Boot Barn wanted a solution to provide higher-resolution video to streamline & to reinforce their investigative and operational efforts Verint® Systems Inc. recently announced that Boot Barn, America’s largest Western and Work Wear retailer, is deploying its video and situation intelligence solutions at various retail store locations to enhance operations and loss prevention efforts. Customer Boot Barn has been outfitting America since 1978, and today has more than 200 stores in 29 states, as well as online shopping at BootBarn.com. The Western and Work Wear retailer works diligently to ensure exceptional customer experiences, while delivering products with quality and value. To support this focus, Boot Barn invested in a new IP video solution to increase situational awareness across its stores and reach new levels of intelligence to help optimise operations and control shrinkage. Since its investment in Verint’s solutions in 2014, Boot Barn has continued to advance its focus on the security of its customers, employees and assets, which are paramount to its ongoing success. “Our mission is to protect our assets in the most efficient and cost-effective manner possible,” says Brian Huff, Director of Loss Prevention, Boot Barn. “Our objective was to identify a new IP surveillance solution that could provide higher-resolution video to streamline, and reinforce our investigative and operational efforts. Verint has helped us in both of these critical areas.” Helps make real-time decisions With Verint EdgeVMS Vid-Center™, field and loss prevention leaders can view live and recorded video from their desktops to make real-time decisions quickly and efficiently. Combined with the EdgeVMS Op-Center™ diagnostic and management application, Boot Barn is able to monitor system health, gain access to firmware updates and issue alerts about potential problems. When anomalies within the surveillance system are recognised, Huff and his management team are immediately notified, enabling them to take a proactive approach to addressing issues. Verint Edge VMS Op-Center also provides Boot Barn with a high degree of control over both cameras and NVRs, which allows personnel to use the system more efficiently. In addition, Boot Barn leverages 360-degree IP cameras from Verint partner Oncam to monitor store entrances in key locations. This technology enables broader surveillance coverage through a single camera, replacing up to six traditional cameras. These 360-degree IP cameras were ideal for Boot Barn because the devices allow LP personnel to gain expanded views above tall fixtures and displays. “Verint worked closely with Boot Barn to help achieve its loss prevention and business goals and reach a higher level of situational awareness,” adds Steve Weller, Senior Vice President and General Manager, Verint Video and Situation Intelligence Solutions™. “Insight into daily store operations is a crucial part of the company’s overall approach to loss prevention and security. With the advanced technology solutions from Verint in place, Boot Barn is able to identify potential issues, streamline investigations, control inventory and optimise store operations more effectively and efficiently.”
BayPort Credit Union uses Verint EdgeVMS Op-Center diagnostic and management solution to centrally manage passwords Verint® Systems Inc., recently announced that BayPort Credit Union is leveraging Verint’s Video and Situational Awareness solutions in 21 of the financial organisation’s branches. With more than 121,000 members and over $1.4 billion in assets, BayPort Credit Union recognises the importance of safeguarding and protecting the personal information and assets of the company and its members, which is why it chose Verint as its technology partner. Taking security strategy to next level By investing in and deploying Verint EdgeVR, Verint EdgeVMS Vid-Center and Verint EdgeVMS Op-Center, BayPort Credit Union is better positioned to respond quickly to financial crises, theft and fraud that can negatively impact its business and its ability to provide outstanding service to its members. In business since 1928, BayPort Credit Union has provided financial backing to help members build homes, raise families and improve their standard of living. Leveraging innovative technologies across its infrastructure to maintain a high level of security and service plays a critical role in helping BayPort deliver excellence to its members. “Our executive staff and board members are security conscious and wanted BayPort to embrace a stronger security posture,” says Jorge Gonzalez, fraud and security supervisor, BayPort Credit Union. “We evaluated the Verint solutions and after seeing the benefits we could take advantage of — from the high-resolution video capture to centralised management of systems — we were convinced that Verint was the right technology partner to help us take our security strategy to the next level.” Protecting customers The system upgrades included more than 450 Verint IP cameras managed through Verint EdgeVMS Vid-Center. Combined with Verint EdgeVR’s capabilities to deliver bandwidth optimisation, remote access and robust surveillance analytics, this solution enables branch staff, the fraud department and security personnel to view live and recorded video from their desktops to make real-time decisions that support security requirements and help mitigate fraud. In addition, the new surveillance solution helps BayPort Credit Union’s security team protect customers against threats to their safety by offering continuous surveillance of transactions and public areas within the branches. Additionally, BayPort Credit Union uses Verint EdgeVMS Op-Center diagnostic and management solution to centrally manage passwords, properties and firmware updates, and to send out visual alerts to notify users about potential problems. Verint EdgeVMS Op-Center can leverage transaction integration software to capture data from other systems and integrate it with real-time video to provide greater situational awareness to security personnel. “BayPort recognises the importance of protecting assets, members and employees from security breaches, theft and fraud, and took the necessary steps to help ensure the best possible results from its technology investment,” adds Steve Weller, Senior Vice President and General Manager, Verint Video and Situation Intelligence Solutions. “Working with BayPort, we implemented solutions that are helping deliver an enhanced level of security, while enabling streamlined investigations and supporting effective day-to-day security operations.”
