Genetec Inc., a foremost technology provider of unified security, public safety, operations, and business intelligence solutions, shared the results of a state of the industry report based on insights from over 1,000 physical security leaders. The report looks at how the physical security industry is reacting to the threat of COVID-19, how security professionals are coping, and how day-to-day operations and plans are affected for the coming year. Physical security industry Challenges Not surprisingly, the survey reveals that COVID-19 has led to a focus on security efforts to ensure the safety of people and facilities. For the majority of security professionals, the top three challenges during the pandemic are managing employee/visitor safety; dealing with physical security threats (e.g. vandalism, theft, break-ins, etc.); and the remote management and securing of buildings. However, while the pandemic has brought on numerous new challenges, the vast majority of organisations have had to face them creatively. Priorities The survey showed that 68% of respondents reported project delays/downsizing or cancellations this year; however, looking into 2021 48% expect budgets to stay flat or increase with a focus on ongoing investment in existing systems and deployment of tools to support ongoing response to the pandemic. With pressing new requirements and more limited resources, physical security organisations are stressed but finding ways to pivot to address extraordinary circumstances. Using resourcefulness and creativity, many security professionals (48%) are looking to existing systems to help them face these new challenges. Resilience & Resourcefulness “The security industry excels at planning for the unexpected, and while the pandemic took the world by surprise, our industry has shown extraordinary resilience and resourcefulness.” “We have seen so many of our customers and partners quickly adapt to the new needs and challenges posed by the situation.” “They’ve been able to repurpose and adapt their existing security infrastructure to meet some of the new challenges created by the pandemic,” said Pervez Siddiqui, Vice President of Business Development at Genetec, Inc. Physical security behind in cloud adoption 61% of security experts had no cloud plans, 74% indicated a small part and less than 25% was or would become cloud While 37% of respondents said they were evaluating new technologies, the adoption of cloud-technology continues to be slow in the physical security industry. In stark contrast with the accelerated adoption of cloud-based solutions observed in other sectors in 2020, more than 61% of security professionals reported that they had no cloud plans, often citing concerns over cost and data security, and 74% indicated only a small portion of their environments (less than 25%) was or would become cloud or hybrid cloud. Modern cloud-based solutions “The move to a predominantly remote workforce was made a lot easier for organizations that had already invested in cloud-based technologies, yet very few companies had already started that transition,” said Christian Morin, Vice President of Cloud Services and CSO at Genetec, Inc. “As companies continue to re-evaluate how they get the work done, modern cloud-based solutions should be at the top of their list.” Cyberattack risks In spite of cybercrime continues to increase, and remote work creating more technology challenges, the physical security industry remains behind in its approach to addressing cyber threats. The survey reveals that only 35% of respondents took steps to improve their cybersecurity strategy as a result of the pandemic. “This new reality has underscored the fact that the network perimeter is truly dead with the bulk of the workforce working remotely. This forces many organisations to rapidly rethink and evolve their cybersecurity strategies,” added Morin. Survey methodology Genetec Inc. surveyed physical security professionals between September 21 and October 13, 2020. 1,074 respondents were included in the sample for analysis. Survey samples were run across all regions including North America, Central America, Caribbean, South America, Europe, Middle East, Africa, Asia and Oceania. Further research in 2021 To remain abreast of the evolving market, Genetec will continue primary research into the new year. This will begin in the first quarter with a review of the EMEA physical security market and continue in other regions later in the year.
Insight Enterprises, the global integrator of Insight Intelligent Technology Solutions™ for organisations of all sizes, announces its partnership with Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions. The collaboration will drive digital transformation for cities, providing end-to-end delivery and management of a unified data platform across a city’s departments. Emergency management operations “City infrastructure is growing more complex, driving a need for a more comprehensive and integrated approach for operations and management,” said Stan Lequin, Vice President and General Manager, Digital Innovation, Insight. Together, with Genetec, we have a unique ability to simplify yet empower" “Together, with Genetec, we have a unique ability to simplify yet empower how police officers, firefighters, transportation and other emergency management operations serve our communities. Our expertise in cloud and data management, combined with Genetec public-safety solutions, provide a common operating picture to proactively protect the population, receive alerts in real-time and quickly make informed decisions when time is of the essence.” Public safety agencies “At a time when cross-agency collaboration and shared access to real-time information is critical in keeping our communities safe and secure, Genetec is focused on helping cities harness the power of cloud technology, IoT and data as part of their urban safety strategies,” said Pervez Siddiqui, Vice President of Business Development, Genetec. “By partnering with Insight, we can help public safety agencies accelerate their digital transformation to provide effective and meaningful interagency and community collaboration, a unified view of operations and access to live data that is critical to maintain public safety today and into the future.” A 2018 McKinsey report predicts that, globally, cities are expected to add 2.5 billion new residents by 2050 and are already home to half the world’s population. Such a population boom places growing pressures on infrastructure and the environment, increasing demand for smarter solutions. Public safety software portfolio Insight provides a secure, scalable platform to unify how organisations use IoT This unique partnership applies Insight’s deep experience in public sector digital transformation and systems integration with the Genetec public safety software portfolio to deliver precise and actionable plans for implementation. Insight provides a secure, scalable platform to unify how organisations use IoT, creating faster deployment. Genetec Citigraf™ is a decision support system that unifies public safety operations across city departments, disseminates timely information, and provides greater situational awarenes. Genetec Clearance™ is a digital evidence management system that facilitates collaboration between agencies, corporate security departments and the public. Future applications for improving the effectiveness and efficiency of crime analysis, unified mobility operations, parking and curbside management. To learn more about the Insight and Genetec smart-city partnership, Insight Public Sector and Genetec are presenting a webinar on ‘Digital Evidence Management – a Software as a Service Offering.’