even fire doors. Available with or without PIN entry, SMARTair™ wall readers can filter lift, main door or car park access. The SMARTair™ knob cylinder is easy to retrofit to management offices; you just replace an existing mechanical cylinder with the SMARTair™ device. For storing belongings, SMARTair™ cabinet and locker locks are configurable in the same system without the need for an extra module. With SMARTair™, students come and go using programmable smart cards, tags, or even the secure SMARTair™ mobile app — not a cumbersome, easy-to-lose key. SMARTair™ devices support all major RFID technologies. Plus, students only need carry one credential to open their door and access additional onsite services. A single card to unlock their room, secure their belongings inside a locker, enter the library, pay for photocopying and buy lunch makes sense for them. It’s another step to boosting resident convenience.Because SMARTair™ devices run on standard batteries, the system is also cost-effective for accommodation providers And because SMARTair™ devices run on standard batteries, the system is also cost-effective for accommodation providers. Already trusted by students all over Europe SMARTair™ is already making life easier for student residence managers all over Europe, including at Mezzino’s Rialto Court in Middlesbrough, UK. “We are so pleased with the result. We are already looking to adopt the access control system for the other student accommodation properties we manage nationwide,” says James McGrath, Mezzino’s co-owner and director. At Funway Academic Resort in Madrid (www.funwayresort.com), student rooms are locked with SMARTair™ escutcheons. Energy-saving wall devices inside rooms regulate electricity use, and students have an individual safe fitted with a SMARTair™ cabinet lock. Students and staff open all their authorised doors with the same access card: the Funway gym, study rooms, games rooms, swimming pool and changing rooms, spa and staff areas are also locked with SMARTair™ escutcheons. “The system meets the expectations we had and offers very easy maintenance,” says Mario Arias, Facility Manager at Funway.  To discover how SMARTair™ can upgrade student security and put you in total control of your halls of residence, visit www.tesa.es/smartair-students

SMARTair™ advanced wireless access control utilised by the Casa de la Misericordia care home in Pamplona
SMARTair™ advanced wireless access control utilised by the Casa de la Misericordia care home in Pamplona

When it comes to securing a residential care home, there are no second chances. You need access control you can trust. In Pamplona, the Casa de la Misericordia care home put its trust in SMARTair™, advanced wireless access control from ASSA ABLOY. Caring for elderly residents Caring for vulnerable or elderly people presents a unique set of security challenges. Crucially when it comes to access control, residents may find it difficult to adapt to new or complex technology. Yet at the same time, an advanced system can hugely benefit this client group. Access control that feeds back to site managers in real time can directly impact quality of care, enabling staff to respond to incidents as soon as they arise. Residents aren’t the only ones that use a care home’s access system. Staff, volunteers and visitors must also be kept safe And, of course, residents aren’t the only ones that use a care home’s access system. Staff, volunteers and visitors must also be kept safe. What’s needed is a system that is both easy to operate and equipped with advanced access control features — a system like SMARTair™ Wireless Online. Flexible and expandable system To assist in the day-to-day care of over 500 residents, Pamplona’s Casa de la Misericordia had a specific set of demands for its new access system. Real-time control over the premises was essential in giving the residents the care they need, 24/7 and 365 days a year. “In a residence like ours it is critical to have real-time management that allows us to interact with a door at any time,” explains Ernesto Serra, Facility Manager at Casa de la Misericordia. The system also needed to be flexible and expandable, so it could be installed in 2 phases, starting with a new build before moving on to a building dating to the 1930s. Advanced wireless technology suited to retrofitting in an old building was another must-have: the older building has large doors and walls up to 1m thick. The new system needed to be flexible and scalable, so staff could manage access to 2 separate buildings from the same control point, amend access rights instantly, and tailor access privileges to the profiles of a varied set of site users, including staff, residents, volunteers, visitors and emergency workers. In a care-home environment, SMARTair™ upgrades security and convenience for both administrators and residents. SMARTair™ Wireless Online SMARTair™ Wireless Online met every requirement. With the 2-stage project complete — including 650 additional SMARTair™-enabled doors in the old building — access to the whole Casa de la Misericordia is managed from one control panel. Because SMARTair™ battery-powered components are fitted without the need for electric cabling, installing the system in a building with thick walls and doors was no problem. Installation was also quick, and minimised disruption to the day-to-day operation of the home. “A wireless solution that allows us to install access control without wiring up the buildings is a big advantage, the system has adapted to our present and future needs,” says Ernesto Serra. Remote management In a care-home environment, SMARTair™ upgrades security and convenience for both administrators and residents. With SMARTair™ Wireless Pro Online, system administrators can open any door remotely, without even being present at the premises. So, if there’s an on-site emergency, a security manager can open a door for any member of staff, even doors for which staff don’t usually have access permissions. It’s also easy to configure the system to detect use of an internal escutcheon handle. If a resident operates their room handle, the SMARTair™ system registers an event in real time, and can send an alert to security or care staff. With this feature, residents have the independence to come and go as they please, while those responsible for their care remain updated on movements. If a SMARTair™ card is lost, it takes a couple of click to cancel it. The costs, risks and inconveniences a mechanical key system have been eliminated A SMARTair™ Wireless Online installation also allows administrators to amend access rights on-the-go, so users can update their permissions without having to visit an access control point, cutting wasted staff time. SMARTair™ enables administrators to tailor fine-grained levels of access to the main entrance, drug and medicine rooms, residents’ private rooms, and any other configuration needed, for any individual. Practical advantages SMARTair™ practical advantages include battery-powered escutcheons and cylinders to fit wood, glass, emergency exit and fire-resistant doors, barriers, elevators, and more. The escutcheons can all be delivered with an antibacterial coating, for improved hygiene. Plus, there is a wide range of credentials, allowing every individual to open doors in the most convenient way. So, patients can carry a bracelet and tag for easy door opening. Managers can use the SMARTair™ app to open doors instantly from any Apple, Android or Windows smartphone. For staff, a standard RFID smart card is often the most convenient solution. The system also supports PIN and card+PIN multi-authentication, for an extra layer of security. At this Pamplona care home, SMARTair™ has provided a major security upgrade on mechanical keys. If a card is lost, it takes a couple of click to cancel it. The costs, risks and inconveniences a mechanical key system have been eliminated. For more information on how SMARTair™ access control is helping to protect the care homes of the future, visit www.tesa.es/smartair-residentialcare

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