NCB installed Verint video surveillance solutions at its ATM sites and branches to monitor all public areas Verint® Systems Inc. recently announced that National Commercial Bank Jamaica Limited (NCB) is completing the final part of a multi-phased implementation of its security solutions. The financial institution selected Verint in 2013 to further its focus on mitigating fraud, enhancing investigations and applying advanced situational awareness across its country-wide locations. NCB of Jamaica, the island’s largest financial services provider with 36 branches and 200 ATMs, uses innovative technology to drive operational efficiencies and enhanced services for its customers. Centralised security management Using Verint solutions to enhance the bank’s security system, NCB of Jamaica has improved surveillance at its remote ATM locations and centralised security management across all of its sites. NCB installed Verint video surveillance solutions at its ATM sites and branches to monitor all public areas, including entrances, exits and parking lots, as well as cash-handling areas. The bank also leverages Verint IP cameras at its branch entrances and the head of its teller lines, using Verint network video recorders and video encoders to capture high-quality video. Verint EdgeVMS Vid-Center client software Using Verint EdgeVMS Vid-Center™ client software, the fraud department and security personnel is able to view live and recorded video from their desktops to make real-time security decisions. The bank also deployed the Verint EdgeVMS Op-Center™ diagnostic and management application enabling NCB of Jamaica to manage DVR properties, passwords, and firmware, to help deliver superior system uptime, enhanced management control, and improved operational uniformity. “Justification of the business case was simple. With Verint solutions, we have embraced the latest in IP surveillance technology, while still being able to leverage our existing analogue infrastructure and easily scale to meet our future needs in a cost-effective way,” says Glenroy Findlay, manager of safety, security and environment, NCB of Jamaica. “Further, we found that the solutions required minimal bandwidth to remotely view and download recorded video, enabling us to retrieve archived footage in good time.” Verint EdgeVMS Op-Center software In addition, Findlay saves valuable time managing the distributed surveillance system using Verint EdgeVMS Op-Center software, which delivers enterprise-wide health monitoring, audit reporting, firmware management and permissions management. In particular, the HealthCheck feature provides automated system-wide health monitoring and diagnostics for superior system operational availability, freeing up the security team to focus on investigations. “Through the use of Verint technologies, National Commercial Bank Jamaica Limited is helping ensure its customers and employees are protected, and advancing its approach to fraud reduction, theft prevention and overall investigations — while also streamlining operations, improving business efficiencies and reducing costs,” adds Steve Weller, senior vice president and general manager, Verint Video and Situational Intelligence Solutions™.
