Round table contributions
There will be more artificial intelligence, more machine learning, video systems with more capabilities, and all of it will add greater value to our solutions. Those are among the expectations of our Expert Panel Roundtable as they collectively look ahead to the remainder of 2019. One unexpected prediction is that AI will not prove to be a game changer – at least not yet. We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the second half of 2019?
Cybersecurity has become the ultimate buzzword in the physical security market. And it also represents one of the industry’s most intractable challenges. Several years ago, the problem with cybersecurity was lack of awareness among physical security practitioners. It’s now safe to say that awareness has increased. Everyone today talks about cybersecurity, but has it helped the larger problem? We asked this week’s Expert Panel Roundtable: Is greater awareness helping to increase the cybersecurity of physical security systems?
The obvious reason to buy security systems is to promote greater security. But in some cases, there are more specific and/or immediate motivators that lead to a security purchase. Everybody wants more security in the abstract, but how willing are we to pay for it? Security is sometimes seen as a “grudge purchase,” competing for tight corporate dollars with other investments that may seem more appealing or urgent. But other times an event occurs that moves security to the top of the list of priorities. We asked this week’s Expert Panel Roundtable: What motivators compel customers to buy more security systems?
Articles by Scott Brothers
It’s hard to believe that we’re in the final quarter of 2019. It’s time to wrap up goals and make new ones that will guide us into another decade. As we look forward, we can’t help but look back at some of the key trends that emerged in the last couple of years, and their continued presence in the product road maps and plans that so many security industry leaders and manufacturers are creating. Some of these trends have enhanced the efficacy of security systems, whereas others have the potential of having adverse impacts. Cybersecurity Cyber-attacks of all kinds have become, and will continue to be, a major threat, making this one of the most important initiatives that today’s businesses embrace. From a manufacturer’s perspective, building cybersecurity into the product from its inception is critical, with integrators beginning to demand this level of consideration from the products they sell. As a result of a rise in the convergence of IT applications alongside security investments, end users are now seeking out solutions designed with data security top-of-mind. All network connected devices such as DVRs/NVRs, servers, IP cameras, access controllers, intrusion alarms, smart sensors, are vulnerable, which is why this added step in developing cybersecurity protocols and applying them across the organisation is critical. Building cybersecurity into the product from its inception is critical More connected devices The Internet of Things (IoT) has been a major trend for the past few years in many industries, and this will continue as we integrate sensors of all kinds into the network. The collection and analysis of the data collected by these sensors is giving rise to a plethora of applications such as industrial applications, intelligent building management, event management, and much more. The physical security industry benefits by having additional intelligence for situational awareness and emergency management, as well as opportunities to provide additional value-added services and business insights. Being deployed in an increasing number of scenarios and with continued improvements in computing capabilities, video has the opportunity to become the eye of IoT. AI-enabled devices Software manufacturers are looking toward artificial intelligence to help propel advanced analytics in an effort to deliver more situational awareness to operators, and an increased ability to proactively assess threats or anomalies. While video and data analytic capabilities have been around for quite some time, some would argue they were rudimentary in comparison to software that uses AI to make existing applications such as facial recognition much more accurate, and to create new ways to detect anomalies. In addition, AI continues to be used to make sense of the large amounts of data that are being generated by intelligent sensors and by analysing the growing amount of video. 5G connectivity It’s safe to say that 5G will revolutionize the way people stay connected to the internet. Extra speed, extra bandwidth are going to make our mobile devices faster, more powerful and hyperconnected, with the same thing happening to IoT connected devices such as cameras. This is going completely change the way we think about smart cities: more powerful IP devices connected to one another, powered by AI, will have a massive impact on the way we move, shop and live in urban areas. more powerful IP devices connected to one another, powered by AI, will have a massive impact on the way we move, shop and live in urban areas Privacy concerns In most advanced economies around the globe, citizens are increasingly concerned with privacy of their data, and many governments have put – or are in the process of doing so – stringent data protection laws in place. The EU has lead the way in using these concerns to develop privacy regulations that govern the development of data-driven applications. This trend is starting to impact the entire globe, as we shift toward more data autonomy and privacy. Since most physical security applications involve the collection of video and data about people and assets, privacy regulations will continue to have a significant impact on the industry well into the future. Cloud and mobile capabilities Mobility is critical for physical security and is emerging through the development and use of cloud-based services, as well as the ability to access security devices through a smart phone or Web-based browser. That’s why there’s been such an influx of mobile apps created to manage cameras, receive automatic alerts for the most diverse event, and giving users the ability to grant or restrict access to a facility. All of this demonstrates the world’s demand for mobility, connectivity and ease-of-use. More video — everywhere Video is the cornerstone of security, providing both real-time and forensic coverage for emerging threats and incidents, which is why it’s one of the fastest growing segments of the marketplace. The use of video for traditional applications in new markets, as well as for use in newer applications that are not necessary security related is poised to see the most movement. In some industries such as oil and gas, there is a trend towards extending video coverage into extremely harsh and hazardous environments, so manufacturers are challenged to develop appropriately certified equipment to meet a more stringent demand. Manufacturing facilities such as food processing plants are also increasing their use of video for training and compliance purposes to prevent incidents such as food recalls that can be extremely costly for the business. It’s an exciting time to be a part of the security market, as we’re really just beginning to see that, when it comes to technology advancements, the sky is the limit. I would argue at the core of these innovations is the video data being collected, and as we work to build technologies that can harness the power of these applications, we will continue to be at the forefront of this movement toward greater intelligence and business insights.
