Hotels, leisure & entertainment security applications

Over the years, Dahua has continuously invested in the development and innovation of Full-colour technology to solve the monitoring challenges brought by low illumination. In 2018, the company launched the Starlight and Starlight+ technologies which enable cameras to effectively capture colour details in low-light environments. 24/7 colour monitoring Focusing on further improving low-light monitoring, Dahua officially released the Full-colour concept in 2020, realising 24/7 colour monitoring by introducing F1.0 super aperture, 1/1.8 '' high-performance sensor for large targets, and Dahua’s self-developed ISP 4.0 technology. The colour information of key targets in the scene can be captured even at night, which can be used as evidence in case of an investigation or backtracking. Dahua Full colour 2.0 technology Dahua TechMonth showcases some of the integrations of Full-colour technology for customers and end users In 2021, the company continued to upgrade its technology and launched the Dahua Full colour 2.0 technology. It further expanded the Full-colour “family” and integrated 4K, panoramic, zoom, and other technologies to facilitate the development of high-end products, provide a more comprehensive product system, and enhance low-light surveillance. To elaborate more about this remarkable technology, Dahua TechMonth showcases some of the integrations of Full-colour technology that create more business value for customers and end users. Recap of solutions Following is a short recap of these amazing solutions: Full-colour + TiOC The TiOC (three-in-one camera) has 3 main features: Smart Dual Illuminators, Active Deterrence, and AI. It can effectively warn off intruders with active deterrence, and notify users in time with real-time alarm, providing pro-active video surveillance to properties that require 24/7 security. TiOC utilises Full-colour technology to capture colour footage in dark scenarios. Also, its smart exposure technology realises time-sharing control and prevents the interference of flashing red & blue light in the image. To see TiOC in action, check out this video. Full-colour + Panoramic The Dahua Full-colour Dual Lens 180° Panoramic PTZ & IPC devices are equipped with dual sensors that deliver a 180-degree field of view. After the right and left lenses to capture an image, the camera calculates the feature values of the left and right images to avoid warping and pixel loss using standardised image correction technology. The Dahua advanced pixel-level metadata fusion algorithm then enables seamless splicing of the image, resulting in a seamless 180° wide-angle image. Panoramic IPC The Panoramic IPC offers EPTZ that provides a panoramic image of the scene, as well as sub-images that focus on specific areas or targets. For the panoramic PTZ camera, both panoramic and detailed views support AI functions and can be independently deployed in different directions to cover wider areas.  Full-colour + ZOOM The motorised varifocal lens of the upgraded Dahua Full-colour 2.0 network cameras has approx. 5x optical zoom capability and auto-focus function, providing clear colour details of the monitored scene even after zooming in. With its long-distance illumination capability, the camera can also capture a clear full-coluor image even from far distances. Full-colour + 4K The Dahua Full-colour 4K camera delivers enhanced colour images and surveillance footage 24/7. It adopts a 1/1.2” image sensor (currently Dahua's best low-light IPC sensor) that provides a 110% pixel size increase compared to a common 8MP sensor. Its F1.0 large aperture can capture more available light and the maximum light energy that the sensor can receive is increased by 2 times. Success Case: Schwarze Berge Wildlife Park Located in Rosengarten Germany, the Schwarze Berge (Black Mountains) Wildlife Park covers an area of about 50 hectares. It is home to nearly a thousand of animals from approximately 100 species grazing in Europe. The administration of the park was looking for a comprehensive camera system that can perform many tasks. “We chose Dahua because it customised a complete solution to meet all our needs,” says Arne Vaubel, Managing Director of the Schwarze Berge (Black Mountains) Wildlife Park. Full-colour and thermal imaging In this project, a full series of innovative cameras equipped with key technologies" “In this project, a full series of innovative cameras equipped with key technologies, such as Full-colour and thermal imaging are adopted." "We are glad to see that through our cameras, the park can monitor the living environment and health status of wild animals at any moment without disturbing them, which also helps the park realise efficient operation and management,” explains Kai Wockenfuß, Pre-Sales Support Technical Engineer of Dahua Technology GmbH. Fixed-focal Warm LED Bullet WizMind Network Camera One notable Dahua camera deployed in the park is the 8MP Full-colour Fixed-focal Warm LED Bullet WizMind Network Camera. It is equipped with a high-performance sensor and large aperture lens, enabling it to capture clear colour images when it’s dark or during the night. With its photosensitivity technology, the camera can capture more available light and display more colourful footage of the monitored scene, providing 24/7 monitoring of the wildlife in the park. The future of Dahua Full-colour technology With the success of Dahua Full-colour in the market, what does the future holds for this amazing technology? For starters, minimising white light pollution is at the top of the list. Some cameras with full colour capabilities in the market still use white light, which can affect the human eye and cause severe light pollution in the monitored scene. Touchless Full-colour cameras are one solution that Dahua has been exploring through its multi-spectrum algorithm. The Dahua Multi Spectrum Fusion technology extracts the details and brightness of the visible spectrum and infrared spectrum to make the fusion brightness close to the visible light brightness, which then enables the camera to provide better images. AI integration Another aspect that Dahua is focusing on is the deeper integration of Full-colour with AI Another aspect that Dahua is focusing on is the deeper integration of Full-colour with AI. Full-colour technology is continuously being upgraded, and with that comes more intelligent solutions that can realise clear HD images at night, like it is during day time. The TiOC, for example, combines Full-colour, AI, and Active Deterrence (warning lights and siren) into one comprehensive solution, realising a closed-loop system that involves early warning, active deterrence, and backtracking. It has been recognised by many authoritative organisations in the industry and even received distinctive awards. Intelligent analysis and computing What’s more, with the constant development of this technology can enable Full-colour imaging to be directly applied to intelligent analysis and computing. It will become a mainstream technology that everyone can avail and use to optimise their scenarios, which is in line with Dahua’s mission of “Enabling a safer society, and smarter living.”