Guayaquil's network now includes more than 800 IP cameras, all of which are driven by Verint VMS Verint® Systems Inc. recently announced that the city of Guayaquil, the largest city in Ecuador, is experiencing significant benefits after expanding its network of Verint IP-based video surveillance technologies last year. As a critical component of the city’s proactive Safe City initiative, the Verint platform delivers tangible benefits, including expedited investigations, the ease of sharing of information with first responders and a reduction in criminal activities. Officials directly involved with these advances consider the solution a necessity to conduct business and help ensure the safety of the city. As the nation’s principle commercial and manufacturing centre and home to 3.74 million people, Guayaquil is located on the western bank of the Guayas River and is the capital of the Ecuadorian province of Guayas. Security and safety initiatives are spearheaded by the Guayaquil Corporation for Public Safety (Corporación para la Seguridad Ciudadana de Guayaquil, or CSCG), a non-profit municipal corporation that coordinates public safety efforts throughout the area. Video surveillance plays a key role in helping the City of Guayaquil keep its citizens and tourists safe. As such, CSCG worked with systems integration firm Union Electrica Ecuador to expand its system by increasing the number of Verint IP Cameras in its surveillance network to 475. The robust network now includes more than 800 IP cameras, all of which are driven by Verint Video Management Software™ (VMS). Leveraging Verint IP surveillance solutions, Guayaquil is able to extract video easily and send it to the appropriate agencies, resulting in faster, more conclusive investigations. It can also identify and rapidly respond to risky and/or volatile scenarios, and direct the appropriate agencies, such as fire and police. Advances in traffic control and streamlined waste management collection represent other benefits the city and its residents have experienced. With the Verint Video Management Software solution, users can help streamline workflow within the security operations center and make sense of the vast amount of video and security data collected daily “Guayaquil benefits from a visionary organisation that places great importance on technology investments that help improve security,” says Gustavo Zuñiga, president, CSCG. “Our vision for the city goes far beyond our current system. Due to the success of the Verint surveillance network and the role it’s played in crime reduction, we plan to continue to build onto the system.” For CSCG, IP surveillance solutions offer greater capabilities than analogue systems, helping officials locate and extract video easily and send it to the appropriate agencies for collaborative, more conclusive investigations. With the Verint Video Management Software solution, users can help streamline workflow within the security operations centre and make sense of the vast amount of video and security data collected daily. It offers policy-based video distribution, networked video viewing and investigation management to help users rapidly detect, act and investigate security breaches and other threats. An intuitive user interface minimises training requirements and streamlines system management. “With the help of Verint solutions, the city of Guayaquil is able to expedite investigations and minimize crime, helping ensure a safe environment for visitors and residents,” adds Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions™. “In environments with complex security needs, organisations can gain great value from open, scalable solutions and negate the need to reconfigure their entire system as business requirements evolve. Verint technologies help reduce complexities and costs, and enhance flexibility for future expansion, usability and value.”
The security intelligence platform includes Verint VMS, Situation Management Center, and IP cameras Verint® Systems Inc. recently announced that Sao Bernardo do Campo has deployed a comprehensive security intelligence platform that includes Verint Video Management Software™, Verint Situation Management Center™ and Verint IP Cameras as part of its “Safe City Program.” The goal of the initiative was to implement comprehensive supporting technology to facilitate collaboration between the city’s municipal agencies to enhance public safety. The City of Sao Bernardo do Campo, located in the Brazilian state of Sao Paulo, is home to more than 750,000 people. Like many large urban centres, Sao Bernardo do Campo has a myriad of civil agencies that are responsible for helping ensure public safety and the delivery of public services, such as transportation, education and healthcare. As such, coordination and communication between these agencies is paramount. Leading the charge to bring them together was the Secretaria de Seguranca Urbana (Department of Urban Security), the municipal body responsible for forming and implementing public municipal city security policies. In June 2014, the municipality deployed Verint’s comprehensive security platform to bridge together a