Security software - Round table discussions

When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which securi...

When the United Kingdom voted to leave the European Union, a world of uncertainty unfolded for those doing business in the UK and the EU. The referendum was passed in July 2016. Including subsequent delays, the separation was completed after four years in January 2020, with a transition period ending December 2020. Even with the deadlines past, there are still pockets of uncertainty stemming from the separation. We asked this week’s Expert Panel Roundtable: How has Brexit affected the secu...

What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the se...

As a subset of the larger economy, the security industry is bound to feel the effects of an economic downturn. Such was the case in 2020 when the COVID-19 pandemic undermined economic growth and presented a brand new set of challenges to business. The security industry has been able to pivot toward emerging opportunities, but that success has been offset by broader economic challenges. We asked this week’s Expert Panel Roundtable: What impact, positive or negative, has the larger economy h...

Artificial intelligence is more than just the latest buzzword in the security marketplace. In some cases, smarter computer technologies like AI and machine learning (ML) are helping to transform how security operates. AI is also expanding the industry’s use cases, sometimes even beyond the historic province of the security realm. It turns out that AI is also a timely tool in the middle of a global pandemic. We asked this week’s Expert Panel Roundtable: How is artificial intelligence...

New software developments have dominated technology innovation in the physical security industry for years, making more things possible to the benefit of integrators and end users. However, hardware is another important piece of the puzzle. No matter how great your software, the system doesn’t perform unless the hardware works too. In our enthusiasm over software developments, let’s not overlook the latest in the hardware world. We asked this week’s Expert Panel Roundtable: How...

Traditionally, dealer-installers and/or integrators provide the front line of support to end user customers after a sale. Because integrators assemble and provide the “solution” – often using products from multiple manufacturers – they are most familiar with the total system and can troubleshoot any problems. However, manufacturers may be better equipped to deal with specific problems after a sale and also to provide a variety of resources to end-users. It’s a delic...

Ten years is a long time, but it seems to pass in an instant in the world of security. In terms of technology, 2010 is ages ago. Changes in the market have been transformative during that decade, and we called on our Expert Panel Roundtable to highlight some of those changes. We asked this week’s panelists: What was the biggest change in the security industry in the 2010-2019 decade?  

Cloud applications are an everyday facet of business these days, exemplified by systems such as Office 365, Salesforce.com and Dropbox. The physical security market is also embracing the cloud after overcoming some initial concerns and thanks to improvements in cloud offerings. We asked this week’s Expert Panel Roundtable: which security markets are likely to embrace the cloud?

In the digital age, software is a component of almost all systems, including those that drive the physical security market. A trend toward hardware commoditisation is making the role of software even more central to providing value to security solutions. Software developments make more things possible and drive innovation in the market. We asked this week's Expert Panel Roundtable: How do software improvements drive physical security?  

Cybersecurity has become the ultimate buzzword in the physical security market. And it also represents one of the industry’s most intractable challenges. Several years ago, the problem with cybersecurity was lack of awareness among physical security practitioners. It’s now safe to say that awareness has increased. Everyone today talks about cybersecurity, but has it helped the larger problem? We asked this week’s Expert Panel Roundtable: Is greater awareness helping to increase...

ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?

The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this p...

The physical security industry is embracing the cloud in a big way. Cloud-based systems – which involve accessing a shared pool of information technology resources via the Internet – are much higher-profile in the video and access control markets, and large and small companies are getting on the cloud bandwagon. We asked this week's Expert Panel Roundtable: What factors are contributing to growth in cloud systems in the security market?

Social media is part of our everyday lives, and increasingly it is also part of the security marketplace. Social media can be used for effective marketing and to communicate with customers, and it can be leveraged as a tool to make us all more secure. Communicating information in a crisis is another role social media can play to promote security. To elaborate on social media’s increasingly vital presence in the security marketplace, we asked this week’s Expert Panel Roundtable: What...

A big trade show, such as the upcoming ISC West, has a lot to offer for attendees. How, can attendees maximise the value they get out of ISC West? For advice, we go to our Expert Panel Roundtable, all seasoned veterans of many big trade shows. Specifically, we asked the panel: How can attendees get the most out of a big trade show like ISC West?

The manufacturers behind today’s security technologies are a varied bunch. There are large manufacturers with deep pockets and plenty of resources. And there are smaller manufacturers who are nimble, can react faster to changing market conditions and to whom each customer represents a hard-fought win. There are also plenty of manufacturers in the middle ground. But what impact does the size of a company have on the quality of its products? We took the question to this week’s Expert P...