More than one million electric vehicles are registered in the U.S.—and they all have to plug in somewhere. As EV charging stations pop up across the country, one of the chief questions will be how charging station users are identified, authenticated, and connected with membership or payment systems. Radio-frequency identification cards and tokens and smartphone authentication apps have emerged as two viable options for EV charging authentication. Which is best? It may depend on the user base they plan to serve. User authentication for EV charging Most electric vehicle owners have a spot to plug in while at home, either in their own garage or carport or in a designated charging spot in a tenant parking garage. But electric vehicles also need spots to charge while owners are out and about. The EV charging market is broadly divided into two tiers: Level 2 charging stations, which operate at 208-240 V and use AC power. These stations will add 20-25 miles of range in about an hour of charging. The U.S. Department of Transportation listed more than 22,800 public Level 2 EV charging stations across the nation as of mid-2020. They are commonly found in public parking lots and garages, hotels, grocery stores, malls, and other commercial areas. They may also be installed in private parking garages and business parking lots for use by tenants, employees or fleet drivers. Collecting membership data Direct Current Fast Chargers (DCFS) are designed to charge an EV battery to about 80% in 20-30 minutes. There are currently about 15,000 DCFC stations across the U.S., but their numbers are expected to explode as more people start taking EVs on longer road trips. They are commonly found along major interstate highways. As the market evolves, user authentication requirements for EV charging stations are likely to vary by type, location, and user base. Some commercial locations may provide Level 2 EV charging as a free amenity to shoppers, guests or employees. If there is no charge for the service, there may be no need to authenticate users at all— people can simply park and plug at any available spot. However, there may be a benefit to collecting membership data (e.g., shopper reward club). Private charging stations Public, for-profit EV charging stations, like gas stations, need a method to collect payment for their services. In some cases (especially at roadside DCFS stations), users may simply pay for the minutes used with a credit card—just like at the gas station pump. However, many EV charging station users are already accustomed to identifying themselves with an RFID membership card or a smartphone app. Charging networks like ChargePoint and Blink enable members to access any EV charging station within their networks with a card or smartphone app, which connects to their membership, account, and payment information. Private charging stations—such as those offered to tenants, employees or fleet drivers—may not require payment but need to ensure that only authorised drivers are accessing power and taking up valuable parking spots. An RFID card or smartphone app can be used to identify authorised drivers and track charging behaviours. Moving forward, many EV charging stations may find that they need a mix of options for users, including membership cards, smartphone apps, and a credit card payment option for out-of-network drivers. Choosing between RFID and smartphone apps In the long run, the answer may be ‘both.’ RFID cards are economical and easy to issue When user identification and authentication are desirable, which is the better option: RFID cards or smartphone authentication? Both have their uses in the EV charging market. In the long run, the answer may be ‘both.’ RFID cards are economical and easy to issue. And for some users bases, they may not have to issue a new card at all—they can take advantage of an RFID card they already carry. In many cases, it is possible to leverage existing employee IDs and membership cards for access to privately controlled EV charging stations. RFID membership cards may be a good bet for: Fleet drivers who already carry an RFID card for vehicle access. Employee parking lots and garages where people already use a card for entry. EV charging parking spots at gyms or other locations where users want to limit charging access to active members. EV charging stations Most consumers would prefer not to have to carry a physical membership card for every retail outlet On the other hand, public charging stations may find that consumers would prefer to use a smartphone app rather than receive another membership card to carry in a physical wallet. Many consumers prefer to carry only their phone and one or two essential cards (such as a driver’s licence and a single credit or debit card). As more retailers enable consumers to pay via a digital wallet app on their smartphones, some don’t even carry a physical credit card anymore. Most consumers would prefer not to have to carry a physical membership card for every retail outlet they visit—and that includes EV charging stations. Smartphone apps for user authentication are simple to set up and highly secure. Instead of RFID, they typically use either Bluetooth® Low Energy (BLE) or Near-field Communication (NFC) protocols. Public charging stations For the user, the experience is almost identical to RFID authentication, except they wave a smartphone over the reader instead of a card. Apps have other user benefits, too. A custom app for EV charging can be configured to help users locate or reserve charging stations, check their balance and usage history, and change their payment options right on their phone. These features make smartphone authentication ideal for consumers These features make smartphone authentication ideal for consumers accessing a network of public charging stations. However, EV charging network managers should keep in mind that some users may still want a physical membership card. Smartphone-based authentication There are still some user populations, such as older consumers and those from lower income brackets, where smartphone ownership is not ubiquitous. If users are primarily using EV charging for a fleet vehicle, they may not want to download an application for work on their personal cell phone. Other users may find smartphone apps confusing or simply prefer to have a card for other reasons. The answer for both public EV charging networks and private charging station owners is to have an RFID reader that is capable of both card-based and smartphone-based authentication. This will provide maximum flexibility as user preferences change. Finding the right RFID reader for EV charging The ELATEC TWN4 MultiTech family of readers is ideal for authentication at EV charging stations The best RFID reader for EV charging is one that is flexible enough to meet the needs of all user populations and evolve as requirements change. The ELATEC TWN4 MultiTech family of readers is ideal for authentication at EV charging stations. The readers support 60+ RFID transponder technologies along with BLE and NFC smartphone authentication. This means that one reader can support all common technologies already in use across the entire user base—both nationally and internationally. This capability becomes important for applications where users want to enable drivers to use an existing RFID card (such as their employee or fleet ID card or an access card for a tenant parking garage) for access to charging locations. It also provides more flexibility as technologies or preferences change in the future. Supporting advanced encryption TWN4 MultiTech supports advanced encryption and security configurations for highly secure transactions between the card or smartphone and the reader. This is important for EV charging applications tied to payment or employee/driver identification. ELATEC readers are mobile-ready. The ELATEC Mobile Badge BLE NFC App offers simple and effective components for building or extending a mobile application for EV charging networks. Non-managed mobile credentialing using the ELATEC app is free. TWN4 MultiTech readers also work with multiple existing third-party managed credential systems, such as KleverKey, Safetrust, and Transact. The TWN4 MultiTech is easy to customise with the powerful Software Development Kit (DevPack) and App Blaster and Director utilities. Readers can be easily configured to support custom functionality (such as LED light flashing sequences or sounds for user feedback) and integration with backend software for easier member management. The DevPack tools make the TWN4 family the most powerful, versatile, and sustainable readers on the market. Hardware communication interfaces As electric vehicles move from niche to mainstream, EV charging infrastructure will need to grow and evolve to accommodate millions more drivers—both in the consumer market and in commercial fleets. With TWN4 MultiTech, EV charging station managers will be ready. Interested in learning more about technical considerations for RFID? Download 11 Considerations for Embedded System RFID Readers for additional advice, including operating power and consumption requirements, antenna placement, hardware communication interfaces, and more.

Every physical security threat, big or small, impacts the business, from financial losses to damaged reputation, to the employees feeling insecure at the office. Even for small modern businesses, having the right physical security measures in place can make all the difference in keeping the workplace, and the assets, safe. Access management solution Simplot is a multi-billion dollar and dynamic global agribusiness pioneer with operations on five continents. It has 10,000 employees and built 7 large potato factories all around the world. Simplot has acquired Cool Mind S.A, a benchmark company of cold storage business located in Buenos Aires, Argentina. As the business grew in size, so did the need for security of factories and offices The consolidation of the two companies made Simplot Argentina S.A. become a key supplier of quick-service restaurant (QSR) chains and retail outlets in Argentina, Brazil, Uruguay, and Chile. As the business grew in size, so did the need for security of factories and offices. Simplot Argentina S.A. needed an integrating biometrics access management solution to address the physical security concerns for several entrances to critical sectors. Time attendance management Firstly, the product should be designed for outdoor environments, easy to install, and powered by a network cable (POE). Secondly, the solution should include employees' time attendance management. If it is possible, free time attendance management software attached is better. Integrar Seguridad, a partner of Anviz, recommended the C2 Slim biometric access control based on these requirements. Access control device Anviz C2 Series all features the latest BioNANO algorithm to ensure fast fingerprint recognition Anviz C2 Slim is the most compact access control device, utilising a combination of fingerprints and RFID cards to achieve higher security requirements. It has multiple connecting options, including Wi-Fi, Bluetooth, POE, and TCP/IP. Further, Anviz C2 Series all features the latest BioNANO algorithm to ensure fast fingerprint recognition in less than 0.5 seconds. With a capacity of 3,000 fingerprints, it is ideal for small and medium enterprises. The data richness of CrossChex Standard meets all needs of Simplot's existing HR management systems. Therefore, the friendly data interface of CrossChex integrated with other systems made it widely popular. Preventing suspicious people "Anviz smart security solution will play an important role at Simplot," said Alejandro Buceta, CEO of Integrated Security. "It provides reliable authentication with each person's unique fingerprint feature, which can effectively prevent suspicious people from entering important office areas. Also, the smart security solution will significantly reduce the time that people spent in and out of the factory. It will be a big step in improving employee management in Simplot." Key benefits of C2 Slim Small and Easy to Install - The C2 Slim has a modern design, is compact, and is very easy to install. "This access control exceeded my expectations, it saved us a lot of time on the installation," says the factory Manager of Simplot Argentina S.A. Outdoor Professional Waterproof - C2 Slim uses a new generation of sensors with airtight, waterproof, and dustproof. No matter what kind of weather conditions will not affect, saving maintenance costs for companies. Enhanced Physical Security & Convenience for Employees - High accuracy and faster performance of the algorithm of C2 Slim increase work efficiency and user satisfaction. Also, the centralised access control system improves office security. Fulfilment of Management Requirement - CrossChex makes it easy to monitor employee timesheets, record working hours, and record time clock data. It can also support different types of work schedules. Therefore, managers could have personalised attendance reports and calendar views at a glance.