network of more than 400 surveillance cameras, 400 panic buttons, 100 vehicles and 20 meteorological sensors, along with numerous other sensors. This integrated platform has helped streamline operations and expedite investigations across Sao Bernardo do Campo, including traffic violations, civil defense and police activities. The platform was chosen after a bidding process was awarded to Informatica El Corte Ingles, which coordinated a consortium of three additional entities for the municipality. “We are proud of the protection we provide to the city. The deployment of this video network represents a key investment we have made in our ongoing effort to make São Bernardo do Campo a better place to live,” says Benedito Domingos Mariano, Secretaria de Seguranca Urbana. “Verint’s security intelligence solutions have enabled an end-to-end system that is central to how we maintain a safe city environment for our residents.” “Verint’s security intelligence solutions have enabled an end-to-end system that is central to how we maintain a safe city environment for our residents” The Verint Situation Management Center solution generates Actionable Intelligence® from vast amounts of data, while facilitating system management and optimising costs. The system delivers immediate situational awareness and rapid response leveraging an intuitive, multi-layer user interface and efficient organisational control and management through systemic procedures and standards. Verint Video Management Software streamlines video security operations to help users make sense of the vast volumes of video and data that are captured at an enterprise or citywide level. The software features powerful, fully integrated video management tools, including automated system health monitoring and event responses, investigation management, a software-based virtual matrix, interactive facility maps, a powerful and intuitive video viewing interface, and an ultra-thin client for remote/mobile users. “Sao Bernardo do Campo is leading the way for other urban areas by leveraging Verint’s advanced technology that provides new levels of public safety,” says Steve Weller, senior vice president and general manager, Video and Situation Intelligence Solutions™, Verint. “The city has taken a proactive approach to improving security operations, which has led to a successful initiative that can serve as a model for other cities.”
AMAG Technology, an access control, IP video and intrusion detection (IDS) solution provider, is pleased to announce that Verint®, a longtime member of the Symmetry™ Extended Business Solution (EBS) Program, has certified its latest version of Verint Situation Management Center™ (SMC) software with AMAG’s Symmetry™ v7.0.1 Access Control Software. AMAG and Verint cooperatively tested and certified this integration. “Verint’s participation in the Symmetry EBS Program demonstrates its commitment to providing customers valuable integrations to best secure their organisations,” said Symmetry Extended Business Solution, program manager, Adam Shane. “The situation management software also broadens our access control value proposition to our integrators and end users, and offers more security options.” "The certification of Verint Situation Management Center with AMAG’s Symmetry Access Control Software further enables mutual customers to experience more flexibility and greater choice in systems design, while taking full advantage of Verint’s Security Intelligence portfolio,” added Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions™. “As situation management capabilities continue to evolve at a rapid pace, this certification helps ensure AMAG Symmetry customers have the opportunity to experience all of Verint’s latest capabilities to help maximise situation awareness." The Verint Situation Management Center and AMAG Symmetry SMS integration provides such end user benefits as: Set connection and account information to AMAG Symmetry through easy to use interface Auto-discovery of AMAG Symmetry hardware devices Receive real-time AMAG Symmetry access events in the Verint Situation Management Center interface Verint Situation Management Center is a comprehensive software solution that provides a full range of capabilities for the various phases of situation management, including real-time situation awareness, efficient response and notification, investigation and debriefing, planning and compliance, and preventive intelligence. The solution is designed for efficient object identification, information correlation, and location analytics across data and sensors from integrated subsystems. It also can manage thousands of sensors and systems used for identity, security, life safety, CBRNE (Chemical, Biological, Radiological, Nuclear and Explosives), building management, communications, transportation and mobility, and environmental issues. It uses a GIS-based visual database to link sensors, maps and events together to provide users with a unified and easy-to-use interface for situation management. The plug-in is posted on Verint’s extranet for partners and customers to download. A tech note for installation instructions is also included.