ONVU Technologies, the provider of empathy-led solutions in the surveillance, learning and retail industries, announced that Simon Pearson has joined the Group as VP Commercial. In this role, Pearson will have revenue responsibility for the Group businesses, Oncam, ONVU Learning and ONVU Retail. He will bring cohesion, direction and overall strategic vision to the sales and marketing activities across the group to help propel the Group into its next stage of growth. Pearson is an experienced technologist and commercial leader, with more than 20 years of experience in the strategic growth of entrepreneurial technology companies, creating, selling and deploying enterprise software solutions to customers in the government, healthcare, retail, banking, telecoms and education sectors. Strategic partnership “I’m delighted to be joining the ONVU Tech team at what I believe is a very exciting time in the company’s development. Its market-leading technologies deliver a compelling offering to our target industries, and the passionate leadership team is well-positioned to execute on this significant opportunity,” said Pearson. “We truly believe in delivering significant value through our strategic partnerships, ensuring that our platforms remain leaders in the marketplace and number one choice for end users.” “We are absolutely thrilled to have Simon as part of the management team,” said Scott Brothers, COO, ONVU Technologies. “His role is a first for our business and we're excited by what an integrated commercial team can bring in terms of growth, focus, go-to-market strategy and collaboration. Simon’s acumen puts him in the perfect position to bring vision to the commercial functions and play a key part in contributing to ONVU Tech’s mission, which is building empathy-led products, created by industry experts to solve real-world problems.”
Technology, products and services are vital to the security market, but so are the people behind them. This year, SourceSecurity.com has been highlighting some of the key characters who make up the security market. Along the way, we’ve discovered a broad spectrum of experiences and viewpoints that make up the industry. Many of the most insightful responses were to the question: What is the best professional advice you have received (and from whom)? Don’t underestimate yourself, says Don Erickson, CEO of the Security Industry Association Scott Brothers, Executive Vice President of Corporate Development, Oncam Listen, listen and listen some more. Which continues to take real training because of my passion over spilling into a “need to be heard” when really, I should be listening. It’s a trait I continually work on and seek feedback on. Listening for me equals learning and the best ideas sometimes come from the unexpected voice in the room. The open environment we cultivate at Oncam really promotes this kind of interaction at all levels. Don Erickson, CEO of the Security Industry Association Don’t underestimate yourself. John Stroia who is a former chairman of SIA and presently the president of Hamilton was literally the first person who encouraged me to apply for the CEO role at SIA. I was perfectly content handling government relations at the time the position opened. I also hadn’t aspired to the role. John actively encouraged me to go for it despite my reservations about whether I was ready for it. Liam McShane, Sales Director at Perfect Display Technology Take whatever chances come along. It’s much better to regret something you did than something you didn’t do! (From a mentor at my first financial services company) Return all calls as soon as possible and no later than the end of each day, advises Scott Schafer Eddie Reynolds, President & CEO of Iluminar Many of my childhood friends' parents would always say to me, “If no one wants to give you an opportunity, create your own.” Scott Schafer, Chairman-elect of the Security Industry Association My father was in the major appliance industry and showed by example the importance of outworking your competitor. He also made sure to return all calls as soon as possible and no later than the end of each day. Kim Loy, Director of Marketing at Vanderbilt Industries The best advice I have received is that we are only in competition with ourselves. If we strive to always improve our knowledge and performance, success will follow. That there are no boundaries, we are all capable of doing anything we strive to do as long as we don’t set limits for ourselves. This advice is something that I heard from a very young age and grew up completely believing – it came from my dad, Chuck Robinson. Thomas J. Langer, President of ASIS International From my father and totally by accident. He was 60 and learning computer aided design which was making his drafting table obsolete. I asked him why, at 60, do that now? His response was that he doesn’t get to choose where advancements take his profession. I have never forgotten