Bosch has expanded the Inteox open camera portfolio with the addition of two fixed cameras: The Flexidome and Dinion inteox 7100i IR cameras. Advanced safety and security requirements The AI-powered cameras bring a new level of efficiency to a variety of indoor and outdoor applications for city surveillance, airports, government, and traffic. In partnership with video management solutions provider Milestone Systems, Bosch offers full integration into the Milestone XProtect suite of security solutions to meet the most advanced safety and security requirements of many applications. The right levels of performance for a variety of applications With Camera Trainer, system integrators can tailor Intelligent Video Analytics (IVA) to detect objects and situations that matter Embedded machine learning software The new fixed Inteox cameras offer a menu of video analytics, 4K resolution, built-in infrared illumination, and durable housing to perform in rugged environments to meet varying customer requirements around the clock. With Camera Trainer, a machine learning software embedded in all Inteox cameras, system integrators can tailor Intelligent Video Analytics (IVA) to detect objects and situations that matter most to their customers. Advanced configuration and monitoring For example, operators can teach the camera to recognise if a barrier on a parking lot or at a railway crossing is open or closed. Another example is teaching cameras to detect and subsequently blur ATM or card payment terminals to protect customers' privacy. System integrators can add third-party software apps to Inteox cameras via the Azena Application Store to respond quickly to changing or varying customer requirements. The cameras also offer advanced configuration and continuous health monitoring from anywhere via the Bosch Remote Portal, a cloud-based service offering for device management. Deep learning for next-generation solutions Traffic Detector available out of the box helps system integrators to meet the requirements of traffic applications The Flexidome and Dinion inteox 7100i IR object classification (OC) models command the necessary computation power to enable deep neural network-based video analytics, like Traffic Detector. The pre-trained AI detector, available out of the box helps system integrators to meet the strict requirements of traffic applications. It tackles more complex tasks like accurately classifying vehicles at crowded intersections, roadways, and tunnels. Traffic Detector can detect and count cars, trucks, buses, motorcycles, bicycles, and people. Combined with IVA, Traffic Detector data is augmented with object speed, GPS location, and colour. Partnership with Milestone Systems System integrators and users further benefit from Bosch’s ongoing partnership with Milestone Systems, a provider of open platform video management software. Inteox cameras can leverage Milestone’s powerful video management solutions and add user-defined functionality to meet the most advanced surveillance needs, including: Bosch Video Analytics natively integrated into Milestone XProtect allows users to detect the things that matter most. It includes automated alerts for line-crossing, object-in-field, or any of the other 16 alarm tasks captured by XProtect. Bosch deep neural network-based video analytics, like Traffic Detector, is natively integrated into Milestone XProtect. These analytics use high-quality, real-life data from the field, which enables users to tackle more complex tasks faster, easier, and with greater accuracy. Bosch machine learning technology Camera Trainer natively integrated into Milestone XProtect lets users define rules and alerts without the need for external plug-ins. Use cases include teaching the camera to recognise occupied and free parking spots and triggering alerts when all spots are occupied. Freely search Video Analytics metadata via Forensic Search plug-in via the XProtect Smart Client with new, user-specific criteria. Whereas other applications only allow setting up search criteria as initial alarm criteria, Forensic Search lets users add new criteria at any time, providing complete flexibility in the search for evidence after an event.

Vivotek, the IP surveillance solution provider, is proud to announce it will feature the FE9391-EHV-v2 outdoor fisheye network camera with Trend Micro IoT Security during ISC West 2022, held in Las Vegas, Nevada from March 23-25 at the Venetian Expo and Convention Center, booth #22015. High image quality, less storage consumption “The FE9391-EHV-v2 features a detailed 12-Megapixel sensor for superb image quality,” explained David Liu, President of Vivotek USA, Inc. “It has WDR Pro to maintain optimal image quality in high contrast lighting environments as well as H.265 compression with Smart Stream III to reduce bandwidth and storage consumption to a minimum. Equipped with IR illuminators and VIVOTEK's Smart IR II technology, the FE9391-EHV-v2 can see up to 20m radii in total darkness.” IP66 and IK10-rated, NEMA 4X protection A 12-Megapixel fisheye lens provides a 360-degree surround view with no blind spots The housing is IP66-rated for protection from rain and dust, as well as IK10-rated for robust protection against acts of vandalism. With added NEMA 4X protection, even more, extreme offshore applications will not be an issue. The 12-Megapixel fisheye lens provides a 360-degree surround view with no blind spots, excellent for coverage of open areas such as airports, schools, parking garages, and more. Smart motion detection “The FE9391-EHV-v2 comes fully equipped with VIVOTEK's Smart VCA (Video Content Analysis),” Liu continued. “With AI-based deep-learning and Smart Motion Detection, Smart VCA will enable users to quickly and accurately detect event triggers such as intrusion detection and missing object alerts. This suite of analytic functions is only available on our SUPREME line of products.”

Insightful contributions on a range of key, topical issues facing the security systems and security services sectors were shared at the Thought Leadership Summit, held again at the Royal Lancaster London after a two-year break following the pandemic. Organised by the Outstanding Security Performance Awards (OSPAs) in association with NSI, this popular annual event attracted a wide range of senior leaders from across the industry. 2022 conference programme The 2022 conference programme reflected a variety of current themes affecting buyers of security and industry providers alike, including upcoming legislation covering the protection of most public spaces – the Protect Duty proposals. These implications and opportunities were debated by three speakers: Andrew Donaldson, Head of Security at Real Estate Management UK Ltd; John Frost, Group Head of Business Continuity at Marks & Spencer & Chairperson of the Retail Business Continuity Association; and Stuart Toal, Head of Non-Motor Commercial Insurance, Allianz UK. Collaborative working  Michelle outlined a plan including improvements to the SIA’s core licensing systems and processes The speakers’ contributions on the Protect Duty consultation reflected a wider, common thread: the value of collaborative working, regardless of commercial considerations. As one delegate put it, in a contribution ‘from the floor’: we have to work collaboratively to make the most of this once-in-moment opportunity and explain to all parties how improved protection of public spaces will impact them in the future. Those attending the Thought Leadership Summit also gained an insight into the current thinking guiding licensing body the Security Industry Authority, from CEO Michelle Russell. Michelle outlined a plan of actions including improvements to the SIA’s core licensing systems and processes, alongside a more proactive approach to compliance, inspection, and enforcement. Impact of pandemic The impact of the pandemic on the security sector was discussed by two speakers in a session addressing the topic ‘Who are the winners and losers amongst security suppliers? What the bosses say.’ Paul Evans, CEO of Carlisle Support Services, and Christian Watts, MD, Fire and Security Systems at Mitie agreed that key worker status has raised the public perception and status of officers with a welcome increase in pay across the sector. In contrast, there have been increases in violence, including serious assaults, along with a significant rise in abuse towards guards, and Paul argued for a “meaningful employee value proposition” to attract candidates and counter labour shortages. Addressing challenges An overview of the positive ways in which third party certification raises standards reduces risks Christian added that other “headwinds and challenges” include rising crime statistics, increases in the cost of living, supply chain disruption, tightening compliance, changing workplaces, and technology evolution. Richard Jenkins, NSI’s Chief Executive, provided Thought Leadership Summit delegates with an overview of the positive ways in which third-party certification raises standards, reduces risks, and independently demonstrates key competencies across the sector. Security systems and services “Following NSI’s inaugural involvement with this prestigious event in 2020, the environment in which companies operate has changed and the 2022 Thought Leadership Summit provided challenging first-hand perspectives from practitioners on the key issues driving the direction of travel in both security systems and security guarding services deployment and operations.” Thought Leadership Summit founder and director, Professor Martin Gill commented, “Thought Leadership Summits are designed to inspire new thinking, provide a critique of what is happening and generate insights on where security should be heading, it once again achieved that. The presentations and debates remind us of the passion for those who work in security to want to improve it.”

Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows.  Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption.  Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation.  The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified.  Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.

The adoption of innovative and interconnected door hardware systems can help overcome the challenges associated with building security, explains Daniel May of Consort Architectural Hardware. The security of our built environment and the safety of its people is paramount throughout a building’s lifecycle. While these elements remain a primary focus at each touchpoint of a construction project, today’s design teams are sooner adopting modern access control systems to address this age-old challenge, but why? Modern access control Where systems were once rudimentary, modern access control has evolved into a revolutionary factor of building design, unlocking various benefits for its many users in the process. The Internet of Things (IoT) has enhanced building security as we know it, and as technology continues to advance, more options enter the market. Following more than a decade of innovation and integration, the access control market is projected to grow year on year, from £7.8 billion in 2023 to £11.8 billion by 2028. Modern user requirements have led to several operational and technological advancements  Modern user requirements have led to several operational and technological advancements during this period, and decision makers and design teams alike can now choose from a versatile selection of options. Some door hardware products now utilise smart locks, cloud control and even biometrics for example, and most recently, there’s been a substantial change to the way access control systems operate, with focus moving towards end users and ease of use. Modern access control has evolved into a revolutionary factor of building design Smart door hardware From an operational perspective, interconnected access control systems gift users with an intuitive network that improves building security through the use of real-time status updates, while also providing them with the ability to grant instant access approval and denial at the touch of a button. Often, users can operate their building’s various access points through their mobile phone, which has led to improved flexibility and efficiency in most environments - whether at home or in a public access property. The security benefits also become clear when compared to the alternative of physical keys. If a traditional key is lost or stolen, the security of a building becomes at risk until it is found or replaced. Intuitive access control systems are designed to build upon the traditional lock and key methods. By seamlessly integrating smart door hardware into both new and retrofit projects, users can manage access points and improve security across the building - without stifling ease of access, stunting future scalability or unsettling the aesthetics. Users can operate their building’s various access points through their mobile phone Access control system The PSIA standard is one of the widely recognised and respected standards for access control products As many adopt Wi-Fi infrastructures, NFC technology and cloud services into their buildings, decision makers must also consider the need for better standards. While the introduction of IoT may advance security, performance and functionality, it can also introduce new risks which must be mitigated by adhering to both localised and international standards, such as ISO 27001 for example.  The Physical Security Interoperability Alliance (PSIA) standard is one of the widely recognised and respected standards for access control products and provides comprehensive requirements for systems by focusing on interoperability, scalability, and functionality. While the introduction of IoT may advance security, it can also introduce new risks Providing comprehensive requirements This standard ensures that access control products from different manufacturers can seamlessly integrate and communicate with each other, allowing for greater flexibility and choice when designing a complete access control system. After all, a one size fits all access control solution simply doesn’t exist and decision makers would be remiss in not selecting a product that aligns with their building’s needs while meeting the required standards.