The 2014 "Partner of the Year" was awarded to Sound Communications Verint® Systems Inc. recently announced its 2014 Channel Partners of the Year during its annual Public Safety Partner Summit held in Chicago, Illinois in May. The awards honour partners that show exemplary performance in project wins, customer service and technical innovation. Partner of the Year for Mid-Market Enterprise Intelligence The 2014 “Partner of the Year” was awarded to Sound Communications, an Ohio-based organisation founded in 1983 that services businesses and public entities for its excellence in selling Verint’s enterprise solutions. The company delivers innovative voice and data recording solutions, and combines these platforms with enhancements such as quality monitoring, speech analytics and workforce management. It also provides security solutions to a wide range of customers. Sound Communications has demonstrated innovative marketing of Verint’s software and dedication toward its customers and community. “The Verint portfolio is an important component of our business as it empowers our customers to benefit from Sounds Communications’ vast network of services and solutions,” says Darin Cooper, chief technical officer, Sound Communications. “This award emphasises our true collaboration with Verint, which enables us to build our company’s path to success.” "This award emphasises our true collaboration with Verint, which enables us to build our company’s path to success" Public Safety Partner of the Year SBM Electronics has been named the 2014 “Public Safety Partner of the Year,” an award honouring the highest producing partner for Verint’s Public Safety solutions. SBM is a Pennsylvania-based provider of sales and service for audio capture and recording solutions, with coverage across Pennsylvania, West Virginia, Ohio and Maryland. The company prides itself on offering superior personalised service and affordable high-quality business products. During the same partner summit, SBM Electronics also received the 2014 “Quality Award,” which acknowledges its close collaboration with Verint to meet the needs of a diverse client base. “We’re proud of our strong relationship with Verint and receiving this award, which demonstrates and further reinforces the market’s need for comprehensive, reliable technologies combined with attentive customer service,” comments Bill Fitzpatrick, vice president, SBM Electronics. “We’re pleased to honour Sound Communications and SBM Electronics for their critical roles driving and contributing to the ongoing success of Verint solutions,” says Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions™. “These two companies exemplify the importance of our channel partner network and demonstrate a commitment to delivering solutions that meet the unique requirements of today’s customers.”
TDECU deployed the Verint Vid-Center™ and Verint Op-Center™ client software to manage NVR configuration Verint® Systems Inc. recently announced that Texas Dow Employees Credit Union (TDECU) has extended its investment in Verint’s comprehensive banking solution across its network of financial branches, ATMs and operation centres. With enabling technology from Verint, TDECU is helping ensure quick access to video data and analytics to monitor operations and expedite investigations, while building more proactive security processes across its organisation. Founded in 1955, TDECU is a not-for-profit financial cooperative with more than 186,000 members and over $2 billion in assets. As the fourth-largest credit union in Texas and the largest in the Houston area, it is committed to providing the highest quality service and offerings to its members through a complete selection of competitive financial solutions and services. With 56 locations, TDECU leverages a wide array of video surveillance solutions from Verint to support its security and crime prevention initiatives, and to help migrate from an analogue to IP infrastructure. Earlier this year, it extended its investment in the Verint EdgeVR®, a powerful network video recorder (NVR) that delivers hybrid analogue/IP capabilities and a range of analytics to address retail banking and corporate facility needs. Designed for geographically distributed operations, the EdgeVR includes H.264 and MPEG-4 compression options and scalable storage options up to 16 terabytes. Consistent with its open platform design, the solution integrates with various edge devices and systems to deliver high levels of flexibility to customers in the banking market. "With Verint, we have a solution that is optimised for today’s security needs and that can easily scale to meet the demands of tomorrow" “We require technology that keeps pace with our growth,” explains Jason Miles, director of security and investigations, TDECU. “Verint delivers powerful and reliable solutions that are optimised for use in the banking sector. With Verint, we have a solution that is optimised for today’s security needs and that can easily scale to meet the demands of tomorrow.” TDECU also deployed the Verint Vid-Center™ and Verint Op-Center™ client software to manage NVR configuration, live and recorded video viewing, and event search. Other capabilities include instant alerts and surveillance analytics, health monitoring and remote system administration. In addition, TDECU is upgrading to Verint IP Cameras at high-traffic locations and will use the high-definition network-based surveillance cameras to better monitor its infrastructure, and protect its members and assets. “Verint is committed to providing technologies that help customers, like Texas Dow Employees Credit Union, identify and address vulnerabilities proactively and provide solutions that help protect customers, employees and assets,” says Steve Weller, senior vice president and general manager, Verint Video and Situation Intelligence Solutions™. “As a result, these institutions can achieve a higher return on investment while increasing investigations capacity and reducing total cost of ownership.”