that and therefore never settled for the status quo. Change and advancement are a constant in everything. You have to have a work life balance and be resilient in order to manage the ups and downs of business and your career Thomas Cook, Vice President of Sales at Hanwha Techwin America My first manager, Marty Meyer, told me when to keep emotion out of everything you do at work; especially when you are negotiating and presenting your side or case. Fredrik Nilsson, Vice President of the Americas at Axis Communications My manager, Bodil Sonesson, VP of Global Sales at Axis has given me great advice over the years. She says that your career “is a marathon not a sprint,” meaning, in order to be successful long-term you have to have a work life balance and be resilient in order to manage the ups and downs of business and your career. Kenneth Hune Petersen, Chief Sales and Marketing Officer of Milestone Systems Flemming Tamstorf, CEO of my former company, showed me by example that you should never tell anyone “See, I told you so.” He never did it himself. If you play to the limit, there is a risk that you will fail. If you’re taking a risk, things can go wrong. And he never said “I told you so.”
Oncam, a provider of 360-degree video capture and business intelligence technology, has announced the addition of industry veteran Chris Brown as Business Development Manager - United Kingdom. In this role, Brown will be responsible for elevating the brand's presence and technology initiatives in the retail, hospitality, stadium and events, education, transportation and city surveillance markets. Video and IP experience Brown joins the Oncam team from ADI, where amongst other roles he served as the EMEA Product Marketing Leader for Video and IP who managed the company's product portfolio and strategic marketing activities. Prior to that, he served as Strategic Business Development Manager for Sony, and served in a similar role with Axis Communications. In his new position with Oncam, Brown will focus on increasing the company's presence in the surveillance market and drive further brand awareness. Expanding business objectives “There is a significant opportunity that Oncam brings to the table with incorporating and spearheading new uses for 360-degree camera technology, and I'm excited to be a part of the development of these efforts,” Brown said. “Chris brings a wealth of industry knowledge that will enable Oncam to strengthen its strategic vision,” said Scott Brothers, Executive Vice President of Corporate Development, Oncam. “We're excited to welcome someone with his calibre of experience in product marketing and business development to our tight-knit team of individuals who all work toward a common goal of expanding upon our business objectives.”
Oncam, the leading provider of 360-degree video capture and business intelligence technology, announced that it has been honoured with two awards as part of Retail Risks' Fraud Awards 2017 programme. Oncam, alongside partner Video Analysis Solutions (VAS), was named the winner of the Most Innovative In-store Solution for its Live Customer Occupancy Watch platform and received a “highly commended” recognition in the category of Most Innovative In-store Surveillance for its one box video surveillance solution. Retail Fraud Awards Each year, the Retail Fraud Awards highlights advanced technologies, programmes, teams and services designed to reduce retail fraud and enhance loss prevention efforts. Submissions are judged by leading retailers across the globe, including representatives from Amazon, adidas, JD Sports Fashion, Cotton On Group, McDonald's and more. Live Customer Occupancy Watch Oncam and VAS were awarded for its collaborative effort to provide a holistic approach to customer-based analytics using Oncam’s award-winning, 360-degree surveillance solutions and VAS analytics software. The Live Customer Occupancy Watch platform uses captured video to determine customer conversion rates, high-traffic areas, customer-to-employee ratio information that can be used to boost customer service, and much more. The result is a solution that utilizes IP surveillance, along with key business intelligence capabilities that many retailers demand in an effort to deliver higher levels of customer service, operational efficiency and the protection of critical assets within a store. Loss prevention partnerships “Partnership is the key to our success and this award demonstrates how our focus on understanding specific retail requirements delivers real-world results,” said Scott Brothers, Executive Vice President of Corporate Development, Oncam. “We continually align ourselves with key stakeholders both on the loss prevention and retail side to understand their operation and needs. The collaboration between Oncam and VAS has grown at an ever-increasing rate to ensure we are aligned in how we support the retail community, both technically and culturally.”