In the early stages of childhood education, kindergarten imparts foundational principles that shape future behaviour. Today, you can think about cloud computing in a similar manner: it has become a fundamental element in the architecture of modern technology. The cloud now plays a critical role in digital interaction, security, and infrastructure development. Far from being just another tool, the cloud is a cornerstone, providing essential support for the intricate network that supports today's digital ecosystem. Vomplex digital systems Much as kindergarten lessons lay the groundwork for cognitive development, the cloud offers base capabilities that are vital for constructing and operating complex digital systems. Recent advancements in cloud-based security — particularly in access control and video surveillance — emphasise the importance of cloud computing. It has been instrumental in unifying fragmented security systems, similar to how basic social principles taught in kindergarten help diverse children come together as a unit. The role of cloud computing in our technological world is multifaceted and continuously growing The role of cloud computing in our technological world is multifaceted and continuously growing. It has evolved into a space where innovation is cultivated and security commitments are maintained with vigilance. The fusion of artificial intelligence and analytics into cloud services signifies a concerted effort toward a future that is more cohesive, intelligent, and secure. Significant technological progress As we delve deeper into this topic, it will become evident that cloud computing, like the pivotal lessons of kindergarten, is indispensable. It quietly enables significant technological progress, mirroring the foundational principles taught in our formative years in both its essential nature and its growing influence. Play Fair: Technological Developments in Cloud-Based Security The past year has been a period of significant innovation in cloud-based access control and video surveillance. Cloud computing has evolved into a robust platform that fosters the creation of integrated security systems. These systems consolidate access control and video surveillance into a unified experience, demonstrating the cloud's potential to seamlessly combine disparate systems. Substantial industry progression The advent of edge computing has boosted bandwidth efficiency and accelerated data processing The incorporation of artificial intelligence and analytics into cloud services marks a substantial industry progression. This development provides businesses with advanced tools for in-depth analysis and intelligent decision-making, enabling them to not only gather comprehensive insights but also strengthen their security measures. The cloud has eased the transition to new technologies and emphasised a commitment to cybersecurity, with encryption protecting data integrity in transit and at rest. Simultaneously, the advent of edge computing has boosted bandwidth efficiency and accelerated data processing, highlighting a consistent drive to refine and adapt. The trend of integrating cloud security systems with other business platforms help create unified ecosystems, reflecting a broader narrative of security professionals’ pursuit of progress and enhancement. Potential future disruptions Wash Your Hands: Pandemic-Induced Transformation in Cloud Services As we all know, the COVID-19 pandemic necessitated a swift transition to remote operations, with cloud computing forming the backbone. i The urgent need for cloud solutions was apparent as businesses adopted remote collaboration tools, work-from-home policies, and virtual workspaces. This transition increased the demand for cloud services and prompted more adaptable and cost-effective pricing models. Recognising the critical role of cloud services, organisations enhanced their investment to safeguard  operations against potential future disruptions. The pandemic fundamentally altered the perception and valuation of cloud computing, emphasising its critical role in sustaining business operations. Scaleable digital infrastructures The growing demand for SaaS has led integrators to create scaleable digital infrastructures Share Everything: Systems Integrators and the Adoption of Cloud Systems integrators have done much to realise the cloud’s potential. The growing demand for Software as a Service (SaaS) has led integrators to create scaleable digital infrastructures tailored to specific business needs.. The use of the cloud for data backup has improved efficiency and increased organisations’ ability to cope with disruptions. Although there has been a gradual shift among integrators toward cloud solutions, effectively marketing and supporting SaaS business models remains a challenge. But the possibility of continuous revenue streams through managed services is promoting broader adoption of cloud technologies. Cloud-based security solutions Live, Learn, Think: Enterprise-Level Cloud Adoption There is an increasing trend among large enterprises to adopt cloud-based security solutions. The shift toward VSaaS indicates a move towards subscription models that offer financial and scalability advantages. This transition is more than a mere operational change. Rather, it represents a commitment to the expansive potential for growth and innovation that the cloud offers. But let’s face it: the ‘cloud’ journey is accompanied by challenges, particularly concerning data security. Providers must deliver robust data protection measures to ensure the success of cloud-based security services, which depends not just on technological progress but also on fostering trust with clients. Addressing cybersecurity concerns The hybrid model offers a balanced solution for businesses looking to merge these two environments Baby Steps: Hybrid Cloud and On-Premises Infrastructure The hybrid model, which combines cloud with on-premises infrastructure, continues to be a strategic choice for many organisations. While the cloud provides flexibility and ease of access, on-premises solutions offer control over data security and comply with regulatory demands. The hybrid model offers a balanced solution for businesses looking to merge these two environments. Be Trustworthy: Cybersecurity Measures and Communication Transparent communication is key in addressing cybersecurity concerns with customers and partners. Companies that are transparent about their security protocols, including encryption and regular updates, build trust. Certifications such as SOC 2 Type II affirm a dedication to security, and proactive educational resources ensure that  users are well-informed about best practices. Decision-making processes Cloud computing has become the cornerstone of modern security strategies Look: The Future Outlook for Cloud-Based Security Solutions Looking forward 5-10 years, cloud-based security solutions are expected to become even more central to organisational decision-making processes. The cloud is poised to become the hub for predictive decision-making, using AI algorithms and extensive data to proactively manage security risks. This vision of an intelligent, integrated approach to security, with the cloud enabling swift, collaborative responses to threats, is almost at hand. Cloud computing has become the cornerstone of modern security strategies, moving beyond its initial role as a digital transformation tool. As we look to the future, the cloud is set to redefine security paradigms and anchor a new era of intelligent, predictive security operations.

