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Wachter's Proto LUMA boosts retail innovation

10 Dec 2025

Wachter's Proto LUMA boosts retail innovation
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Summary is AI-generated, newsdesk-reviewed
  • Wachter Inc. provides Proto LUMA hologram to enhance retail education and innovation efforts.
  • Proto LUMA features IoT, AI, facial recognition, and 4K visuals for interactive digital content.
  • Hologram supports live streaming, enabling engagement from any location within the retail community.
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Wachter Inc. has announced its recent collaboration with the Loss Prevention Research Council (LPRC) by providing a cutting-edge Proto LUMA hologram unit.

This initiative is set to bolster retail education and innovation, particularly in loss prevention and the latest trends in retail technology.

Proto LUMA unit utilisation

The Proto LUMA unit is a sophisticated holographic platform, featuring advanced Internet of Things (IoT) capabilities, artificial intelligence, voice activation, facial recognition, and 4K visual technology.

The LPRC is set to harness this immersive technology to develop realistic digital avatars, including a lifelike model of Dr. Read Hayes, the Executive Director of LPRC. This digital persona will engage with visitors, answering queries and sharing critical insights.

Comments on the initiative

Hayes, with his extensive experience in the retail loss prevention arena, also expressed enthusiasm

Matt Tyler, Vice President of Strategic Innovation at Wachter, emphasised the potential impact of this technology, stating, “By providing access to this innovative holographic technology, we aim to foster greater understanding and collaboration within the retail loss prevention community. This support will enable LPRC to showcase the latest in retail tech and promote education in reducing loss and enhancing safety measures.”

Dr. Hayes, with his extensive experience in the retail loss prevention arena, also expressed enthusiasm about employing this technology to engage the retail community. “This hologram unit offers a unique platform to connect, educate, and engage the retail community in a new digital format,” he noted.

Ongoing support and future prospects

Wachter’s role extends beyond the provision of the unit, as it will continue to support the installation and management through its help desk services. Utilising the Proto cloud platform, the hologram is enabled for live streaming, allowing remote engagement by Dr. Hayes or other specialists globally.

Further highlighting the initiative's significance, Tyler added, “This is more than a project support effort; it’s a commitment to advancing retail education and technology. Innovative experiences like this are poised to become essential tools for education, marketing, and industry advancement.”

Industry-wide implications

As the Proto LUMA hologram unit finds a place within LPRC’s facilities, it is expected to serve as a benchmark for future digital engagement strategies across the retail sector, potentially revolutionising how technological advancements are integrated into retail environments.

Learn why leading casinos are upgrading to smarter, faster, and more compliant systems

Show full press release

Wachter Inc., a pioneering technology solutions integrator and innovator, is pleased to provide the Loss Prevention Research Council (LPRC) with a state-of-the-art Proto LUMA hologram unit to enhance retail education and innovation efforts.

This advanced technology will serve as an immersive platform to educate the retail community on loss prevention, history, and ongoing trends, while also offering dynamic marketing and engagement opportunities.

Proto LUMA unit

The Proto LUMA unit, a fully integrated holographic experience platform, employs cutting-edge IoT, AI, voice activation, facial recognition, and 4K visuals to deliver life-like, interactive digital content.

Through this contribution, LPRC will utilise the technology to develop realistic avatars, including a digital version of Dr. Read Hayes, Executive Director of LPRC, who will be available as a life-like avatar to interact with visitors, answer questions, and share vital insights.

“By providing access to this innovative holographic technology, we aim to foster greater understanding and collaboration within the retail loss prevention community,” said Matt Tyler, Vice President of Strategic Innovation at Wachter. “This support will enable LPRC to showcase the latest in retail tech and promote education in reducing loss and enhancing safety measures.”

Wachter’s involvement 

Dr. Read Hayes, a renowned expert in retail loss prevention with over 30 years of industry experience, expressed enthusiasm about the initiative. “This hologram unit offers a unique platform to connect, educate, and engage the retail community in a new digital format,” he stated. “We look forward to leveraging this technology to share knowledge about loss prevention and showcase the vital work of LPRC.”

Wachter’s involvement also includes ongoing assistance with installation, support, and management through its help desk, ensuring seamless operation of the unit. Enabled via the Proto cloud platform, the hologram will support live streaming capabilities, allowing Dr. Hayes or other experts to engage remotely from anywhere in the world.

Proto LUMA hologram 

“This is more than a project support effort; it’s a commitment to advancing retail education and technology,” added Tyler. “Innovative experiences like this are poised to become essential tools for education, marketing, and industry advancement.”

The Proto LUMA hologram unit will be installed at LPRC’s facilities and serve as a model for future digital engagement initiatives within the industry.

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Discover Wachter's Proto LUMA hologram, revolutionising retail education and innovation with immersive tech and digital avatars to enhance loss prevention and industry collaboration.

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