Scott Brothers is the Executive Vice President of Corporate Development at Oncam. He has worked at the company since July 2014 in several different roles. Prior to Oncam, he worked at Axis Communications and TAG Company. How did you come to work in the security industry? In 1996, I was training to become an electrical engineer when I spotted an ad for an apprentice engineer. I applied and was successful in being chosen to join the Sensormatic apprenticeship scheme in the United Kingdom and Ireland. There I began my 21-year journey in the security industry, which brings me to my current role at Oncam. What is the best professional advice you have received? Listen, listen and listen some more. Which continues to take real training because of my passion over spilling into a “need to be heard” when really, I should be listening. It’s a trait I continually work on and seek feedback on. Listening for me equals learning and the best ideas sometimes come from the unexpected voice in the room. The open environment we cultivate at Oncam really promotes this kind of interaction at all levels. Quick Facts Biggest hero My wife, Lucy Favourite book An Ordinary Man: An Autobiography, by Paul Rusesabagina Favourite album "What's Going On" by Marvin Gaye Favourite film Good Will Hunting Favourite TV show House of Cards What's something few people know about you? Every time I take up a new challenge in my career, I generally go with my gut more than my head. This scares me senseless until I build internal relationships at which point I feel the group can achieve something special together. I feel courage is a major building block in leadership; but that doesn’t mean we can’t be vulnerable, as leaders are human and we should never stop being human because traits such as empathy and compassion set us apart. What's the most rewarding thing about what you do for a living? The fact that I don’t consider it work; I merely consider it a large part of my life. Jeff Bezos of Amazon talks about the phrase "work/life balance" being outdated, and work/life harmony being what we should seek. I get that and I feel that we try hard to find that harmony as a group at Oncam. It comes down to a combination of vision, culture and innovation focused around our main asset of people. Scott recommends leaving your smartphone behind when you go on vacation What are your interests, hobbies and passions outside security? As I live in London away from my family, weekends are all about my wife and two children, Izzy (6) and Finlay (5). Family aside, I am equally happy reading the latest Jack Reacher, understanding how Apple reached the levels they did as a business or watching my beloved Manchester United trying to get back to our heady days of success under Sir Alex Ferguson. Where was your last vacation? Would you recommend it to others? Our last few vacations have been to the Greek Isles and Ibiza. Rather than recommend a place, I’d recommend some traits I have introduced over the past few years, which include not even taking my iPhone on vacation. As I mentioned above, I seek a work/life harmony, so I strive to make my vacation all about my interaction with the family. As a result, technology takes a backseat and we get back to the basics of fun and interacting on a human level, making memories to last a lifetime.
Elvin and Kumar are tasked with developing and implementing strategic sales and business development plans Oncam, the provider of 360-degree video capture and business intelligence technology, announces the promotion of sales leaders Daniel Elvin and Abhishek Kumar to Regional Directors in the APAC and South Asia regions, respectively. The move is in response to the overwhelming growth of the security and business intelligence markets in these dynamic regions, and increasing demand from target customers in both the private and public sectors. In these roles, Elvin and Kumar are tasked with developing and implementing strategic sales and business development plans to increase market share that supports the overall corporate strategy in 2017. These leaders will also be responsible for building and maintaining strong relationships with regional partners, overseeing a sales team and coordinating marketing efforts. Elvin is based in Hong Kong, and Kumar is based in Delhi, India. They will both report to Scott Brothers, Executive Vice President – Corporate Development. Previous experience Elvin joined Oncam from Axis Communications, where he served as the Regional Business Development Manager for the North Asia regional headquarters, and previously held the positions of Business and Partner Development Manager and Lead Engineer for the video analytics team. Elvin brings extensive knowledge and experience in video surveillance technology to the Oncam team, with specialised regional expertise in Asia. He holds a Master of Science degree in electrical engineering from Lund University in Lund, Sweden. Kumar also joined Oncam from Axis Communications, where he was the Regional Manager for Key Accounts in both the Delhi and Mumbai markets. Prior to Axis, he worked as the Assistant General Manager of Marketing and Business Head for Electronic Security Solutions at Godrej Security Solutions, where he was instrumental in building strategies to support ongoing sales success, including business planning and alliances, product management and pricing strategies. Kumar holds a Master of Business Administration degree in international business and marketing from the Institute of Management Technology in Ghaziabad, India. Dedication to customers and partners “Oncam has experienced significant growth in both the APAC and Indian markets, necessitating the need for strong leadership within these regions,” said Brothers. “The promotion of these dedicated industry professionals signifies our dedication to customers and channel partners, who see multi-dimensional video capture and business intelligence technology as the next step in more safety and security for a variety of vertical markets. We are excited about the continued momentum and expansion in these areas.”