Security professionals are recognising the intelligence value of leveraging publicly and commercially available information. This information can now be accessed more effectively from typically hard-to-reach regions. Also, the technological capabilities have matured in our age of artificial intelligence, machine learning, and data science. Intelligence has historically been based on classified data. However, today’s unclassified data, including open-source intelligence (OSINT), is increasingly being used to provide context and queuing for other types of intelligence. Advanced identity intelligence Babel Street is a technology company providing advanced identity intelligence and risk operations using an AI-enabled data-to-knowledge platform to unlock insights from a flood of data. The company provides advanced data analytics and intelligence for the world’s most trusted government and commercial organisations. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally The sheer volume of data is growing exponentially. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally. Not only are we seeing exponential growth in the volume of data, but there is also disparity in the veracity and the variety of data. This is being compounded by the ‘app economy’ in which data is created in a new format for every app added around the globe. Human language technology “The problem is that the data ‘junk’ and the ‘crown jewels’ are in the same bucket, and government and commercial entities need better and faster ways to extract intelligence from these torrents of data,” says Farid Moussa, VP, Strategy & Public Sector, Babel Street. Prior to joining Babel Street, Farid retired from the National Security Agency (NSA). He has guided video, image, speech, and text analytics (VISTA) and developed an appreciation for human language technology. An elusive source of data is the Dark Web, where every user, by design, is attempting to obfuscate their identity, and bad actors are hiding much better. “This presents a cat and mouse game – the cat must be smarter than the mouse, but the mouse is continually getting smarter,” says Moussa. Intelligence tools for data analysis SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence There are several intelligence tools for analysing data. One of them is signals intelligence (SIGINT), which refers to electronic transmissions collected by ships, planes, ground sites, or satellites. Another is human intelligence (HUMINT), which is collected in a human-to-human fashion. Open-source intelligence (OSINT) is obtained by searching on topics or entities of interest that are publicly available on the Internet at large. Today, these various categories are often done in ‘silos of excellence.’  However, the best practice is using all forms together in a holistic fashion. SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence, while OSINT, which is growing in importance, is most cost-effective. All are vital forms of intelligence; OSINT is complementary and crucial to holistic intelligence practices. Holistic intelligence practices When it comes to physical security of people and places, OSINT has become a critical source of actionable information. Security directors leverage Publicly Available Information (PAI) to safeguard against threats to individuals, property, travel routes, and event sites. By monitoring PAI, security teams can detect and respond to potential dangers, including during and after events where thorough preparation is vital. Online information can contain warning signs of impending threats. It informs security professionals in uncovering digital traces, confirming intentions, and addressing risks across language barriers, ensuring proactive risk management for the protection of people and property. Role of Natural Language Processing (NLP) The Internet and social media were mostly English language by default, but that has changed exponentially Natural Language Processing (NLP) is a crucial capability that has evolved to recognise the richness and variety of words and names in multiple languages and scripts, and their use across cultures. Using machine learning and linguistics algorithms, the technology simultaneously considers numerous types of name variations. At one time, the Internet and social media were mostly English language by default, but that has changed exponentially.  Babel Street’s world-class entity matching technology measures over 100 features to calculate the similarity of entities across multiple languages. Despite advances in data management and the cloud, there are still multiple challenges and complexities with integration of these data elements. Challenges include spelling variances/phonetics, language translation issues, criminal evasion, human error upon input, typos, etc. Accessing data from a scattered landscape While there have been advancements in cloud technologies, agencies utilising open-source data are typically working within a highly scattered data landscape and must use a wide array of tools to get at the relevant pieces. This fragmentation makes it difficult to run analytics and apply AI and machine learning at scale in order to derive actionable insights.  Unstructured and relationship data are visualised through advanced link analysis As with many disciplines, artificial intelligence (AI) is changing the game when it comes to intelligence. NLP and AI algorithms are employed to enhance datasets for greater quality, usability, and completeness. Unstructured and relationship data are visualised through advanced link analysis, geographic heat maps, influential entity carousels, topic clouds, and patterns by time and day. Geographic heat maps The advanced algorithms accurately score and prioritise critical entities within the relationship network while providing the citations from which an AI/ML-based decision was made. “With the democratisation of AI, the world is becoming flat,” says Moussa. “Just like the most prosperous countries, even the poorest countries have the most advanced capabilities to do damage. Third-world economies often present a scenario where the financial gain of nefarious schemes and low-to-no regulation combine to incentivise bad actors.” The Challenges of Name Matching Identity has been an ongoing challenge for intelligence analysis due to the vast complexity of linguistics, spelling and cultural variances, human error, as well as human evasion. Technology and data science approaches are maturing, however machine translation can still struggle with meaning. The best-of-breed natural language processing capabilities run against the data while it still is in its native language. This minimises the occurrence of analytic errors caused by inaccurate machine translations. This minimises the occurrence of analytic errors caused by inaccurate machine translations It’s tempting to think that name matching is like doing a keyword search. The complexity of language makes it more challenging. New names are constantly created, with multiple spellings and no set of rules to encompass how names are formed. They are variable across languages, scripts, cultures, and ethnicities. Culturally specific nicknames and aliases add to the complexity. Replacing human involvement The investigation of the Boston Marathon Bombing in 2013 spotlighted an example of the significance of intelligence analysis. Even though the FBI had issued a detain alert for Tamerlan Tsarnaev back in 2011, Tsarnaev managed to travel to Russia in January 2012; and in July 2012, he returned to Boston. He was not detained on either occasion because there were too many names on the lists, and Tsarnaev’s last name had been spelled differently from the way it was on travel documents, thus enabling him to get through security. With the Internet, social media, and the dark web, there’s been an exponential increase in public communications in various languages, adding significantly to the amount of analysis required to keep societies safe. Name matching, using AI, analyses multiple contextual data points across languages to arrive at matches. Name matching, using AI, analyzes multiple contextual data points across languages to arrive at matches A common misconception is that this technology will replace human intelligence. “It’s more accurate to recognise its role as a force-multiplier, allowing humans to focus on the on the harder problems and/or vetting the results of AI,” says Moussa. “The technology can efficiently analyse massive volumes of data and distill it into actionable information in a timely manner. It augments human capabilities, enabling analysis at speed and scale beyond human capacity, without replacing human involvement.” Commercial Technology to the rescue “When it comes to threat and identity intelligence, we face a risk-confidence gap, underscored by the challenge of integrating traditional tactics with the modern digital landscape,” adds Moussa. “We cannot ‘hire’ our way out of this problem. Instead, it is imperative that we adopt technology to scale our efforts and free humans to solve the harder problems that machines cannot solve yet.” The public sector loves to build things, but there are time-to-value and return-on-investment considerations to the ‘build or buy’ decision. When commercial technology can be leveraged by government, it frees resources up to work on problems that the commercial world hasn’t yet figured out, says Moussa. “The public and private sectors need to come together – one team, one nation, working together with mutual trust and collaboration,” he says.

Already a strong player, particularly in New Zealand and Australia, Gallagher is still climbing in the U.S. market, which it sees as a big opportunity to invest in the company. Active in the United States for 10 years, Gallagher undertook a more aggressive growth strategy about five years ago. There are 52 employees in Gallagher’s U.S. security business, and about half the workforce has been hired in the last couple of years. They have grown from three sales territories to 16, operated by a full sales and engineering staff. Culture of innovation sets As it happens, Gallagher’s U.S. headquarters is located a short drive from my home office in the wider vicinity of Atlanta. I missed seeing them at GSX in Dallas, so we scheduled an in-person visit to catch up on their company. Gallagher’s strong culture of innovation sets them apart, as does their “people-first” commitment, says Scott Elliott, Gallagher’s Executive Vice-President, The Americas. “We have intentionally recruited for a diversity of thought that drives the business,” says Elliott. “We are a people business.” Melissa Vidakovic, Director of Marketing, Americas; and Scott Elliott, Executive VP, Americas, at Gallagher Security's office in Canton, GA. Unified approach An advantage Gallagher has in the market is total ownership of their supply chain; it manufactures each of the hundreds of products used across their solutions, from plastic components to readers to controllers to their own software systems.  Among other advantages, the unified approach enables tighter control from a hardening and cybersecurity perspective, enabling them to minimize any threat vectors or vulnerabilities. The strategy also avoids dependence on third-party suppliers, which was a huge advantage during recent supply chain disruptions. While competitors struggled with availability issues related to third-party manufacturers, Gallagher’s supply was uninterrupted. Gallagher’s commitment Gallagher uses the same norms as the nation and subjects its effects to inner and outer penetration As a manufacturer serving a broad spectrum of markets, it’s Gallagher’s commitment to the high end of the market (e.g., high-security applications), where the company incorporates core tenets such as authentication and encryption. Gallagher uses some of the same standards as the government and subjects its products to internal and external penetration testing. These core strengths are also integral to Gallagher’s complete product line. “If it’s good enough for a high-level customer, it’s good enough for Mr. Business Owner,” says Elliott. The New Zealand company was founded in 1938 and was the first company to commercialize the electric fence, which it still uses for its agriculture business sector, separate from the security business. Gallagher entered the access control business 35 years ago in 1988 when a product used to restrict access to fuel pumps evolved into broader access control. Gallagher platform In the intervening years, the product has grown into a unified platform that incorporates access control, intrusion detection, and perimeter detection in a single ecosystem. “The platform is all-encompassing,” says Elliott. “No other platform does all three.” Augmenting access control, intrusion, and perimeter protection, there are other applications available in the Gallagher platform, such as workforce management, health and safety functions, and a spectrum of features useful to a wider stakeholder community. Fatigue management applications For example, Gallagher can implement routine randomized checks to proactively mitigate potential risks such as drug or alcohol abuse, thus ensuring workers are fit to work, to operate various machinery and that they do not pose a threat to fellow employees or the company.  “Fatigue management” applications can monitor the use of equipment to avoid repetitive injuries or manage how long an employee works at a job site, requiring a worker to swipe or tap a card to a reader mounted on a machine to monitor and limit the time they operate that machine. Mobile mustering provides location and identification of evacuees in case of an emergency. Impact of digital transformation Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation Gallagher is also embracing the “digital transformation” of the industry. Security companies must adapt to a more agile workforce and shifting processes, says Elliott. Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation on their workforce. They also seek to address the changing workforce, where Gen-Z’ers work side-by-side with tenured, experienced workers, and where creating trust is the best approach to closing the generational gap.  Gallagher also seeks to educate the market on trends such as artificial intelligence (AI), machine learning, cloud adoption, various service delivery models, and other issues. Industry consolidation Gallagher has more than 1,200 employees; operates in 140 countries, from South America to Canada, Europe to the Asia-Pacific and Australia; and serves almost 16,000 customers. Gallagher is part of New Zealand’s growing technology export sector, which is growing 30% faster than the overall economy and is now the second-largest export sector in New Zealand. In an age of industry consolidation and a market dominated by corporate conglomerates, Gallagher is a privately held organization seeking to be agile and innovative, and to deliver customer value more quickly. Gallagher re-invests about 15% of its profits into research and development. “Our customer service is the primary reason people buy from us,” says Elliott. Security integrators Security integrators quickly appreciate the breadth and strength of the product line Gallagher positions itself as an alternative in a market in the midst of disruption. Brand awareness continues to be a challenge in the United States, and the sales team often hears the question: “Who is Gallagher?” Once the introduction is made, security integrators quickly appreciate the breadth and strength of the product line, says Elliott. “We allow our customers to select among best-of-breed platforms, and [using open systems,] we are not limited by the technology we offer,” says Elliott. “Our value proposition to the integrator channel is our focus on the relationship,” says Elliott. Supporting end users through an authorized, certified channel, Gallagher also emphasizes value, cost-competitiveness, and cybersecurity. “Our partner relationships are built around cultural alignment,” says Elliott. Product innovation perspective What’s ahead for Gallagher and for the industry as a whole? Hard to say, notes Elliott, given the unfolding of unpredictable geopolitical and financial trends.  However, from a product innovation perspective, Gallagher will continue to evolve, balancing a dependence on “cash cow” legacy product lines with investment in leapfrog innovations such as frictionless access control, cloud platforms, and mobile systems. In general, Elliott predicts AI will yield an opportunity to analyze a person’s pattern of behavior and intent, thus enabling a security system to adapt down the road. “With the ability to predict with some degree of certainty what might happen, these capabilities will evolve,” says Elliott.