How much does a security system cost? We all know that total costs associated with systems are substantially higher than the “price tag.” There are many elements, tangible and intangible, that contribute to the costs of owning and operating a system. Taking a broad view and finding ways to measure these additional costs enables integrators and users to get the most value from a system at the lowest total cost of ownership (TCO). However, measuring TCO can be easier said than done. We...

Video systems today offer more capabilities than ever. Consequently, the systems can be used in new ways. For a variety of reasons, however, many customers don’t take full advantage of the capabilities of their video systems and therefore are leaving value on the table. Education and training are tools to alleviate the situation, but the first step is to identify the new ways that video can be used. We asked this week’s Expert Panel Roundtable: How do customers under-utilise their vi...

Companies in fast-moving industries tend to want half or more of their revenue to come from products released in the last three or so years. The logical extension of that philosophy is the demise of product "cash cows" that remain in a company's portfolio for many years. Where better to witness the shortening life cycles of technology products than in the smart phone market, where most of us buy into the hype of the "latest and greatest?" But does acceleration of new product introductions transl...

There’s a huge cloud hanging over the physical security market, but in a good way. Cloud-based systems, whether for video, access control or another category, are on the verge of taking the industry by storm. The benefits of that mythical “cloud” are well-known, or certainly well-touted, in the market. It’s almost as if the word “cloud” has become a buzzword that can mean different things, or at least whatever the customer wants it to mean (as long as they buy...

A busy trade show abounds with new products and expanded features, colorful signage and blinking video screens, all competing for attention from busy attendees. It’s a microcosm of how the security marketplace – or any market, for that matter – sells its products. But what happens if the reality turns out different to the sales pitch? What happens when product or system performance doesn’t quite live up to the claims? Some would call that hype, and it can lead to disillus...

For many years, cybersecurity was the unmentioned elephant in the room. Possible vulnerability of IP-connected devices to a cyber-attack was seldom, if ever, mentioned, and even the most basic measures to prevent such an attack were not implemented. For the last couple of years, however, the physical security industry has begun talking more about cybersecurity, in some cases with an abounding enthusiasm typical of the newly-converted. Have our discussions sufficiently addressed the long-standing...

Consolidation is a reality in the security and video surveillance market. In the last several years, we have seen a variety of mergers and acquisitions (M&As) involving scores of companies of all sizes. But what is the impact of M&A activity on the companies involved, on their customers, and on the industry as a whole? We posed this question to our Expert Panel Roundtable: Do mergers and acquisitions have a net positive or net negative impact on the security market (and why)?

Lower equipment prices (with less margin) are one industry trend leading more integrators to seek out new sources of revenue. With margins shrinking on lucrative, but unpredictable, “project-based” business, integrators are looking for more revenue stability. One solution is recurring monthly revenue (RMR), which is already common in the related field of alarm monitoring. But where does RMR come from? Creating more RMR also requires that integrators change how they do business, from...

Open systems are great at providing freedom for end user customers. But does the term “open system” mean the same thing throughout the industry? In the bad old days before the introduction and broad acceptance of open systems, security vendors produced proprietary systems that used only their own hardware and software. This locked in a customer to a specific vendor’s product line, and if another vendor offered a better product, the only way to get it was to switch to that vendo...

The security market in the United States has been in a collective state of exhilaration since ISC West. The (possibly) unprecedented success of the big trade show has left us all feeling optimistic about the year ahead. Members of our Expert Panel Roundtable are joining the chorus of compliments for the show as they answer this week’s question: How successful was ISC West 2016? Did it meet your expectations?

Women in Security will be a focus at this year's ISC West in Las Vegas, including targeted conference sessions and the Women in Security Forum Breakfast on Friday, April 12. As a preview of the upcoming events, let's revisit an Expert Panel Roundtable on this subject. We asked: How is the role of women in the physical security market changing and expanding?

Software changes constantly. There’s always a new patch or fix, and our computers persistently remind us that an update is available. As a core component of today’s IP networked video systems, video management software (VMS) is also subject to the need to be constantly updated and refined. We asked our Expert Panel Roundtable to elaborate: Why is it important that networked video customers keep up to date with the latest version of video management software (VMS)?

Megapixel and panoramic camera manufacturers have been predicting the demise of pan-tilt-zoom (PTZ cameras) for several years now. They contend that PTZs can be replaced by the higher resolutions of newer cameras, coupled with their ability to “zoom” in digitally on a specific area of an image and show sufficient detail. New panoramic cameras also capture everything in a wider field of view, while a PTZ camera runs a risk of missing important action because it is pointed in the wrong...