Oncam's seminars will focus on the application of 360-degree surveillance technology Oncam, a provider of 360-degree video capture and business intelligence technology, has announced that it will host three seminars to coincide with IFSEC International 2016, being held June 21st-23rd, 2016, at the ExCel London. Focused on the retail and education vertical markets, the seminars will feature representatives from both analytics company Video Analysis Solutions (VAS) and education software developer Screen Library, valued Oncam partners that will be on hand to discuss how they’re using Oncam’s 360-degree technology for a variety of real-world applications. Retail sessions The first retail-focused session will be held from 2:30 to 4 p.m. GMT on Tuesday, June 21st. Nigel Ashman, Owner, VAS, will join Oncam’s Vice President of Business Development Scott Brothers in discussing the company’s effort to provide cross-functional solutions using 360-degree surveillance solutions combined with VAS analytics software. They will also discuss how technology can serve multiple departments within an organisation, transitioning from a traditional siloed approach to a more collaborative environment to streamline business operations. Ashman has worked for retailers Clarks and Next, and now works with the retail and IT sectors to provide design custom analytics solutions. Educational sessions The educational sessions will be held from 10 to 11 a.m. GMT and 2 to 3 p.m. GMT on Wednesday, June 22nd. Featured presenters will be Andrew Goff, Education and Technology Innovator and Managing Director of Interactive Opportunities Limited, and Dr. Sean Warren, Educational Consultant for Equipoise Ltd. Goff has extensive experience with technology in the education sector, helping schools identify risks and develop solutions that can help enhance safety. Dr. Warren has spent the last 30 years as an educator and consultant in the higher education field. Goff and Dr. Warren founded Screen Library and developed Lesson Capture software, which incorporates Oncam’s 360-degree technology to assist educators in gathering data from classrooms to improve the quality of learning objectives. "Attendees will gain valuable insight into how business intelligence can be gained using video data and cutting-edge software" “During this year’s show, Oncam will offer a high-level discussion about real-time applications using our technology, and we’ve designed these seminars to engage attendees and deliver enhanced value,” Brothers said. “Oncam has partnered with these organisations to provide our patented 360-degree technology in new and innovative ways that can allow for business optimisation and increased ROI both in the classroom and in a retail setting. Attendees will gain valuable insight into how business intelligence can be gained using video data and cutting-edge software.” Both sessions will be held at the Aloft London Excel Hotel, adjacent to London ExCel. Valued partners to feature Oncam Technology During IFSEC, attendees also will have the opportunity to view Oncam’s 360-degree surveillance cameras on the show floor at the following partner booths: Genetec, Stand F550 Milestone Systems, Stand E750 Pelco by Schneider Electric, Stand D800 Wavestore, Stand E700
Scott will be responsible for developing Oncam’s 360-degree technology business in the retail and retail/finance sectors Oncam, the security arm of Oncam Technologies, announced recently that Scott Brothers is joining the company and will be responsible for developing its pioneering 360-degree technology business in the retail and retail/finance sectors. Brothers has been passionate about all things retail since 1996, when he joined Sensormatic as part of its U.K. engineering function. He held various positions there, including Account Manager, Senior Project Manager, and U.K. Service Manager for not only Sensormatic, but also for ADT and TAG. He has also worked within multiple disciplines such as CCTV, EAS, and product protection. Now, he is solely focused on IP network video and his most recent position was with global market leader Axis Communications, where he was retail business development manager for Northern Europe. He’ll bring that expertise to Oncam. “My eye has been on Oncam for a long time,” says Brothers. “I relish the challenge of bringing its superior technology to retail and financial businesses, and I love the nimble, fast-moving attributes of Oncam’s company structure. The company designs and manufactures everything itself, so our customers can be assured that we will stand by them as they grow into tomorrow—using technology that Oncam has today.” “Scott engages directly with end users and retail-focused integrators. His personal touch, combined with our ground-breaking technology, will provide customers with a rigid, future-proof surveillance system that benefits their loss prevention departments and beyond,” said Adrian Marsh, Group COO for Oncam, “We’re looking forward to what the future holds, knowing we are in good hands.”