As the physical security and cybersecurity worlds converge, many industry professionals are finding themselves moving from one realm to the other. Or, more likely, they are embracing both disciplines as integral to the future of security as a whole. One security professional bringing her cybersecurity expertise to the physical security market is Wendy Hoey, Director of Sales, US Sales Leadership, North America, for Milestone Systems. With more than 23 years of experience in cybersecurity, Wendy Hoey now works with a global company dedicated to empowering people, businesses and societies with data-driven video technology. Author's quote Caught up with Wendy Hoey to discuss how the security market can harness innovation “I'm thrilled to be joining the physical security industry at this transformative time when there's such tremendous potential to update legacy systems with pioneering technologies like AI and the Internet of Things,” says Hoey. “I'm energised by the chance to collaborate with colleagues to help transform physical security, enhance predictive capabilities, and realise a shared vision of seamless protection across the digital and physical realms.” Caught up with Wendy Hoey to discuss how the security market can harness innovation to make the world safer and more secure. “The future is bright, and I'm honoured to be part of this community,” says Hoey. Q: What can physical security learn from the world of cybersecurity? Hoey: Physical security can learn a great deal from the world of cybersecurity. With the rise of IoT and IP-connected devices, the lines between physical and digital security are blurring. Like cybersecurity, physical security needs to take a proactive approach to protecting core systems and perimeter access points. Understanding potential vulnerabilities and attacks is key. Physical security pros should continuously educate themselves on emerging technologies and threats and stay up to date on best practices. Adopting a customer-centric mindset is also critical. Rather than just selling technologies, physical security providers should focus on understanding clients' unique risks, objectives, and pain points. By taking cues from cybersecurity, the physical security industry can transform itself, innovate, and provide smarter solutions. Q: How is physical security a unique application for IT? How do physical security (and/or video) systems differ from “other” IT systems? Hoey: Physical security has unique challenges compared to traditional IT systems, but also shares some commonalities. At its core, physical security relies on networked hardware like cameras, access control and detectors that must be online and recording effectively at all times. This is like IT infrastructure in that uptime and availability are critical. With the rise of IoT, cyber and physical security are converging. Physical security systems have vulnerabilities that didn't exist before everything became IP-connected. Staying on top of emerging technologies and threats is crucial. At the end of the day, both physical and cyber security share the goal of minimising organisational risk, and both disciplines must come together and cooperate to optimise security and safety. Q: How can security integrators ensure their workforce (i.e., installers) have the required IT skills to address the needs of the physical security market? Hoey: As security networks converge more deeply with IT infrastructure, integrators must invest in training to ensure their installers have the required skills. Whether pursuing vendor certifications, in-house training programs, or partnerships with IT services firms, integrators must recognise that security solutions require IT fluency. A willingness to upskill installers and keep pace with technological change will prepare integrators to deliver the solutions end users demand in an increasingly connected physical security ecosystem. Q: What is the role of the manufacturer to ease the application of IT technologies to the physical security market? Hoey: The role of the security manufacturer is to simplify and facilitate the application of IT technologies by serving as a trusted advisor and educator. Manufacturers must provide guidance, case studies, and domain expertise to help partners and end users understand the full capabilities of technologies and how they can be leveraged most effectively. Rather than just promoting a specific product, manufacturers should always take an active role in informing the channel and customers on available possibilities, bringing real partnership through tailored advice and solutions. Q: What challenges remain relating to implementing IT technologies in the physical security industry? How will new technologies (e.g., AI) transform the IT environment for physical security now and in the future? Hoey: When implemented thoughtfully, AI has enormous potential to transform physical security by helping security professionals identify anomalies and patterns in data to enable predictive analytics. With the right solutions, AI can act as a force multiplier by monitoring behaviours and giving security teams advance warnings before incidents occur. As AI and other emerging technologies mature, they will bring the industry in line with the most advanced security tools available. The future looks bright for a truly integrated physical and digital security environment with AI pioneering the charge.

Leisure and business travellers enjoy the convenience of flexible check-in and the safety of contactless arrival. Switching mechanical locking for a wireless electronic system can offer both without disrupting hotel aesthetics or day-to-day operations. Guests can enter their room without the need to queue at the reception - it is perfect for hospitality settings, where 24/7 staffing is not cost-effective, as managers of one luxury apartment complex in Spain discovered. Wireless, PIN-operated escutcheons Safety and convenience are now central to traveller expectations. In 2019, 78% of respondents to a Travel Leaders Group survey wanted to see more self-service check-in. Making this facility available for visitors can save business money and reduce unnecessary staff workload. Rooms also have a wall-mounted Energy Saver, which helps Harpazul to minimise wastage of energy At Harpazul - new holiday apartments close to Galicia’s beaches, in Spain - stylish electronic locks with integrated PIN keypads now secure the main entrances, recreation areas and individual apartments. Wireless, PIN-operated escutcheons complement the aesthetics. Rooms also have a wall-mounted Energy Saver, which helps Harpazul to minimise wastage of energy. Hotel Check-In by PIN solution TESA's Hotel Check-In by PIN solution makes arrival safe and stress-free. The guest enters without delay and settles in immediately. Contactless arrival also saves costs, because 24-hour hotel reception staffing is not required. Before they even leave home, guests receive an email with a unique PIN to enter Harpazul, move through its common areas and unlock their room. The code expires automatically on scheduled check-out. “This way, we offer a better service to the customer, because they don't have to queue at reception,” said Harpazul’s Roi Casal, adding “Our guests move around without any need to carry a key-card.” Easy installation and convenient operation “We have a long, strong record in supplying innovative, trusted locking solutions to hotels and holiday rentals,” explains Iñigo Aldalur, the Sales Manager at TESA Hotel, adding “Our entire range of locking devices is wireless, so a structure and its interior design are never disrupted by ugly cabling.” Iñigo Aldalur further stated, “Wireless locks are also faster and more cost-effective to install, which helps smooth the transition from mechanical locking to an electronic solution, which appeals to the modern traveller.” Improving service and guest satisfaction Harpazul’s wireless locking system is managed easily and in real-time with TESA Hotel software Harpazul’s wireless locking system is managed easily and in real-time with TESA Hotel software. Every lock can be controlled or monitored remotely. The same locks are compatible with key-card and smartphone app unlocking, if Harpazul introduces either option in future. Harpazul’s system administrator automatically receives alerts, when a door is opened, a guest turns on privacy mode (DND) or a lock’s battery is low - a rare event, as TESA Hotel locks have a typical battery life of 3 years or at least 75,000 cycles. PIN expiration dates and times are easily amended, to facilitate an extended stay or late check-out. TESA Hotel solution Designed for the accommodation of almost any size and type, the TESA Hotel solution is a simple upgrade, which unifies locks and software in one system. A broad hardware range includes robust door and in-room devices, all with modern aesthetics. Battery-powered and wireless, they come in multiple finishes and designs. For guests who stay at Harpazul, the inconvenience of room keys is a distant memory now.

To protect 1.7 million visiting sports fans each year, Zayed Sports City, the largest sports complex in the United Arab Emirates (UAE) has deployed a site-wide security system from Hikvision. Incorporating more than 670 integrated cameras; the solution reduces workloads and costs with cool AI features, while also providing super high-resolution imaging to boost security across the site.   The challenge: The need for automatic video security Zayed Sports City, which has been recognised as the UAE's number one sports destination, welcomes more than 1.7 million sports fans each year. The site incorporates a stadium, ice rink, bowling centre, tennis centre, and a range of other sports facilities. With such large numbers of people moving around the site, there is always a chance that accidents and other incidents could occur potentially putting visitors to the complex at risk. The key to preventing accidents and keeping sports fans safe is to effectively keep track of all areas of the complex during sports events and to respond quickly if anything goes wrong. But with many hundreds of cameras needed to provide full coverage of the site, the resulting video streams are extremely difficult, if not impossible, to be processed manually. Need for high-resolution cameras The sports venues and facilities need to keep an eye on very large spaces, often with very high ceilings As an additional challenge, the sports venues and facilities need to keep an eye on very large spaces, often with very high ceilings. This means that high-resolution security cameras are needed to provide clear imaging at significant distances, with cameras often mounted high up on pillars, posts, or ceilings. To address these challenges, Zayed Sports City needed a security and safety system that could protect all areas of the site without the excessive workloads associated with manual approaches. The solution A stadium-wide security system from Hikvision To maximise visitor safety, Zayed Sports City has deployed a site-wide security system from Hikvision. This incorporates all the cameras and control room equipment needed to protect the site, 24-hours a day.   The solution incorporates around 670 Hikvision cameras with different functions and types that were deployed during two major project phases. These are being used to protect all of the sports venues and facilities inside the Zayed Sports City, as well as spectator seating areas and parking areas. Multi-functional AI, ANPR, and VMS AI allows the security team to search back through video footage much more quickly and easily As well as offering high-definition imaging (with 2- and 4-megapixel resolution across the Hikvision bullet and PTZ camera fleet), selected Hikvision cameras also offer onboard AI capabilities to automate key security tasks. One example of this is license-plate recognition (ANPR) technology built into cameras in the stadium parking areas, which are increasing security and supporting efficient parking operations. AI capabilities also allow the security team to search back through video footage much more quickly and easily when investigating accidents and incidents. All Hikvision cameras have been integrated into the Zayed Sports City Video Management System. The benefits: Improved safety, efficiency, and scalability for site security management With the Hikvision solution, many routine security tasks can be handled automatically, reducing the risk of missed incidents, speeding up responses, and reducing staff workloads and costs. Khalid Al-Mutawa, Director of Operations for Abu Dhabi Entertainment Company, the company that manages and operates Zayed Sports City, says, "Streamlining our processes with this system has allowed us to work more efficiently. The automated security alerts and the HD Video help us to respond quickly and work with peace of mind. Increased operating efficiency Hikvision's AI features are very valuable in investigating incidents and it reduces the time required" With the ability to search through video footage quickly and easily to investigate accidents and incidents, the security team is achieving major time savings compared to reviewing video manually. "The Hikvision system's AI features are very valuable in investigating incidents and it reduces the time required by our staff significantly," says Khalid Al-Mutawa. "This frees our security team up for our core activity: keeping visitors safe and ensuring that the complex is secure at all times." Effective, efficient AI security at an affordable cost The fact that Hikvision cameras use onboard AI capabilities has made it cost-effective for Zayed Sports City to deploy the latest security technologies quickly, across the entire site. Additionally, new AI capabilities such as the ability to locate and help unaccompanied minors or to count people to prevent crowding can be added cost-effectively in the future, with no need to replace existing control room equipment or software. Seamless integration with the Zayed Sports City VMS All elements of the Hikvision security system could be integrated seamlessly with Zayed Sports City's chosen VMS. This minimised deployment cost and risk and is ensuring that all elements of the solution work in harmony to protect visitors to the stadium. "It was critical for us that cameras and other equipment deployed in phase 1 and phase 2 would integrate easily with our currently used VMS, with no compatibility issues," says Khalid Al-Mutawa. "Hikvision offered a fast and easy solution, and full coverage of the site was installed on time."

The NOC fleet counts about ten oil products tankers sailing in the Singapore area. These vessels carry highly flammable fuel oil waste for proper recycling or disposal treatment. The client needed to equip three vessels of the fleet with a reliable onboard video surveillance system that was explosion-proof certificated given the presence of an explosive atmosphere. After various researches, the client decided to employ the MAXIMUS MMX stainless steel cameras for the video surveillance on board three NOC ships. MMX camera features and certifications MMX cameras are lightweight and compact in size making them easy to handle and mount The client has been satisfied with the MMX cameras as they are quick to install, easy to use, and there is no downtime for video footage, while performance and image quality are outstanding. This camera is certified ATEX/IECEx (Exd IIB, Ext IIIC) and UL Hazardous Location for America and Canada (Class I, Zone 1, Class I, Div. 2 and Class II, Zone 21, Class II Div 2). Its lightweight and compact size makes it easy to handle and mount. Moreover, the integrated bracket allows adapting the camera mounting to any surface, either wall, ceiling, or parapet, according to the application need. Various cabling options are available to reduce assembly time and cost. Whether the type of area is safe or hazardous, Videotec can respond to all of these changing and challenging demands with a comprehensive range of equipment with the most advanced, well-researched technical features for security systems that operate in oil and gas and offshore/onshore marine industries.

Dahua Technology, a globally renowned video-centric smart IoT solutions and service provider, will hold its 2nd online Dahua Technology Partner Day, from October 13 - 14, 2021, with the theme - ‘Building a digital future’. Dahua Technology Partner Day Adhering to its strategy of open cooperation, Dahua Technology is committed to creating a win-win ecosystem, with major technology partners around the world. This year, Dahua Technology will join hands with its 22 global partners, in order to discuss interoperability, share industry trends and explore the future of digitalisation and intelligence together. “We are excited to host our second virtual technology partner day. Technologies have evolved fast in the past year and the needs of digitisation, and diversified challenges facing different industries today, are driving the integration of security companies,” said Mr. Jiaqi Gao, Overseas Marketing Director at Dahua Technology. Jiaqi Gao adds, “It is a great opportunity to show how we can build a digital future together with our partners and through which, we can jointly provide the right solution for our customers.” Smart solutions for IoT and security on show A number of Dahua regional experts will showcase the latest Dahua innovations and products, in 6 different hubs During the 2-day event, Dahua Technology and its partners, including Vanderbilt, AxxonSoft, Immix and Optex, will unveil how their smart solutions benefit the field of security and IoT (Internet of Things). It will focus on Artificial Intelligence (AI), cloud solutions and alarm monitoring, as well as specific vertical markets, such as retail, smart building & facilities, critical infrastructure, transportation, etc. This year’s event will also include a section that demonstrates outstanding Dahua products and their compatibility with third-party solutions. A number of Dahua regional experts will showcase the latest Dahua innovations and products, in 6 different hubs, including cyber security & privacy protection, full-colour 2.0 and TiOC 2.0, WizMind portfolio, and more. Attendees can register free of charge, connect with presenters and get product information. Behaviour analytics in Artificial Intelligence (AI) “The Dahua Partner Day event offers a great platform for AxxonSoft, to present our solutions. We successfully exhibited on last year’s Traffic & Parking session and are excited to share more information about behaviour analytics in the AI hub, this year,” said Alan Ataev, AxxonSoft’s Chief Executive Officer (CEO), adding “Together with Dahua, we are enthusiastic about creating joint solutions that grow our value proposition for both our partners and clients.” With its mission of ‘Enabling a safer society and smarter living’, Dahua Technology will continue to focus on ‘Innovation, Quality and Service’, so as to serve its partners and customers around the world.