AXIS M30 and AXIS P33 series ultra-compact fixed dome cameras were chosen for the SuperGroup UK installation International apparel brand SuperGroup has turned to Axis Communications, the global leader in network video, to replace its legacy, outmoded surveillance system in order to improve safety and security across its European store network. Founded in 1985, SuperGroup has developed to design and sell a wide range of premium men’s and women’s clothing under its flagship brand, Superdry. With over 100 UK and European standalone stores and over a further 250 UK and international concessions, franchised and licensed stores, it required a modern, feature-rich surveillance system that was simple, scalable and aesthetically pleasing. Scott Brothers, retail business development manager for northern Europe, Axis Communications explained: “SuperGroup had a very specific set of requirements. From a security perspective, it needed a state-of-the-art surveillance system that would provide greater coverage of the shop floor and high-risk areas, it also needed high-definition image quality and network video capability for better identification of offenders. “However, any system had to be inconspicuous and aesthetically pleasing to the strict design and layout of the stores that is governed by the brand.” Darren Conway, health and safety and loss prevention manager at SuperGroup added: “We have a very specific aesthetic in all our stores, characterised by dynamic, low-level lighting, reflective surfaces and LED signage; we’ve found that a lot of cameras lose image detail in these conditions.” Working closely with video management software and network video recording specialist, Wavestore, Axis was able to design a custom surveillance solution which met all of SuperGroup’s requirements and fitted in perfectly with its unique store design. AXIS M30 and AXIS P33 series ultra-compact fixed dome cameras were chosen for the SuperGroup UK installation due to their crystal-clear picture quality and broad field of view, utilising Axis’ unique Corridor Format display. Darren continued: “With our old system, we had to flood each store with around 30 analogue cameras. In such a confined space, they really detracted from the look of the store fit-out and we still had an unacceptable number of blind spots. With Axis cameras we’ve now reduced the number of cameras in our stores to between six and 12 which cover the entire store in perfect HDTV quality. "Whenever we’ve presented Axis and Wavestore with a problem, they’ve come back with an almost immediate solution. At every stage of the installation, Axis’ support and customer service has been second to none" “Not only have we been able to reduce the camera count at each store by between 60 to 80%, feedback from our store managers has been fantastic with incident identification now up to 100%.” The installation has been so successful that Axis and Wavestore are currently trialling further integrations in SuperGroup’s UK stores, such as a system to automatically notify nearby staff when a customer enters the fitting room area. Scott continued: “The SuperGroup partnership is yet another example of how Axis is being specified by some of the UK’s leading brands to deliver cutting-edge solutions to improve security and the wider customer experience. “We are increasingly working with large retailers who are keen to sweat their assets and maximise the potential from a state-of-the-art network video systems. Using smart analytics to complement the surveillance system and for more than just loss prevention and security, can really deliver a measurable return on investment. Retailers are really embracing the business benefits of using network video in other areas such as marketing, visual merchandising and retail operations.” Justin Wheatley, director of engineering at Wavestore said: “This was a great project to work on and provided us with an opportunity to work in harmony with Axis to deliver the best solution for the client. We know that we can always rely on Axis cameras to deliver excellent quality images and offer real value.” Following the successful installations in six of SuperGroup’s UK stores, there are plans to install the new system in another 30 stores over the coming year. Darren concluded: “We’ve been very impressed with the system so far and are about to trial some more advanced functionality when we install the system into our next new store opening. “Whenever we’ve presented Axis and Wavestore with a problem, they’ve come back with an almost immediate solution. At every stage of the installation, Axis’ support and customer service has been second to none.”
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