Reiknistofa Bankanna (RB) is a provider of mission-critical IT systems for Icelandic financial institutions, responsible for the country’s central clearance and settlement system and several multi-tenant core banking solutions. It also operates an e-invoicing and e-payment system for corporates and consumers. It is jointly owned by the three main Icelandic banks, two saving banks, the Icelandic Savings Bank Association, and the three main payment card processors in Iceland. RB’s clients are these banks, the Central Bank of Iceland, and other financial institutions as well as the government and public entities. With solutions operated in multiple data centres and a shared multi-bank environment, RB sought a flexible technology partner that could ensure the highest levels of operational security, cost efficiency, and resilience. The challenge RB had traditionally protected its data centres and offices via disparate video and access control systems. These siloed technologies must be operated and maintained separately, creating a convoluted and inefficient user experience. They were also very old, and maintenance was becoming both a financial and an operational issue. They were also very old, and maintenance was becoming both a financial and an operational issue Sourcing reliable technical support and compatible hardware when something went wrong were becoming increasingly difficult, with replacement parts often taking at least two weeks to arrive. Something needed to change to prevent the corresponding disruptions to security and operations. Upon inheriting responsibility for the security infrastructure Geir Sæmundsson, Datacentre Manager at RB set out a clear vision for the requirements across all of RB’s facilities. “I wanted a unified all-in-one system that wouldn’t restrict my hardware choices going forward. The system needed to deliver long-term value so I wasn’t prepared to limit RB’s options to just one manufacturer of security cameras or door readers.” A unified interface RB required a modern, reliable system that brought video and access control into a single solution, all displayed easily for operators to understand what was happening, when; to provide business-wide value. Mr. Sæmundsson, therefore, approached Hafliði Jónsson, a security consultant he had worked with for many years, to advise on the enabling technologies that could best support these ambitions. Upon consultation, it quickly became apparent that a Genetec solution, driven by Security Centre was the optimal choice. As an open platform, with native video and access control capabilities, it could simplify daily security operations and allowed for further integration with other tools such as RB’s heating and cooling systems. Furthermore, it would enable RB to undertake a phased evolution of its infrastructure, relieving budget pressures without delaying implementation timelines. For example, RB initially retained all of its existing security cameras and is upgrading to newer more sophisticated Mobotix devices over 3 years. Generating ROI with customised alerts RB provides operators with customised dashboards that quickly alert them to matters requiring their attention “From day one we wanted a unified system which could help our teams understand the situation, quickly; alerting them if anything required their attention. The Genetec solution does just this, and is allowing us to build in customised alerts so we gain business intelligence – providing us with better ROI,” said Geir Sæmundsson, Datacentre Manager at RB. Since bringing its security solutions under one system, RB has been able to provide operators with customised dashboards that quickly alert them to matters requiring their attention. For example, an unauthorised access attempt or sudden rise in temperature inside the data centre generates a notification within Security Centre for an employee in the monitoring room to respond to and investigate. The ease of the transition and the ease of use of the solution means that RB is planning to install the Genetec solution into its offices soon also, as the business is keen to have one solution across all of its buildings yet are compatible with a range of integrated technologies. Direct communication fuelling a brighter future The solution has been immensely successful, and RB is looking ahead to a bright future with Genetec. The process of implementation and configuration was shorter than anticipated and as a fully cloud-based system, the process of adding new devices or facilities to the network has proved very straightforward. One year into its operation RB is running its system autonomously with little need to call in external support. One of the key reasons for this is the ability of RB and its system integrator Hafnes Ehf to communicate directly with Genetec rather than having to go through a third party – as was the case with its previous security platform. Plug and play solution Added to the fact it’s easy to install and get lots back from the system, it’s been a worthwhile investment “Given the high-security requirements of RB’s data centres I was keen to cut out any middlemen to ensure any integration issues could be more quickly and easily resolved,” commented system integrator Hafliði Jónsson. “RB has saved a lot of time and money as this direct relationship gives RB much more control.” Geir Sæmundsson, Datacentre Manager at RB, commented, “The time savings delivered by Genetec has been immense. The fact it’s plug and play, and therefore up and running in a matter of hours is fantastic. Added to the fact it’s easy to install and we get lots back from the system, it’s been a worthwhile investment, especially as it can evolve with us, and allows us to move at our chosen speed.” Appetite for more With the initial requirements met, RB is exploring ways to extract further value from its unified platform. Next on the roadmap is the introduction of Genetec ClearID that will streamline the process of managing facility access requests and automate the creation of monthly client access reports. Making use of the access control infrastructure already in use throughout the facility, Genetec ClearID allows authorised visitors to easily request and be granted appropriate access in line with RB’s security and compliance policies and the individual’s access rights. With the roll-out of the unified Genetec platform also expected to extend to future datacentres and RB’s offices, it seems the partnership is set to go from strength to strength. “RB is the backbone of Icelandic Financial Services. We can’t afford to have security breaches or downtime, as it’s not just us that will be affected. We needed a failsafe solution, and so far, Security Centre and Genetec have enabled this. Considering its ease of use, deep integration, and leading analytics, we look forward to continuing the partnership over years to come,” concluded Sæmundsson.

The UK Government is consulting on plans to introduce a new law requiring operators of public spaces to consider the risk of a terrorist attack and take proportionate and reasonable measures to prepare for and protect the public from such an attack. Under the proposals outlined in the consultation document, those responsible for a publicly accessible location will have a ‘protect duty.’ The protect duty would apply to certain publicly accessible locations, widely defined as ‘any place to which the public or any section of the public has access, on payment or otherwise, as of right or by virtue of express or implied permission.’ Publicly accessible locations Publicly accessible locations include a wide variety of everyday locations such as: Sports stadiums, festivals and music venues, hotels, public houses, clubs, bars, casinos, high streets, retail stores, shopping centres, markets, schools, universities, medical centres, hospitals, places of worship, government offices, job centres, transport hubs, parks, beaches, public squares, other open spaces. This list is by no means exhaustive, but it does demonstrate the diverse nature of publicly accessible locations. To manage these challenges, some organisations are relying on guarding and manual solutions or processes Organisations responsible for publicly accessible locations have many challenges they need to overcome while at the same time ensuring that safety and security is visible, yet non-intrusive. To manage these challenges, some organisations are relying on guarding and manual solutions or processes, whereas other organisations have invested heavily in diverse security technologies: CCTV, access control, intruder alarms, fire detection, intercoms and more. Managing public safety Effectively managing public safety and security is difficult and can be costly. Potential liabilities are something to seriously consider, based on forthcoming regulation and prevailing public expectations. When a critical event unfolds public reactions can be difficult to safely manage, however this is now a must do. Public space operators need to get the right information to the right people at the right time to protect all people, including every single member of the public. Their work with public and private sector clients around the world has enabled them to understand ‘protecting the public’ challenges and offer solutions that meet the specific requirements. Public space operators and organisations must keep track of all emerging threats and assess the potential impacts of when, not if, they will experience a critical event. Unpredictable threat environment Security executives have the challenge of protecting people, facilities and assets With an increasingly complex and unpredictable threat environment, it has never been more imperative to act faster. With more complete intelligence, organisations can increase their speed and decisiveness to assess risks and prevent those risks from harming people or disrupting operations. Leisure and entertainment is a prominent UK industry, that is also one of the most vulnerable to safety and security threats. Security executives have the challenge of protecting people, facilities and assets, while also maintaining friendly and welcoming services to visitors. Public venues and retailers must provide non-intrusive client safety and security. For the would-be criminal, safety and security provision should be a visible deterrent. Balancing these needs is where Everbridge can help organisations. Everbridge provides the critical event management platform to help organisations manage the full lifecycle of a crisis. Facilitating device activation Their platform correlates events from disparate safety and security systems into a common operating picture to focus people’s attention on what really matters. The platform provides users with actionable alerts, next step actions, and automated reporting to better manage risks, ensure compliance with operating procedures and support the business continuity. Automated workflows ensure rapid, consistent responses, reducing the risk of human error Automated workflows ensure rapid, consistent responses, reducing the risk of human error. It also facilitates device activation to ensure they are always in operational control and protecting the people. Dynamic reports and dashboards provide real-time actionable insights for the operations teams and senior executives. Benefits include: Real-time situational awareness. Reduces risk. Accelerates response times. Avoids technology lock-ins. Prevents information overload. Keeps stakeholders informed. With Everbridge, the organisation can deliver the public protect duty. Now and in the future.

In the complex world of physical security systems, standards can enable disparate systems to be combined to function together as a cohesive whole. Standards help to ensure that all the “pieces” fit together to create a clear, unified picture. More broadly speaking, standards also play a role in ensuring best practices are deployed in a range of security-related situations. We asked this week’s Expert Panel Roundtable: Which standards have had the greatest positive impact on physical security?

There is a complex and interdependent relationship between security and productivity. Good security is needed to make productivity possible, but security measures could, in some instances, hinder workplace efficiency. New technologies are enabling security systems to have a more profound and positive impact on productivity by yielding better intelligence to guide the improvement of workplace practices. Multiple systems that work together, rather than separately, improve the productivity of security processes. We asked this week’s Expert Panel Roundtable: How can physical security systems contribute to productivity?

Every day, the physical security industry succeeds in applying technologies that make the world a safer place. Manufacturers, integrators, and end users are eager to share their success stories, and their successes can inspire others to implement the same technology solutions. But, occasionally, technology does not live up to expectations and, in fact, fails to perform as promised. We asked this week’s Expert Panel Roundtable: How has the physical security industry failed to meet customer needs?